Bahia Principe Explore Esmeralda: Bahia Esmiralda

Activities were great. But wasn’t good at all Room was clean but one time we had a none cleaned towel But it would be better for a 5 stars ranked hotel to have better cleaned rooms and better food We found cockroach in the restaurant and told the manager

Bahia Principe Escape Aquamarine: Top drawer!

If not for the oppressive heat and humidity, this vacation spot would rank as the best of our 5 visits to Punta Cana- all different resorts, mind you. One minor hurdle was the watery welcome mat from the A/C leak, which was repaired within the hour. Really, you don't have to travel to encounter this, so no need to complain. From there, it was smooth sailing. The room was huge and well equipped, and the fridge restocked daily. The king bed and pillows were very comfortable. The sea was calm- even [... read more] fish swimming around my feet- and the beach was absolutely beautiful the 1st 4 days, then low tide started coming in, so brought seaweed with it. No biggie... that's nature. But the heat... the humidity... If we'd travelled in November, this would've been heaven! Not pool people, so really can't say anything about it. Daily buffet at Acuario was awesome- delicious food, with great variety. Dinner reservations at Tequila, Portofino & MEAT were well worth the trip! Limbo & Rodizio were just a notch below... again, just the heat & humidity dampening the mood. Entertainment options were fun & within reach, as the lobby & pool were just across from our room in Bldg. # 80. Grounds were well looked after. Considering the stresses from the pandemic, & hurricane worries, the hotel & cleaning staff did a commendable job. Special thanks to Yanibel- I so hope I have it right- a concierge who helped me get my eTicket for our departure. I couldn't navigate the all-Spanish instructions. Will definitely think about coming back- between November & March months! Thanks all, for your efforts in trying to make our stay memorable. Cudos! And...salud!

Bahia Principe Escape Ambar: Vacationed Oct 1 -8 2022

The hotel is amazing, rooms were spacious and clean the beach was absolutely beautiful. The food.....well breakfast and lunch were great, the dinners were not good. For this reason I would not return. They were mostly edible, but not enjoyable. New cooks not really knowing how to cook, portion size - one meal had less than a teaspoon of chicken. Most dinners so over cooked you could barely cut salmon with a knife, you can only imagine how the steak was. Japaneze meal, the rice was like ea [... read more]ting small stones - so over done it was not edible. Been to the Dominican so many times and never ever had meals like this.

Occidental Punta Cana: Beaucoup d’inconvénients !

Nous avons séjourné 7 jours à cet hôtel. Il y a eu beaucoup de problèmes signalés par les membres du groupe (50 personnes) avec qui nous étions. Bris d’air climatisé, manque d’eau dans plusieurs chambres et ce, pendant plusieurs jours. Toujours la même nourriture servie au buffet et la fin de semaine remplie de dominicains qui envahissent les lieux en se croyant tout permis. la nourriture aux restaurants est bonne sans plus, le vin blanc exécrable. Le personnel des chambres est so [... read more]ucieux de répondre à nos besoins mais la gestion de cet hôtel est déficiente à plusieurs égard car ils ne sont pas pro-actifs pour régler les problèmes. Le seul point positif: une belle plage pour marcher mais sans palapas, seulement des palmiers qui offrent peu d’ombre.

Melia Punta Cana Beach Wellness Resort Adults: A great adults only wellness resort

The resort is well maintained on a daily basis. The grounds are well manicured and kept very clean. The rooms are cleaned and serviced daily. The beachside Level suite we had was in close proximity to the beach and good restaurants. The food was well presented in the buffet restaurants with good variety of fruits. The bookings for the specialty restaurants was extremely well handled by our personal concierge. There were plenary of beach loungers, cabanas and Bali beds. The beach was combed daily [... read more] for removing drifted weeds. Nice sandy beach. .

Melia Punta Cana Beach Wellness Resort Adults: Great time at Melia Punta Cana Beach Wellness Resort!

My daughter and l just got back from Melia resort (Sept. 30 - Oct. 7/22)....all l can say is this resort is absolutely beautiful! Staff is very polite, no issues checking in or out. The main areas are kept very clean. The staff is constantly spraying down table surfaces and removing used plates and glasses in the dining area very quickly. We didn't have any concerns about cleanliness. Antibacterial sprays are located throughout the resort. This resort promotes wellness by having [... read more] many area's around the resort where one can sit privately and meditate or lay in a hammock or sit in a cocoon swing chair. We didn't go to the spa but we spoke to a couple of people who did and they really enjoyed it. Food was plenty. I'm pescatarian and my daughter is a meat lover. We had no issues at all. Many vegetarian and vegan options and definitely a haven for meat lovers. We had a deluxe room by the main lobby. Our room was spotless. No issue with water temperature at all. Plenty of towels everyday. Bar fridge was stocked daily with water, soda and beer. They have a "train" that comes frequently that takes you to the pool/beach area or back to the main lobby where the evening entertainment is held and the restaurants are closely located. We walked both ways a few times and it really didn't take long. Overall we had a great vacation and would definitely recommend this resort! Hoping to go back soon! P.S. Thank you Eliana Anton of Tripcentral.ca for recommending this resort!!

