Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

Verified Purchaser

Barcelo Ixtapa: Beautiful Beach

Hotel is dated, rooms were clean, food was descent, service mediocre although staff was very friendly. Location fabulous, lots to do off resort whether just strolling on the beach, enjoying a massage and shopping or dining across the street. Will definitely be back, but maybe not to that resort. Oh and the weather was perfect!

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Sunshinetravelcat  - 

Verified Purchaser

Allegro Cozumel: Great resort!

We stayed in room 4224 which is on the right hand side of the play pool heading towards the beach. (Each building is two stories high with 4 rooms on each level). The room was clean and the regular maid exceptional. The beds and pillows were the most comfortable I have ever slept in from a resort. The room is bright with excellent black out curtains. There are no drawers or dressers in this particular room, only a closet and night table. Everything worked very well, including the hairdryer whi [... read more]

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Nanc  - 

Verified Purchaser

Occidental Arenas Blancas: Unique Location

Resort in much need of cosmetics but we went for sun, beach and relaxation and weren't disappointed. 2 minute walk to town was a new experience and was absolutely safe night and day. Also, vendors didn't once appear pushy. Hop on/hop off double decker bus for 5 pesos pp great way to see entire peninsula. Unlimited times for the whole day.Round trip takes about 2 1/2 hours(depends how long they stop at the river which they always do for some reason). Room comfortable and clean but has [... read more]

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Private  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: Average

First of all, there are two "Cabos". Cabo San Lucas, which is near downtown, marina, and all they have to offer. San Jose del Cabo is up the coastline, and $40. USD cab ride to go back to Cabo San Lucas (or two bus rides for about $4. USD). What you want to do on your vacation should determine which area you stay. The Barcelo is fine if you want to sit around at the resort / beach all day. Except the music is for teenagers, and the entertainment is fair at best - both night and day. One guy pul [... read more]

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Schnazzola from Canada  - 

Verified Purchaser

Occidental Cozumel: Occidental Cozumel - very good to excellent locale (rooms, too)

As above, rooms excellent with all conveniences - some long walks - (# 18) nice grounds and walkways (why no benches to sit) ?? espec. when a bit disabled. Occas. got a ride. Beach good, pools good (I am a swimmer) but too many iguanas...........

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Ginette45  - 

Verified Purchaser

Barcelo Bavaro Beach: Great resort

Amazing beach,very clean grounds.would need bathroom renoes better communication between staff and guests.staff at guess services great hats off to Julio and Jesus for your help.good safe place for women traveling alone.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Fantastic Resort

This was a fabulous resort. The layout of the resort was beautiful, three hotels within the layout was amazing. It was easy to get from one place to another. The food was excellent, the choice of restaraunts was amazing, the pools were beautiful. I liked that we could go to the quiet adult pool or the larger swim up pool. We spent most of the time at the beach and it was great. It was easy to get a chair to sit on in the shade or sun we didn't have to compete with people for chairs because the b [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: What is there to like?

Apart from the great location, super golf course, amazing service, great food, fabulous pool, spectacular beach, superb Casino, excellent tennis courts, beautiful room, great choice of restaurants, top notch bar service, beautiful girls, super activities, sparkling cleanliness, unbelievable weather and amazing ocean view what is there to like?

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Cathy  - 

Verified Purchaser

Occidental Costa Cancun: Great week at Occidental Costa Cancun! January 30-February 6, 2017.

We have nothing but goods things to say about Occidental Costa Cancun. We booked a last minute trip, so it was a super saver room which was a little scary, but we were pleasantly surprised. The room was clean, the bed was comfortable, and they restocked the mini fridge daily with Corona, Corona light, assorted soft drinks and bottled water. The cleaned the room daily and replaced the linens in the bathroom daily. There was plenty of hot water. The grounds were well kept as were the public washro [... read more]

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Allie13  - 

Verified Purchaser

Occidental Tucancun: 4 star resort with 5 star service!

Very clean, great location in the heart of the hotel zone. Located right by the mall which would certainly appeal to some travelers especially on a rainy day. The service was top notch and we were always attentively looked after by restaurant, bar and room staff. The lobby bar was always a nice way to end the evening with Marcos and Jose taking wonderful care of us every night! Delinda(sp) the beach waitress was a constant presence everyday and seemed to never stop but always attentive and so  [... read more]

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NewBride17  - 

Verified Purchaser

Allegro Cozumel: Perfection in Every way!!!

