Barcelo Maya Palace: Amazing resort with lots to offer for everyone

Third time to the Barceló Maya. It never disappoints. We always have the most incredible booking experience with Tripcentral wit the exception of this last time. Sandra Taylor is rude and never gets back to you. I asked her twice for a hotel close to Pearson and never, ever got back to me. I gave up. Then, I called her with questions regarding the Mexico tax and she was rude. Never use this agent. Karol and Wendy Van Z are the best. Highly professional and kind.

Ocean Coral and Turquesa: Great place

A very comfortable and stylish complex of buildings, pools and walkways. Rather narrow, but pleasant beach with umbrellas and sun beds. The water at the shore not very transparent due to waves stirring the sand. Some floating seaweeds. The coral reef about 1 km off the shore, available by motor boats on snorkeling trips, around U$ 65 per person. Also kayaks and catamarans for rent (free). Enough restaurants and food to please anybody. The resort located within one hour from Cancun airpo [... read more]rt. Other attractions are situated further down the coast. Can be reached on a excursion form the hotel, taxi or a rented car.

Barcelo Maya Colonial: Good week at the Barcelo

Resorts is very clean. I found the quality of the food in buffet has declined over the past two years. Ala carts are very good.Kyoto and Brassiere were my favourites. The beach area is best in front of the Maya Beach. The Nexus transportation was poorly organized upon arrival. We waited for over an hour for a shuttle to leave airport. The return trip was perfect timely and comfortable.

Royalton CHIC Cancun: Magnifique resort & staff

Everything is excellent with diamond service. The beach, the pools and the staff are really exceptional!!! The food is good but seen better in other resort we’ve been. The night entertainment is poor but ok. We probably book again at that resort, we really loved it ?

Bahia Principe Explore Tulum: This resort is just fine

The service, food, and room are all good, but the entertainment is poor. The beach, pools, and location did not meet my expectations. I would not recommend it to a friend who loves and enjoys the beach as I do. I went into the water with a pair of rubber shoes (Crocs) for just 5 minutes and got hurt by sharp rocks. That was the first and also the last time I went into the water during my stay.

Majestic Elegance Costa Mujeres: A week in paradise

The grounds were beautiful, the food was great especially the steakhouse. On Saturday nights they do a huge mexican outdoor buffet with traditional dishes. Beach was stunning , not alot of seaweed, and waves were perfect. Pool servers were so nice and attentive, entertainment staff was honestly 5+++ stars, our kids were constantly entertained. Nothing negative to say. Was such a great trip! I would recommend this hotel to everyone! Thank you Carol for all your help.

Royalton Splash Riviera Cancun: Not so great

We were very disappointed with this Royalton experience. We have been to several but the things we expected as diamond you don’t get here. Everyone is mixed together- no diamond on the beach , no food service on the beach - shows are boring and short. We wouldn’t recommend this resort. There is up charge for everything- bowling, laser tag and decent wine. It’s too bad the employees are not treated properly and the management team lacks professionalism. The employee turnover is extremely high  [... read more]and I can see why.

Secrets Playa Mujeres: Relaxing Adults Only Resort

Nicely laid out. Rooms clean. Public bathrooms need attention to cleanliness by mid day. Restaurants nicely decorated. Some restaurants good food others not so.Disappointing to not have alcohol in the rooms. Mini bar not replenished with soft drinks - only by calling housekeeping then took 24 hrs.

Krystal Grand Cancun: Underwhelming

The room was good, always clean. The view was great. English programs were hard to find on tv, often there were none. Getting to the room can be challenging as never more than half of the elevators were working, sometimes only one. The food was mostly disappointing as the buffet had the same salty choices every night though breakfast was ok. We only went to one a la carte (Italian) and were disappointed. The snack bar at the pool was good but only available for lunch/afternoons. Beach chai [... read more]rs could be had if you were on the beach by 7:30am. The pool chairs were easier to get later but we did see people “reserving” at both the pool and beach, coming back much later or never that day. Some drinks were good, but many just tasted odd. Maybe a difference in the water but rum and coke should taste the same anywhere and gin & tonic shouldn’t make you walk away. We were on a WestJet vacation and their partner, Nexus, was not good. 1-1/2 hour wait at the airport for a transfer and the resort rep only showed up sometimes.

