Iberostar Origin Playa Alameda: We liked the resort a lot!

We go to Cuba for winter holidays for the past 20 years,and could say that Playa Alameda gave us probably the best experience.We loved the size of the resort, and the acomodations and all facilities are kept nice and clean.Minibar in the room and coffee maker,definitely a plus. Service and Entertainment team- great people, kept us busy!

Iberostar Origin Playa Pilar: Excellent Resort.

Considering this is a relatively new resort the operation of the resort functions above average. The various staffs especially the animation team perform to a high standard and are to be congratulated. In fact the staff in all areas work hard to make the tourist happy more so then most resorts. The ground are a work in progress and will be beautiful when more mature. The food is good but even the new resorts can not keep the food more then warm in their trays in the buffet. The a-la-carts are wo [... read more]rth attending and the small beach unique at low tide. The walk to the main beach at Playa Pilar is well worth the effort. Our room 1525 was spacious especially the bathroom and the towel art appreciated. This resort has been carefully laid out and the pool area impressive. We enjoyed our stay and recommend this resort.

Iberostar Origin Daiquiri: Good but not great

Hotel was okay. Not much variety in the food area. Rooms were acceptable but not spectacular. The view was great, the pools were clean and the access to the sea was easy. The best part of our trip was the staff!

Iberostar Selection Rose Hall Suites: Fabulous Resort for a Vacation

We loved this resort and look forward to being able to return some day. It's grounds, food, and staff are nothing but spectacular. The pool and beach staff were exceptional. They were very friendly and took time to get to know each and every one of us in our group. The rooms were spacious, clean and nightly turn down was icing on the cake after a great day on the beach.

Iberostar Waves Rose Hall Beach: Excellent resort

Despite the recent problems in Jamaica with gang violence, we felt totally safe at this complex. The staff are the best we have encountered ANYWHERE, and are to be commended on their friendly, efficient and cheerful service. The grounds and rooms are very well maintained, the variety food at the buffet should please the pickiest eater, A bonus was the availability of beach chairs in the shade!

Iberostar Origin Playa Pilar: Ugh

I was looking forward to returning to Cuba. The people here have been our favorite compared to other Island resorts etc. Not this time. Alot of the staff seemed not interested in providing good service. Either by attitude or insufficient training, I'm not sure. It is a newer resort, perhaps Iberostar had problems getting experienced help. The food was typical Cuba. Mostly had to stick to pasta , rice and bread. Always self served, the cooks managing the hot plates were painfully slow everyday  [... read more]with every meal. The rooms were ok although my safe was not working 1st night and the tv remote for 3 nights. Ants were a issue, I killed about 8 a day, but they don't generally bother me, nor did they bite. There is no real water, beach area. The Sand is dirty and never raked the week we were there at e end of January. Over all, it was the least favorite resort we have been to, unfortunately. Poor service and food over all (completely forget the snack bar at any hour, worst service I have ever put up with anywhere) Too bad, we were looking forward to this vacation. We are already looking to return to Cancun or Jamaica next January.

Iberostar Selection Paraiso Lindo: Amazing Resort!

This resort was absolutely amazing. I have traveled to mexico more than 10 times, and this was absolutely one of the best resorts I've been to. The property is perfectly kept, the staff is amazing, food is out of this world, the main pool is incredible, and the beach has an awesome setup! I went with a group of 26 and we all agree on our experience. The resort is huge, but not big enough that we couldn't find each other everyday. We never had a problem saving seats at pool, or eating together at [... read more] large tables. The buffet is honestly one of the best buffet setups I've experienced. They change the menu everyday, keeping the staple items & it was awesome. I usually get sick as I have a sensitive stomach, but I didn't have an upset stomach at all this year (which says a lot). The main pool is where we spent most of the time and its awesome. The bartenders were beyond friendly & make great drinks! There are also bars everywhere so no shortage of drinks! The entertainment staff was incredible, very friendly & put on great shows every night. They could have done more activities during the day at the pool, but we kept ourselves entertained so not a big deal. The only real complaint I have would be the checking in process. Its quite slow & we had some members from our group have issues (some had to wait 2-3 hours for rooms to become available,) but everything was eventually resolved & they were very apologetic for any problems had throughout the week. This is a great resort for all ages, especially families with young children due to the water park, and lots of other areas designated for children! Awesome place & can't wait to go back!

Iberostar Selection Rose Hall Suites: Fantastic holiday! Great resort!

We travelled with a large group of family and friends and everyone had a fantastic trip! Rooms were spacious and really clean (which we appreciated). The buffet food was great- my favourite was the salmon! We ate at a number of the a la cartels and were happy with all of them. We have to give a big shout out to the activity staff who made sure we always had something to do - adults and teens all had a huge amount of fun. Special kudos to Susie an Carlos - you both made sure we all had a  [... read more]good time. Also thank you to Kiki and Omgee and Peaches 😊 All of the staff - waiters, waitresses, front desk staff, cooks, etc. were super friendly and very helpful. Loved this resort and we would recommend it highly to anyone.

