Wonder resort

This resort is wonderful all staff helpful rooms clean the grounds and landscape was breathtaking ,every day the food was so tasty The only real disappointment this year as I have been to this same resort 6 times is the the beach bar and a pool bar being closed down .My favorite place is to sit on the beach hearing the sounds of the ocean seeing the waves ,and to have a quick walk to the beach bar for a drink the men would go up chat with others it was great .so off we go to our spot .there was [... read more] no signs nothing posted saying it was closed the hut was there the tapes, but no bartender.so we all pack up and head to the cute pool by our rooms nope that was also closed,by the time we hearded ourselves around the resort trying get a open bar every spot was taken in an area that had both a open bar and pool,so off we go two the farthest place you can go trying to drag and chairs .This closer of these bars it is a shame we played to stay in the higher end area and not have the lurks now puts this resort from a 4 to maybe a 3

Almost 5 star but overall great

Beautiful property, pretty good food, very friendly and accommodating staff. Small issues we’re addressed right away. Weather during the week was pretty bad. Strong winds, cloudy and rainy all week long but we made the best of it. Evening entertainment was the best of any other hotel we have stayed at. Done by hired groups and professionals, not the usual hotel entertainment staff that are jack of all trades. Elvis show was the worst but overall the rest were great. Wednesday nights are [... read more] the hacienda night where you must pay a small fee to go to this Mexican area that is shared by all 4 Bahia principe resorts and includes Mexican performances with a carnival/fair atmosphere. It was a blast . Everything was free once you pay your entry fee. Do not miss it.

Great Time

Very enjoyable from the moment we walked in. All the staff are welcoming and happy, the rooms were clean and spacious, the beach was close! Having the combination all the resorts (Bahia Principe) for use allowed for much more options and tons of restaurants. We really enjoyed our trip here.

Awesome place!

We really enjoyed all aspects of the resort. The facilities were great and the staff were extremely friendly and helpful. We had a family of four and the room was setup with two single beds and a king bed without having to make the request. We are already trying to plan our next visit.

Very Outdated

This was our first trip to Mexico and our first time at a Bahia resort. The resort is massive, we relied on shuttle service all the time because we were far from everything, a time waster and not ideal with a 6 year old as the walk would have taken forever with him. The buffet was huge and food was great here always, tonnes of variety. The 2 family pools were beyond freezing and my kids only went in once for 10 minutes, way too cold. The beach is nothing spectacular but the water here was warm.  [... read more]Staff were extremely welcoming and friendly, always working hard, etc. The rooms were a good size but beds were hard, bed sheets had stains on them, blanket was very old, shower bar was broken so we could only use the rain shower and pressure was mid range at best, iron didn’t work, and the phone in the room didn’t work, We requested not to be on the ground and this is what we got. I went to the Air Transat desk and the rep advocated for us to be moved, especially after I showed her the photos I took of dirty everything. After 1.5 hours she was successful and we moved. New building still far away but at least on a higher floor - room here was as dirty as the first and we sucked it up. I would go back to Mexico but would never risk staying at a Bahia again, nothing here was so good that I would tolerate sleeping in old dirty bedding again. Not sure how hotel ratings work but I would give this a 3.5 at absolute best.

Amazing resort, wonderful resort, excellent

The best resort we’ve been for everything we rate 100%. Excellent for everything :dining,cleanliness,beach,pool etc. We were very happy and had a wonderful vacation and holiday at Luxury Bahia Principe Akumal Don Pablo Colection

Excellent Resort

Best resort we have been to. Pros: Enjoyed the adults only infinity pool with pool side service. Buffet had lots of options and good service. Good transportation to get around the resort and adjoining resorts. Excellent liquor selection and lots of tequila!! Evening entertainment was good. Sectioned off area of the ocean was good for a daily swim - keep it calm and clean. Cons: Room smelled musty, uncomfortable bed.

4 star resort

GOOD: Good rooms, clean resort, good transportation within the resort, no annoing beach sellers, no annoing time share sellers. Big resort, feels safe, good green grounds. Plenty of beach umbrellas, adults only zones, some very secluded areas on the beach for quiet sleep. BAD: Food is just ok: always something to eat, but poor selection of meat, fish and cheese (no beef, pork is always dry, fried chicken, fish was often absent or offered in 1-2 cheap choices like tilapia, only 2 to 4 kinds of [... read more] basic cheese). Restaurants offer less veriety then 5star should, and tasted so so. Brazilian restaurant was a joke - food and service - both crap. Beach is long (~3km) and mostly clean - great for walking, but swimming is poor - just 3-4 areas where you can actually enter without breaking a leg and only 1 small area where adults could swim without touching the rocks. 1 area is great for kids up to 10y.o. (its about 50m x 50m and only 1m deep, so kids can learn to swim there safely). No snorkelling anywhere. Minimum 1.5hr drive from the airport. VERDICT For $1,300 CAD per person in low season it does not worth it. If you are a foody or a swimmer - look elsewhere. Otherwise you are ok here. Note on the same shore: Sirenis offers better food and better swim for less money; Barcello offers much better food and much better swim, similar rooms and resort amenities for the same money. Happy vacationing 😊

A superb resort

We loved the restaurants, both the à la carte and buffets. The beaches were clean and well maintained. Sharing all 4 resorts gave you lots of options to try their restaurants, pools, bars and entertainment venues. The shuttles were fast, frequent and easy to flag down; they even play musc on board in the evenings. All the staff we encountered were friendly and helpful. This was the best all-inclusive resort we’ve stayed at in Mexico and we’ve been at 7 other 4 and 5 stars.

