Grand Sirenis Riviera Maya: Amazing resort!

Grand Sirenis is absolutely beautiful! The grounds and wildlife really make the trip that much better. The staff are all so friendly and welcoming, they go out of their way to make your day. There is a very large variety of food at every buffet that everyone will find something they like. The shows are beautiful and the performances are top notch. The pools are kept very clean and the swim up bars are easy to order from. The lines are never too long at any of the bars as the staff are very effic [... read more]ient. Lastly, I'd definitely recommend trying the Spa, we had a couples massage and enjoyed some relaxing time in their saunas and hot tubs.

Ocean Coral Riviera Cancun: Beautiful resort!

This resort is starting to get dated, but still offered all the amenities and good service to make our stay a memorable one. The worst part would have to be the beach as it was overtaken by seaweed. I thought that all resorts in the Mayan Riviera had the same issue but saw photos of family and friends that stayed at different resorts which were able to clean the beach to make it swimmable. Luckily my kids were more focused on the swimming pools…

Akumal Bay Beach and Spa Resort: Somewhat disappointed

Except for the past two years, we travel south yearly to all inclusive resorts and I always do my research before booking a resort. Most of the reviews about ABBWR are correct. The service is top notch, the grounds are beautiful, snorkeling is great right off the beach, there are no reservations required for the à la carte restaurants which are good and you never have to wait long to get a cold drink. Some of the things that were disappointing are the dated rooms which are large and kept clean  [... read more]but with faulty a/c, tv and thin walls; cold food at the buffet - unless you stand in line at the egg, meat or pasta stations, pretty much everything else will be cold. This can easily be fixed by having a better system to keep the food warm. The structures on the beach for shade don’t provide much and the pool beds are old with stained and dirty coverings. All in all finding shade at the beach or pool is difficult. The beach chairs are used, dirty and some are broken. Investing in new beach chairs and mattress covers would solve the problem. The larger pool isn’t that large and was not always kept clean. It is true that the staff are this resort’s greatest asset and probably why people return. Would we return…..probably not. The reasons: screaming and crying kids with parents who don’t seem to care or notice their poor behaviour, one puked in the pool, two had a big fight in the middle of the pool, the family next door to us had 2 kids who were fighting, screaming and throwing tantrums all the time. I think the father had enough one night, he left and arrived at 2:30 am, slamming the door and waking us up. We book a trip each year to get away for some rest and relaxation. This was not the most restful or relaxing vacation we’ve ever had which is why we would not return and have decided to only book adults only resorts from now on.

Ocean Coral Riviera Cancun: average 4 star

grounds good food average beach terrible full of seaweed, not enough lounges had be up 6:00 A.M to get one. poor entertainment. Good covid precautions staff worked veryhard pools good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Bahia Principe Escape Sian Ka'an: Amazing experience

The area was spick and span. It was maintained quite well as the staff were super nice. Masks are still enforced in some spaces. The villas were also really spacious and were cleaned on a regular basis.

Grand Sirenis Riviera Maya: Our week stay in Grand Sirenis resort was very good !

The rooms in this hotel are very spacious and comfortable. We've got everything in our room we had asked for and we especially thank for that Tripcentral travel agent Karol Chareza. We enjoyed the beach very much. It was very clean although resort personnel was constantly fighting seaweed battle. The resort beach area is surrounded by big rocks which allows to swim and snorkel every day despite big ocean waves. The food was amazing and in big variety. Overall our vacation was great.

Catalonia Riviera Maya: Do not go --want some sort of a refund!

While the entertainment and food were good--the beach was an absolute disaster! The picture on this review is NOT what it looks like. Seaweed--all brown the entire beach, no swimming. There were men piling it up on the shore and dump trucks daily taking it away. The noise of dump trucks on the beach all day with smell of rotting seaweed and gas. The piles and piles of seaweed were left on the shore to rot overnight and the entire Yukatan beach side had a rot smell all day! We deserve a r [... read more]efund to travel that far without ever being told this is a huge problem in mexico right now! The Yucatan side of the resort is run down, with chipped paint in the rooms and linens had pulls all over them. The staff were friendly and kind. We also had an incident of a man following our teenage daughters. This was disturbing as it was rumored that he is there often.

Royalton Riviera Cancun Resort and Spa: Great resort

Everything was awesome! Great food, friendly staff, great service. Only issue was the seaweed on the beach. The pools were fantastic though and the bartenders were on point. The restaurants were all top notch.

