Riu Santa Fe: Love Cabo!!

The resort is great... simple , clean, friendly...staff is awesome! Taco cart in the courtyard is amazing (better 2 years ago when they were serving soup with it) rooms are tidy and clean! Big kudos to the people of Mexico who cleaned it up and are still cleaning after the huge flood that probably took(according to locals) hundreds of lives! Viva Mexico!

Riu Palace Paradise Island: Best resort I've ever stayed at

The customer service was incredible, staff was very friendly and constantly making sure that the guests were taken care of. Fresh food for all meals. Rooms were very clean and restocked every day. Also a beautiful resort!

Riu Emerald Bay: Would definitely return to this resort!

Everything was wonderful except the beds were too hard. We asked the front desk and the maids put a topper on our beds to make them a bit softer. Huge beach, awesome staff, fabulous drinks and food...what more can you ask?

Riu Emerald Bay: great

this is our 12th visit to emerald bay and every time there are little faults.this time the ceaser mix was putered had a chat with some one problem fixed people moan about the elevators is they are that big of a hurry there are 22 floors of stairs waiting for you clean good food pleasant staff who wont forget you every thing is great ex. the airline sun wing it sucks

Riu Merengue: Wonderful Resort

Fantastic landscape and the most beautiful beach with lots of lounges and great scenery. The food was always good no matter what your preference. Rooms very clean and good maid service. Front desk staff were wonderful and the Sunwing rep was very helpful and always available on site every day. Good pool and plenty of shade when needed. Entertainment was good with plenty of auditorium room. One of the best if not THE best we ever have stayed.

Riu Palace Antillas: Rius Palace Antillos

We had a great vacation the accommodations were great. The entertainment team was fantastic and very friendly with everyone, they organized many different activities. The restaurants had great food and the food display was very elegant. I think that they could or should have some limitation on reserving chairs on the beach and at the pool so everyone can have access. There was times when towels were put on chairs in early morning and nobody shoed up till the end of the day which made it hard to  [... read more]find areas in the shade. They should put some time limit on unattended chairs to allow the use by other guests. The staff was very friendly and courteous and helped the guests as much as possible. The rooms were always very clean and well equipped with whatever was needed. I would like to thank everyone that made this a wonderful trip.

Riu Republica: Beautiful Hotel but not 5 Star status

- The room we had was not in the first complex so we did have to do quite a bit of walking, which was unfortunate. We were grateful that they had elevators - Our room was quite large and cleaned regularly. - The hotel is certainly gorgeous in regards to decor - The food was standard of an all inclusive. One unfortunate thing was everywhere we went the dishes were dirty. I had to continually look through the stacks to find clean ones, some of the cups were chipped, tables were not wiped  [... read more]off, etc. - The resort is obviously understaffed in regards to the dining aspects - This resort seemed to be more geared to "very young adults" as their drunkenness was out of control. One young adult threw up in one of the pools while others could barely stand. - The beach is not a private beach. It was extremely small and dirty. Since it is the Atlantic there were high waves (the red flag was up for quite a few days), you could not swim in it, nor snorkel in it so we stayed by one of the quieter pools for our trip. Many people we spoke to suffered from injuries from the waves, many had back braces, arms in slings, knee braces, etc. The undertow was very strong and dangerous. - Smoking was certainly an issue especially in the lounge and show areas. We could not sit out on our balcony either because we had smokers on each side of us - The shows were very good - the best that I have seen at an all inclusive - The staff were very friendly and helpful While we did have a lovely time, we won't consider visiting this resort again in the future. We would prefer a smaller more intimate resort with good walk ability, a better beach and one that is for couples to ensure that we are not surrounded by a younger partying crowd. While the decor is certainly 5 star, we felt that the overall resort was a 4 - 4.5 star.

Riu Palace Paradise Island: Good resort but know that you will spend a lot of time in the lobby!

