Melia Jardines del Rey: Above & Beyond!

Awesome resort! Very big resort but beautiful and modern! Beach amazing as always and staff were pleasant! Can’t expect too my from the food but there’s always a drink for everyone!! Definitely would go back!

Sol Rio de Luna y Mares: great staff

tripcentral doing a great job nice to have coupons for hotel and parking we have been to this hotel five times it has really deteriorated since our first time it seems like the management doesn't care about the people working there there is less of everything for them to work with there is not even enough silverware to go around. at one point of our stay after a big influence of guest we had to wait in line for the buffet(not enough servers and dishes) people and us were being told Cubans are  [... read more]allowed to stay at the hotel since last year and we should take a back seat since it is there country, this was said from a assistant manager. for us we love Cuba we love the people but going back to this hotel probably NOT. it is really too bad we have a lot of special friends there cooks servers just people in the resort.going back to cuba for sure juergen

Melia Marina Varadero: Superb Resort!

Great for first timers! Brought my parents and parents-in-laws for the very first time in Cuba. We all had an amazing experience, from food, rooms, and beach. Although, the resort has still a lot of potential to be improved, our stay was still super fun & memorable indeed. Kudos to Monika of Trip Central for a job well done in booking all our reservations and for a very good attitude towards new travellers like me & my fam :)

Melia Jardines del Rey: Not as expected

The hotel itself was nice. Rooms were clean. Booked this hotel because of the good reviews on food. Disappointed as all meals food was cold and not much variety. Very little English spoken by staff. Little lighting along paths to rooms. Beach was kept clean. Pools no deeper than a metre. If you like to eat, don't recommend it.

Sol Rio de Luna y Mares: big resort

I like the hot sun and the wind at this resort I need to exercise a lot because of my heart condition and wish this resort is equipped with bicycle so I can move around or explore the surroundings of this resort.

Sol Cayo Coco: Amazing Resort

This was our 3rd time there this year, Feb, Apr and June. It is a amazing place. The staff treated us like we were so special. When we walked up to the reception desk they said WELCOME HOME which made us feel so good. The staff there are very special from the lobby bar to the actvity guys and girls to the pool bar staff the staff in the buffet from breakfast, lunch and dinner amazing people. By the time we left 3/4 of the staff were calling us mama and papa. As for the food was very good, the ro [... read more]oms were clean not to mention the beautiful sea. My husband and I call this our second home. I would recommend this resort. Cannot wait to go back next year. If you want a great vacation go to Sol Cayo Coco.

Melia Cayo Coco: Amazing Resort

Everything was excellent, the room was perfect, the grounds were well looked after, the employee's were very friendly and helpful, the food was excellent, the pool was well looked after, the ocean was awesome, and the weather was great. The only thing I wished they had was a bank at the resort. We needed some cash and had to take the bus to a market, but the bank machine wasn't working. Had to go back a second day to try again, and then it was working.

Paradisus Princesa Del Mar: Great Resort!

The resort and all facilities included were incredible. Beautiful pools and beautiful beaches. Many of the staff were very friendly as well. Buffet food not great, but the a la carte food was amazing.

Melia Varadero: Good resort

Overall our experience was great, no issues at all. The food was average and service was good. But we had an amazing time. The country is beautiful, the beach although it has a lot of rocks on the main side was gorgeous.

