Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(332 Reviews)

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Pary  - 

Verified Purchaser

Comfortable and safe

Varity of options available ocean, mountain, pool and space to walk. Great staff, very friendly and professional. Clean environment and engaging programs. Food menu and taste needs to improve, at this time there is a lot of waste because food is not tasty and ends up staying on the plates.

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Joan  - 

Verified Purchaser

Villas Jabacoa - a cozy resort

This resort is a jewel for a 3 star rating. The location is lovely, the grounds are well tended and natural. Staff were helpful and friendly. Many guests I met returned year after year because they felt so comfortable here. It is not posh and fancy but is very comfortable and pleasant. Evening entertainment was quite good. The food is basic home cooking offering a wide variety so I'm sure there would be something for everyone's taste. Meal times were busy and cutlery was a bit skimpy but the sta [... read more]

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Trixie110  - 

Verified Purchaser

Perfect place to rest and relax

This was my second time at this resort and my partners first we both loved everything about it , the grounds are beautiful and very well maintained. There was always something to eat at the buffet , morning , noon and evening. If you missed the lunch time buffet there was a pool restaurant that offered, hamburgers,grilled ham and cheese sandwiches and pizza. The lobby bar was open until 10pm and the pool bar open until 1am. I will be returning to this resort in the near future. I have only good  [... read more]

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Blackie  - 

Verified Purchaser

Beautiful Setting

Beautiful setting, with hills in background and Sea in front. Very friendly and trustworthy staff. Food was the best we've had in Cuba. (fourth time ). Trips into countryside and ballgame in Matanzas, very memorable.

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Plainjane  - 

Verified Purchaser

A cool holiday

The villa jibicoa was very clean and the grounds were very nice. Unfortunately we spent quite a bit of time in our room as it was very windy and cool. The pool was too cold to swim and the ocean was too rough to snorkel.

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Marteen  - 

Verified Purchaser

Simple, quiet and relaxing

Positives Points: Fast chek in and out. Nice, clean and secure site. Suffisant chairs at the beach and at the pool with choice of shade or sun! (possibility to do snarkling on the site) Bungalows are really private Good to visit either Varadero, Mantaza or Havana (less than 1 hour by cab) Great view on the mountains and easy to go for a hike. Employes are nice. Easy walk on the site (everything is near) To be improve: Food (good but no variety and no possibility to eat between 9 pm and 7 am)  [... read more]

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Ziko4063  - 

Verified Purchaser

Amezing, so quiet

Relaxing,specialy for older couple. Everything is amazing paradise on earth. ...........................................................................................................................

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Scott1964  - 

Verified Purchaser

First time impressions?

My girlfriend and I have had the pleasure of visiting Villa Jibacoa Cuba recently. The local Cubans are more than friendly. I found a welcome smile at every glance. The resort staff for the most part were also very welcoming however we found a few undesirable glitches but chalked them up as experience due to the very good all inclusive price ( hard to beat). Lets face it people.....snow here....beach and surf there. Need i say more? Food is something to get use to or accept it for what it is. We [... read more]

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Doc629  - 

Verified Purchaser

OK resort.

On the plus side, the people working there are great, the landscaping is beautiful, the beach not crowded, there's a great reef right off the beach which is the reason I keep returning. It's a nice quiet location as well, I'm not looking for party central. On the negative side, the food is OK but can be repetitive and the couple of public washrooms on site can be a little dodgy when trying to flush.

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Dodie  - 

Verified Purchaser

Enjoyed our vacation

The grounds were great. Clean inside building but it needs new matreses sheets and pillows. I would have preferred the swimming pool to be heated. The staff was great. Service was great and location ifs perfect.

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Anderson1100  - 

Verified Purchaser

We enjoyed our stay.

We stayed at Villas Jibacoa from Jan. 19 to 26, 2015. It's important to go knowing you are staying at a 3 star in Cuba and arrive with the right mind set, we did and enjoyed out stay. Our bungalow was #2 and just 100 feet from the beach with a fantastic view from out porch. The room was small with older furniture but was clean. Plenty of hot water and toilet worked well. Our only complaint with the room was that the bed was beyond firm, it was very hard and became uncomfortable. The grounds are [... read more]

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JanuaryGetaway2015  - 

Verified Purchaser

Great cheap getaway

The overall review of trip was good. It had everything I needed at the time. It was cheap, clean and people were fantastic and so nice. Bungalows and grounds were great. Beach was not really my style as I don't snorkel but water was warm. Food was edible but would have liked to see more selection and more tomatoes. Lol. Overall, great times!

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Raman  - 

Verified Purchaser

Great trip and resort

this resort was to my taste. I loved it, room service was fantastic. staff was wonderful and friendly, neat clean, peace full, loved the fruits and salads. I will certainly go back again to same resort.

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Knipper88  - 

Verified Purchaser

Beautiful Spot

Rooms were basic but clean and comfortable. Food was standard 3 star fare but always something good. Beach was nice especially for snorkeling, not very long for walking. Stunning views of the mountain behind. Excellent excellent staff all around, tip or no tip. Didn't matter.

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Jerryandrita  - 

Verified Purchaser

Dont expect much....Of ANYTHING!

I've been a lot of places in the south so I'm not a newb to poverty or the way things are in these countries. This place is under staffed to an extreme. The lobby bar is slow as can be. They only have bottled beer at the lobby bar which they charge $1 for. Beer on tap at the pool bar is free. Public bathrooms are disgusting and primitive.(no toilet paper) Wait staff at the buffet are slow and service staff is slow to bring more food as it depletes. This resort is in the middle of nowhere so dont [... read more]

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Auntie J  - 

Verified Purchaser

Acceptable resort

Front desk staff nice but very non-communicative. For example, they could tell guests about meal times, location of buffet restaurant. It appears they expected guests to know where such things are because I met wuite a few repeat visitors who were kind enough to show me where things were located. The beach though was lovely and I liked the "quiet" atmosphere; but I was not amused by the slow trickle down shower and the gaping hole under the entrance door to my room that allowed a parade of vario [... read more]

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Rima  - 

Verified Purchaser

Don't go rushing there. I want it all to myself :)

Lovely little cosy place. Great beach for snorkeling, diving. Very pleasant and friendly staff. Clean spacious rooms. pretty grounds. If you're picky about food and variety, go somewhere else. If u get annoyed that there isn't enough shampoo or shower gel or soap, go somewhere else. If you care about snorkling, diving, meeting lovely people, having a relatively tranquil holiday, being close to Havana, come here. Will go back :)

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Randy247  - 

Verified Purchaser

Excellent resort

everything was excellent, the food, hotel, beach front, bar. the only problem was if you want to take a taxi to varadero, havana or matanza you have to pay $40 to $50 canadian each way for 30 minute ride. bus service hard to figure out.

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Fossel  - 

Verified Purchaser

Unique resort

This was our second time to Villas Jibacoa and we enjoyed it even more. We love the privacy of the bungalows, the sprawling grounds, the beautiful scenery, the beach and the amazing snorkelling. The staff were friendly, very helpful and go out of their way to make the visit memorable. The food was better this time with a lot more variety and the coffee is still excellent. We look forward to visiting again.

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Rusty80L  - 

Verified Purchaser

This resort was perfect for us!

Older hotel located on the beach,great for snorkling. Buildings are quite spread out, very spacious grounds. Furniture in rooms are well worn, but very clean. Any problems we had were taken care of the same day. Between the snack-bar and resturant, we were never without food. Very friendly staff!

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