Hotel Playa Paraiso: Bad Resort

I think this the last time when i go to cuba Evreithing.it was so por ..and cheap food ...drink No hot water The room is disgusting All furnirure is broken One week i eat just beef No chicken.no fish no pork Is like a garbage all this resort

Melia Internacional: Value/$ 10:10

It was our 2nd time in Varadero, Melia is so much better and surely 5* for Cuba. Despite 90% capacity booked, plenty space around and at the beach. Loud music till 23:00 but this was so at any resort I remember. Warm, nice staff

Aston Costa Verde Beach Resort: great resort

Unfortunately when we arrived on January 6 we were notified of a death in our family so had to return home so did not enjoy our vacation m. We would like to commend our Sunwing Representative Annabelle Carballido as if not for her we would not have known what to do. You can tell she loves her job and she cares so once again thank you. Hopefully we can afford to book another trip with trip central

Grand Aston Cayo Paredon Beach Resort: Great Resort

I had booked Ocean view and requested a quiet room on one of the top floors. The room was clean and everything in working order, and a spectacular view of the garden & pools down below, unfortunately also heard the late night parties in the bistro down below. The staff is friendly and the food is standard for Cuban cuisine. The beach allows for a long walk, however, 1st week of January was very windy with white cap waves coming in, and subsequently a bit cool. The pools and gardens are inspec [... read more]table clean, and staff is always ready to serve. Cayo Coco is a great spot for kite board surfing and young folks and families, but also accommodating retirees and is wheel chair accessible. We enjoyed our stay, but next time moving on to a less windy location in a bay.

Paradisus Rio De Oro: Very nice resort.

Holguin is quite lovely. Had not been to the area before. We stayed in Royal Service which was very quiet, peaceful, and private. If you are choosing Cuba then you are accepting that limitations exist with products, food availability, etc. Lovely staff, kind service, and first stop for drop off from the airport. Love the outdoor shower with our room.

Resonance Musique Varadero: Great, except......

this resort is wonderful, if you are 16 and like to walk i am 74. i like to walk, but to get from our room to Buffet was a long walk, then to the Beach, then to your room. then to Buffet at night. i am physically fit, but still a long walk. we did the Harmony club. Italian restaurant was wonderful for breakfast and Lunch. we did Harmony special supper and 3 a la carts. Japenese amazing. there is no dress code here. no shoes, no pants, sometimes no shirt or coverups. the younger crowd, 16-2 [... read more]0 ran the resort. Loud music, no shows, just loud music and SMOKING EVERYWHERE, except a la cartes. Front desk not helpful at all. never saw my butler. wifi was iffy, ran out of beer often. no variety in food, but most staff amazing, and best beach ever. no saving chairs, always plenty, and beach towels were changed in your room. for the price, we will be back, but on Blue side

Melia Internacional: Great resort overall

Amazing beach, beautiful clean pools. Really nice staff Plenty of food just , not many options on drinks near beaches and pools but good beer and limited cocktails.water bottles replenished daily. Good entertainment overall .

Hotel Playa Paraiso: Great resort

I found this resort well maintained, very friendly and accommodating. When we first arrived we were put in a garden view room when we had paid for ocean view. When we brought it to their attention they rectified it and compensated us with a private on the beach dinner. The food that they were serving was tasty, I was never hungry from lack of food. The only complaint I would have is the beds are very uncomfortable. All in all it was a great resort and I would definitely return for another trip.

Iberostar Origin Laguna Azul: Great place

We liked pools and beaches, hotel is great, the staff are slow but very positive people. The biggest problem was food, they do their best with the food, but I'm sure it would be problem for some people. And if you have dietery restriction, it very hard to know what food is made of, next time I would love to see name and ingredients of each food. Thanks

Blau Arenal Habana Beach: Amazing resorts

It was a very great hotel. Food was good except they were mixing pork with most of the food which that was no good, but there was very great and clean. Lots of vegetables lots of food lots of fruits clean rooms every day cleaning new towels amazing shows 24 seven free drinks, which it was unbelievable very good. All in one word I loved it so much every day easy bus going to Havana and bringing back.

