Bahia Principe Explore El Portillo: Very nice resort!

The hotel rooms were comfortable and spacious. The beach was beautiful, you could take long walks in both directions, palm trees giving you shade. The drawback was that the part of the beach in front of the resort was very crowded. Regarding dining - there was always a great selection of nice dishes to choose from. As far as excursions from the resort I took one to the National Park. The places we saw were beautiful but the lunch we got during the excursion was horrible . I had never ever se [... read more]en anything like this. Luckily a friend of mine who had taken that trip before advised me to take some food with me, otherwise I would be starving . There was just rice and noodles , some raw cabbage and tiny pieces of chicken back bones. Hopefully that will change as I complained to the Air Canada Vacations representative , but it is hard to tell.

Viva V Samana by Wyndham: Wonderful vacation

The resort is beautiful, clean and delicious. Well kept grounds, clean rooms, scrumptious restaurants. Never waited for food or drinks. Amazing staff. Now the bad. When we arrived at airport we had to fill out another declaration from. Mass confusion. It is 9pm we are hot and tired. The print on the forms are so small. Why couldn't we do it on plane ? We waited over an hour for everyone to complete these forms so we could shuttle to our hotel. And there were no drinks. Not a welcome cock [... read more]tail, not beer for sale at airport or on bus, first time for us, no beer ! Not even water to drink! When we arrived at hotel there was 1 sandwich in room. Only sandwiches available from room service. By now it is 11pm. We are at only bar open, no snack bar !the Disvo has ear splitting music and of course no one in it. We grabbed drinks and sat in lobby. Next problem. SMOKING. It is not enforced. Smoking with non smoking sections. Saw people sit at non smoking tables and smoke. Some took signs off table. Staff would do nothing about it. My last complaint is the bar , disco closes whenever.....we were seated in front of glass door to Disco, playing cards, drinking, and tipping. Twice she closed bar an hour early. Didn't ask if we would like another drink, of course ! And didn't tell us she was closing. We would have been quite happy with another drink or 2. It was only midnight and all inclusive. The Activities were great. Sometimes you had to remind them but they were willing g to play all the games and we had a great time !

Bahia Principe Explore El Portillo: Amazing resort

Wonderful grounds, very nice kept, clean and stuff very profesional, and helpful. Food excellent, very fresh and well prepared. specially fruits always fresh and plenty to chose from. Restaurants re very good specially the brasilian one was amazing.

Bahia Principe Escape Samana: Fantastic Resort

BP Luxury Samana, is a wonderful Adults only resort. The buffet & a la carts were great. The service was all top notch. The staff were wonderful & accomadating. Would not hesitate to recommend or return.

Cayo Levantado Resort: Lush Tropical Resort

Resort staff are friendly. We really liked the style of the development and all the greenery. It would have been nice to know that part of the beach was under construction and that the water is murky.

Bahia Principe Escape Samana: Great Resort

Enjoyed our stay at the resort. One thijg though. Upon arrival the room only had one king bed for 2 guys when we were expecting 2 beds. I approached staff who switched us 2 a correct room with 2 beds but charged us 5 Dollars US extra per nite 4 6 nites. I asked for that 2 be waived informing staff that this was my 5th or 6th visit to the Bahia chain of hotels. After confering with his manager I was told nothing could be done. I was disappointed .

