El Dorado Casitas Royale: Nice resort

This resort is very nice and lush. The rooms were very clean and stocked. The people were very helpful and friendly. The only downside is there is no buffet at night you need to make reservations at the restaurants at the beginning of your stay and if you miss the reservation you get charged 10.00 per person. The breakfasts had good variety, the dinners were just ok. Also, if you go to the resort presentation it takes over 2 hours, not the 1 hour they told us. they are very pushy and aggressive [... read more] to the point where I told them that they were stressing me out. If you are a beach person this resort does not have the best beach, very rocky. Other than the comments above (which did not have a huge impact on our time at the resort) the resort was very nice. I would recommend this resort but just be aware of my comments about the dinner reservations and presentations.

Grand Park Royal Cancun: Excellent service and seamless travel experience

From the moment we booked, the team was by our side!!! Even though we’d made errors while booking the tickets, agents from trip central owned our challenge like it was their vacation and supported us vigilantly to make our trip amazing. Thank you team for making our vacation on to remember. The flights/ transfers and resort were all fabulous and your assistance with making it happen is deeply appreciated!

Dreams Natura Resort and Spa: Would not come back to this resort

Our family was at the Dreams Natura March 18-25, 2024. The resort was beautiful but there were some issues that had I known, would have changed my mind to vacation at this resort. We travel with our kids (9 and 12) yearly to a 5 star resort. We always try new resorts every year and this was our first Dreams. I will start with the cons. There are not nearly enough chairs for the number of people at this resort. I went down the first day at 7:25am and I walked the entire pool area and found the l [... read more]ast 4 chairs and they were in the water on the ledge of the pool which meant zero shade. The next day and all subsequent days, I set my alarm for 5:50am in order to get decent chairs with umbrellas around the pool (did not want the small kids pool area). Not once could I enjoy a sleep in because there would not be chairs available if you were not down before it was light out. Most resorts, if you don't go down early then you don't get the best chairs, but you still get a chair. This resort, if you don't go down early then you literally don't get a chair. This in my opinion is completely unacceptable especially when we are paying this much money to vacation. And to piggyback on the lack of chairs, this resort is a wedding factory and every day they have a wedding (which was 5 days while we were there), they start removing the chairs and umbrellas around the infinity pool. They set up a glass walkway and standing area on top of the pool and this is where the weddings take place. It took away the majority of the pool all afternoon and most of the pool deck where people sit. Secondly the seaweed was rarely picked up on the beach and there was a lot of seaweed. Not once did a tractor go by the entire time we were there to pick up the seaweed. I even have a video of the workers shoveling the seaweed back into the ocean instead of removing it which was something I had never seen before. The two Royalton resorts next to ours had tractors raking the beach and picking up the seaweed. We had to go down to their resorts to swim in the ocean. So if you are a beach lover this is definitely not the resort for you. Also very minimal seating on the beach unless you are preferred club. Thirdly, only 1 of the 3 water slides was operational all week. My kids were bored after a few days on one slide which you needed tubes for. So not only was there line ups for the slide, half the time there were no tubes to even use the slide or the lazy river. Fourthly, when you go to the lobby for a drink before dinner, there is no music at all unless you wait for the entertainment to start at 8pm. It was super quiet and a little boring. We are used to going to the lobby for a couple of drinks before dinner and there is a piano player or music making it a lively place to meet. Now for the pros. Resort is extremely small, so if you have younger kids it feels a little safer for them to run around. The kids loved the lazy river. Most of the time you could not find a tube to go in it as they are shared with the water slide, but we still swam around it many times without the tube. Restaurants are all in the same vicinity which is nice. You don't need to make reservations unless you do the hibachi. You go and if there is no room, you get a beeper. The wait time around 6:45pm if you went was about from 0-45min which was good. I really enjoyed the food at the a la carte's We went to the Asian, Hibachi, Steak, Italian, Seafood (not the best for kids they ordered room service after) and one night at the buffet. We normally enjoy the buffet for lunch but found this buffet really did not have as much selection as we are used to and not having a pasta station was a problem with the kids. This is the first time out of my last 9 vacations that I can actually say I was disappointed with the resort we chose. Not a bad resort, just not a memorable resort

Iberostar Waves Paraiso Beach: Awesome resort

It’s an awesome resort . Everything was perfect. The staff were very friendly and professional. The rooms were very clean. The buffets were very good . We had a lot of choices . Food were very tasteful.The restaurants “A la carte “were very good . The entertainment staff was amazing . We had an incredible just dance show on Friday night . We also Enjoyed the landscaping. Beautiful plants . We will come back for sure .

Ocean Coral and Turquesa: Perfect family holiday!