Not only is Cozumel our new favourite place to travel, but the Allegro is such a gem that we look forward to returning again and again! From the moment we arrived, we felt welcome and very happy!! In the beginning, it was just another awesome vacation! However, that all changed during dinner the day after we arrived!! My boyfriend of almost 7 years, finally decided to take the plunge!! He proposed while we had dinner on the beach, surrounded by the 6 friends travelling with us! Wow!! Then  [... read more]

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Teresa  - 

Verified Purchaser

Occidental Arenas Blancas: Not what we booked! Shame on SUNWING and Tripcentral!

We arrived on Jan 25th, when we finally got to the resort after having to wait for other travellers at the airport, we were tired and looking forward to unwind and get to our rooms, as it was now almost 11pm. We unloaded our luggage, I went tot he front desk, I was told the resort was overbooked, it was not there fault and they had no rooms to offer. I was told we would have to go to the Solymar, my partner had to flag down the bus and reload our luggage that was the start of the nightmare. We a [... read more]

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Private  - 

Verified Purchaser

Allegro Cozumel: Awesome Resort - Great Staff

I had two anaphylactic food reactions at this resort. No fault of the staff. They took great care of me in getting ambulances to me quickly to travel to the hospital. When I was released from the hospital, I had to have a special diet. Instead of the buffet, the chef made me special items from scratch and even had them delivered to the beach restaurant. The Italian a-la-carte dinner chef made me a special entree that was absolutely excellent! All the staff went out of their way to treat me [... read more]

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Close to souvenir shopping if that's what you like

The overall place was fine. Not too much for kids to do unless they are young and go to the day program. The weather was not great so that really dampened our spirits as we like to travel for the sun and heat never expected so much rain and wind. Beach was beautiful even though we weren't able to go in much due to the weather.

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Private  - 

Verified Purchaser

Allegro Cozumel: Nice resort

Very nice resort. The grounds were nicely manicured and kept clean. Staff were helpful and friendly. The beach was nice but you had to be quick to get your chair in the morning. The pool area was very nice and they also had a childrens pool and play area. The food at the buffets was very good as well as at the à la cartes. Would recommend this resort.

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Barcelo Bavaro Palace - better last year

We enjoyed this resort last year and decided to return again only to discover that several things had gone downhill since then. Our first criteria when going down south is a great beach and this one definitely has it. There was never a problem getting chairs at the beach and the Barcelo chain keeps the beach natural with lots of shade from palm trees as opposed to man made palapas. The beach itself goes on for miles and although there was a bit of seaweed at this time of year they are constantly [... read more]

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MikeC  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: Barcelo Gran Faros Los Cabos- GREAT VACATION

My family and I traveled to Los Cabos January 28 2017-February 4 2017. It was my first time to Cabos and WILL NOT BE my last! My son, daughter in law and grandson have been before. Reviews: FOOD- great selection. I was never disapointed and the snack bar at the pool (opened from 11-6pm) was great food!! Hamburgers were delicious, fruit, fajitas, The buffett at lunch and dinner always had a great selection as well. Fish grilled to your perfection as well as a meat (beef, pork etc) Pas [... read more]

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Thekorey20  - 

Verified Purchaser

Barcelo Maya Colonial: Always a nice time

This was our third visit, and once again we were mostly happy. This time, however, we weren't ready for the concerts on the "new" stage. We stayed in the building beside the main theatre, and would hear the music on our balcony like we were sitting near the stage. This is very upsetting at 12:30 am when you have children in your room. I realize the resort is looking to expand its client list, but if they don't fix this problem we'll look for another way to spend our vacation budget.

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Had a Great Time 28 Jan - 4 feb 17

This hotel complex is a large hotel with the Caribe being 1 of 4. They share amenities like restaurants, beach activities and theaters. This hotel has a little of everything from toddlers to seniors. There seems to be activities for everyone. I took a Hobie Cat course on day 1 and was able to take one out every day there after. We snorkeled off the beaches and saw stingrays, turtles, squids, eels and even a shark. A little one about 3 ft long and it was cruising along the sandy beach among the w [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Super!

Fantastic staff, good location, beautiful siteseens, good value for money, amazing beach. Rooms are clean and spacious. Gardens are well taken care of with a lot of wildness. The sunset is breathtaken.

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