Perfect for Couples!!

The Bahia Principe is a perfect getaway for couples looking to relax on vacation, but is also packed with fun activities throughout the day and night! My boyfriend and I booked a junior superior penthouse suite at Sian Ka’an and it truly felt like living in luxury for a week. The first night there, we called to have our jacuzzi filled and our butler also brought us a bottle of sparking wine! Each night, Sian Ka’an had incredible performers with my favorite being the dancers from Latin Nigh [... read more]t, but throughout the other 3 resorts that you have access to, there are more shows to attend. We watched Michael Jackson at Tulum (which was amazing), but our favorite night by far was the Fiesta Mexicana at the Hacienda! The entertainment team at Sian Ka’an is absolutely amazing and really made an effort to get to know us. They had activities at the beach from late morning to noon, then continued back at our pool, and returned in the evenings as well. They were so engaging and funny! Finally, the food here was just absolutely incredible, whether it was at the snack bar, buffet, or a la cartes. They had such a wide variety and there was so much flavor! Overall, this truly felt like a 5 star resort and I would not hesitate to go back again!!

Excellent Resort

Food Great Beach is a 10 min shuttle from resort Beach wasn’t that good. Unless you like an enclosed off beach by rocks where there’s only like 300 feet of beach for everyone to swim at If you are looking for a resort with a nice beach this isn’t the resort for you 2/5 If your looking for a very nice resort and very luxurious resort where you would rather be at a pool then this is the resort for you.

Beautiful large property

Bahia Principe is 4 resorts covering hundreds and hundreds of acres.We stayed at Sian Ka'an which is the adult only resort. It is located 1 or 2 KM from the other three. Not really a problem since the shuttle service to all the other resorts is very good. Our average wait time for a shuttle was maybe 2 minutes. We had complete access to everything at all 4 resorts so there is plenty to do and a tremendous selection of restaurants. Everything is true 5 star Every interaction with staff was p [... read more]leasant every time. Only some beaches are sandy. coral and rocks are present in some locations so step carefully. Apparently seaweed is a seasonal issue

Pleasantly surprised

My main concern when booking was food quality given it was a 5 star resort. I have not been to Mexico in many years so I was hoping it would be more than a step up from Cuba or DR and it was so much better. Ala cartes every night. All were very good except the Mexican at Tulum oddly. Had to trolley to the beach and the other two resorts which was not a big deal. Overall good value.

Our 4th time to the Bahia Principe

We had a great time at the "Bahia Principe Sian Ka-an. The check in was done in no time at all. We spend 7 days at this very nice resort. Since we are elderly ( 85 ) We are not during any excursions any more, we have them done on our earlier travels Our first outing was to the Hazienda, a free trip from the resort to do some shopping.Even our trip to the beach was a one time experience. We preferred the quiet pool area,with sun shine and a drink. Our room was very nice, and big, with 2 air cond [... read more]ition and 2 fans. Our room was 40211 close to the lobby, The walk to the lobby and Buffet was a 5 Min. walk.The food is very good and plentiful also a great variety. . We met 2 waiters Walter and Jonathan that were outstanding in our mind, 2 very friendly and helpful young men in any way. So were others but these 2 young men were outstanding. The personal at the reception were always helpful and friendly in giving advise in a friendly manner.We went to a sit down Restaurant , were reservation was recommend, the "Alux", excellent food , excellent service and very friendly personal .I would recommend this Resort to any body, who is looking for a relaxed vacation.

Luxury Bahia Principe Sian Ka'an

My wife and I had an excellent anniversary at Sian Ka'an. While we are pretty young, yet parents to a toddler, staying at this resort but having access to the other three Bahia's on the property was perfect. We would drink during the day and hang out at the swim up bars at the other resorts and then come back to Sian Ka'an when we wanted peace and quiet! I would definitely go back and also will be suggesting this resort to friends of mine.

