Our Verified Customer Rating 4

Our Verified Customer Rating 4

(462 Reviews)

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Private  - 

Verified Purchaser

Great resort

Very clean well maintained. Excellent staff and service. Good variety of foods. Was a bit disappointed with New Year celebration- was raucous but likely appreciated by younger patrons. Overall very positive

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Private  - 

Verified Purchaser

Still a favourite

This is my third time to this resort. The best place to go relax! The location on this Bay is perfect! I didn’t leave the resort for 7 days but whether it’s 4 or 14+ days. There are many shopping, walking, outings to take in if that’s your goal. It’s still a 2.5/3 rating. I’ve stayed at 4 & 5 star places and this is still a favourite. My group of 4 took in New Years there. The meal was amazing! The entertainment was ok, and fireworks were surprisingly fabulous! There is an ADULT ONLY p [... read more]

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Private  - 

Verified Purchaser

Super

Facility, rooms , grounds in excellent condition. Food and service great. Good location adjacent to Bucerias with plenty artsans , markets, restaurants. Cold beer, easy and safe to wonder around . Great!

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LilCacaci  - 

Verified Purchaser

Royal Decameron Complex, Nuevo Vallarta, Bucerias

Our family booked Royal Decameron for a Christmas carefree holiday and we LOVED it!! We were so pleasantly surprised that at least half of the vacationers were Mexicans and their families, others mostly Canadians. It's a great family resort, with lots of activities, ie, tennis, ping pong, shuffleboard, ceramic painting, etc. not to mention the great quality of their evening shows. The food, staff, rooms, restaurants, layout of the hotel blocks and pools, were excellent! And, Leopoldo, barten [... read more]

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Private  - 

Verified Purchaser

Amazing time

Been at Royal Decameron 5 times and looking to go back Great value and fabulous service Close enough to go into Puerto Vallarta Lots of pools including an adult pool 2 buffetts both with different sekwctions of food Always a great time People very friendly very clean

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Private  - 

Verified Purchaser

Great holidays

The hotel is clean and huge. Though you have to walk a lot if you are in bloque 6 to go to eat or to the beach. The food is amazing. The best A la carte restaurant was the Rodizio with more than 7 kind of baked meat. The beach is wavy but enjoyable. The staff is really friendly. The best thing we enjoyed were the night shows. Every night is a different one with high quality dancers. They are very professionals and every night you get amazed. The resort could improve adding babysitter service an [... read more]

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Private  - 

Verified Purchaser

Great hotel Great people

Had a wonderful time. The room was huge and amazing. They gave us a ground floor as my partners mobility is compromised. The food was terrific and went to one of the al-a-carte restaurants 4 times. No complaints but the weather could have co-operated a little more but on the whole is was good. Have been to The Royal Decameron a number of times and things just seem to get better. Went off site and had four messages and two facials. Felt awesome. Will we go again, definitely.

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Raym  - 

Verified Purchaser

Nice resort but

We visited the Decameron again last week. It's a lovely resort with friendly staff . This visit we were very disappointed in the quality and choice of the entrees at the buffets, not nearly as good as previous years. I've always recommended the Decameron in the past but anymore.

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Private  - 

Verified Purchaser

Many repeat guests

This was our second time. It is not a 5* resort but it is right for the price. Comfortable set up, older but clean. Food very good, lots to do (tennis, bikes, boards, games, close to village and shopping...), good entertainment. Great set up for adults, quiet block 6 and only adult pool by Block 5. Great for older people, families with children. They are getting the noisy air con units replaced - great! The public bathrooms could use an update but they keep them clean. Great staff, very pleasan [... read more]

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MaryAnn  - 

Verified Purchaser

Still good but needs help

The resort is maintained nicely and food is good. The rooms however are very tired and need to be renovated. We've been coming here for 20 years and not one thing has been done to them. The rooms are dark with poor lighting. Some small tweaks would improve them. The 2nd major complaint are the beach/pool lounges. They need cushions. After laying or sitting on them - you feel crippled getting off them. People buy inflatable pool mattresses or bring foam from home. You shouldnt have to do this com [... read more]

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Private  - 

Verified Purchaser

Impressive older resort.

The resort buildings, grounds and pools were very nice. The food was excellent and the service unbelievable. Nice clean older resort, with very friendly staff. My wife and I were very impressed. Our only complaint was the fact that there were no facecloths in the bathroom.

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Rangerrud  - 

Verified Purchaser

Great resort

The hotel accommodated our large group of 15 people at both breakfast and dinner allowing us to sit at the table for the majority of our meals. They cooked up fish and all the trimmings from fish that were caught by a couple of guys in our group. Great presentation and very nicely cooked. Any issues that were very minor were dealt with fast. They could use face cloths in the bathrooms and the beds are very hard but if you request a foamy for your bed they will provide one. Vista pariaso ha [... read more]

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Bohunk797  - 

Verified Purchaser

Very good Resort

My wife and I thouroughly enjoyed our stay. We found resort a little dated, but it was clean, staff friendly and helpful. Any issues our large party had were quickly addressed and rectified. We are already looking forward to planning our next trip to PVR and staying at the Royal Decameron

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Private  - 

Verified Purchaser

Great vacation!

Didn’t start off to well with Air Transat sitting on the tarmac in Vancouver for almost 3 hours! However, once we reached the Royal De Cameron that was soon forgotten. The rooms are clean and all the staff are friendly. We would definitely visit them again!

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Private  - 

Verified Purchaser

Beautiful Resort

The resort is fantastic, the staff are friendly and accommodating. We had a great time lots of restaurants to choose from as well as 5 pools to relax around. The beach is gorgeous and yes you can walk for miles down the beach in each direction. Very clean both the accommodations and beach

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Canadian  - 

Verified Purchaser

Amazing family friendly resort

Really amazing family oriented resort. The animation was great, entertainment team really worked hard. The beach was awesome. Very friendly and helpful staff. We are going to this resort next year again.

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Trudy  - 

Verified Purchaser

Great resort, highly recommend

Everything is great about this resort. Easy to get around, always lots of pool and beach chairs and no waits for food. Did not care for the reservation method for the La Carte but works for them. No beach or pool services however lots of bars just steps away. Staff were all great

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Private  - 

Verified Purchaser

A very good resort

Hello David, As per your request the following relates to our recent trip to the Decameron in Bucerious. This is our 7th trip to this location. First comment is that the weather was great, a little hot but beautifully sunny for the whole holiday. The resort is as expected - well positioned (near Bucerias), very clean with a great beach. If we have one negative observation it would be that they should be more creative when it comes to items on the buffet menu . There are any more Mexican peopl [... read more]

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Private  - 

Verified Purchaser

Amazing resort that I wil go back to again and again

What we specifically like is that it is an in-expensive resort but still has multiple buildings, pools and restaurants. You don't get pool service or a fridge in your room, but we don't need that or want to pay for that. The grounds are cleaned frequently. Rooms are a decent size with all you could need including hairdryer, soaps etc. I like the yoga/stretch each morning at 9.00 on the beach. Quiet adult pool and several others for children and activities. Lots of lounge beds but need to b [... read more]

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Francis  - 

Verified Purchaser

Stingray alert

Everything was great, except for the fact that I got stung by a stingray on the right big toe on the 3rd day. Was treated wonderfully, but after the first aid treatment, they demanded that I fork over $340 US for services rendered, even though I had purchased travel insurance prior to our trip. To make a long story short, the distinguished Manager of Guest Services actually threatened to call the authorities on us, as well as cancel our airline tickets and not allow us to check out of the hotel  [... read more]

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