Royal Hideaway Playacar: Amazing Resort

This was our 5th visit to the Royal Hideaway. Yes the rooms are a little tired but they are spotlessly clean. The grounds are immaculate. The people make the resort. They are so kind and work so very hard. The food was fantastic. All staff wore masks and we did too. We would go back in a heartbeat.

Ocean Riviera Paradise: amazing resort

I was very please with this hotel the grounds are beautiful the beach not so much as there's loads of seaweed at the moment but still can go in .....the hotel has many restaurants and all the food I ate from room service to the restaurant and buffet are 10 out of 10 perfect dishs Flavor portions great I was in the elbso side adult's only I had swim out the swim out need a great clean but they did clean when there I used it all morning and afternoons in the pool I have to say I travel a lot and [... read more] the booze at this hotel is not watered down love it the rooms are clean and done twice a day I don't have one bad thing to say I definitely will go back 😀

Bahia Principe Explore Akumal: Honestly Amazing

The hotel grounds are absolutely amazing. Our room was neat and clean. Room service came everyday to clean and replenish towels. Masks were worn in main lobby indoor settings and when walking into restaurants ! I loved how organized everything was. I went with 2 other adults. Buffet not as good as the restaurants which you do need to book reservations for. Bring water shoes to the beach lol. We did thank God. Beach was clean. Overall 4.8/5 ! Loo

Bahia Principe Explore Coba: Amazing resort

Everything from the food, amenities, hospitality, the whole resort, the drinks, pools, entertainment, service, accommodation, activities all all ala cart restaurants . Everything !!!!!¡¡!!!!!!!!!¡!!

The Sens Riviera: Peaceful and FUN!

We absolutely loved our stay. We have come to admire a smaller property closer to the beach with less walking. We upgraded to the Sunscape pool area with outdoor tub! Woke up to birds and iguanas daily - a peaceful paradise. We had no kids with us, but the kids area were vast and several with Dino and pirate theme and an arcade. One of the things I most enjoyed was no braclets and no a la carte bookings. First Come First Serve and no disappoints. Did I mention the SPA! You deserve it.  [... read more]Special shout of the friendly staff, Uriel was very helpful, SPA staff amazing WINE CELLER DINNER SERVICE, Roberto and Marcello top shelf.

Iberostar Selection Paraiso Lindo: Great Hotel if you like walking

This place is beautiful. If you have scent allergies the check in/out can be hard as the lobby is horrible . Luckily the rest of the resort doesn’t smell like that. The pools are gorgeous ( If you don’t get a chair before 8 am you will not have one at the pool - beach is better) Food is good . However, if you are a diabetic there are not a lot of whole grain options ( they have gluten free items but as a diabetic that isn’t good to me . Entertainment is fun - some people are hard on the e [... read more]ntertainment but the shows are upbeat . You have to walk miles to get anywhere . The golf carts that drive up and down are great . We were not lucky enough to have a clean room daily . Dirty linen, shampoo etc not filled and 2nd day the door was left unlocked - no apology at all even though they checked the door lock to see that no one from our room had come in after the cleaner . The safe was broken and the guy came twice to fix it - not fixed . We tipped first 3 days then stopped . 4th day - no toilet paper in the room ! Luckily we had another room we could lock up our stuff . If we had not had that I would have been really upset . My other 2 friends rooms didn’t have same problems with cleaning . Take taxis to places instead of booked excursions. Drivers that consierge can take you anywhere and stay all day for a few hundred $ the entrance to Tulune for example is about $4 US . You can then go somewhere else same day . We went to a beach to snorkel .

