Occidental Punta Cana: Has Potential

This resort is still in need and presently getting upgraded but are experience was very satisfactory even after a shaky start to our vacation (leaky room, no TV, no beer in fridge) but we moved rooms within the hour and were happy with everything after that. Food was good, service was excellent (resort was not too busy though), maybe could have had more on-site activities going on during the day on the beach and around the pools, night time music/shows were very good. All in all a good experienc [... read more]e and wouldn't hesitate to go back at the price we paid.

Occidental Cozumel: Need work and better management should be able to help. Food is a whole different ball game.

Grounds, lovely, evening entertainment, none really. Bar with cappuccino machine for morning coffee not open until 11:00am...UGH Fridge in room needs to be filled with a bit more than 3 water and 3 beer...REALLY. We are not children. Many employees, not all, are not in holiday mode and if nothing else should smile. Reserving tables... when we are the first to arrive at a booked restaurant and are told a table is reserved and we can't have it, reserved, really...that is bulls..t. If we [... read more] are there first we should not have to sit in front of the kitchen door and serving buffet with all the serving staff running around us all night.!!!!

Barcelo Bavaro Palace: Over charged

although we experencied a great time. We were overcharged. My partner has been to the Barcelo twice before (her parents have been there 13 times and are traveling back for the 14th in February). This made it easy to decide where to spend our vacation. When we talked to the agent - we specifically asked for a certain area of the resort due to being their previously. He booked our room and ensured us all was fine. We called several days prior to leaving to double check all was good. Left a messag [... read more]e and did not receive a call back. Upon arrival we found that we were located in a completely different area of the resort (not even close to where we requested). The front desk at the resort was not heplful, we had to call tripcentral to get it sorted out. We called our agent, not there, talked to a "generic" person, who informed us they were unable to do anything about it at that time. Out of frustration we paid the extra funds to get the location we origionally requested. To this date, nothing has been done to rectify the matter. Besides that the experice was outstanding.

Occidental Cozumel: Fantastic!

Beautiful resort with very lush, manicured vegetation. The secluded Mexican Hacienda style buildings and layout leave the impression of a more upscale, quiet hotel (in comparison to multiple all-inclusive resorts we have visited in the past). We enjoyed the nice sandy beach, watching sunsets from the wooden pier, dancing in the courtyard under the stars to a live band as well as a huge variety of food and drinks. The rooms and bathrooms are very spacious and finished to a high standard. Everyon [... read more]e we dealt with at the resort was kind, attentive and helpful. Thank you for a wonderful vacation!

Allegro Cozumel: Divers Paradise

This was an amazing trip starting off by a nicely renovated from top to bottom complex . The grounds were clean and nicely manicured and rooms were very comfortable . Tried all the restaurants all had very polite and hard working staff with good selections to choose from . I purchased the Ultimate divers package which i my mind was well worth the added cost from private concierge named Hector who made or week a pleasure to the private relaxing center with premium bar and food when the other re [... read more]staurants were in transition and dive benifits for the week with a great dive center on site with great instructors to show you all the amazing wild life and coral structures this great reef area has to offer . This getaway is rated 4 star but with a few minor tweaks will be a 5 i will definitely be going back again soon .

Occidental Costa Cancun: ok hotel

We enjoyed this hotel, staff was very friendly. BUT if your a group larger than 6 people it was HELL to make dinner reservations which you had to do every morning. It was so bad we had to ask for the hotel manager to help make our dinner reservations for 9 people. This part almost ruined it for us . It was beyond frustrating. So my advise is your family if larger than 6 don't go

Barcelo Maya Palace: Amazing Trip and Hotel!

Barcelo Maya Palace was a beautiful clean resort. We loved the beach and pool. The staff was great especially the entertainment team (Julio, Emanuel, Carlos..). The food was excellent and we would come back for more fun in the sun!

Barcelo Karmina: Just as good the second time!

Stayed at Barcelo Karmina in Manzanillo Jan 6-13/2017. We upgraded to oceanview and it truly lived up to it's name. We were in the Santiago tower room 5209 and we could see beautiful sun rises and the lights of the city in the evening. Room is large with a step down to the living area. The bathroom is huge with two vanities apart from each other. Fridge was stalked daily with drinks and snacks. The buffet is amazing and we really enjoyed the 3 a la carte restaurants. Small beach and many pools t [... read more]o choose from. We spent half our week at the beach and the rest of the time at the adult only pool. Do not pay for the Premium Level. It is a waste of money. The bus that took us to the airport did not having functioning AC so it made for an uncomfortable ride. Beware the airport is very poor....only 2 vending machines that only take pesos. No restaurant or TV to watch...absolutley nothing to do for 3-4 hours!

Occidental Costa Cancun: Nice resort

The only issue I had with this resort was making dinner reservations for a group of 9. We are a family of 9 who enjoy to eat dinner together, especially dinner. This was a big deal and couldn't accommodate us, they wanted us to eat at different times! We had to get the hotel manager involved to get help. Based on how stressful it was to eat together we will not return. If you are a group smaller than 8 then this is a great resort. Food is good, drinks are good and service is great. Don't  [... read more]book a standard room, there is a balcony but not wide enough for a chair!! We were able to pay to upgrade our rooms to larger rooms with balconies.

Occidental Cozumel: Very nice resort

The grounds, gardens, beach was very nice Weekends no entertainment Disco was lame Pool table fun, staff were all excellent - friendly and helpful During the week very good entertainment with dancing shows and singing No swim up bar but the bar was right beside the pool - accessible and convenient. Good drinks. Some activities by the pool - enjoyed the free scuba demonstration, never seen that before Snorkeling available - do the day Jeep tour - that is when you see the best snorkeli [... read more]ng Be careful of the time share people.