This resort has wonderful service, it's very clean, the rooms are large and the beds super comfy! Its about 30 minutes from the airport and there is not much nearby but you can go to Puerto Morelos in a taxi in about 10 minutes. We went on a catamaran tour to Isla Mujeres which was excellent. I traveled with my 16 and 13 year old sons who loved the resort especially the pools and wildlife around the resort. It was 32 celcius every day. Shows and daily entertainment were fantastic. The food was t [... read more]he best I have ever had at an all inclusive resort, especially the authentic Mexican Restarant Hacienda Girasoles. We left with some awesome professional photos that we purchased from the photo company inside the boutique. Memories to last a lifetime!

Bahia Principe Explore Coba: Wonderful resort

The staff at this resort are amazing. They are always smiling, friendly and will go the extra mile. The grounds are beautifully maintained and are constantly being worked on. The rooms are maybe a little dated, but spacious and clean. Beds are very comfortable. We will definitely be back

Riu Flamingos: Entertaining Beach Resort

Staying at Riu Jalisco was a lot of fun. Their nightly and daily entertainment and events were so well put together and executed. It was a great size resort to walk around to the pools, beach and restaurants. Very clean and the staff are very friendly. A few things to note- it is a small resort, so if you don’t want to be up late, consider that you will hear the entertainment, club and other guests well into the late hours of 11pm and later every night no matter what. There are three or four res [... read more]taurants: all are variations of the same buffets give or take some difference and some are larger and open at different times. There is a nicer “piazza” where you can also order off a small Italian menu. The lunch buffet had some challenges where there is one buffet on the beach that was very hard to find a table to eat at that was clean or available due to lack of monitoring how many eat at once. Breakfast buffets could also be difficult to find seating at past 9am. Overall it was a wonderful experience and we would not hesitate to stay here again as a young couple who wanted a balance of relaxation, on resort entertainment and proximity to main excursions.

Catalonia Yucatan: Just Ok

First thing's first; This is not a 4 star hotel. No more than 2. The establishment requires some serious renovations. We had ants in our washroom, a decorative pillow had a stain. Other than that the AC worked well and the bed was comfortable. The food was good, but we weren't fans of the restaurant booking system. You have to go online at 8am to book. If you get on there at 9, you'll end up at the buffet that night. Staff are all amazing and kind. The beach was small and rocky, but the snorke [... read more]ling was great with all the fish. All and all we had a good time, great weather but we wouldn't go back.

Bahia Principe Explore Coba: Amazing resort!

The Grand Coba in Mayan Riviera, Mexico was top notch! It met all our expectations when it comes to dining, pools, cleanliness, staff and more! The food was exceptional with all sorts of choices and something for everyone. The pools were big and clean and always had chairs available to lay on. The a la carte restaurants were delicious and so was the buffet! The only downfall is the beach is a 5 min ride on golf cart from the resort and it isn’t walking distance.

Krystal Grand Los Cabos: Terrible Resort!

Worst resort I have ever stayed at! The service was terrible!! The staff barely acknowledged you when you went to get a drink or something to eat at the pool bar! Theft was a major problem from your room! I had my Beats ear buds stolen from my room. The only people in my room were me and the maid. Happened 2nd day I was there. The hotel front desk told me I signed a form that made them non liable and that I was required to put everything electronic, jewelry etc.. in the safe… my safe didn’t work [... read more] and my laptop wouldn’t fit. The remote for my blind didn’t work.. I reported that 3 times… it never was fixed so I had sheer blinds across my sliding door so I was woken just after 6 am! This hotel is dreadful!!

Riu Emerald Bay: Lovely Resort with beautiful beach

The resort is beautiful. This is by far the cleanest, best cared for property we have every stayed at. The service was exceptional throughout the resort. Been to several all inclusive properties and the service at this one really stood out be it the restaurants, Bars, housekeeping or just asking someone for directions. They all went the extra to be helpful. It is set a little away from town, but easy access by bus, Taxi, Uber, or Safari cab. It has an absolutely beautiful beach, however ocean S [... read more]wimming depends on Tides and time of year. It does have a strong wave / undertow at times. Lots of pools and a great resort for both adults and families with kids with water slides and dedicated kids playground and activity area. Looking to come back next year with the whole family.