Secrets Akumal Riviera Maya: Nice resort. But don’t think we will be back

We stayed here for 10 days for our honeymoon. Worth the price? Short answer is no. The pillows are terrible so you should probably bring your own. Rooms are nice. I don’t think the shower has ever been cleaned given the state of the glass door. Which is a big pet peeve of mine. Beach is nice. Lots of seaweed right now so you can’t swim out far at all. Everyone mostly stays at the pools. You’ll need to put a towel on the pool chairs by 8am if you want a seat for the day. They fill up  [... read more]quick. Restaurants are OK. Not very big menus not a lot to choose from. They have dinner buffet but only set them up outside by the pools. So unless you want to eat there with the wind and mosquitos you have to get room service(which is very good) or go to a restaurant. They called us a lot for turn down service. Which I’m not sure why. The rooms have a do not disturb button on them which is nice. We missed our welcome meeting because we felt we didn’t need to go. Our do not disturb sign was on as we had left for breakfast so we didn’t want our room cleaned yet and we see that they came into our room anyways and left us a note saying we missed our meeting. That put a bad taste in our mouth. We spent a lot of money on this trip. They didn’t really seem to care it was our honeymoon. Made comments that we were “young” (28&29) we had our travel agent let them know a head of time that this was our delayed honeymoon. We saw everyone else arriving all week greeted with champagne. We were not lol. We were given a top floor room in villa #7 at the very end. Right across from the club that goes until 1am. Also overlooks the service building which smelt like hot garbage some days. Coco cafe is amazing. Better than Starbucks and 24 hrs. Pools are clean. Service all day is great. I don’t usually leave lengthy reviews like this. But we spent alot for this trip and it was long awaited.

Barcelo Maya Colonial: Ok Resort

Resort was clean, breach was nice. I had to go to the front desk at least 5 time for a new key card. Some staff were awesome, but some were just "there". Buffett, pretty good service, Jose was awesome during the suppertime seating. Buffet food was the same pretty much every night, no theme nights, just pasta, thin steak, chicken and pork, served the same each night. They did have a rotiserie chicken that was really good!! The a la cartes, hard to get a decent time we had 2 at 5:30 and the other  [... read more]was 9pm. The food was ok. Only 2 serves at the beech bar, ment for a long wait some days. The main lounge out front.....very dated. I've been to a number of Barcello properties and they were great, this one was not great, but it wasn't 4.5stars in my opinion. The Beach Buffet, we had a family of 9 the Manager would not allow us to sit together 'Max 8" he said. we would have been ok with this if he could have explained why...he could not. Every other place we ate on the resort...no issue, they always made it work, but we had to fight every day with that guy, otherwise 2 kids would have to eat at their own table. It made no sense why this was only happening at the one buffet. oh, and the buffet was usually less than half full, this really pissed us off, day after day.

Ocean Riviera Paradise: disappointing resort stay

The beach was extremely disappointing, there was so much seaweed, not enough chairs and every time i turned around there was someone trying to sell me a massage or souvenirs, etc.. The lack of service in the buffet was a real shame, they could get a drink order right because of the language barrier from spanish to english and extremely under staffed. The excursion (tulum ruins, cenote, snorkeling) was well done, our tour guide Jesús was amazing, we did find the cenote and snorkeling a bit rus [... read more]hed and wished we could have spent more time there. There were only a few fish species to see unfortunately. The restaurant lines were long so we resorted to the buffet a few times for dinner. When we did eat in the restaurants (steak house, italian and blue moon) there were only a max of 5 main entrees to choose from and there was very little wiggle room to change something on the dish (baked potato to mashed potato for example). One of my biggest upsets was the lack of consideration for those with food allergies. I have a severe tree nut allergy and everything in the buffet was not properly labelled or every chocolate dessert was made with hazelnuts (same with the crepe station). Many of the restaurant dishes also had nuts and were not able to made without them which limited my choices. Unfortunately I will not be going back to this resort, nor do i recommend it and most likely will not return to Mexico.

Bahia Principe Explore Akumal: Great resort

The service at this resort is amazing and the staff are extremely pleasant. The food at the buffet and at the a la carte restaurants is amazing - could not ask for more! The only thing that is not great is swimming in the ocean - perfect for family with small children, if they wear water shoes, but not so much for adults. The pools make up for it as you can get a quiet spot or a very active one. Really enjoyed my stay

Wyndham Alltra Playa del Carmen: Great Week!!

Overall this property offered everything needed for a wonderful vacation! The beach is practically non existent so if that’s big on your ‘need’ list then this place is not for you! The food, coffee, drinks, rooms, linens and facilities in general were fantastic! Location and proximity to 5th Ave were also great! We had a fun, fun week!

Valentin Imperial Riviera Maya: Amazing Quiet Resort very relaxing

This hotel offered great service from the moment we arrived to check in till the time we left. I think by far the best service yet. Pool staff were friendly, great service at the restaurants, maid service and shuttle service. Always smiling and happy to accommodate you. If you are looking for an adults only more quiet mature crowd then this is the place.

