Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5693 Reviews)

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Mardi Tate  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Very good

Spotless mind very clean They need better animation The beach every morning is ocupat whit the local trying to celling everything never stop and bring horses for rent and after so many our the horses sheet The beach can be better is nice to seeing but no usually.

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JimP  - 

Verified Purchaser

Riu Guanacaste: Great holiday!

The hotel was beautiful. The staff was amazing. Food was good and there was lot’s of it. The daily activities were very loud - announcers and bands had amplifiers turned up to the max. We had a problems with our first room. We were given a new room for the second week.

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Private  - 

Verified Purchaser

Riu Palace Pacifico: Positive Vacation

We enjoyed a week at an excellent all-inclusive Resort on one of the greatest beaches in the world. We received the expected Riu Palace excellent accommodation and service for which a Riu Palace is noted. The grounds were immaculately kept. The restaurants give superb service with a quality menu. We had one minor problem in the "Steak" restuarant. The New York steaks were 50% fat / gristle, and the residual meat was tough. On second seating, the Filet was enjoyable and the Lobster suburb.  [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Decent value for $

The price point of this hotel is on par. Groundskeeping etc is great. Beds are comfortable. Rooms are basic and comfortable. We were on the first floor and had no issues with plumbing. Food was okay. Lots of options at the buffet.

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Private  - 

Verified Purchaser

Riu Republica: Not a 5 Star!

We found this resort to be too big, too crowded and very noisy. Generally a younger crowd that liked to party 24/7. The resort itself is well maintained and only a few years old. Food was generally poor and the so-called specialty restaurants were mainly buffets which specialized food dishes. The beach is great with miles of soft sand however, during our 10 day stay there were rough seas virtually every day. With a few exceptions, the staff was not that engaging with the guests. Overall,it wo [... read more]

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Jessy78  - 

Verified Purchaser

Riu Palace Costa Rica: Amazing Resort!

Definitely an A+ resort. Service, food, rooms and pools are all superb. The entertainment was great as well, very talented dancers. Wide selection of food, no one goes without something. The buffet has a tremendous selection and you never get tired of it. Removing the reservation requirements at the restaurants was a great bonus, no more being disappointed or not getting in to a spot. The beach was okay, no white sand. Lots of excursions to choose from.

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Private  - 

Verified Purchaser

Riu Montego Bay: Nice beach &pool area

Overall in good condition, but lack of room service and drink servers turned it into a self serve vacation. Poor weather meant a lot of time spent in lobby and restaurant/bar areas. Bartenders are friendly and quick to serve. Pool and beach had plenty of lounges so early “staking claim” to spots wasn’t necessary.

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Zack  - 

Verified Purchaser

Riu Bambu: Good overall

We have been to Riu Bambu Punta Cana from Dec. 21st to Dec 28th, 2017. Overall, the hotel was good: the room was very comfortable, quiet and very clean. The service at the restaurant was very good. Food quality and diversity at the buffet was good. The only critic I would have is regarding the food at the “A la carte” restaurants: it was a bit disappointing. Other than that, we had a nice stay.

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Stay at the Riu

The hotel itself was good. However no music and due tobweathwr it was pretty boring. No pool time I get this is nt thoroughly fault due to weather but alternative fun would have been nice. The special restaurants ridiculous you cant reaeve in advance but the buffet was good. The service from hotel was good but sunwing was just rude were not helpful with excursion info. Very disappointed in flight they ran out of food. Not sure id like to travel with sunwing again after this experience.first vac [... read more]

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Cindy  - 

Verified Purchaser

Riu Playa Blanca: Exactly what we needed!

First and foremost, thank you to our tripcentral agent, Bev Johnston, for helping us to arrange this trip. She is so easy to deal with and does everything she can to provide us with just the trip experience we are looking for every time!! My husband and I don’t get to travel as much as we would like to, but when we do we want to stay at a resort where we can get the relaxation we need and also go on excursions to learn about the country we are visiting. The Riu satisfied both of those requi [... read more]

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Macaron  - 

Verified Purchaser

Riu Merengue: The whole family had a very good time at this hotel!

