Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Amazing resort!!!

We were a party of four and just returned from a 7 day stay at the Hacienda side of the resort. We are very pleased with our stay and the resort exceeded our expectations based on some of the negative reviews. Our favourite breakfast was on the hacienda side Buffett where we received amazing service and delicious breakfasts. Our favourite a la carts was the French restaurant. We had no difficulty booking our dinners via the website. The sushi restaurant was a real treat and we really enjoyed the [... read more]

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Falcon  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Getting Better

Food and Internet have improved. Fridges in every room now. Booking restaurants still brutal. We were there for 8 nights in Feb. 2025. There were several toilet seats missing from the common bathrooms and not one was replaced in the 8 nights we were there. One would think if an employee removed it because it was broken then they would know to replace them. Takes about 2 minutes and a $19.95 toilet seat to do it.

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Private  - 

Verified Purchaser

Riu Flamingos: Very nice resort

The resort was very nice and spotlessly clean and the staff was lovely and friendly. However, It was a lot busier than resorts we have been to before and very crowded. A lot of families and kids, so very active and noisy. People were doing that annoying thing of putting towels on chairs early in the morning and then not using them. We saw a lot of people putting towels at the pool and at the beach and going between both. The beach is beautiful and easy to walk on. The food was  [... read more]

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Momo  - 

Verified Purchaser

Grand Marival Emotions Resort and Suites: Basically a good resort.

The grounds / pool are beautiful Rooms are decent however we were given a lousy location at the back looking over the garbage dump. We had requested 3 times to have rooms close to our family who were travelling with small kids in order to help. They did not try in any way to help with those requests. Their a la carte restaurant Booking system is atrocious. You stand in line at 6:45. Wait till they open and hopefully get a Rez Timeshare people always get priority. For these reasons I wi [... read more]

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Private  - 

Verified Purchaser

Melia Puerto Vallarta: Very Good Resort

Cleanliness around the whole resort was outstanding. Rooms could do with some upgrading but were clean. Buffet was great. We wished there were more selections for a la carte restaurants or have some American type choices on the menu that you didn’t have to pay extra for. Staff was amazing especially the bar tenders and waiters (Edgardo) (Diana)who worked tirelessly to keep up to the busyness. Entertainment was okay but not great. Singers in the lounge were amazing . Front desk people were  [... read more]

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Private  - 

Verified Purchaser

Melia Puerto Vallarta: Moldy start

We were assigned a room on the less than desirable first floor that reeked of mold. The patio door lock was shaky, no bathtub and the beds were hard. The “view” was a patch of grass. After a very uncomfortable night we requested a new room and Hector, Melia’s magnificent desk manager took great care of us, moving us to a higher room with king bed and partial ocean view. However, after that first night inhaling mold spores, I developed a horrible chronic cough that lasted for the rest of my st [... read more]

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Deedee87  - 

Verified Purchaser

Marival Emotions Resort and Suites Riviera Nayarit: Great place for families with little kids

Marival Emotions was ideal for families with young children. The food was plentiful and high quality with a lot of options. Very kid friendly! The ease of getting to the pools and beach was a highlight, the proximity to our room made outings stress free. Everything felt down to earth and we appreciated the easy breezy vibe. The service was excellent and the staff was friendly. The entertainment was plentiful and it was great to include our children in every aspect. The restaurant reservation sys [... read more]

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Ali86  - 

Verified Purchaser

Dreams Bahia Mita Surf and Spa: Wouldn’t stay again

The staff was lovely, the food was great, the actual resort was not for me. The pools were small and random and most on the Dreams side didn’t have a view of the ocean so you could have been anywhere. Our room view was construction-not the resorts fault obviously. Beach was rocky and had great surf- not so great for swimming. Because of the odd design, there was so much walking (14,000 steps per day) to get to the pool, restaurants and our room). Our room had a horrible sewer smell, we complaine [... read more]

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Susan  - 

Verified Purchaser

Marival Emotions Resort and Suites Riviera Nayarit: Absolutely amazing and well worth the stay

From the location to our room, buffet and accommodations for adults and children, this resort has it all. This resort is well planned and laid out, especially the distance to the ocean or if you prefer just to sit at the pool everything is very accommodating. The performances and talent of the nightly shows in the theatre were the best that we’ve ever seen. My grandkids loved the variety. The only thing that I think we were not very happy with was the arrangements to try to get a dinner at on [... read more]

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Private  - 

Verified Purchaser

Plaza Pelicanos Club: Plaza pelicanos club

The staff were wonderful - very helpful and pleasant. The buffet adequate with many choices. The rooms were clean. We requested a room change because of the distance to the lobby and pools. This was facilitated quickly and pleasantly. Unfortunately, our room had a musty smell and we had no hot water to shower with the whole time we were there.