A Great Place for a Honeymoon

My wife and I enjoyed a wonderful honeymoon vacation at the Sian Ka'an from May 1st to May 15th. Our check in was very quick and having requested a quiet, and private room, we received what we asked for, a penthouse suite in building 17. It's at the very far end of the resort behind the activity pool so there is a nice walk back to the main lobby and restaurants. Lot's of stair climbing as well since the penthouse suite is on the third floor so prepare to get your exercise if you choose a roo [... read more]m here. Most of the rooms seem to be quite private and we probably could have taken a room a little closer to the lobby but we have no complaints. Our room was very large with a hot tub and lounge chairs and we enjoyed being up there in the evening watching the stars. The resort has 4 pools. Three of them are close to the Cenote 24 hour snack bar where you can get a delicious lunch, buffet style. The other pool is a whirlpool with a sushi bar next to it. We didn't spend much time at the pools during our stay since the weather was very hot with little breeze. The beach was much nicer with a cooling breeze always coming off the ocean. We tried many of the restaurants since Sian Ka'an guests have all inclusive privileges at all the other resorts as well, the Coba, Akumal and Tulum. The food was very good at every restaurant. We are active people so we were off the resort for most of each day, only to return in the evening for dinner or to take a shuttle to a restaurant at another resort. We alternated our days by taking an excursion one day and relaxing at the beach the next day. There are many great excursions you can take. Since it is an adults only resort it is generally very quiet except at the activity pool and the lobby where there is entertainment in the evening. We never stayed for the entertainment but returned to our room after dinner so we could go to sleep early and get up early to make the most of the day. The majority of guests appeared to be in their 40's right up to people in their 80's with a handful of younger couples in their 20's and 30's. There were many Canadians as well as people from the UK and some Americans. I have to say that overall the service is outstanding at this resort, very respectful, friendly and hard working. They really do go out of their way to please their guests. Since it was our honeymoon we had a private dinner on the beach arranged for us. We really enjoyed it and we're treated superbly. We found this hotel to be a first rate location for a romantic vacation. You should be aware that this resort is not directly on the beach but a 10 shuttle drive will get you there easily. We really are beach bums though so we are not sure if we would return to this resort in the future. We are not ones to be sitting around the pool every day. Our next resort will probably be smaller with a room close to the beach but don't let that deter you. If you are looking for a beautiful resort with lush vegetation with an ambiance of elegance and style then you can't go wrong with the Sian Ka'an. Pros 1. Service in the restaurants, bars and drivers and excursion staff as well as house keeping. 2. Food in all restaurants. 3. Beauty of the resort - lush vegetation, colourful birds and wildlife. 4. Room 5. Weather - Sunny and hot 12 days in a row with little rain except for the last 3 days with only periodic downpours but still lots of sun. 6. Excursions - too many to count - lots to choose from. 7. Shuttle Service to the beach and other resorts - excellent with very little wait time. Cons 1. Concierge - hit and miss. We like to have coffee in the morning in our room. They took our coffee cups after the first morning and never replaced them after asking them to do so several times. Finally we just grabbed some from the lobby. Sugar and coffee mate never replaced. Had to ask for it. My wife likes cream in her coffee and they had none even in the restaurants, only milk. We requested the honeymoon package and we didn't get it until two days after we got there. Not sure what happened. 2. Butler - non existent. We never met him although we did ask to have the hot tub ready a couple of evenings and it was. 3. Beach - the sand portion is beautiful with white powdery sand and it's long and wide. The incredible amount of seaweed though spoiled it. They work all day trying to remove it but it still comes in. The whole length of the beach had piles at least 2 - 3 feet high. By the second week it seemed somewhat better but swimming in the water you will find seaweed floating everywhere while you swim so I have to say it was the worst beach I've seen because of the seaweed but it would be beautiful if there wasn't any, or very little seaweed. 4. Sian Ka'an Adults Only Beach - always crowded but we could always find a palapa but not in the location we would prefer. There's supposed to be waiter service on the beach. We would be served maybe once in the morning when we first got there but the waiter would never come back for the rest of the day. Not good. Also there was no place to get lunch. There was a snack bar close by that was only open for 1 hour from 1 pm to 2 pm. so if you missed it you were out of luck. Akumal Adults Only beach was much better, quieter, easier to get a palapa and a nice infinity pool to swim in that was more refreshing than any other pool that we found. Great beach waiter service compared to Sian Ka'an beach. Very good at coming back regularly to take drink orders. 5. Pool Chair Availability - Almost non existent at Sian Ka'an pools unless you get up real early to get a chair. We gave up on the pools except for a quick swim.