Royalton CHIC Punta Cana: Disappointment !

Standard fare all-inclusive. Watered down drinks. Mid-shelf Jose Cuervo re-filled with THE cheapest tequila. Straight up lousy replacement tequila. I found a single bottle of 100% agave tequila on site (Heradura) at the *Diamond Club* beach bar hidden on the bottom shelf, lower right corner. Service seemed worse at the Diamond Club than at the *regular* side. You could sit for hours and not be approached by the wait staff. Forget the warm beer on tap or the watered-down vodka. I'm guessin [... read more]g even the local rum wasn't good. Rude and ignorant guests hanging around the pool and D-Jay station playing *Wet Ass Pussy* and other rude and vulgar C*Rap*. I have nothing against good rap.

Royalton Bavaro Resort and Spa: Beautiful Resort

Yes, this resort is 5 stars, very clean, well organized, well maintained. Room is beautiful, well designed and quite comfortable and stand alone jacuzzi Restaurants are clean and lots of selection and different cuisines

Excellence El Carmen: Wonderful all inclusive resort

Wonderful beautiful clean resort. Staff was friendly and helpful. Great chose of restaurants. Amazing sandy beach. Swim up room was great for a morning dip after coffee on your private patio. Easy check in and check out. Nightly entertainment with great variety

Barcelo Bavaro Beach: Amazing resort

Beautiful, well organized resort with something for everyone. We had an oceanfront room adults only side. Premium level service is worth the extra. The food was a good mix of delicious or simply ok depending on your taste buds.

Ocean Blue and Sand: Horrible

I have never been to a resort where they bring the Locals in at a cheaper rate for weekends. From Friday afternoon to Sunday afternoon the resort is "TAKEN OVER " by 200 or more local residents. Noisy, loud all hours of day and night, leaving garbage eg. diapers, food, cups, drink all over pool decks. Kids with floatation toys in the adult whirlpool, taking up dining room seating, food and services from the people that have paid big for a vacation getaway. The resort has issues with proper A [... read more]C, no water pressure or temperature control for showering, flushing toilets, limited internet. Several rooms have a gross odor to them. When you arrive the next day, you are hounded by representatives to buy into and join the "ELITE" club. Wanted us to spend at least 2 hours of our vacation time listening and participating in the seminar. Food presentative was pretty but no taste. Japanese was excellent.. Grounds and set-up was nice. Large rooms Beach, very little beach area. Mostly eroded away. Hi Tide, there is no beach area 2 big pools but cloudy and some days weren't open going green. Overall; was expensive, horrible experience and disappointing. Not a 4.5 star at most 3 star. We will never go back unless they update AC, water and stop the locals from coming in. The opinions of the other guests we spoke with fully agreed and felt the same way..

Bahia Principe Escape Ambar: Until the Hurricane

Everything was pretty good until Hurricane Fiona. The hotel must have overbooked because we got two double beds instead of the king bed we reserved online, not the end of the world, we pushed the beds together, but not what I paid for at a "luxury resort" The Butler was amazing, Watson made our trip!!! Very helpful, checked in on us, we highly recommend Watson. Unfortunately he was off after the hurricane so we didn't get his help with some of the issues that came up. The Front desk sta [... read more]ff were rude an unhelpful, with the exception of Jesus, everyone else passed everything off to someone else. The food was delicious, the a la carte restaurants were great. When the hurricane came, the communication was really bad, and when we tried to find out what was open etc, the concierge didn't want to help us, she just kept pointing at a piece of paper and staring at her computer. We paid extra for the walk out pool, but after the hurricane the pump had broke so we went 3 days without a pool. Every other pool was up and running in 2 days, and we asked multiple people multiple times. Finally I went to ask for a new room and the front desk attendant told me he had been waiting for me to come to get a new room?!?!?! This is supposed to be a 5 star luxury resort, why am I chasing people down for the services I paid for? We moved rooms and my husband left his charger in the old room, we went back with a hotel staff and the room had already been cleaned and the charger removed, but we were told we had to keep checking back to see if the cleaning attendant came back to work. We checked 3 times, she never returned and they never followed up, or took a note, nothing, it was our responsibility. Again, this is supposed to be a luxury resort. The Air Canada rep Aldo didn't show up for the orientation meeting, and then I had to go back 4 times to find out when our transfer was leaving the last day. Apparently he's between 2 resorts, the Ambar and the Aquamarine, but I only saw him once at the Ambar. The front desk never knew when he was supposed to be there and its not posted anywhere. After the hurricane, he never checked in on us or anything. Didn't show up when the coach was leaving either. I'm torn with my review because I think if the Hurricane didn't happen, we would a have been fine, and of course a Hurricane is no ones fault, and of course the workers at the resort had to go through the same hurricane, so I can totally understand some of the service issues, but this cannot be Bahia Principe's first Hurricane, and they clearly have no procedures in place for communication with guest during this type of event or after.