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Very nice resort

I hope next time we come to this resort we don’t have to ask every day for hand towels and wash cloths and I would like to see a sheet on the bottom off the blanket and on top our blanket had stains on it I complained and they fixed the issue but definitely to have sheets top and bottom. Thank you

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Jean  - 

Verified Purchaser

Grand Palladium Vallarta: Blue skies and good food!

Great food at buffet. Good entertainment. Fantastic grounds and beach. Lots and lots of stairs. Lots of hills. Not enough beach lounge chairs. Average food at restaurants. Lovely spa. Not cheap. Greenery on grounds - beautiful.

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Private  - 

Verified Purchaser

Canto Del Sol: Not a fan

I would rate this resort a three star if it were in Cuba. The resort is very dated, as an example, one socket in the room for charging any devices. The buffet has limited selection. Despite the line ups for the buffet it seemed everything had been out for a considerable period. I was only able to book two a la cartes, surf and turf was good but Mexican was a disappointment. On weekends the resort was very crowded so a good time to explore town. Staff were all great and always helpful.

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Private  - 

Verified Purchaser

Canto Del Sol: Disappointing resort

Lovely grounds, pool is good. Staff were very friendly and attentive to the guests. Rooms and food left much to be desired. Buffet had minimal options typically one starch, three or four veg one meat one fish. Food often overcooked. A La carte(s) were hard to reserve therefore dinning time not very convenient. Surf and turf a La carte was good. Furnishing in rooms very dated and in much need of renewal. Bed was reasonably comfortable.

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Private  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: very nice resort

Hotel was great the staff was spot on.. Didn't know about the condo owners there until we got there.. there were rules as to not upset the owners. Security by the pools was a bit un-nerving,, looking restless ,, also bored so bothering guests for anything,, not allowed to play your own music ,, must keep low voices and shows are quite low keyed,, Ala cartes were in my taste very disappointing,, we tried the Italian one night and no pizza that one time as I heard it was to best part there an [... read more]

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KarenK  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Wonderful resort

This resort was wonderful. We purchased the altitude upgrade and would purchase again. The resort was beautiful, great food, great staff and great location. The drinks were not watered down. We will go again.

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Private  - 

Verified Purchaser

Las Palmas by the Sea: Las Palmas by the sea

This is an older hotel but kept in great shape with constant cleaning and maintenance. The beds are so comfortable and the rooms are more than adequate. The food at the buffet is quite varied, creative and appealing. Serving hours are generous...dinner served until 10 pm! The staff are fabulous. Friendly and interactive. Note that this hotel is very popular with the local population...great immersive experience! The entertainment is definitely geared to them, but enjoyable all the same. Th [... read more]

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Ray & Jo-Ann  - 

Verified Purchaser

Flamingo Vallarta: Great location

We booked 2 weeks at the Flamingo Vallarta, the service and staff were all excellent. We plan on going back next year.We chose the all inclusive , the breakfast and lunches were very good. We ate out most nights to try the local restaurants around the marina.

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Gabriella  - 

Verified Purchaser

Canto Del Sol: Nice Resort

The hotel and ground are very clean staff are amazing. Definitely would go back to this resort. Close to alot different restaurants and shops. If you want to walk to the Malecon is approximately 25 min or hope on the bus for 10 pesos

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Private  - 

Verified Purchaser

Las Palmas by the Sea: Great resort to relax

Older resort but very clean. Food was good but for the price you pay you can go out for supper. 2 pools, one for adults only and it’s heated. Not to much English or French speaking workers.Third time there to relax and that’s what we did.

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