Iberostar Waves Costa Dorada: Good resort

The resort was nice, clean, friendly. A little small for my liking but enjoyed it cause I had my kids and everything was close. Staff was very nice and great at getting you to participate in games they had everyday. Lots of games for everyone to participate in.

Iberostar Origin Playa Alameda: The beach is it!

Would not recommend this hotel. This was a convalescence trip so we spent our entire time on the resort. The food is not very good, it is actually pretty bad, except for the grill near the beach. Only one cook could do over easy eggs and their attempt at bacon was greasy deli slices warmed up. I could not stomach the strange butter they served. I thought that it was always that way until I found a good butter in the Italian restaurant. Our room, had very old cheap furniture and the floors ha [... read more]d drops of dried plaster from repairs done on the walls. There is a definite Need for an overhaul. Our room was not properly cleaned and the towels were not changed. I was bitten all over in the bed not quite sure by what, Of course the Internet was expensive and not always working as expected and the few times I had to interact with the staff I did not find then very pleasant. Of course if you are there for the beach then that is great. Hope you get sunnier days than we got. You should only go here if you get a very good deal and don’t expect too much.

Iberostar Origin Daiquiri: Nice resort

Nice hotel, good food and friendly stuff. Loved the beach and the entertainment team. Everything was near, so very convenient. We'll thinking probably coming back next year. Definitely recommend this resort.

Iberostar Selection Ensenachos: Janet was amazing

Janet helped me plan my trip, without her assistance I would not have gone to Cuba. Janet phoned me yesterday, but I don't have her number - it was accidentally erased. I wanted to thank her for her assistance. The only part of the trip I did not like was the food on Cubana Air; Cold, soft, yukky white bread with cheese and some type of meat. Some people ate it, I could not. I would have rather paid for a decent meal, or no meal at all. Once again, the resort was wonderful. Food was [... read more] good, service excellent and the rooms immaculate.

Iberostar Selection Playa Mita: Great Resort

This was a good resort for all. There were children here and a good play area for them with activities. There were also babies present. There were mainly adults. The food was good in the buffet breakfast lunch and dinner. there are 4 stand alone restaurants. We ate at 2 of them. The French was not really very good as the beef tenderloin was not tender...in fact tough. The BBQ was great we had the rib eye and it was large and more tender that the tenderloin. We also had the ribs on our second vi [... read more]sit and they were plentiful and delicious. There is a lot of walking to this resort so if you have some mobility issues you can ask I suppose for a room closer to the lobby where most of the action takes place. The walk to the pool was not far from our room so that was OK. There is no reserving of places at the pool before 9.00am ...they take away anything put there. There really was no need as the resort was only 50% full. We did notice that the waiters in the buffet seemed sparse ..service was sometimes tardy in getting that second cup of coffee in the morning. You can get your own juice if you cannot wait and most people did that . The room we had was overlooking the beach and was larger than most with a sitting are that we did not really use at all. Desk and 2 chairs to check emails at ...the WIFI was good. The balcony was nice to sit out on and enjoy the sunset and watch the waves, people on the beach and occasional whale...out far but there.

Iberostar Waves Quetzal: Great Resort

We loved the place. Great for adults and kids alike. The staff was great and the buffet amazing. Had child minding services that were great. The room and facilities were kept at an amazing level of clean.

Iberostar Origin Laguna Azul: Good Resort

Nice Place , Pool was nice , service was good . The rooms were clean .The Only complaint was the washroom lighting was poor . The fixtures were designed for two bulbs and one was removed from each fixture in the bathroom and the bed lamps. The food was ok .

Iberostar Selection Ensenachos: Simply Beautiful!

Who wouldn't love to stay in this beautiful, all inclusive resort? The grounds and lobby were spectacular. I walked around the various paths leading to the lovely buildings where guests stayed, just to take in the gorgeous landscaping and tropical plants. From my spacious, clean room I could see the SPA and hear the soft tinkling of the fountains. Drinking coffee on my huge balcony, I watched the birds and saw flowers on the trees beginning to open. Crossing the long bridge to arrive at one [... read more] of the most beautiful beaches in the world, was the highlight of my day. I would love to return and hopefully meet up once more with the many amazing people that I was lucky enough to spend time with.

Iberostar Selection Ensenachos: Just Beautiful!

Who wouldn't love to stay in this beautiful, all inclusive resort? The grounds and lobby area were spectacular. I walked around the various paths leading to the lovely buildings where guests stayed, just to take in the lovely landscaping and listen to the birds. From my spacious, clean room I could see the SPA and hear the soft tinkling of the fountains. Drinking coffee on the huge balcony I watched the birds and saw flowers on the trees beginning to open. The swimming pools were clean, lar [... read more]ge and warm. Crossing the bridge to one of the most beautiful beaches in the world, was the highlight of my day. I would love to return and hopefully meet up again with the many amazing people that I had the honour to meet.

Iberostar Origin Daiquiri: great place!

The hotel was good, Staff was amazing I would go back to this hotel, The food was good the only thing I would say is to bring bug spray,Beach was not the greatest as there was lots of seaweed that was along the beach,

Iberostar Waves Paraiso Beach: Very nice resort

The hotel was amazing. Staff waited on you hand and foot, the drinks were amazing and so is the food. If you want a tiki hut by the beach go early in the day as by afternoon they were totally gone!!!!

Hotel Mojito: Amazing!

Amazing service. Despite the devastation from the hurricane, they are doing amazingly well restoring and making the buildings and grounds better. I have heard so many negatives report on the food in Cuba but found this place really good with a good variety.