Great vacation!

Stayed at this resort in the Penthouse suite. Beautiful grounds, the rooms were extremely large and clean and the staff is amazing. The food at the buffet was great - lots to choose from and the restaurants we tried were also very good. We have been to Mexico many times and this is definitely a resort we would return to. Also adults only so very relaxing around the pool. Went down to the beach one day. Unfortunately they are having a real problem with seaweed right now and while they are doing e [... read more]verything they can to keep the water clean, the seaweed is piled up on the beach so it's not very attractive. Still, once you were in the water, it was clear and lovely.

Great Trip

Once again, we had a wonderful relaxing week at Sian Ka'an. The staff are amazing and always smiling and willing to help with anything we wanted. Check in was very quick and efficient and we were taken to our room which was very clean and located right across from the Sushi Bar pool. We spent our mornings at the Akulmal infinity pool and swam in the ocean. Then we would come back to Sian Ka'an for lunch and spend our afternoons by the Sushi Bar pool The food everywhere was fresh and delici [... read more]ous. We tried a lot of the restaurants and every one of them was great. We enjoyed the trolley rides over to the other three resorts and found all the drivers to be very pleasant. We would definitely return to Sian Ka'an and would not hesitate to recommend it to anyone who wants to get away for a great holiday.

Amazing resort :)

Our trip to hotel Sian Kaan was incredible. The hotel is amazing to stay in, Coba, Tulum and Akumal do not compare. Being on Sian Kaan (which they cannot enter) and then being on their grounds helped us compare the quality of the two. The experience at Sian Kaan is 5 star. It's private, service is amazing, quality of amenities is immaculate. It was a secret getaway away from the beaches and away from the busy, chaotic and "all over the place" other hotels. Those hotels were not adult only - whic [... read more]h could be why they did not compare to the quality at Sian Kaan. They also were much larger and quality was scarce. Beach service at the private Sian Kaan beach was amazing. Martha was the best host out there every day Tuesday to Sunday. All the other staff (except for the staff that books reservations at restaurants....) Were incredible. Use phone app to book. Go early to beach or pool and reserve spots, every one does it.

Fantastic resort

We really enjoyed the resort , food was superb, the hotel was Kept very clean, the grounds were beautiful. The staff was very attentive, friendly and very accommodating when we were unsatisfied with our room . I will most definitely go back to this resort.!

Excellent!!

We arrived home from our week at Bahia Principe Sian Ka'an Luxury resort (adult only) We were not disappointed 😄. The hotel is immaculate, well staffed with courteous, friendly employees. Reception book in was quick and easy, seamless. Daniel, reception supervisor, was wonderful to deal with, always making sure we were satisfied. Thank you, Daniel. Our room was on the third level of Villa 41, sairs to climb. No problem. A good way to burn calories after enjoying the amazing fo [... read more]od at the buffets and a La Carte restaurants. We only wish the satellite television service would include some Canadian content, both English and French. PLEASE. Booking reservations with Jose at the public relations desk was very pleasant. Jose was eager to make our reservations according to our needs and schedule.... Jose is a GEM! The beach is a certain distance from the hotel Sian Ka'an. I will say the trolley services were quick and efficient, I probably think walking would be daunting in the heat of the day. Martha at the Sian Ka'an beach bar came frequently with fruit skewers, Mojitos or whatever beverage our hearts desired, and always with a big smile😁...lovely. The bar services at the pool were equally pleasant. Mariana and Julio provided amazing service, remembering our favorite beverages, and delivering to our lounge chairs beside the pool. We made such good connections with the beautiful Mexican staff, memories that will last.

