Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(363 Reviews)

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Honoluluhank  - 

Verified Purchaser

Hotel Emporio Ixtapa: Clean, decent accomodations and nice staff

The hotel is older and somewhat dated but the rooms were very clean, the housekeeping staff did a great job. The bed was comfy but a lighter duvet would have been nice. A/C worked well. We didn't do the all-inclusive but had dinner one night, a lunch and breakfast on our last day. The food was good. Next time I think I'd opt for the breakfast plan for convenience. The grounds and pool area were nice and there were plenty of chairs and beach towels. Check-out was extremely slow, they could defini [... read more]

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CBCrawford  - 

Verified Purchaser

Hotel Emporio Ixtapa: Beautiful Resort and Area

A small lovely resort meant for my 8o year old mother and myself. Very accommadating with her needs. We loved the pool and the beach was the nicest beach I've seen yet! The only thing I found difficult was communication. Not many spoke much English and the area only takes Pesos not Canadian or American money.. Otherwise a great vacation!

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Turismo45  - 

Verified Purchaser

Azul Ixtapa Resort: Large family resort with lots of daytime activity

Past Zihuatanejo and Ixtapa by the Playa Linda beach so at least half an hour from the airport. Resort is very clean with lots of daytime activities for all age groups. Gym, climbing wall, kayak trips over to Ixtapa Island and lots of bikes to ride . We had a king bed room with a balcony but had to pay an extra 2000.00 pesos for that. All rooms have a view of the ocean. Their is a safe in the closet , a wall mounted tv but only a few english speaking channels. There are disney channels for the k [... read more]

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BryanJ  - 

Verified Purchaser

Hotel Emporio Ixtapa: Great location, but lots of room for improvements

The hotel is in an excellent location, that's gotta be the best thing about this experience. The check in system could be improved, especially when they know that they have clients arriving. A specific check in for those arriving early would have been great. Fortunately there are better restaurants outside of the resort, Condimento is convenient but could definitely have an improved selection. A snack bar would have been ideal as well especially for those who would rather hang out by the palapas [... read more]

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Smitty1955  - 

Verified Purchaser

Hotel Irma Zihuatanejo: Fantastic Hotel

Our experience at Irma was excellent. The staff was very friendly and accommodating , we asked to change rooms and had no problems. The views were spectacular, pool was great. Food was very tasteful. It was a very relaxing place to stay.

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Janbar  - 

Verified Purchaser

Azul Ixtapa Resort: Great resort!

The food was very good and the service was absolutely amazing. We have been to several other resorts and the service here was better than anywhere. The rooms were spotless. The only thing that could be improved would be to have a "quiet" pool without music or anyone yelling into a microphone.

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Csmith  - 

Verified Purchaser

Tesoro Ixtapa: Ixtapa is Amazing

The hotel is nice, very clean, and the staff make the hotel! Everything is very well kept, security is very aware of what is happening and working all of the time to make sure guests are looked after. Wait staff on the beach were fabulous!! The buffet was ok - the a la Carte much better, but I don't come her for the food. I go to Ixtapa for the weather, the beach, and the fact that you can walk almost anywhere you want to go here.

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Lizzy8  - 

Verified Purchaser

Presidente Intercontinental: awesome holiday

the hotel was great centrally located on the beach and across the road from entertainment, shopping, restaurants. The food at the hotel was typical Mexican the breakfasts were the best. The staff was great as always not my first trip to this hotel. Note the ocean is not swimmable most times high waves, but a great beach to walk.

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Lc 12688  - 

Verified Purchaser

Azul Ixtapa Resort: Great place for kids

Lots and lots for little kids at this resort which was great as it was a trip for only grandma and 3 yr old grandaughter. we had a blast..would definately stay here again if travelling with children. Bufet food was so.so. but restaurants were great

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Greeds  - 

Verified Purchaser

Presidente Intercontinental: Outstanding Resort

The Presidente was excellent, the food was very good and the accomodations were very comfortable. In fact, probably the best bed I have ever slept on in Mexico. The service was unbelievable. We are already planning our next trip back to the Presidente.