Impressive Premium Punta Cana: Amazing!!!

We arrived at this resort a day after Hurricane Fiona. It was amazing that the resort was already cleaned from the debris. We were able to use the pool right in front of our room. They tried their best to open alacarte restaurants. We were able to get reservations for the Japanese and steakhouse which were both great. Staff was friendly expecially Luisa from the spa/massage. She is a good massage therapist. Buffet was also good. Our room facing the pool was spacious had a double shower a [... read more]nd sink in the bathroom. Perfect for a couple or with small children.

Wyndham Alltra Punta Cana: overcrowded with Weekend guests

We have been to DR 13 times, various resorts throughout including Dreams Palm beach. We booked Dreams Punta Cana for a new experience and please trust me, do not book this resort! This resort is closing, overall the resort was ok the food was below sub par HOWEVER they allow weekend guests onto the resort. The resort was over capacitated Thursday to Sunday night. They do not have enough staff or the proper facility to accommodate them. On top of that they brought in guests from other resorts tha [... read more]t had to be moved from other hotels because of the hurricane damage. THEY were not the problem nor enough of them to cause the issues, it was the weekend guests!!! See other points below; Buffet Breakfast- waited everyday about 20 minutes or more in line to get eggs, toast no problem, butter was always gone, no bacon, sausage, hashbrowns, the only meat was a thick cut bologne sausage unless you sign up for preferred club. Overall same menu every day. Weekends we could not find a table to sit down at, way overcrowded and understaffed, weekend guests take over the tables in large groups. Buffet Lunch- same menu every day, bbq chicken wing, pork chop and grouper again very crowded and understaffed Buffet Dinner- same experience as lunch. A la carte Restaurants were ok- understaffed and every single night something was forgot, rolls, starter, dessert and the menu given did not match the QR menu, very disappointing and blah. Pools- weekend guests took over, lobby, bar, pools and buffet Service- weekend guests took over and they are very forward and had preferential service because they could speak the language and were loud when ordering or comfortable because they were in large groups. Harassing comments were made to my wife and her friend to the point were they felt uncomfortable in the pool and going up to the bar. We like to have a beer on the balcony before dinner, the bar fridge not stocked 5 out of 7 days despite several calls. Hurricane Fiona did strike and we realize it would affect things overall, but nothing was given to guests to make up for cancelled shows, closed restaurants, closed bars, no room service etc. Many guest did not even have water. What they could have done was had extra bottles of water, snacks, towels, for guests confined to their rooms during the hurricane. After the storm staff did an excellent job cleaning up and getting the resort back in shape. Many guests pitched in squeegeeing out their rooms, hallways, and a group of about 20 of us pitched in to move palm leaves, trees, shingles to help out. Staff was lower as many did were home attending to their own families/houses and totally understandable. Note; people we met during the vacation were there the week before the hurricane and had the same issues, staffing shortages and disappointment with weekend guests. Do not book this resort, even for a lower price, it is just not worth it. Ignore the standard manager feedback comments, they did not try to make things better, the staff on hand did work hard but Dreams put money in their pockets by renting out to weekend guests and not bringing on enough staff to accommodate them or extending buffet hours, opening the other bars on the resort or extending the hours of the bars throughout the resort that closed early. Very disappointing Dreams and never will I book with you again, even at your other resorts. Closing or not you owe your guests a huge apology and some type of reimbursement and not sure how long this decline in service has been going on.

TRS Cap Cana Hotel: Not impressed

No drink service at swim up rooms like at TRS Turquesa but the food was better. Restaurants are open concept so no air conditioning which we found very difficult to enjoy all our meals in the heat everyday. Room could use some work and furnishings need updating. We have travelled to many places over the years and to us this is not a 5 star resort. Very disappointed after waiting 2 yrs for a vacation after COVID. We would not return nor would we recommend this this resort

Riu Palace Bavaro: Amazing resort. Third visit in 5 yeara

Everything great except the main courses in the buffet. Extremely salty compared to previous visits. There was constant confusion whether or not a la carte restaurants were open or closed. For example the restaurant staff said that the Taino Steakhouse would be open Wednesday and Thursday but they were closed. The local Sunwing rep was so so. We had to figure out things ourselves