Barcelo Maya Colonial: Amazing Resort

This was our 2nd time at the Barcelo Colonial and enjoyed every minute of it. It is a beautiful resort and the grounds are very well taken care of. The workers work very hard to make this happen. Barcelo is very family friendly and have lots of stuff for kids. They had a mask mandate of wearing your mask to all buffets, ala carts, going inside shops or any indoor spaces which made us very happy to see. This resort is very large but for some reason it doesn't feel to big and it is very easy to ge [... read more]t around. It has everything you will need here without leaving the resort from swimming with turtles, seeing fish on the reef and much more. For an extra cost you can go bowling, zip lining and to the flow rider. We are already planning our 3rd trip back next year. Thank you

Secrets Maroma Beach Riviera Cancun: Great resort

Incredible resort. Staff are amazing. Grounds impeccable. Beach beautiful and if any seaweed removed immediately. Nice and quiet and not too many people around. Food not the best, but okay, for the price would have expected higher quality/

El Dorado Seaside Palms: Fun holiday

The good: We stayed on the Palms side versus the seaside suites and much preferred the rooms and the beautiful grounds where the palms is situated. The Palms side is also where most of the night life occurs and also where the beaches are better. Night life and entertainment were great. The food was better depending on the restaurant selected - the Asian and Italian restaurant up by the main entrance lobby were the best. Make sure to wear very light clothing for the Italian restaurant as it te [... read more]nds to be exceptionally warm. For the most part the service is good and the staff are very friendly. The entertainment up at the pool was also a lot of fun. The not so good: The seaweed! No matter how hard, or how many people worked each day, the seaweed did have a negative impact on the beach experience. We were at this same resort 2 years ago in early March and the beaches were beautiful. Unfortunately not this year. Both my husband and I got diarrhea - a first for the many Karisma resorts we have travelled. We spoke to another guest who had a similar story but we had not eaten in the same restaurants. Despite this we had a great holiday and would still consider going to this resort again but perhaps more in January or February to try to avoid the seaweed.

Selection Riviera Cancun: Not a 5 star

The resort is small and landscaped beautifully.Room was nice and very nice balcony . Cons- chairs around pools all claimed by breakfast had to get up by 6 to put out towels. Coffee! There is a Starbucks for pay. Maybe that’s why coffee wasn’t offered Coffee offered at breakfast only and not the good Mexican coffee we’ve had at other resorts.. we did ask for coffee at dinner and only two restaurants had coffee. - no special coffees but liqueurs were available. Restaurants closed by 10 [... read more]. No sports bar to get food late but there was 24 hr room service The only other thing was on arrival late night we had to find our room on our own and didn’t know where elevator or stairs were when we found our building Pros-All the staff were very friendly,helpful and hard working A la cart breakfasts were very good and the four restaurants and poolside BBQ were good Resort was very clean and well maintained Activities offered were good Seaweed this year was horrendous. There was no way they were able to keep up with it but they did work hard

Ocean Riviera Paradise: Loved the resort

My 8 year old daughter had a great time, we loved the hospitality and the service is prompt. Rooms were cleaned everyday. I highly recommend this resort for kids. Many restaurants for option. I would not give it a 5star I would say it’s a 4star property

Breathless Riviera Cancun: INCREDIBLE EXPERIENCE!!!!

Me and my wife had the best time ever visiting this hotel... We met some amazing people and were treated like ROYALTY! Food was amazing, people were so generous and caring we will certainly be back. I want to extend a special thank you to Xavier our bell hop who was super accommodating and helpful and to Pascal our amazing server who made us feel so welcome and special! I wish I got everyone's name because there wasn't one bad experience for us The staff at breathless are just so kind and wonder [... read more]ful. 10 out of 10 resort with so much to do, entertainment was phenomenal and once again the food was Devine. The rooms were impeccable with great views and room service was on time and bang on. Our rooms were cleaned daily with a service you just cant compete with. Once again thank you Breathless for such an amazing introduction to beautiful Mexico. We will be back. SOON! Jonny and Sara :) xoxo

Selection Riviera Cancun: Just what we needed

We were a group of 9 from 8 months old to 66 yrs. This was an ideal location for us. Every staff member was friendly and each made our needed holiday special. The pools were great for the kids. Staff and fellow tourists were respectful re: covid risk issues. Rooms were bigger and more equipped than we expected.

Breathless Riviera Cancun: Nice resort

Nice, but wouldn't return. Pros. Staff amazing, nice pool close to beach. Cons, No indoor lobby bar, rough pool bottom (it hurts), cold food served too often. A little dirty in hallways, Wine was served warm often. Been to many resorts in Mexico and this was middle of the road.