Wyndham Alltra Samana: Disappointed on my third stay

Just returned from a week in Grand Paradise Samana. This is the third time we have stayed here over the past 7 years..unfortunately it will be our last visit. Some things have improved since our last trip..The quality of food is certainly better and the new pool area is very nice, but some things have changed for the worse. Since our last visit they have implemented a tiered guest system.. with "select","premium" and everyone else. If you happen to go as a regular visitor the experience is as a  [... read more]third class citizen. The management of the main dining hall is the best example. It used to be the whole dining area was open to everyone. Now more than half is reserved for select or premium guests leaving only half available for the rest of the guests. So while half the dining area was virtually empty the regulars were crowded into a too small area with tables so close you were constantly being knocked by passers by. If you did not get to the buffet (either breakfast, lunch or dinner) as soon as it opened you would be lucky to get a table. People were sitting at tables with no place settings or often sat down at a table that others had just left before it was cleared to get a spot. The upshot of all this was dining was more of a cattle call than a relaxed dining experience...meanwhile we gazed longingly at the dozens of empty tables on the other side of the dining room. It also seemed to have affected the staff.. who on previous visits were outgoing and friendly. That does not seem true anymore. They seemed remote and generally unhappy. Maybe it had to do with the fact that seemed more about policing who could do what and go where under the tiered system than actually providing a service to the guests. I don't blame the front line people. I think they are just as unhappy about this as I was. The laid back, friendly vibe I returned for has gone :( The natural surroundings both on the property and around it are stunning..It is truly a beautiful area. I have recommended this hotel many times over the years to friends who want a relaxed vacation in a beautiful setting but I cannot in good consciousness recommend it anymore. I will not be going back

The Eurostars Grand Cayacoa: Not bad but can be improved

Small and quiet so one doesn’t need to fight for beach chairs. A bit disappointed by the buffet seafood choices (only fish and squid). The shower only has warm water, so don’t expect to take a nice hot shower. Lack of facilities for kids. However overall an enjoyable trip and j will give it a 4 /5.

Bahia Principe Escape Samana: Great resort!

Room service needs improvement as in response time. 2 orders were not even delivered to our room. A la carte restaurants need lots of advace booking as there is only one open restaurant per evening. Very difficult to find a spot at the pool or beach unless reserved with a towel by 7 am. Shower in room also only had a half wall which allows for water all over the bathroom floor which also has no exhaust fans in the suite bathrooms.

The Eurostars Grand Cayacoa: Beautiful grounds but needs improvement

The resort and views were absolutely breathtaking. I had a suite room on the first floor in a villa. Room and bathroom was nice in size and decor was simple. Bathroom had a tub with jets which was great but our shower had no pressure. We also had no hot water for 3 days, 2 days it was warm, and maybe 2 days it was actually hot. When i mentioned it they said to run the water for awhile but that never worked. We would've asked to switch rooms but didn't want to repack and waste time so we dealt w [... read more]ith it. We were quite far from the main grounds so we had to use the never ending stairs up because we were on a hill or the trolly which was suppose to come every 5min. I found most times it didn't come that often so we started to call the front to ask for one before leaving our room. As the week went on our wait for the trollys were longer and since it was raining on and off 5 out of the 7 days we were there it became annoying. Buffet had lots of varieties and the chicken was always good but i found the food was inconsistent in the taste and the way it was cooked (eg. Potatoes were cooked well one day but the next they weren't). The a la carte restaurants were amazing especially the surf and turf at the Mediterranean one. The a/c was quite high in them though, almost had to bring a cover to stay warm. We had the golden package and got an extra a la carte but when we booked them a day after landing there were none available for us to book a 4th because they were full. Beach was nice water was clean and no seaweed. Pools were nice but cold (could've been because of the rain though), beach water was actually warmer. Staff were nice and very friendly. Even in the pouring rain one staff member continued doing aerobics by the pool, very devoted staff. All in all we still had fun and made the best of it.

Bahia Principe Escape Samana: Great, quiet, small resort

The staff at this resort are outstanding. Very friendly and helpful. A great place to relax and read on the beach. Good food. Close to El Catey airport. Not a lot of space for walking. A lot of stairs to climb.

Bahia Principe Explore El Portillo: Never Disappointed

My Husband and I have been to this resort numerous times and are never disappointed. The resort and beach are beautiful and well maintained. The food is delicious with so much variety, I can’t imagine how they do it. The staff are hard working , friendly and so much fun. This resort is AMAZING

The Eurostars Grand Cayacoa: très bien dans l'ensemble

Les point positifs: toujours de la place (chaises) aux piscine ou à la plage. super service aux restaurants et au buffet les 3 restaurants à la carte excellent le mini réfigérateur à la chambre toujours remplis Les viandes et poisson tres bien au buffet toilettes publiques tres propres Les points négatifs: Pas de service de boisson aux cha [... read more]ises (piscine/plage) pas un bon service à la réception quand on a eu des problemes de chambre Buffet un peu sec et pas bien fourni, souvent vide et pas de choix de légume/salade

The Eurostars Grand Cayacoa: Very nice!