Melia Cayo Coco: Relaxing vacation in Cayo Coco

The grounds are recovering very nicely from Hurricane Irma - the gardeners are working around the clock. They lost many palm trees but there is still lots of shade. We are fist time visitors to this resort. I was happy it was an adult only. The beach is wide and beautiful and there is always a breeze to shield us from the sun and humidity. No mosquitoes when we went and I do get stung by them. Some sand fly bites but not terrible. We visited the week of June 9, 2018. Our room was on block 73 on  [... read more]the upper floor-it is a large room with great AC and amenities. They do have satellite TV in many languages. There is hot water all you want and the pressure is excellent. Must say that the mattress is very hard; it looks like they haven't changed mattresses since the property has been built...we complained and they eased it up a bit by putting a blanket under the sheet. We had a problem with the fridge and they came and changed it very quickly. The food was better than I had in Cuba so far but it can be repetitive and some items are not there every day. They have an Argentinian chef and a Mexican pastry chef. You won't go hungry here. The service at the dining room can be hit or miss. Some of the waiters and really great and some of them are just busy clearing the tables. I experienced better service in Mexico. The beach has lots of palapas and loungers. I heard that they used to have waiters at the beach for your drinks but they no longer have them due to cut backs....I do not understand such hotels; they want tourists to come and yet instead of making improvements they take away services. The nightly entertainment is superb. They bring the artists from outside the hotel. The pool area seem very clean. We have not tried any of the a la carte restaurants. There is a double decker bus that stops on all the hotels - it costs 5 pesos per person and you can hop on and off as much as you want. There are no towns in the island, but there is a shopping centre and if you take the bus all the way, you reach Cayo Guillermo, which is beautiful in itself and you can get off at Playa Pilar - this is a really beautiful beach with crystal clear shallow water, loungers, palapas and a restaurant. I highly recommend going there. You can visit the rest of the Melia chain hotels in both Cayo Coco and Guillermo but you are only allowed to visit one a day. Make sure you ask the hotel reception to give you a voucher so when you arrive at the hotel you want to visit, you get a bracelet so you can use their facilities. We visited Melia Jardines del Rey. Do yourselves a favour and skip this huge hotel -not worth it. When you walk from the Melia Cayo Coco to the Sol Cayo Coco, which is next one on the left side, walk all the way behind that abandoned building, which used to be a discoteque and you will see a different beach. Crystal clear waters as well and a public one with free loungers and a kiosk for drinks. Melia Cayo Coco is a place to relax - there is no loud music during the day. On the other side of the hotel there is the Pullman hotel. If you want to visit, make sure you walk from the front of the hotel as the guards at the back won't let you go in. Regarding wi-fi - it is only accessible thru a 1 hr card you can purchase at the front desk. There is also no free wi-fi at their airport. We had a beautiful relaxing vacation but I don't think we will be back because we never visit a hotel twice.

Melia Las Antillas: Not bad but staff makes it fun

Rooms weren’t bad...food wasn’t the best but the beach is beautiful! All the staff work so hard and really make the experience! Book a la carte reservations...much better than buffet. This resort is more for couples and older people, while we went on a girls trip we found ourselves relaxing more than part Omg. The beach is never crowded and there’s always a chair!

Melia Las Antillas: Not for honeymooners!

Grounds: The resort looks like a typical Cuban resort. The pools are clean but doesn't have a pool bar. There's also 4 bed type things alongside the pool area to lay and relax in addition to pool chairs. There's a lot of water related activities in the beach and pool so there's tons to do. The gardens are well kept as well but the best part of the resort is the beach. The water is clean and clear. The water isn't too deep so you can swim around and be safe. Public Areas: Not at all impressed [... read more] by the lobby or the internal public areas. There's black mold, lots of roof leaks during the rain. The elevators are out of order. There's no AC as they keep windows and doors open. Room: Standard. We got the honeymoon package so we were excepting something beautiful but it was like every room in the resort except a king bed and a side window (it was the room in the end) giving an ocean view (from a very far distance). The bathtub had black stains that won't come out. The water pressure (understandably) was very low. Dining: Worst food I ever had but I am told you don't go to Cuba for the food. Even the la carte restaurants had blah food. The meat is not real meat. There's bugs in the food or the dishes. The food is not labeled for the buffet so you actually have no idea what you are eating. The bars water down the drinks, was honestly drunk maybe twice and only because the VIP lounge let us make our own drinks. And to any green tea addicts - there green tea was peppermint tea. Overall, zero romantic vibes!

Melia Marina Varadero: Bad Resort

I sick now...the food is very bad..The same food every day...Hotel need clean up..rooms very bad....I travel before Mexico and Dominica Republic ..this is real vacation...I afraid when lunch time...Cuba for me done!Melia Marina Varadero if trip central give me 7 days free this hotel I say noooooooooooooo!