Excellent service, very well maintained huge territory, nice beach line, good variety of food! We have been having great time there! Went for 7 days with family ( 2 adults, 2 kids of 5 and 7 years). Very spectacular night shows, well organized mini disco and animation program for kids. The Riu Merengue is joined with Riu Bachata. You can feel free and attend shows at the neighboring hotel too, as well as visit their restaurants and use their beach. So lots of options to make your stay not bo [... read more]

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Gina  - 

Verified Purchaser

Riu Playa Blanca: Amazing Resort

We all really enjoyed our stay at this resort. The customer service, room service, all the restaurants, cleanness are only few to mention. You don't have to wait long for your drink (which I was impressed) I strongly suggest this resort to family with children. I am a kind of a picky person and was skeptical about going there once I read the previous reviews but since my sister already booked for all 6 of us I thought I just try to enjoy it but when I got there I was surprised about those nasty  [... read more]

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Sestrico  - 

Verified Purchaser

Riu Palace Costa Rica: Average Resort

Resort is average nothing to brag about.Pool area is basic not many activities but lots of chairs to lay on. Food was basically the same every day with the exception of the pool bbq which was great.Lobby bar closed early leaving no place for night life had to go to resort next to us which had a sports bar.pool area was better too spent a lot of days there.Surprising since it was a cheaper resort.Had many problems door key lock did not work had manager replace it,bar fridge did not work,maid did  [... read more]

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Private  - 

Verified Purchaser

Riu Montego Bay: Amazing Resort

The hotel was excellent, the rooms and grounds are maintained in a pristine condition. There were some very noisy guests in the next suite and the security team handled that immediately as there are noise restrictions. The staff were extremely kind and friendly. They were interested and excited about our wedding even though it was not at the resort. I found the food to have an superb variety. My partner is a master chef and a bit of a perfectionist so he was a little more discerning about  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Jamaica: Lovely

Everything was first class - the food was delicious - the grounds and all of the rooms were great!! Our only downfall is we couldn't get an ocean view room - the view from our room was not suitable to us - but we managed OK - we weren't in the room that much anyhow - but if we go back again - we would not go unless we had an ocean view room. The Jamaican people are so kind and very helpful - we had a great time!! Thanks for booking us!!

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Tanya  - 

Verified Purchaser

Riu Palace Costa Rica: Fabulous resort!

Beautiful resort, amazing food and great customer service!!! Highly recommend this resort and to try the “water sour” cocktail! Gerry our Nexus guide was very informative, professional and provided us with all the necessary info about the resort, Costa Rica and tours.

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Private  - 

Verified Purchaser

Riu Palace Costa Rica: A Tropical Oasis

The Riu Palace in Costa Rica was amazing. The resort is secluded between lush mountains, overlooking the Pacific ocean. The grounds were kept immaculate with meticulously trimmed hedges. As well, the hotel and rooms were very clean and well maintained. Our meals were delicious and the restaurant service was wonderful. Staff were very friendly and helpful throughout the resort. Overall, a very pleasant, relaxing experience. Definitely our favorite resort. We'll be returning next year.

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Private  - 

Verified Purchaser

Riu Republica: Will not go back

First let me start this by saying, we like to travel to places where we can relax and get some down time...we are not partiers although we do like to dance. This resort did its absolute best to cater to ALL AGES of adults, but there was definitely a TON of noise....very, very huge resort so if you are looking to get away from crowds, this is NOT the place. We were able to find a few little quiet spots, far left end of the beach by the Hard Rock, right next to Coco's bar, a cute little bar tha [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Fantastic resort

We have stayed in many resorts, at different islands and counties! This experience was different than any other one we’ve been to! They really exceeded our expectations, from front desk’s excellent service, our room cleanliness, the bar staff being attentive to great pools and awesome entertainment! We defiantly recommend this resort to everybody!

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Nickster  - 

Verified Purchaser

Riu Flamingos: Incredible resort

This resort was beautiful and very well laid out. Didn't have to walk all over. Food was good. Good variety. Drinks were premium. Room was great. Activities at the pool each day were so much fun. Staff was so helpful. OnE suggestion, a place where you can paint your own pottery.

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