Best resort ever

From the moment we entered the reception area we felt pampered. The staff, accommodation, surroundings, entertainment and restaurants were everything, and more, than expected. This is not our first Bahia, but certainly the best so far.

Great adult only property

Food: buffet is great, lots choices and different features everyday. A la cart is not as good as other 5 stars in Cancun except Alux Beach: not big but water is shallow and sheltered from waves. Lots of activities like Zumba and yoga which is great. There are couple of fishes too if you like snorkeling. Service: great attentive staff. Overall we had a great time. Definitely great value for the price

Very relaxing

Friends recommended it to us. We didn’t use the pools at all as there were no swim up bars. Also the resort could use one more restaurant on site for those that don’t want to stay on site. The room service menu was very limited and somewhat disappointing.

This resort is very nice.

Had a nice relaxing trip, did not start off well though, got there very late and we had upgraded our room months ago to the penthouse suite. When we went to check in they told us they had no more penthouse suites, we paid an extra $860.00 for this upgrade, they told us we have to stay in ground floor suite and they would give us $20.00 a day for down grading that you would have to spend at resort. Anyway we argued and the next day they moved us to our penthouse suite.

Great Resort

The resort was always clean and well maintained, the staff was always pleasant. Our room was musty, when we reported it they took care of it immediately. The food was wonderful, especially the Al la carts. Some of the pools need handrails for the elderly to get in and out.

Lovely resort

Loved our room and how well it was kept during our stay. Food in all restaurants and buffets was excellent as was the service in all. Very high quality. This is the best resort we have stayed at. I would highly recommend it

THIRD TRIP TO RESORT

This resort is outstanding! our third year in a row to visit. The place is spotless inside and out. It has four fantastic pools, from ultra quiet to party pool. the shuttle service to the beach and other resorts is spot on little to no wait at all. The food at the buffett is second to none, and we have been to many resorts. The 24 Hr. snack bar is more of a full service Buffett then any snack bar we have ever been to. The service on this resort is exceptional, no matter where you are or what yo [... read more]u are doing,someone is there to assist you. It is a wonderful place to wind down and enjoy the heat, without all the loud party teens and children. If you want a crazy night, it is a short shuttle away. D.M.R.

LBP Sian Ka'an was GREAT.

Many thanks to TripCentral agent Melissa Alexander for her assistance. Our room was located EXACTLY where I requested. We were in suite 41924 which offered as much privacy as is available at this resort when in the rooftop jacuzzi.. Bahia Principe has 4 resorts at this location (Acumal, Tulum, Coba, and Sian Ka'an) The first 4 in 41924 indicates Sian Ka'an The 19 in 41924 indicates building 19 The 2 in 41924 indicates suite 2 on a particular level - 41914, 41924, 41934 and 419 [... read more]44 are on the same level Two suites on each level have a view facing away from the resort (towards the golf course) and these are the most private The last 4 in 41924 indicates the third level (for some reason the ground level is indicated by a 2 (41912, 41922, 41932 and 41942) The shuttle service connecting Acumal, Tulum, Coba, and Sian Ka'an is EXCELLENT. There is even a direct, non stop, from the Sian Ka'an lobby to the Sian Ka'an private adults only beach. All Sian Ka'an buildings have 4 suites on each of 3 levels = 12 per building. Many but not all Sian Ka'an buildings have 8 Jacuzzi tubs per building - 4 on the grass (termed Superior Junior Suite Gardenview) - 4 on the roof above the suite (termed Superior Penthouse Junior Suite) - 0 on the second level (termed Superior Junior Suite) Other Sian Ka'an buildings have 0 Jacuzzi tubs. These are the only building with the smaller Junior Suites (some must be non-superior :o) I will write more in my review to other travellers but for now I can sum up my overall impression of Sian Ka'an as AWESOME which, unlike many people, is a word I reserve for something which inspires awe. The main components which set me on my heels were: - The food in the Sian Ka'an buffet and even the 24 hour Sian Ka'an snack area (exceeded ALL expectations) - The cocktails prepared and served in the lobby (fabulous) - The wait staff (impeccable) - The beach and swim area (although it receives mixed reviews from others)