Grand Decameron Complex Bucerias Trademark: decameron

We where disappointed been at the decameron complex many times in the over the last 15 years.Not as good as it used to be.The buffets are poor, trying to to book a ala carte restaurant is near impossible.The internet is sporadic most of the time.One of the beach bars was closed all the two weeks we where there.

Grand Oasis Palm: Amazing Resort

The resort was clean, spacious and top notch service. I highly recommend this resort to anyone. The staff where awesome and the food was even better. Could not of asked for a better week in the sun and sand.

Secrets Playa Mujeres: Great getaway resort

As this was our first time in Mexico we didn’t really know what to expect. We were pleasantly surprised by pretty much everything. Food onsite was amazing, staff went the extra mile to see to our comfort and wellbeing. Rooms were well kept and modern. Amenities were well appreciated. We were however a little disappointed there was no bottled alcohol in the room. Beach was top notch and activities around the pool area were excellent.

Dreams Puerto Morelos Resort and Spa: Nice Resort

REVISION - please repost - My family and I would NOT return to this resort. During a family stay March 4-11, 2024, we enjoyed the resort to the best of our ability. That said, our flight was delayed a couple of times and the transportation from the airport to the resort took quite awhile - arriving 6+ hours after our original time. We were noted at reception as 'no shows' and had no rooms assigned!!! That took another good hour to get this resolved - finally in our rooms at 6 am and this wit [... read more]h a 6 and 14 year old exhausted children. The food was okay, nothing spectacular and often cold by the time it arrived to the a la carte table. The house wines were fine; no need to purchase overly priced bottles. The bar staff were okay but more attentive if a US Dollar was flashed :-( For beach lovers - this is not the resort for you. There is very little beach left and the water was not inviting - I'm a beach lover and playing in the sea/ocean - not once did I feel like getting wet. Lounge chairs are hard to find; good luck with that. My family and I would NOT return to this resort. A couple of suggestions for The Hyatt: 1) install drying lines on the balconies; there is plenty of room to do so 2) try and stop very early morning lounge chairs being taken with towels and nobody showing up for hours 3) add more lounge chairs and sun covers

Las Palmas by the Sea: All-Inclusive Really Means Everything!

This was my first trip to an all-inclusive resort and it was extremely enjoyable. The staff provide amazing and friendly service and the beachfront, the pools and restaurants are clean and comfortable. The rooms are the only negative. They are old and poorly equipped with no fridges, no reading lamps, and a decor that is terribly out of date.

Majestic Elegance Costa Mujeres: Beautiful resort!

We stayed at the Majestic Elegance for 7 days and we have zero complaints! This resort is absolutely beautiful. The beach was so clean with soft white sand and there were always enough lounge chairs for us. The pool was large and spacious with some shade for when you need a break from the sun. The staff were so pleasant and welcoming. The resort and rooms were so clean and well kept. I wish we could have stayed longer because 7 days in this magical place was not enough! The food and drinks did n [... read more]ot disappoint. This resort is great for just couples looking to get away and is also kid friendly for families. The beach and restaurants were all within 10 min from each other so you don’t have to walk too far to get to them. I highly recommend this resort and will definitely be returning to it!

Grand Sunset Princess: Very good

We thought it was great, especially for kids. Enough food variety. Swimming pools, buffet and beach were good. Animals at the resort. Entertainment was great, Aladdin and Horror show. Taco bar and hamburger grill, food at the beach was good. Room was cozy and worked well for my 9 and 11 yr olds. Perfect for families

Ocean Coral and Turquesa: Loved almost everything!

Great staff, beautiful pools and lovely rooms. The beach is nice, but the water isn’t great for swimming because of the seaweed, although the staff tries their best to clear it. The only disappointment was the food at the Mexican restaurant. I would recommend this resort and would go back again.