We arrived around 10am and were told we couldn’t check in until 3pm. Unfortunately the weather wasn’t good and everyone had to sit in the lobby for hours. Food was amazing, didn’t go to any a la carts but we have been to the same restaurants in Aruba and they were fantastic. Hotel and rooms were spectacular. Very beautifully done. Staff was fantastic, very nice and very helpful. Was surprised that there were no souvenir shops at the resort and only 1 bar inside to get drinks (with the exce [... read more]ption of the coffee bar). On our last day we had to check out at noon and were told that we could not get a late checkout (we had a note on our door). Check out was noon and bus didn’t pick us up until 7:30pm so again we had to sit around. People were sleeping in the lobby because we had no where to go. Also, people had arrived that day and weren’t allowed to check in so there were tons of people awkwardly hanging around. Something needs to be done about the scheduling issue. While we checked out we noticed that there was a paper with peoples names that were allowed a late checkout but staff said that no one was allowed to check out late. Found out later that people were allowed to so we weren’t too impressed. Went to see the sea lions and it was amazing!! We snuck over to atlantis because it was right beside our resort. All in all it was ok. Had the weather been better we probably would have had a better time, although during the 84 hours we stayed, 13 of the hours we had no where to go. Also, had an oceanfront room and it was so worth the extra money!

Riu Vallarta: Our Favourite

We have stayed at many resorts in Mexico ----over 20---- We like the Riu Vallarta a lot because of many things---probably the number one event that separates it from the other resorts is the Central Village concept that develops in the evening. The area consists of a large fountain---a fabulous square raised outdoor bar--the open air Entertainment area---access to a la carte restaurants and Huge Buffet all viewable from the 300 seat lobby bar. What really makes it Hum at night is the live [... read more] band playing Dancible music----Of course the staff are top of the pack---and rooma exceptional---my favourite is the unbelievable massive walkable--swimmable---endless Beach Really there isnt too much negative you can say about our favourite

Riu Vallarta: Beautiful hotel!

Everything was perfect! Food was very good Décoration in restaurants was amazing! Our room was very clean Thanks very much for amazing “ sculptures “ made by cleanings person! Whether wasn’t so good in January I understand that hotel is not responsible for it. The next time I take another month

Riu Guanacaste: Third visit - will return again

Love this hotel - the food is great, rooms are comfortable, the staff is great. One of our favorite places to stay. Also we prefer the Spanish style of this resort - not a big fan of the new modern Rius.

Riu Palace Costa Rica: Amazing service beautiful resort

We went to this riu palace last week for a 7 day trip, we were not sure what to expect never having stayed at a riu resort before . Our overall experience turned out to be a great one. The servers and hotel staff were so friendly ,helpful, and on top of everything. Every day starting at 10am waiting staff is taking drink orders all over the pool area , (the pool bar area could use some music) the pool bar staff is bar none the best I’ve seen hats off to our #1 bartender Cesar for keeping up wi [... read more]th the crowds and our rowdy group. He kept the party in the pool bar "hydrated" . The food in the resort was good no complaints , the hotel has automatic espresso machines that make espresso drinks located in several areas of the hotel , available 24/7 in the lounge 24. The lounge 24 was a 24 hour snack bar that’s very well stocked with soft drinks ,mini bar , snacks hot and cold, it’s where you can get your first and your last drink ,snack or beer. The grounds and the building were always in tip top shape and clean. Our 1 and only complaint seemed to be a common complaint from everyone at the pool areas, there is no washroom at the pool area you have to walk to the papagayo which is the lunch buffet restaurant.

Riu Ocho Rios: Very smelly rooms

Not a good resort at all. Our room had a very strong smell of mothball and towels very not clean at all. I had a very bad experience with a pillow cases and they were not clean at. On my last day I got food poisened by the resorts food. Do not stay at Riu at all.

Riu Palace Pacifico: Amazing Resort!