Tropicana Hotel: Tropicana Hotel - Romantic Zone, PV Mexico

Have always loved the Tropicana. Still do, but had some issues this time around. Our flight got us into Puerto Vallarta late, like, 10:45 at night. Got to the hotel and checked in. Were put in a room on the 2nd floor overlooking the storage lot. Worst room in the place! Furniture was all chipped and peeling. Surface of the desk was almost non-existent. The next morning I went back to the front desk and told her we were not staying in that room for 2 weeks and that it was the worst room we hav [... read more]e EVER been put in at the Tropicana. She told me they were full and maybe tomorrow if I come and speak to her there may be something else. Went down at 10:00 a.m. she was not in yet. Went down at 10:20 a.m., told another 20 minutes. Basically wasted that first day in Puerto Vallarta arranging a room. All was fine until I requested a later check out time on the 22nd of March, 2024. Again, come see us in the morning of that day. I did and was told it was full. Wasted our last day walking around wasting time until 6:30 p.m. for our arranged transport back to the airport. Which did not show up. Another couple waiting who booked through Sunwing had a no show. We all took cabs to the airport. Love the Tropicana but some of these issues are becoming too stressful for what should be a stressless vacation in Mexico!

Catalonia Riviera Maya: Nice resort

This smaller resort had a welcoming and relaxing atmosphere. Food was very good, although the 8:00am restaurant booking system was extremely frustrating. Beach was a bit rocky and limited access to walk and entry access. Entertainment was good but late to start at 9:30pm each evening. Also, no alcohol service after 11:00pm, aside from the disco, which was very loud including the lobby bar, which also faced roadside).

Planet Hollywood Cancun by Royalton: Not bad

The only good thing about this hotel was the quality of buffet food, but it didn't have any entertainment or music programs by the pool, its pools were very small and dirty, and in the end, it didn't have good room service either for cleaning or for food.

Krystal Grand Cancun: It was an ok resort

The resort itself was a nice design the pool area and service were really good but resort is dated and very little activities - food at Buffett was blah but the Al la Carter’s were decent - fave was Ayami

Bahia Principe Explore Coba: Bahia Principe Grand Coba - just the resort we were looking for.

This resort was worth the long drive to/from the airport. The staff was friendly, the grounds were beautiful, and the rooms spacious. The pool had enough shaded areas for me, and lots of sun for my spouse. We enjoyed hanging out at the 'quiet' pool. The other pool had the activities for those who wanted to partake. It was also a convenient shuttle down to the Coba beach. On a 7 day stay, you could book 3 a-la-cart restaurants. We ended up just doing the buffet as it was convenient for us, and th [... read more]ere was a wide arrange of food options.

Samba Vallarta: Good Times

The Hotel & grounds were well maintained for it's age, activities & Pool were great, meals were good, staff are very friendly. Location to biking & walking paths was awesome. The Samba Vallarta was a good choice for our two week vacation.

Riu Latino: Amazing Vacation

The beach was fantastic, the staff very friendly, an amazing vacation! Hotel was clean, food was good, staff were accommodating. Changed rooms as we were on top of the disco, they were so amazing about it.

Samba Vallarta: Pickleball crazy

Sandra at Trip Central supplied us with a seamless vacation Samba hotel in Nuevo Vallarta is a small resort with a big heart. ?? Happy staff. Clean rooms More than adequate food very little cheese . Perfect heated pools for families. Well separated for small kids middle kids and a deeper pool for adults with day beds on a central island. Never a problem finding chairs and 50 beach palapa rarely full. Bikes were beautiful and we rode south to Teresa courts and north to Bucerios 7-8 km past. Con [... read more]cierge is working on installing Pickleball courts by November. Boogie boards available at activity desk a must do. Beach volleyball water polo water aerobics with dance classes every day. Two alacarte restaurants easy to book in Things to take or buy in Mexico Squirt bottle to keep birds away when you eat outside Big water bottle to refill at bars. No need to make garbage by using plastic bottles Your own drinking insulated covered cup. They hand wash the plastic resort cups. Rooms. Odd number rooms face Samba garden area Evening entertainment starts at 8 ends at 9 hotel goes to sleep. Even numbered rooms face Riu Jalisco entertainment starts at 9 ends at 10 with hooting and hollering till midnight. We need to change !!!??? We used two pool towels in two weeks. Saw a guy exchange 10 towels two days in a row. If you need this service, use it . If the towel just marks your chair , reuse it ! We all pay for laundering REDUCE Reuse recycle I will not take a towel home in my luggage and have to pay $20 for overweight. Had a great time Thank you Norma and all the staff beautiful job ???

Sandos Caracol Nature Resort and Water Park: Terrible resort

Poorly managed hotel. Unable to get reservations unless you wait in line for 3 hours at 7 am in the morning. Very dirty rooms along with the horrible smell in the rooms. Not enough staff and the staff they do have many of them are rude especially at the front desk. The beach has to be one of the worst beaches in the area. All rock and very dangerous. Would not recommend to anyone