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Diane P  - 

Verified Purchaser

Azul Ixtapa Grand Resort: Azul Ixtapa Grand Resort

The management did everything possible to enhance out stay at this resort - I have been staying at 'all inclusive' resorts since 1994 and have never had such outstanding customer service - the resort layout is very well planned with 3 pools and an elevator system to access all pools - this is very unique and brilliantly planned out - with full access to bathrooms on pool levels. The rooms are absolutely beautiful, roomy and kept immaculately clean along with full ocean views - the balconies were [... read more]

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Lema2  - 

Verified Purchaser

Azul Ixtapa Resort: best i have been to except!

everything was great. food excellent, grounds well kept, pools great,staff great, lots of activities for kids and adults. what I did not like was kayaks or bicyles or catamarans only were available through tours booked a day ahead, you could not take them out on your own. the other more serious problem was the air conditioners had a mould smell and if you have ashma like I do I had to shut it off and get a fan and sleep with the balcony doors open. that created two other problems, the noise till [... read more]

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Carl and Carol  - 

Verified Purchaser

Posada Real Ixtapa: Not so great

Dissappointed with the resort. Food was the same everyday. No activities or entertainment. Only one restaurant to eat. Couldn't swim in the ocean the tide was too high. Our room was old and not very well kept. Air conditioning was loud.

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Mommy16  - 

Verified Purchaser

Azul Ixtapa Resort: Great Resort for a Family Vacation.

I visited Azul Ixtapa with my husband and my almost 2 year old son. The hotel is fantastic with exceptional service and great options for kids. There is a great waterpark for children, a play ground and numerous Disney characters and shows. My son was so excited to see Mickey Mouse in the flesh and I had no idea that the resort offered those types of services. The characters perform in both English and Spanish. The hotel also has an abundance of high chairs, cribs, and flotation devices. If you [... read more]

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Koby  - 

Verified Purchaser

Park Royal Ixtapa: Clean resort

The beds were hard and the bathtub was the size for a child could not fit in it. The tv was the old style 27 in. But the food was ok and the complex in general was very clean excellent service. Especially the one fellow in the moby dick beach bar( Antonio).

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Marty67  - 

Verified Purchaser

Presidente Intercontinental: Great Vacation

We were very happy during our vacation. The food was excellent, and the service outstanding. This was our 7th vacation in Mexico and it ranks as one of our best. Ixtapa is a beautiful area and we will return.

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Sassie  - 

Verified Purchaser

Krystal Ixtapa: Great location to beach, shops and restaurants.

Great value for your money. Right on the beach. Every room has a beautiful ocean view. Lots of shops directly across the street. Very clean and safe. Short bus ride to Zihuatanejo well worth going for the tacos. Will defentily be returning.

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Justin_thyme43  - 

Verified Purchaser

Presidente Intercontinental: Fantastic Time!

The staff make this resort great. Everyone was friendly, accommodating and personable. Older resort, but clean and well maintained. Get the room upgrade to be closer to the pool/beach. Rooms in the "tower" aren't renovated and some are not so nice. Buffet gets old after a few days, but the a la carts are really good - and no lining up for reservations - you can go as often as you like! Check out the shopping and dining across the street too - really interesting and fun! Everything is close by an [... read more]

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Mopar  - 

Verified Purchaser

Barcelo Ixtapa: Good value and pleasant

Grounds, pools, etc. were fine. Dining areas clean, tidy and well managed. Food occasionally disappointing. Great staff - very pleasant and helpful. Room quite good, showing age a bit, especially in bathroom; could have been a bit cleaner.

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Green ise  - 

Verified Purchaser

Barcelo Ixtapa: Outdated resort in an amazing town

We had a wonderful time at the Barcelo Ixtapa! The resort was outdated and the buffets were definitely lacking. The bars were virtually non existent. But the service was amazing, the views were gorgeous, and the area was spectacular!

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