Occidental Cozumel: Lush and beautiful!

If our room wasn't exquisite enough, getting to it was amazing. All paths run amid lush tropical trees, palms and shrubs, very well maintained. The room was gorgeous with marble floors and counters, rain showerhead, comfortable bed and wonderful balcony! The pool is right beside the beach so you could relax or be part of the activities. Plenty of sunshine activities! Volleyball in and out of the pool, tennis, aquagym, snorkelling, scuba training, kayaking, many more, all free. The only thing th [... read more]at worried me was what to do if it rained a few days? There was a spa, gym and billiards but that only lasts so long. In any case we didn't need to worry; we had 6 out of 7 gorgeous days. Oh ya, and the resort is one of very few that has a sandy beach on crystal blue waters... the others around us were rocky. The buffets were delectable, and the restaurants superb. I had a fabulous week!

Barcelo Gran Faro Los Cabos: Very good hotel, with no complaints!

The hotel was really good. Food on the resort was excellent. Every night we ate at the buffet that had something different to look forward to and then talk about later. Pools were clean and not at all packed during the days, and there were activities going on each day. The hosts were very including as well. The price was very reasonable as well. My only complaint, was that the hot tub was not hot enough at night time. But by no means is that a deal breaker.

Barcelo Karmina: January 6th to January 13th 2017

Sunwing Flight 5* Manzanillo Airport 2* (long wait times) Barcelo Karmina Lobby 5* Check in 2* (long wait times) Rooms 4* (hard beds, dated, broken tiles, doors but clean and maid service wonderful) Resort Layout 5* Food 4.5* (nice assortment buy layout is unusual) Beach 3.5* (small but given the resort location in a bay, they created what they could) We both enjoyed our visit to the Barcelo and will be back.

Barcelo Bavaro Beach: Excellent resort!

My husband and I recently had the pleasure of a 1 week stay at the Barcelo Bavaro Beach resort. All we can say is 'wow!' What an amazing week it was.......the food, the rooms, the service, the entertainment......all the best we have seen and experienced. Thank you for a wonderful time, even through the tropical storm!

Occidental Cozumel: Fantastic week

The hotel was very nice. Very clean. Personnal very profesional. Food was very good. I had a very good service in the hotel. Cozumel is and Island to visit. The only thing is from downtown we where a little Bit far. So we have to take taxi each time we go to downtown.

Barcelo Huatulco: Lovely staff and beautiful resort

We felt our two week stay was amazing. The staff was exceptional in every department. Management was also over looking the departments to make sure top quality service was provided. The food was very good. The rooms great but a/c never went below 21.5c. The beach clean and ocean awesome. The adult pool was great when guests followed the rules about not letting kids play in area. The life guards tried there best to control it. More signs needed around pool stating No Kids. One should be placed at [... read more] shallow end off pool where you walk into pool. This would help as the one on island of brush is hard to see, obviously from certain angles. Ricardo the manager we saw the most was wonderful. The only other improvement would be to have specific smoking areas by the pool. For those of us with health issues it would be a great comfort to know that smoking is in specific areas so we could avoid them. Free internet at resort would be an added bonus as all restaurants across the street provide this service. For as much as we pay for this resort it should be included in our package. The weather was unbeatable. Every day was sunny and hot. We loved our two holiday and will be back. The restaurants across the street had amazing food and great service. A nice break from the resort.

Occidental Tamarindo: Great week with group of 14

The size of this resort made it easy for our group of 14 to find each other easily. The restaurant staff always found a way to accommodate us with cheerful and friendly service. All the staff were exceptionally attentive and eager to satisfy. The hunt for lounge chairs was a daily challenge though.

Barcelo Maya Colonial: Great Week

We have been to this resort 4 times. It is a huge resort and we enjoyed walking on a long beach. The food was good and all the workers very friendly. We were very disappointed with our room. We did request a top floor room with a view. My travel agent Sent in our request and I emailed as well...I would have thought a "repeat guests request" would have been honored..We had a first floor room right next to the entrance which was very noisy all night. And our view was to the back of a Tennis  [... read more]court and mini swamp. But we triedtried not to focus on that and enjoyed our week.

Occidental Punta Cana: Occidental Punta Cana

Hotel turned out to be very nice as they are updating all of the buildings. Check in was terrible talking an hour and a half at 10:00pm which is unacceptable with kids travelling. The rooms were clean an up to date with two double beds and two couches, air conditioning, fridge, safe, coffee maker and tv (which only had local channels). Each building had a concierge to help take care of anything you needed. Beach was fantastic with lots of loungers and shade available. Everything was accessi [... read more]ble as the resort was not too big. Food was good but got a little repetitive by the end of the week. Will not book with Sunwing again as plane was delayed two hours going down, our rep did not show up for the meeting on the first day and was never around, and boarded plane early on the way home only to sit for over an hour waiting to take off while vegetables were loaded. Overall once at the resort it was a relaxing week with great weather in Punta Cana.

Barcelo Maya Caribe: The good and the bad.....

The resort was very nice. The grounds were beautiful and well maintained. The rooms were clean and spacious. The bathrooms had nice flushing toilets and showers good water pressure and temperature. We loved the proximity that our room was to the beach and the pools were really close to the beach. For the size of the resort the amenities were really well thought out and didn't require too much walking. The food was good also with the japenese and santa fe restraunts being our favorite. The only c [... read more]omplaint I have is the evening entertainment was very boring. The live shows lacked big time and all the other entertainment you had to pay for and it was not cheap like the bowling, golfing... so some evenings felt really long for our kids.