Dreams Puerto Morelos Resort and Spa: Nice Resort

During a family stay March 4-11, 2024, we enjoyed the resort to the best of our ability. That said, our flight was delayed a couple of times and the transportation from the airport to the resort took quite awhile - arriving 6+ hours after our original time. We were noted at reception as 'no shows' and had no rooms assigned!!! That took another good hour to get this resolved - finally in our rooms at 6 am and this with a 6 and 14 year old exhausted children. The food was okay, nothing spectac [... read more]ular and often cold by the time it arrived to the a la carte table. The house wines were fine; no need to purchase overly priced bottles. The bar staff were okay but more attentive if a US Dollar was flashed :-( For beach lovers - this is not the resort for you. There is very little beach left and the water was not inviting - I'm a beach lover and playing in the sea/ocean - not once did I feel like getting wet. Lounge chairs are hard to find; good luck with that. My family and I would return to this resort. A couple of suggestions for The Hyatt: 1) install drying lines on the balconies; there is plenty of room to do so 2) try and stop very early morning lounge chairs being taken with towels and nobody showing up for hours 3) add more lounge chairs and sun covers

Grand Sunset Princess: We love this resort!

This was our second time at the Grand Sunset Princess staying in the Platinum area. We love the layout of resort. We did a morning and evening walk from one end of resort to the lobby early in the morning or after dinner. The early morning walks were a highlight as that's when we saw the most wildlife (deer, cats, agouti, coati, spider monkey's, birds and of course the iguana's. We even managed to see the turtles under the bridge on route to the Chillout area). I wish people respected the rul [... read more]es and didn't feed the animals. We never had any issues with the animals bothering us but saw a family at the burger grill by the pool who had an issue. The kids were waving their food around at the coati's and calling them over with the parents doing nothing about it. The coati's then went on the table and stole some food. So the mother got upset and threw a sticky drink at the coati's and kept trying to smack them. So it was entirely their fault but the animals get blamed. We loved the Platinum lounge for snacks and a tea before bed, and the Platinum beach area. We didn't do the towel game and still had plenty of shady options. The breakfast buffet close to the Platinum area was also wonderful so we didn't have to trek to the lobby first thing if we didn't want to. The room service was just ok this time. Our last stay in 2018, it was exceptional. The coffee however everywhere on the resort was delicious. The rooms, as I've read with every resort on every review even if a luxury 5 star was a bit tired, but very clean. Housekeeping and the fridge refill person did a wonderful job each day. We had dinner at La Vaqueria was delicious. Sinahi was our waitress and she was very sweet, attentive and professional. Mama Mia was also a hit with waiter Jose. Again he was professional, kind and very attentive. We ate at the buffet and sports bar the rest of evenings as we didn't want to worry about being somewhere for a reservation at a specific time this trip. The buffet's were pretty good overall. We enjoyed everything for the most part. Anything we didn't like was because it was our choice to try something we weren't familiar with. The beauty however is that you could go back and get something else. I never did understand why people in their reviews complain about the food not being hot. The food is hot when you scoop it onto your plate, but how on earth is it supposed to stay piping hot as you are wandering around piling more food on your plate, then getting to your table to finally sit down to eat? Not sure what miracle they are expecting here. We usually started with cold food on plate first & hot food right before going back to our seats & found it stayed relatively warm enough. Enjoyed the Taco cart and burger cart by the pools for daily lunch. The beach was wonderful, we enjoyed wading around with the pelican's diving for fish super close to us. The drink service was good. If you walk towards the lifeguard tower, then into the water, it's quite sandy there with no need for water shoes. The staff all over the entire resort were warm and friendly at all times even if they were very busy. We will definitely stay here again and would like to try the adults Villa section.

Riu Flamingos: RIU Jalisco

Good location on the beach. Cons: You have to pay at least 15 American $ for an umbrella, to get some shade. Hotel is noisy at night constant slamming of doors. A guy tried to break down our door, insisting that we were in his room. Frightening experience. We barricaded the door with the table, so he couldn’t get in. When we called the front desk, they said there was very little security and the guy was probably drunk. Nothing was done about it. There is a gym, there are three treadmills. T [... read more]wo were broken. The benches to work out on, quite filthy, I don’t think they were ever cleaned. Pros. Restaurant staff are very nice. Food, for an all inclusive was quite good. Lots of fruit, good variety of entrées. The Italian à la carte was just OK. The “steakhouse” was better.