El Beso Adults Only at Ocean El Faro: Diasterous

Had one great day before Fiona was due to arrive and resort started to shut down all the facilities Al a carte restaurants, lazy river pool entertainment bowling etc. Storm hit causing considerable cosmetic damage, tin roofs tree leaves debris etc. After the storm resort was more concerned with cosmetics than customers. Cleaning leaves was the priority. We had no maid service for 4 days, pools were green with dirt and only opened at a rate of 1 per day. Lazy river never did reopen for our stay  [... read more]which was the big draw for us. Restaurants other than buffet were closed 3 days and when the Al a cartes came on line to book on the H10 app you would get ready walk down in the rain only to find it still closed. Our roof top was covered in shattered glass and room developed 4 separate leaks 2 of which required buckets for the duration of our stay. We inquired about a room change but were told all roof units were unavailable. El Beso restaurant Pez Dama was damaged so no Adult only dining options were available. Asked for the glass to be cleaned up so we could use the roof top and was told they were off limits until staff cleaned it up and they never did. I'm sure many workers were concerned about their families at home and really weren't concerned about the guests needs. Certainly didn't get the vacation we were hoping for, but understand it was a major storm.

Royalton Bavaro Resort and Spa: great trip

My husband and myself spent 1 week at The Royalton Bavaro, We had a great and relaxing time. We decided that we would go all out and we upgraded to Diamond Club. Check In was quick and easy! We sat at a table and had a drink while the receptionist did all the work. We were introduced to our butler Max, who was very friendly and attentive to all our questions and needs. He took us to our room where he got us settled in. Then he gave us his number and said anything we needed just to call. The r [... read more]oom was great and spacious we had an oceanview room and it was very nice. The room was cleaned daily and always had a stocked fridge. Evening times the maid would come in and turn down our bed. Great service she was also very friendly! The Pools were also good there were plenty of chairs and at all the pools. I think they needed more entertainment around the pools like some music, but there wasn't really any. We also had fun at the lazy river. Except I would have preferred to have a single tube to float on the 2 person ones are too big to move around easily. Dining was good at the a la carts, but we only went to The Steakhouse and Grazie the italian restaurant. We found a place called Scores also that had really great food. We wish we found it earlier. As a Diamond Club member you are served premium drinks. But I never really noticed if that's what I was getting. The Entertainment was not that great! I thought it was going to be much better but what we did see wasn't really that good. Our second last day there Hurrican Fiona came through and wreaked havoc on the hotel , knocking trees down and a lot of water everywhere. But we didn't mind because we were near the end of our week. We also ended up staying an extra day because there were no flights going out. So even tho it was raining, we still enjoyed our stay. I do have one thing to comment on about our Sunwing Representative. He was not very friendly or helpful especially when we were trying to get information about transportation to the airport after the hurricane, instead of notifying people on line or through an alert they just left a paper on a table with new flight times. No time that a bus would take us to the airport until the morning of the flight. Very unproffesional! He was more interested in making his commission for excursions than helping the guests who were confused about the transportation to the airport. All in all it was a good vacation. But I think I like smaller resorts better, there was a lot of walking to get from our room to the lobby where most of the restaurants were. I'm glad there were shuttle services and we didn't have to wait too long for them. I do have suggestions for Royalton Bavaro. They need benches in the areas where you wait for the shuttle, I notice some elderly people waiting and I myself have bad knees and that would have been a plus. So maybe in the future they can do that! Lastly the ocean was a red flag the whole week we were there, Its not anybodies fault except mother natures but the waves were slamming into the beach so hard that we could only step in before being thrown down from the waves. We would have loved to be able to snorkel but never got the chance. The beach had a lot of seaweed because of the hurricane that was coming. Still the beach was beautiful.

Punta Cana Princess: PCP is changing and, in my opinion, not for the better.

My husband and I just recently returned from a last minute trip to the PCP for an 11 day vacation. The PCP guests we encountered on this trip have a totally different idea of what this resort was all about. There is no respect for other guests and the definition of "adults only" is certainly NOT what we have experienced in the last 12 years we have been going to this resort. Most of their actions should happen in the privacy of their room, but if you say anything you're called "Karen", told to m [... read more]ind your own business, and described as a very unhappy person who has no right to an opinion. Prior to this recent trip, we had already booked our regular 14 day stay coming February 2023. We will be cancelling this reservation and thankfully as we have cancellation insurance, will be taking our vacation funds to another resort.

Bahia Principe Explore Legend: A good resort

The language is a problem here many people that work therir dont understand english,the rooms had so much problems with pluming and roaches every where. The guest servise oslavdo was a great help he helped out alot and took care of the problems. The food is the same everyday so qfter day 3 we got tried of the food. The enterainment is a bit boring as they dont do much with the guest is only with the staff and tje shows are boring as its the same dances every night. The bars are great great servi [... read more]ce at the bars, and the beach is far from the resort and people selling on the beach charge you more then tje store. And last but not least the resort needs to upgrade and get elevators and the maids ho through your stuff so please lock up everyday.