Iberostar Selection Esmeralda: Do not recommend

Positive: beach is beautiful , clean rooms and housekeeping staff is extremely nice. Negative: Food and Drinks:Same bland food every day, no hamburgers, no pizzas, no fries, no hot dogs, no chicken nuggets for the children. Limited juices and the only soda was sprite on occasion. For the alcohol extreme limited choices throughout the stat I was able to have some vodka once or twice. Entertainment: Hardly no activities during the day and at night. Hot [... read more]el: Could not use the hair dryer as it caused a power outage. Buffet staff were miserable and if you asked for cutlery or a glass of water it would take 15 to 20 minutes; as they were to busy talking amongst themselves.

Grand Memories Holguin: Worst trip EVER!

This resort was by far the worst travel experience for our family of 4 over the last 25 years. This was not what we expected for a week of relaxation and starting the new year strong! My son and I got stomach flu on the 2nd day, and I got elevated blood pressure due to absence of healthy food options. Considering health issues and lack of hotel food and accommodation quality, we decided to leave to resort on January 1 at 7:15 am resulting in rescheduling return flights with Sunwing representa [... read more]tive on December 31, 2025. We have had 3 prior visits to Cuba in the past with a pleasant experience and having a reasonable expectation for travelling to Cuba. Knowing that Cuba offered lower standard for food and accommodations while providing great hospitality, safe environment and trustworthy staff. This resort failed almost at every level as a 4.5 stars resort. I would rate this resort as a strong 2 stars! The dissatisfaction was a general sentiment among many of the guests staying at the resort at the same time. It was almost a chaos! Many repeat customers were shocked and displeased with the current resort conditions – stating it was not like this before. We were told by the resort staff that the resort was in middle of transition from one resort management company to another starting January first; and the current company had dropped the ball so to speak! They had stopped spending money to buy food and keep the right staff level. We witnessed people to get special treatment from resort staff by getting scrambled eggs in a covered plate or beef while these items were not offered to others at large. Food Quality The food variety was limited and unacceptable for a 4 star plus resort. Basically, the food options were hot dogs cooked in 3-4 ways (fried, boiled, and cut in tomato sauce), rice and bread. There was no vegetarian option – only green peas, shredded carrot, and cucumbers or tomatoes on some lucky days (never both at the same time). The resort did not offer a health-conscious option. There was no consideration for food allergy. Given that my son had a severe peanut allergy and my daughter was vegetarian, we were faced with a high risk of life-threatening allergic reaction for my son and no food options for my daughter. It was an effort to find something to your liking to eat. And we were not alone! You could watch people taking a couple of full circles around the food stations and leave with empty plates or a couple of items. You were basically forced to eat something so not to starve! In the buffet there were 3 hot food cooking stations in the evenings (pasta station, taco station and grill station) – all with the same 3 or 4 ingredients (-green peas, sausage, ham, cucumber). -To get food from these cooking stations we had to stand in the line for 50 mins to an hour (we timed it). Pasta and taco stations offered pasta and taco with the same ingredients of peas, cold cut hum and cucumbers, while the grill section offered chicken only. After standing in line for an hour, we would realise that it was not worth it because the food was blunt and unsafe to eat due to ignoring food handling safety procedures. Salad bar was canned sardines, one type of cold cut, shredded carrot, and green peas. There was no greens salad bar, tomato, cucumber, cheese. The New Years eve food selection did include 2 types of cheese; however, it was sprinkled with peanut and peanut butter on the same plate. Not an option for someone with peanut allergy. The soups were salty with fatty pork stock. The dessert included Jello in yellow and orange colour, and melted ice-cream pool. The only juice option was a mango juice, no other options. There were no fresh or dry fruits at all except for New Years Eve dinner at the buffet that offered grapes and apples. We realised that people were simply taking the fruits to their room so that they can have some fruits the following days. The breakfast did not include simple things like eggs, yogurt, fruits, etc. Eggs and yogurt were offered in the premium section only. Since when items such as eggs and yogurt are considered premium items? Food Handling and Service The concept of safe food handling was foreign to the resort staff. The service was extremely slow with long lines. It would take 40 to over 60 minutes to get food. There were no food labels. Important for people with allergy or certain food preferences. The first night, the lady, working at the fajita station, would add ingredients with her bare hand while touching everything else with the same hand through the cooking process. The second night, the guy, working at the fajita station, would use the same fork to add raw chicken pieces to the grill and later to add diced cucumber to the already cooked fajita and chicken. A serious risk of getting salmonella. The chicken breast pieces were not fully cooked. You could spot uncooked pink parts. This issue was shared by many others. Again, a great risk of getting salmonella. There was no serving spoon in the jello bar. Meaning, individuals had to use their own spoon to get jello from bowls. The other food stations shared a single tong among 4/5 types of salad or food. It’s not an exaggeration to say that the buffet was filthy (the floor and the food cooking stations). We saw cockroaches crawling on the food cooking station. Wait staff in the buffet were unfriendly, slow and nowhere to be found. There was no one to seat you or fill your glass with water or ask what kind of drink you want. If we would find a waiter and ask for water, it would take 30 mins to get it after numerous reminders. Room Initially, we were given 2 rooms both with king beds for us and our children. Later, they switched us to 2 rooms with double beds as they could not resolve the issues with the initial rooms. They were cockroaches and bed bugs in the rooms. The door latch was missing from inside. The balcony door lock was not working. The safe door was not closing. There was no working TV or working room phones. The room door was not easily opening with the card. We would get stock outside our room with frustration. The air conditioning controller was broken – not able to adjust the room temperature. There were coffee mugs in the room but no coffee machine. There were only two towels in the room, so we had to use the same towel for face and shower. Towels were not changed daily. There was no extra toilet paper, whatever was on the roll. The room fridge only offered one bottle of water. There was no internet in the rooms. Main lobby The water dispenser had no water only filled with ice for hours. The staff didn’t make the effort to refill with water. You could always spot dirty glasses, cups, and plates on the tables. There was no timely cleanup. Public Washrooms The washrooms were filled with unpleasant smell either due to aging facility or not timely cleaning. The washrooms did not have operational or refilled soap dispensers. Door locks were broken. WIFI / Phone System Weak and unreliable WIFI. WIFI only worked at certain areas – could not stay in touch with family members in the resort. The phone in the rooms didn’t work - no dial tone. Could not call the reception for a service request. Since most of the things were not operational in our room, we had to physically walk to reception to ask for it to be fixed. The resort didn’t have landline to make a collect call. Had to use own personal phone. Beech and Pool The beach and pool areas were not attained at all. We never saw a resort staff to clean or put chemicals in the pools. The beach and pool chairs were broken, dirty and misplaced, dirty paper cups all over, garbage and seaweed covered shoreline.

