Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(588 Reviews)

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Private  - 

Verified Purchaser

Azul Beach Resort Negril: Good Vacation

The highlight of this vacation was the gorgeous beach. The resort is nestled on it and it was a very close walk from the room to the beach, no matter which building you are housed in. There is much wild life to see and most exciting were the starfish and sting rays. To start, the food was OK, the buffet was very disappointing but the Italian, Oriental and Caribbean restaurants were very good. Lunch was OK if you had the BBQ or even sandwiches at the small cafe. Service was OK only, did [... read more]

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Private  - 

Verified Purchaser

El Dorado Royale: Beautiful Resort with some drawbacks

Beautiful resort, However nothing in life is perfect. There was not enough beach side and pool side service resulting in long waits for drinks. Room service, at least 1 hr waits for delivery. Restaurants food quality was amazing, however wait times were at times 1hr. I could understand this if the dining room was full, however when half the tables were empty and we were given a pager, no explanation despite repeated questions as to why, just a smile. The concierge annoyed and badgered you to at [... read more]

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Dmccoy  - 

Verified Purchaser

El Dorado Seaside Suites: Great Hotel and Vacation

The rooms were beautiful, staff helpful and the food was fantastic! Tons of amenities and the WiFi is on point with access everywhere on the property! The only thing I'd say to guests is to turn on the "dry" feature on your a/c otherwise your room will be covered in moisture because of the high Mexican humidity.

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Private  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Excellent family resort

We loved the hotel because was a low rise and everything very close to each other. The rooms are well equipped for babies and toddlers , beds very uncomfortable. Amazing gourmet dinning . Great room service. Beach was not our favorite.

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Private  - 

Verified Purchaser

El Dorado Seaside Suites: Beautiful place to escape!

Amazing resort, amazing food, amazing staff, amazing time. The list goes on, but really this resort has it all. After coming home, I'm suffering withdrawals from the relaxation I got from being there. The resort has a stunning view and setting- we stayed in the portion with the pool balcony which was an absolute treat to cool off in and escape the sun. The pool(s) were just as much fun and nicely shaded towards the evening. The beach at this portion of the resort was definitely more for loun [... read more]

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Private  - 

Verified Purchaser

El Dorado Seaside Suites: Beautiful Resort!!

We just returned from a week at El Dorado Seaside Suites. We were there from July 1 - July 8 with a group of 40 for a wedding. The resort is beautiful, very well kept. They are always working on the grounds. Service was amazing, from room service, at the buffets, sit down restaurants, bars and beach service. Service is quick. Especially nice being handed a cup of fresh fruit, drinks or a nice cold towel at the beach was very appreciated. We always were able to get a day bed or 2 and loung [... read more]

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Private  - 

Verified Purchaser

El Dorado Seaside Suites: Amazing Resort

The hotel was amazing. Everything was clean and well maintained. The staff were all very polite. Overall, we had an amazing stay. The only complaint we have is the walls were very thin, and we could hear everything from the neighbouring rooms

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Rohit & Anshika  - 

Verified Purchaser

El Dorado Seaside Suites: A paradise to Visit

Our first visit to Mexico, this the first stay at El Dorado. What a beautiful resort it is!! It was almost a mini honeymoon for my wife and I coupled with friend’s wedding. All inclusives are great, the room service is amazing and so are the swim up bars. The staff is so so so friendly and helpful. Would love to revisit again. Rohit & Anshika

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JaredH  - 

Verified Purchaser

El Dorado Royale: A fantastic place to stay!

The staff were great. The rooms were comfy and we'll kept. The food is amazing. I cannot wait to go back. If I could, I would have stayed there and never come home. The pools were all great, but I liked that some were salt-water and some were not.

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Private  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resort

Two years ago we went to this resort and we like it,and we went again.Grounds,buildings,rooms,pools are excellent and clea a la carten,food is good,except a la cart restaurants are lower then two years ago.

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Private  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Service Sergio

The food was fantastic, rooms clean and pool fresh. The service was average. The front desk team was good and very attentive. When we had an issue with our room and we were not happy with the result the front desk attendant couldn't make us happy until the Manager Sergio attended to our issue. Once Sergio got involved he calmed us down, dealt with our issue and helped us to the best of his ability. Class act, dynamite guy, wish every resort I have been at had a person like him.

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Private  - 

Verified Purchaser

Selection Riviera Cancun: Beautiful!!

Excellent option for a wedding! The food was delicious and the staff were greeting us all the time. IMPORTANT: The A/C did not work well and the bathtub "on" button was very difficult to press I wish I could stay longer!!

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Private  - 

Verified Purchaser

El Dorado Seaside Palms: El Dorado Sensimar - very good resort

We enjoyed our stay greatly. The Sensimar is a traditional type resort, great staff, clean, good amenities. And having access to the sister resort, Seaside Suites balances out nicely as it is new and very modern - but also great service, food, also very clean. Entertainment options also good, restaurants very nice. We would definitely return.

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ITonille  - 

Verified Purchaser

Azul Beach Resort Negril: BLISS!

Service was incredible, clean and bright rooms, happy people everywhere. Oh, and the food? PHENOMENAL! The Asian fusion restaurant is to die for and even the buffet at Mahogany felt like a five start restaurant. Will definitely be returning, thank you Natausha for the perfect booking!

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Private  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Very average resort

All in all we enjoyed our stay. But will not return. At first night, they changed our room on our arrival because of flood in the hotel room due to rain. We also had issues with not having running water (we saw other people having the same issue), toilet not flushing, noisy fan, etc. We did not receive our welcome package (due to changing room), and also the food quality is not very high. We only liked the Italian restaurant out of their 7-8 restaurants.

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Zaerdra  - 

Verified Purchaser

El Dorado Seaside Suites: Super fun resort

Room was spacious and the separate rain shower was awesome! Both day and evening entertainment was fantastic -- loved the Mariachi band and the Cherry Lovers =) plus the acrobatic and fire shows. Many pools with different depths, service and levels of loudness so something for everyone. Food was great as well. Beach itself was so-so.

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Cathy B.  - 

Verified Purchaser

El Dorado Seaside Palms: Lovely resort

We had a great time. Our room was spacious including a large balcony. The staff were so friendly with everyone always saying hola. We enjoyed the nightly entertainment, the food was delicious and the bartenders were great at their jobs.

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Private  - 

Verified Purchaser

Azul Beach Resort Negril: Great resort for young families

The resort is very well kept. The staff is extremely friendly and the food is better than most resorts. The kids playhouse is perfect for entertaining the little ones. I wish the resort were closer to the airport, but with the new airport coming to Negril that won't be an issue for long.

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Rosiec  - 

Verified Purchaser

Selection Riviera Cancun: Best resort

One of the best resorts I've been to. Food was exceptional as was service. Very friendly staff and attentive. Clean and maintained. Luxurious rooms and honestly was very impressed by it all. Would def return and go back to the same resort again.

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Private  - 

Verified Purchaser

El Dorado Seaside Suites: Amazing food and great service.

Hotel has a first class culture trained into their staff. Grounds are beautiful and well kept . Rooms and resort very clean. I will visit Karisma resorts again in the future. Outstanding staff! Food was very delicious, tender , presented well. Ate at most restaurants on the resort. Bartenders were great introduced to new shooters and drinks. Participation team were awesome and entertaining. Night shows were fantastic and kept me highly entertained.

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