Grand Sunset Princess: Wouldn’t visit here again

We simply just don’t think the resort reflects what it is rated and what you pay to visit. The grounds are beautiful but everything else could use a significant upgrade. The water park for kids is run down, although our son did enjoy his time there. There are additional costs all over the resort - we had to pay to access water park and to access the buffet (food was left sitting longer as there were less people visiting so instead of paying for better food it was worse than what was offered at [... read more] the main buffet). The rooms are also run down and our bed linens were not changed once during the time spend there. Our bathroom shower leaked all over the bathroom floor. The staff is not friendly at all and they expect you to have money in hand to give you any sort of relatively good service. Long lines for specialty items at buffets (e.g pasta/omelette bar) and not enough variety. A la cartes were difficult to book through app and the food was not good enough to reflect a five star hotel as someone who has travelled to mexico several times. Two of the a la cartes shared the same menu. Also we travelled with our son and while we got to the restaurant first two seperate parties were served drinks before us as we waited for over 25 minutes to be looked after, even after making eye contact with several employees and being ignored and overlooked. The beach is not nice. Riviera Maya is really struggling with seaweed rig hr now so if you travel for the beach do not go here or anywhere on this strip as it is truly suffering unfortunately. Limited night life available. Advertised disco and casino are not in operation. Overall not worth what we paid for this trip ..would have fathered spent a little more to get a lot more from other resorts we’ve previously been to!

Royalton Riviera Cancun Resort and Spa: Incredible resort/ stay

The resort was great from check in to check out. The service was second to none. The restaurants were all great and easy to get reservations. Pools and activities were all lots of fun. Grounds were well maintained with workers constantly working. I would definitely return to this resort. Only downfall was the beach, seaweed made it unusable - but that’s nature and completely out of control of the resort.

Viva Maya by Wyndham: Beautiful Resort... had a number of issues though....

The resort is gorgeous, the setting perfect....right on the beach, lovely pool, restaurants and great for kids. These are the issues I had.... 1. we could only find 1 English channel on TV....Fox news...that's it.... we called reception multiple times and they kept telling us which channels were in English...but they were not....then we were not able to get Netflix.... they ended up giving us a new TV.... but it was never programmed to use netflix...I was with my 80 year old mother and sh [... read more]e really wanted to watch TV, so it was a problem. 2. The food really was not great, did not seem 4 star to me and I'm not a fussy eater. The Italian restaurant in my opinion had the best food. The day I arrived I asked to be booked at each restaurant, turns out I was only booked at 3 out of the 6....then it was too late to get in. 3. They really need an English speaking person at reception at all times....it made communication very difficult. 4. Our toilet was blocked for 3 days and the room smelled really bad. I asked many times.... 5. I was told that there was a doc on site, but I had to pay $120 for them to call a doctor for my mother, had the person at reception understood, they could have explained. 6. There is a list of activities, I downloaded the app...but it does not tell you where to go to par take in the activities. 7. The floors must be cleaned with bleach, I threw my dirty clothes on the floor in the corner of the room and one of my dresses is completely ruined as it is marked with bleach stains The good things... 1. Great entertainment 2. Beautiful location 3. Very close to shops 4. Close walk to 4th Avenue

Barcelo Maya Colonial: Amazing resort

Room was great Food was very good Pool was beautiful Restaurants were fabulous Waitresses were very good at getting our drinks by the pool Beds were very comfortable Beach was good when there was no wind Staff was excellent all around

Dreams Jade Resort and Spa: Excellent Resort

stayed 7 days at Dreams Jade and had a wonderful time. Originally booked a tropical view but were able to upgrade to an oceanfront preferred suite upon check-in (additional cost) which we felt was well worth it as we had a beautiful ocean front room on 3rd level building #9 right on the beach. Able to sit out on balcony and watch the beach and watercraft activity. Preferred room also provided separate living room which gave us more privacy as my husband and i were travelling with our 19 year old [... read more] daughter who liked to sleep in. Preferred status also allowed us to have continental breakfast and lunch wraps etc in exclusive area which we appreciated rather than going to main buffet for breakfast and lunch. Grounds were beautiful and well maintained, pools were pristine, food was very good and service excellent. Unfortunately large amounts of seaweed in water- so really couldn't swim in ocean or walk along beach comfortably. Staff were constantly cleaning seaweed from beach but hard for them to keep up as it kept rolling in. Staff very friendly and couldn't do enough for us. Room very clean and comfortable. Poolside entertainment was great, nightly entertainment was just okay. Room service app didn't work for us and no one answered the room service phone so we weren't able to take advantage of that. Chose not to participate in the Vacation Club presentation as we did not want to be harassed. Weather beautiful, ventured off on free shopping excursion to Playa Del Carmen (great) and took $10 cab ride to Puerto Morelos which we enjoyed. Felt very safe at all times.

Paradisus La Perla Adults Only Riviera Maya: Fabulous resort!!