Melia Jardines del Rey: Friendly people, 5th time to Cuba, 2nd to Melia

We returned three days ago (Jun 8). People were friendly. There was never a line up for a coffee or drink but there was for BBQ during lunch or dinner time. With this resort, I liked the option to take the Melia voucher and go check out other Melia hotels in Cayo Coco and Guilermo. So I recommend you do the same. We are in our midd 40’s so we didn’t like much the idea of having music in the lobby and on the beach, all the time. I think next time we’ll be going to Melia Cayo Coco for adult [... read more]s only. Food there was better, less people and very nice and quiet. You can truly read that book on the beach and fall asleep. What I found really surprising that most tourists are Canadians from Toronto and Montreal leaving so much garbage behind them on the beach (plastic cups, straws, plates). I even found crashed can of coke in the ocean. So sad. Please pick up your garbage behind you. The accommodations were fine. We had a nice ocean view. Since this is our 5th time to Cuba, we knew about food but I was expecting more from Melia. They have good burgers by the pool, omlets, and cheese. What I liked but they didn’t have it on a regular bases is lamb, calamari, beef stew, mahi-mahi fish, and bananas. We always had clean towels, beach towels, enough chairs to lay down on the beach or find the shade.

Melia Marina Varadero: Beautiful location and resort

Buffet is great for the morning. Evening buffet offers usually the same food however, the hotel has very nice restaurants, gorgeous location and beach. Service is excellent as they aim to please. Great entertainment every night.

Melia Cayo Coco: Great Resort

Resort was close to the airport. Food was normal for Cuba. The resort was a quiet resort which was nice. Staff were very friendly. The age of people going to the hotel was mostly older (50+), but there were young people as well.

Melia Las Antillas: Not so great second time around!

This is our second time at this resort. We arrived in the rain and it had been raining for a few days. The lobby had buckets and towels sopping up the water coming in the ceilings and windows. The ceilings were black with mold. The dining room also had buckets and molding ceilings. Our room was dry though. The grounds of the resort were well manicured and neat. Three of the four of our group came home with digestive issues. One even got the Ducoral vaccine and still had stomach problems. I am ho [... read more]me three days now and still have a sore gut and don't venture far from the bathroom. Going to the doctor tomorrow.

Melia Cayo Coco: Glad to have returned.

Arrived to a day of rain. We had about 41/2 days of sun. A lot of work had been done since Hurricane Irma but it will take some more time till it reaches the quality that it was before. The staff had been amazing and it was great to see them again with their smiling faces. You can tell that they love their jobs. Our room was a classic room and taken very good care of by the ladies that clean them. The food was good but there were some things that are still lacking but as they said it will be soo [... read more]n on track again. A lot of mosquitos so you do need to bring a lot of spray. Do not regret this visit at all.

Melia Las Dunas: Where to begin??!!

We arrived at our hotel at 2 am. Getting to our room we were greeted with a towel on the floor wer from the ceiling and air conditioning leaking. This was how they dealt with the problem all week. It rained pretty much the whole time and umbrellas were limited and if you had one it was broken. Trolley cars were not running in the rain and thunder so you had no choice but walk in the downpour to your room. Apparently they had no fries milkshakes or sparkling water?? At the 24 snack bar. The [... read more] resort and service is run down, water leaking everywhere. Just awful! Just happy the sun finally appeared and made the resort somewhat decent for a day or two.

Melia Cayo Coco: Same excellent quality as always

Back several times already and will not consider another resort. The personnel is amazing: Abel and Hector and the ladies at breakfast in the dining room, Jose and Robert and Jeanette at the YHI spa and gym (including the life guards - good company at the gym - thanks guys!) and Yoga , the ladies Vivian and Yeoyilani (did I spell that right?) for lunch at the beach restaurant, staff at the reception, the maids, the entertainment crew - absolutely everyone made my stay again great - will be back  [... read more]next June!!!