Aston Costa Verde Beach Resort: It's Cuba!

I have been going to Holguin, Cuba for many years and will continue to do so. However, I do not go for the resorts but for the people and friends I have made over the years. The staff at the resort are doing their best to serve their clients but they can only work with what they have. The good: The staff are amazing, the rooms, although dated are clean and comfortable. The beach and the sea are absolutely stunning. The bad: The food is no longer appealing to me, much of it appeared and taste [... read more]d to be reheated leftovers. The was no fresh fruit or vegetables, butter or fresh juice. I no longer go to the al a Cartes as there is no variety in that either and the food is tasteless. There is also a shortage of staff to serve the clients, and I noted many were very upset with the long wait times. The lack of loungers at the beach and also the pool caused some difficult interactions between clients and staff. Although I did not get bitten by a mosquito due to using a Deet insect repellent daily, the chikungunya virus is rampant in the area, and I did not once see the resort fumigating for the mosquitos as I had in past. Many of my Cuban friends, including resort staff, have been sick with the virus. The resort owners need to put some money and effort into upgrading the resort otherwise I foresee many clients like myself not returning. My opinion is that the resort is not a 4-star as listed on the Trip Central site, but more like a 2.5-star. The value for the money is no longer there.

Hotel Mojito: Relaxing

Overall Hotel was good. No real entertainment. All a la carts the same everyday. Food in buffet the same everyday. No hot water . No beach bar open . Snack bar ham and cheese sandwiches.. fries sometimes.. cheese pizza...

Playa Pesquero: Newbies: Read This!