The service in this hotel was seamless from the moment we arrived till when we left, we were treated like VIP’s. The Covid protocols were fairly strict-all hotel staff wore masks. Masks were required in the buffet restaurants except while eating. All the public areas were meticulously cleaned and sanitized. Our suite was spacious and all mechanics functioned perfectly. Housekeeping was meticulous in cleaning and sanitizing our room. The food choices were excellent-buffet,seafood,steak and up [... read more]scale if you so desired. The food was tasty and well served and the wine choices were broad. The beach and water was overgrown with seaweed due to climate changes but the hotel cleaned it everyday throughout the day making beach walking a good experience. The pools were excellent-spotless and you could always get a spot by the pool.

Dreams Sapphire Resort and Spa: Great resort but could use a little updating.

I visited this resort back in 2011when it was a Now resort. It was in pristine condition and everything was great. Revisiting 11 years later, while the staff is still fantastic, there is some general repair that doesn't seem to have been done and so the pricing is a little high. While still a great resort with lots of dining options, attentive servers and bar staff, perhaps not to the same standard it used to be. Minor things, our safe had to be repaired 5 times, robes and slippers had to be [... read more] asked for, cleaning was done so late in the day we just declined it on our last day. Great things is that you could always get chairs and shade on the beach and we were able to get chairs and shade at the pool and adult pool no problem. We would drop a towel on chairs on to the way to breakfast and then go after, so bums in chairs by 930am. However if you slept in your only option was the beach. I would probably not come during seaweed season again as I love to frolic in the ocean, and while you still could it just wasn't as nice. Also, I saw comments about huge line ups for dining and the longest we waited was for dinner one night for maybe 15 minutes, but we sat and had a drink. Otherwise a great trip, a lovely resort, maybe priced a little too high.

Iberostar Selection Paraiso Lindo: Iberostar Lindo

The hotel grounds was great. Rooms were all close to main pool, wave pool, lazy river and the water park. The rooms were outdated and wished there were more options. Food was great but wished they had more options for kids. The entertainment crew was good for both kids and adults. If you like your rooms to be cold, need to ask hotel to override the AC controls. Set at 22 degrees C. Overall, great resort and lots to do but rooms needs to be updated.

Bahia Principe Explore Coba: Great time at the Coba

We just returned from the Bahia Principe Gran Coba and had a wonderful.time. We had no complaints about this resort. The room was clean, the food was great and the staff were wonderful. The only complaints we could have about the resort are that it is very large with alot of walking, and the beach area was not the greatest, but both of these things we knew about before we went. As far as Covid 19 concerns, they are very diligent on sanitizing the roomss and common areas and also strict on wearin [... read more]g masks in the restaurants, lobby and shopping areas. Which made us feel very comfortable and safe. The only legitimate complaint that we have about the entire trip is the length of travel time. Having to fly with a connecting flight through Toronto from Halifax and the 2+ hour bus ride fom the airport to the resort, made for a 14 hour day. We really only had 6 days at the resort because we didn't get there until after 6pm and had to leave again on the last day before 10am. Overall, this was a great trip. Our agent Robyn was great and Tripcentral made everything easy for booking and any request we had. I would definitely book again with them

Bahia Principe Explore Coba: Huge resort

The resort overall was nice. It’s very big, but easy to figure out once you are there. The rooms are clean, a bit dated as are most of the other buildings. I was disappointed that for a 7 day stay you can only book 3 a la cartes and there is no room service. The bus ride to the resort is very long as it stops at many other resorts and this one is the furthest- would recommend a private transfer. Also, there were no servers around the pools or beach area for drinks- had to get them yourself. Th [... read more]e beach area is very small with no food options, the area has a lot of rocks and coral- definitely need water shoes. The nighttime entertainment was really good with lots of variety. The staff are very nice, and helpful when they can be. There are shops located just a trolley ride away which was nice. There is also a doctor on-site which was great since I needed to visit after an unexpected incident happened. Overall the resort is nice, clean, good food, god drinks and very nice staff.

Blue Bay Grand Esmeralda: Very average resort

3 stars resort in reality. Beach is marina for small boats, surrounded by 6-7 breakwaters with few piers, water is shallow, full of algae and brown - that's why everybody is in the pool. Pool is too full and shallow as well. You need to go out before 6 am to get spot in the shade. They do not clean floors in the buildings for days and it is very gross to walk by human poop 5 meters from elevator which doesn't work anyways, same cigarette butts by the pool day after day. Just don't have time to c [... read more]ontinue, there are better places for amount you pay.

Excellence Riviera Cancun: Beautiful Resort

This was my first trip to Mexico. I was amazed at the beautiful resort. Everything was spotless and the grounds were absolutely lovely. The service was excellent. The staff all wore masks and I never once saw anyone adjusting or lifting their masks. I felt confident that the staff at the resort were going above and beyond to ensure the safety of the guests as well as themselves. I highly recommend this resort and I hope to return there in the future.