JOIA Paraiso by Iberostar: Superb hotel with exemplary staff and service

This is our 4th stay at the Iberostar Grand Paraiso and it never fails to live up to its reputation. The hotel buildings are magnificent and kept meticulously clean and repainted frequently. In the main the a la carte restaurants are excellent but it isn't always easy to reserve a table even a week in advance. Beach and beach service are excellent and quiet. If you want entertainment the pool is the place for you. Entertainment at night is professional both in the lobby bar and the theatre.  [... read more] We'll be returning next year.

JOIA Paraiso by Iberostar: Excellant Adults Only Resort

Everything about this resort is 5 star This was our seventh visit to the Grand Paraiso and nothing disappointed On our arrivel we are introduced to our butler who already knew our likes and dislikes from previous trips and ahd eqipped our room accordingly The food is top notch regardless of the restaurants or buffet

Iberostar Selection Ensenachos: Great week at Iberostar Ensenachos

We had a wonderful week Feb 1 to 8. Rooms in the family area are spacious with walk in closet which worked as a modesty change room. Unfortunately i am a magnet for mosquitos or sand flea bites every trip south. Never saw a mosquito actually bite me but i have about 40 itchy bite marks. My four other travellers suffered no bites. Long walk from rooms to buffet etc and my husband has knee problems so we called for the grounds shuttles which were very reliable. Food was well pr [... read more]epared but limited and bland but expected for Cuba. Signage in buffet restaurant and a la carte menus often misrepresented the food presented. A customer service rep approached us for comments near the end of our visit and made notes of all our feedback and appeared appreciative of our suggestions. Great place for kids with the waterpark with slides etc. And not too crowded. Lots of lounge chairs for parents to sit in to keep an eye on them. Low tide afforded kids to be able to wade in thigh-high water to see fish, crabs, and occasional starfish without having to snorkel. Shows were nice and featured live music vs recorded compared to other resorts. Will likely return if travelling wlith kids but prefer food at playa costa verde, Holguin. Return trip to Ottawa included Hour and half bus to santa clara airport and having to sit on plane for extended period in Caya Coco while remaining seated Meant we were 11 hours getting home whereas the flight down was only 4.5 hr hrs. Direct flight both ways would have been great. However price was excellent for Sunwiing from Edmonton and Airtransat from Ottawa as i was paying for five passengers in total and could not have afforded other carriers.

Iberostar Origin Bella Vista Varadero: Great Resort!

We felt as though we got good value for our money overall. Food was excellent, rooms great, staff very nice! It wasn’t overly packed and don’t think they were even near full capacity. If they were I am not sure it would have been as good as it was ! The only issues we had were difficulties getting enough bottled water and borrowing towels seemed as though they were made of gold ! Resort had a great layout and great entertainment ! Overall better than we had anticipated !!

Iberostar Selection Ensenachos: Large, amazing resort

The hotel is very large, which suited me as I enjoyed walking everywhere, but my dad has a bad leg so we relied pretty heavily on the trollies which sometimes took a while to arrive to our villa. Otherwise, I think the selection of food was decent although the Italian a-la-carte wasn't good. The employees at the resort are amazing. Lianny at the buffet is a very kind, attentive host and she made a lasting impression. We always looked forward to seeing her, so much that we booked our a-la-carte [... read more]s around her days off. She was also very good with the kids. Alonso at the lobby bar is also a noteable person during our trip... after our first encounter, he remembered our names and always went beyond our expectations to provide us with excellent customer service and was very social. It's these two people who made our trip exceptional, and we will be returning as soon as we can. The pool is also very nice, although a little chilly when you first submerge. Once you're in the water though it's great. The pool bar staff were also very sociable, and quick to take our orders. There were always plenty of empty pool chairs to choose from. I wish they had shade for the parents around the kid zone's water park, because it can get hot watching them play, but otherwise the equipment was well maintained and the kids had a blast. The beaches were very nice as well, but we did get bit by sand fleas. Note to self: don't put your things on your bed when you return to your room from the beach, as you may find yourself scratching the next day. We didn't manage to snorkel while we were down, and the low/high tide is pretty significant, so it might not be the best place to snorkel off the beach unlike other places we've been, but this was a relaxing trip. The rooms are spacious and clean, and the balconies are also very nice. I sat out every evening and enjoyed the atmosphere. They have a lot of American channels, too, so if you prefer lounging in your AC room at night, there is plenty to watch on TV. The wifi in the lobby was decent to place calls on Whatsapp, but could be spotty at times and in the evenings there is always a big gathering of guests so it can get quite noisy, but we managed (I just had to remind myself that I wasn't in Cuba for the internet!) I would recommend this hotel to a friend, and plan on making another trip soon.

JOIA Bavaro by Iberostar: Second time

Beautiful grounds, great service, good buffet, good live shows, horrible a le cart restaurants.Beach was perfect. My massage was awful the worker had a fingernail that scratched and the room was freezing

Iberostar Origin Bella Vista Varadero: Excellent resort

I have no complaints about this hotel. It was as was described and photographed on the website. The staff was very professional.If we requested anything it was attended to immediately. The entertainment was incredible. We are a family of 5 (3 teens) and we all loved our time spent there :)

Iberostar Origin Daiquiri: New and improving

It is amazing to see how much has been accomplished in such a short time since hurricane irma.staff have worked so hard to get the hotel up and running. We are happy to see things coming back to normal.