I liked the grounds although to get from the main hotel to the beach is a long a bit of a walk up and down stairs. Staff and service are friendly. The food is decent, I particularly enjoyed the lunchtime pasta. It would be nice to see a bit more athletic options, maybe a half basketball court or something. The jacuzzi didn't have warm water which seemed weird to me. I booked last minute so the value was amazing. All this being said I usually do cruises instead of resorts but this resort is defin [... read more]itely better than other ones I've stayed in (Cuba).

Cayo Levantado Resort: Terrible experience

Terrible service from butler. Rooms are outdated. Everyone is looking to get a tip off you and never satisfied with anything under 5-10$. It was my first time there and my last. I hated this trip so much that I regret spending all that money. Laundry costs almost 100$ for a couple of shirts and shorts. Really? Overall the trip was a waste of time and money.

Bahia Principe Explore El Portillo: Beautiful beach and great food!

Just returned from the resort (week of Jan 5 2020). Flew with Air Canada Rouge with no issues. Resort is on a palm tree lined beach great for walking, snorkelling and swimming. Resort buffet was excellent. Food choices were extensive and varied nightly. We stayed in a standard room which was clean and and well maintained. Only heads up - room safe was odd. I had never seen one like it before and couldn't figure it out, Luckily I had combination lock on my luggage so I secured valuables in m [... read more]y luggage.

Cayo Levantado Resort: Amazing!

What an amazing piece of paradise! The grounds are lush and kept in pristine condition, the gardeners and staff work hard and keep it very clean and beautiful. The food is divine whether you go to al a carte or buffet you will not leave disappointed and the choices are wonderful! Our room was large and kept very clean and with the added touch of a butler running a bath with rose petals was very romantic. The balcony we had was huge and we enjoyed it very much! The beach is ok, it is in a bit o [... read more]f a shambles right now as they are fixing the destruction of Mother Nature. It does not take away from being down there and enjoying relaxation. The entertainment team are a fantastic bunch, lots of fun and we had lots of great interaction with them. There is a service there with carts that will come and pick you up and take you where you want to go and are very prompt with their service. The evening shows were varied and were satisfactory, the circus show was amazing! The pools were kept very clean and staff were there maintaining at all times. It was nice to see management walking around speaking with staff and guests. One week was definitely not enough time for us, next time we will book longer. Thanks to everyone for making our holiday memorable!

Viva V Samana by Wyndham: Fantastic resort for any desired vacation.

It is as quiet and intimate as you want it to be. There are also activities throughout the day and evening to become fully engaged if you choose. The food was the best I have had at an all inclusive destination. Staff were all very friendly, polite, helpful and caring. I cannot say enough about the experience from pick up at the airport, check-in, room cleanliness, food, drinks and general hospitality. If someone finds something negative to say about this resort the time that I was th [... read more]ere, they are a truly unhappy person. Thank-you so much for sharing your resort, country and culture with us.

Cayo Levantado Resort: Amazing resort

It’s a second time we’ve been there. It’s a féerique place. Food is good and it has a variety of choices for every taste despite a small place. Room is spacious and clean. The service is good. We stayed in a villa close to the pool. You have to be able to walk around because the beach is a little bit far from the main lobby . I was very pleased with the service provided by the office clerk Keldwin, he answered very quickly to our demands. He was always responsive and kind to everyone, to  [... read more]assure us a pleasant stay. I recommend gladly.

Viva V Samana by Wyndham: Awesome Resort

Wonderful place to relax. The best food I’ve ever had at any all inclusive. Very small quaint resort. Highly recommend it. Beach water is rough so not good if your not confident in the water. Lots of beach miles available to walk.