We've been travelling to Cuba almost every year for almost 40 years and Playa Pesquera certainly is the resort I like the least. Let's stick to the facts, not my likes and dislikes. This is a snapshot of my week there in early February, 2026. The Air Canada Vacations Rep was Missing (Inaction). The orientation meeting was very poorly done. Misinformation on tours and no orientation to the grounds at all. This is a huge resort and it is easy to get lost (especially at night). Signage was poor. [... read more] Washrooms not marked or not marked with men/women. The food was poor but this is not a complaint. We ate much better than the average Cuban. Fish Beach has no fish. Cuba is surrounded by water and there was no fish. They did have lots of tinned sardines however. Luckily at the hotel the liquor, wine and beer flowed freely. The week we were there, large groups of family and friends arrived and took over the hotel. The noise levels in the common areas was intolerable. Wild children ran freely! Members of the hotel Facebook page do not always tell facts and can actively gaslight dissidents . They also tend to be rude to anyone who disagrees with them. The grounds of the hotel are attractive and well-kept. The workers are helpful and pleasant. The hotel pool is expansive with lots of palapas to keep you shaded. The same goes for the beach although it is rocky in places. The hotel allows smoking in common areas. Remember non-smoking seats on planes? Music provided was mostly American. No big show. Actually there might have been but we have no way of knowing. Remember, no signage.

Hotel Los Cactus: Repeated customer

This was our seventh time in this hotel. We love cabanas, beautifull grounds and fantastic beach. We noticed this time that there were a lot less shelters on the beach. We were surprised to find public bathrooms not being cleaned on regular bases and in terrible conditions by supper time. Our room was cleaned very well by the same cleaning lady we had the last time we stayed. The amount of entertainment was cut back a lot and quality was not on the level. It is hard to describe the availability  [... read more]and selection of food that was provided, not expectable by any standards. The enjoined good weather and worm water and wonderful staff that works hard, however will probably not be back to this hotel.

Melia Las Dunas: Nature - great. Service, hotel could be better, much better

Overall impression of the hotel and service: 3.5/5. The ocean and nature truly make up for many of the downsides. The blanket provided for covering was dirty and had a strong smell, similar to a toilet odor. When I asked for it to be replaced, they brought another one that was even worse, with visible vomit stains. The towels were replaced only once, when I entered the room while the cleaning staff was there and personally asked the cleaner to change them. That was the only time the room  [... read more]was fully cleaned, and it had actually been cleaned before I arrived. All other times, only the bed linen was changed, and even that had stains. Overall, the room is spacious and generally fine, but cleanliness is a serious issue. The nature and the outside views are absolutely beautiful. The ocean is stunning. However, on the last morning we saw a shark very close to the shore. When we informed the staff who work as lifeguards, they pretended not to understand what we were saying and responded with words like “barracuda” or “dolphin.” It is possible they did not understand that “shark” in English means tiburón. After that incident, we did not swim anymore. The dining area was generally fine. The food was nothing exceptional, but it was okay for me. I came mainly to see the ocean and nature. There was one chef grilling meat, and when I asked him to add sauce (which was standing right next to the grill), he replied in an annoyed tone that the meat comes without sauce. I pointed out the sauce, and he simply hid it. That was unpleasant.

Paradisus Rio De Oro: very good choice

Taking in account situation in Cuba in my opinion it is the best option. I can not talk about food inthe buffet since we never use it. We booked the Royal Service for 11 days and it was money well spent. All meals we ate in a la carr, including breakfast lunch and 5 different restaurants. No complains whatsoever. There was no butter only margarine and no Cola in the resort, sometimes they were out of certain alcohol brands but manageable. The resort is beautiful and well managed the staff  [... read more]is very friendly. Again for Cuba, very good choice. They have very high number of returning customers, warning mature customers and the Royal Service side is very quiet.

Valentin Cayo Cruz: Great vacation

Very nice resort Pool area is very cool with swim up bar, and teared levels with volleyball nets and games. Lots of seating around the pool and the weather was great. Drinks were what you expect in Cuba, beer was good mix drinks were a challenge and on occasion there was no ice.... but that's to be expected in cuba. Rooms were good nothing flashy but cute. Food was good all week, always eggs for breakfast and chicken and rice etc for lunches and dinners. I'd suggest bringing, salt, pepper,  [... read more]ketchup and snacks for your room. The few diet pepsi we brought were nice to have and of course toilet paper is a must just incase. would not get upgraded bracelet, it's not needed unless you want to avoid lineup at bar? then it was worth it. Overall a good spot to go.

Paradisus Princesa Del Mar: Beautiful resort!

This is a beautiful property, well maintained by hard-working staff. The pool was amazing. The room was large and comfortable. The buffet was repetitive but the food at the a la carte restaurants was quite good.