Iberostar Selection Rose Hall Suites: Phenomenal Resort

This was by far the best resort ever!!! The staff knew all of our names in 1 day and never messed up there were 29 of us, loved all staff, friendly,helpful, rooms were spectacular,grounds amazing food top notch, this is a fantastic resort. Would go there again and again, you will not be disappointed in fact you will want to rebook..I give this a 5 ***** +++++

JOIA Rose Hall by Iberostar: Third time’s a charm

Third time to this resort. Food was excellent, rooms real nice, and the animation team fantastic. I think the bathrooms are in need of being updated, but not too bad.....another year or so. The staff work really hard and seem to enjoy what they are doing. We saw quite a few staff from our previous visits and they have not sciped a beat. The beach is nice, but not very long if you are a beach walker. Played golf at both WhiteWhitch and Cinamon Hill. Bermuda grass killed me, but winter gol [... read more]f is better than no golf. The resort is about 20 minutes from the airport which is handy and the golf courses are both in between the hotel and the airport....so very convenient. Go and enjoy yourself.....like we did.

Hotel Mojito: Words can't describe it

We have visited this hotel many times and have always enjoyed our stay. We thought that with Irma's devastation the hotel may not be able to recover. Viva la Cuba they proved us wrong on so many levels the love warmth and hospitality remain the same or better than always but the staff are this hotels greatest gems. Each person on the staff do their best to ensure that everyone feels at home comfortable and included. We have traveled to many places but i will think of Iberostar Mojito as a secon [... read more]d home always.

Iberostar Selection Playa Mita: Excellent resort

Everything was spotless, workers were always helpful from staff in buffet, bars, to the beach staff and sundeck staff. Entertainment was really enjoyable. Spa was easily accessible. Zumba and yoga classes good, just wish I'd gotten out biking.

Iberostar Selection Ensenachos: Nice, quiet resort

Rooms were nice and large. Large balcony as well. Food was ok, just got tired of eating the same dishes every night. Mixing it up would be good. Enjoyed the two ala cartes we had. Very good 80's rock & roll band one evening. More of a quiet resort geared towards families. Take bug spray. We had a lot of bites. Beach was nice. You can tell they are rebuilding. Was not as lush as it usually would be.

Iberostar Selection Ensenachos: Wow

People are amazing without any questions they are always there to help you. The service everywhere is perfect except the room service they will take away pillows and not been personal I could understand not having a good week but like I said overall it was amazing

Iberostar Selection Ensenachos: Little disappointed

I really only have couple of things to complain about! The pool was very cold and lots of dirt! Mini fridge wasn’t restocked only twice! And the kids activities where only 1/2 hr in the evening nothing through the day!

Iberostar Selection Ensenachos: amazing resort

Grounds were pretty good they are getting cleaned up still in some areas from the hurricane. The food was ok, best at the restaurants that we booked. Beach was the nicest I have ever seen. the People were always friendly

Iberostar Selection Playa Mita: Another Great Iberostar!

Just returned from a week in Playa Mita. The Iberostar is simply wonderful. Beautiful grounds, nice beach, great service, excellent food, fun entertainment, modern and comfortable rooms. Very nice resort for chilling out and relaxing.

Iberostar Origin Playa Pilar: Not a 5 star

After having to change rooms due to a bad knee had a nice room looking a little tired...some of the staff were wonderful but others just worked if you tipped...the food was the worst...cheap alcohol & each bar had different drinks definately not consistent....this resort should not be rated as a5 star....I think the pics were deceiving....to end this vacation never going back to Cuba

JOIA Rose Hall by Iberostar: Went To Heaven For A Week

Iberostar Grand Rose Hall was the best all inclusive resort we ever have stayed at.All the food was scrumptious,staff at resort was so friendly,our butler oniel was exceptional and the gym at the resort and classes completly exceeded our expectations.We can't wait to go back soon. Brad & Rita

Iberostar Waves Rose Hall Beach: Anniversary Vacation

The rooms were clean, nothing fantastic about the room. The housekeeping staff was fantastic. Fridge was kept filled everyday. The room was very musty and damp. The sheets felt damp when you got into bed. We were supposedly upgraded from our ocean view, didn't seem like an upgrade at all, that was a big disappointment as we were there to celebrate our 50th wedding anniversary. We should have complained but didn't. The pool and beach areas were good, lots of loungers. The water at the bea [... read more]ch was very murky, there was only one day that we even attempted to go in. Thank goodness for a lovely pool. Bar staff was good, all kinds of great drinks. One evening in the Lobby bar there was some music with a singer. The rest of the time there was nothing, would have been nice to at least have some background music, after all we were in Jamaica for the experience. The entertainers work their buns off and do a fantastic job! The Japanese restaurant was great, I found the steak house a disappointment. We didn't try the Cajun. The buffet was excellent, always a great assortment of foods to suit eveyone's taste. We went with 2 other couples we had a great time!