Great place

This hotel is awesome for the price, really cheap for a 5 star resort. Great fishing from shore walking distance from resort. The beach is just a collection of water breaks designed to slow the waves down, not very appealing, ok for kids. to rough outside of breaks to snorkel. The only other complaint I have is the premier staff are always out in the middle of the entrance ways hounding the guests to attend there package meeting. We were accosted multiple times a day, to the point we started  [... read more]to avoid the area, and really only went thru that zone when we were going to eat at the buffet. all in all a great place to go will be going back for years to come.

Great Resort

We stayed in the adult only section of the resort, building 83. The rooms were spotless, large and the king size bed was very comfy. We had dinner at five a la carte restaurants all very good, the seafood restaurant Furtos del Mar was exceptional! Breakfast and lunch at the buffets offered many choices. Our only complaint with the resort was with the beach chairs in the adult only section. Although there were signs on each cabana stating no reserving, guest did so anyways and the staff did  [... read more]not monitor. Towels were placed on chairs and guests wouldn't show up for several hours later. We found after a few days we need to wake up at 6:00 am to reserve beach chairs, not much fun! Lastly, our check out time was at 7:00 am, it would have been nice if Air Transat Holidays worked with the hotel to ensure coffee and a light breakfast was available before we left the resort and drove 90 minutes to the airport.

Lovely resort

The buildings and grounds are kept immaculately and the staff are absolutely wonderful. The food was delicious whether you were eating at the buffets or a la cartes. We spent most of our time on the adult only beach which was very relaxing and enjoyable. The activities staff on the beach facilitated yoga, stretching, fun games and Spanish classes.

Great Resort !

Can't complain about this resort. Believe it is rated a 5 star and it deserves it. The grounds, pools, restaurants, shuttles and staff are grade A. We've been to Mexico around 18 times over 40 years and would rate this resort at the top of our list. Would and will go back to it next year.

Excellent vacation

Both of our rooms were very nice with a great ocean view. The Gourmet a la carte restaurants were excellent and the Japanese show cooking and Brazillian restaurant very good. The beach was good and pools were great . All staff friendly and helpful. Overall, excellent value for the money.

Nice resort

The hotel is far from the airport but the hotel and food make up for the distance. Lots of chairs by the pool and beach no having to leave your towel to reserve. Staff are nice and food is excellent.

Highly recommend this resort

This resort was all around exceptionally maintained and the service was fantastic. Easily the best experience we have had at an all inclusive, including other Luxury Bahia’s. The resort itself is massive, yet never feels overwhelming. The pools and beaches/lagoons were always clean and there was always space available, even though It was filled to capacity when we were there. The staff works super hard to make sure everything is very well maintained. They are also very attentive and always [... read more] around to get you a drink. The buffets are quite impressive, even serving lobster tails one of the days we were there. You will not leave hungry. Tons of options for everyone tastes. We went to two a la carte restaurants, the Brazilian and the Italian. Highly recommend the Brazilian where they bring food around on swords. May want to pass on the Italian... The rooms are a bit dated however they are clean and well kept so if a fancy room isn’t a requirement, then this resort is definitely the best bang for your buck.

Beautiful Resort

The room was more than I expected. Very spacious and clean. The grounds were exquisite. Staff were very friendly and fun to be around. The shuttle service was great and you didn’t have to wait long at all. Food and restaurants were beyond what I had expected as well. Can’t wait to go back!

Bahia Principle Akumal

Everything was so good! The staff are amazing and so friendly and accommodating. Room service was quick! All meals were to die for and the decorations were a beautiful added touch. The pool areas were so clean and the staff at the pools were fantastic. The rooms were very spacious and always cleaned. The grounds were amazing, everything so neat and tidy. " Awesome facility"!

Awesome resort!

Everyone working there cares about you, they make you feel welcome and are incredibly hard working. The service and scenery is phenomenal. Definitely will be back and will try more of the a la cartes and scenic day tours they provide

A great place to go and getaway for some fun and sun

Was very pleased with this hotel. We were recommended this place from some friends and so we went to check it out ourselves and we were not disappointed. The food, service, entertainment, rooms and everything was great. I will be returning to this resort again for sure.