First time travelling and it was amazing. The place was spotless. The food was fantastic. With several different types to choose from for even the pickiest of eaters The staff was friendly and very helpful. The pool was clean and not crowded even with so many people there. The beach was wonderful. Staff worked hard to keep it well maintained. Always someone available to assit if need be. They had a great crew to entertain the guests both at the pool and in the hotel.

Riu Ocho Rios: Amazing family trip

Hotel was nice and clean, beach was a mess for a couple of days due to rain and bad weather but was cleaned up nicely. All staff at the resort were very nice. Food was good and Dunn’s river falls was a great experience. Would definitely go back.

Riu Guanacaste: Good vacation with some disappointments

Our flight was delayed due to weather, however the hotel did keep a restaurant open to feed us which was nice. The first full day I reported that the safe was locked, the shower was broken and the hair dryer was barely hanging onto the wall. They did come and fix these items. All the furniture is covered with a glass sheet. I did not report a chip in the glass and a hairline crack in the other glass. Hard to believe, but I saw it with my own eyes...my husband opened the tablet and the glass [... read more] with the crack split in two. I reported it and they said that was impossible, and wanted to charge me $40.00, I said no we did not do anything wrong, well I had not reported the chip or crack so I must have done it....I only reported what was needed to be repaired for our stay, then she asked me if I took a picture of the crack. I said no, I did not know a room inspection was required, so they said they would reduce the fine to $20.00, I said I would not pay it because we did nothing wrong, it I would have broken it I would have paid for. They then proceeded to tell me that they would call the police if it was not paid on departure. So I inquired if the police would speak English, she said no they would translate for me. I emailed our travel agent, she suggested I speak with the Sunwing agent (Hugo) and he ended up taking care of it. We would recommend "Allan" on the beach who booked our 4 wheeler and boat excursion. Most of the wait staff were very good.

Riu Palace Costa Rica: Definitely going back - but for two weeks!!!

We were thoroughly impressed by the well-kept grounds, spacious and clean rooms, excellent service, large variety of food and restaurants. While lounging by the pool, we had impeccable service from the staff. Always friendly, humble and accommodating. The entire staff went above and beyond for us. This is one of the best experiences that we have had at a resort (and we have been to many). Definitely going back - but for two weeks next time. There is so much to see in this beautiful eco/env [... read more]ironmental country. Can honestly say that we have no negative feedback with The Riu Palace Costa Rica. The Costa Ricans really know how to enjoy life. Pura Vida. Recommend to anyone looking for a beautiful time away.

Riu Guanacaste: Beautiful

We loved the resort. Our room looked over the front of the resort and the ocean so perfect view. Food was good and lots of it but after about 4 days, we were a bit sick of the buffet food. Ate at the Steak restaurant a couple of times and went into Coco Beach for dinner for a change. Bathrooms had a slight smell that never went away but otherwise, the resort was beautifully kept and always clean. The beach was wonderful and not busy. Morning walks everyday with only the residents of the R [... read more]iu hotels which was nice. The massage on the beach was great and inexpensive. Lots of activities to do. Great vacation.

Riu Flamingos: Simply Awesome

The star rating for this hotel is perfect or perhaps a bit below. The grounds and rooms are very nice and clean. Food is plenty and in good selection. Buffet service during the meals is ok but varies, for those who wish to have a server on stand by I advise to book a hotel for 1K more. The beach is awesome with soft sand, warm water and waves for everyone to have fun. Note to future guests when going back to your room after 10:00PM please be considered of other guests and keep your voices  [... read more]down. No 3ft thick walls can keep them away at times. If your pick up time is after check out it is possible to leave luggage in a room with no security that anyone have access to. Found that odd, thankfully nothing happened. Overall awesome stay and recommend.

Riu Vallarta: Wonderful resort!

The hotel and its surroundings were above expectation. The room was specious, very clean, the food was amazing, so many choices, so many delicatessens, the service was very friendly everywhere. We enjoyed long walks on the beach, if not big waves in the ocean, I loved to swim. Every day was sunny and warm - what else to wish?