Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(17962 Reviews)

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John  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Bahia Principe Punta Cana

The hotel rooms, grounds, swimming pools, entertainment facilities, beach and grounds keeping were wonderfully kept and plentiful. The foods at the buffets were plentiful and offered many choices. The largest disappointment was with the large number of registered guests greatly outnumbering the available space and facilities to a point that long lines occurred for seating at meals, dinner plates were unavailable until kitchen could retrieve in used plates for washing for guests awaiting dinnerw [... read more]

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Overall very good resort showing it's age as a 4+ star.

The property is meticulously clean and well maintained and the staff work hard to ensure you have a pleasant time. Beach is cleaned of sargassum seaweed every morning and raked. The food is very good in taste and selection. A-la-carte restaurants offer simple menus with upgrade $$ options if you want to indulge. You have to line up before 9am to book the Steakhouse or the Japanese restaurants, and both are excellent. The others work on first come basis and you can usually get seated between 6-7 [... read more]

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Private  - 

Verified Purchaser

Casa Marina Reef Resort: Love it here

Casa Marina Reef resort, rated as 3.5 stars, I would rate more as a 4 or better. The reef side does need to be refurbished, I won’t deny that, but the rooms are kept clean and that’s important to us. Housekeeping is timely and efficient, only once during our stay it was after 3 before our room was done. People complain about no hot water, there’s lots, just let the water run. The meals are great, always a variety and always your choice of beef, chicken, pork and fish at each meal. Friendly  [... read more]

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Mel1943  - 

Verified Purchaser

Excellence Punta Cana: A very good resort - overall, part of our favourite Brands

The entire experience was almost perfect…spoiled only by a bit of rain. Thought the pools could have been a bit warmer. All dining experiences virtually perfect, and room fully met every expectation. Never a service disappointment. Ocean georgeous, and sandy beach went for miles - no seaweed ever washed up on shore. Going back soon!

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Private  - 

Verified Purchaser

Playabachata Hotel: Beautiful Property

The positives: beach, cleanliness of the overall resort, hot showers, water pressure and friendly staff. The negatives: lack of shower towels in rooms, lack of dishes in the restaurants, lack of variety of food in the buffets, lack of staff in restaurants. Yes we paid slightly less than other resorts but we still expected a towels for showers and a plate at meal time.

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APants  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Surpassed All Expectations! Amazing Trip!

7 of us friends just got back from a trip to Ocean El Faro. We opted into the privilege package which granted us access to all restaurants on both sides (family and adults only). The resort was very clean, and modern (built in 2019) - a refreshing change from the aging 5-star resorts I have been to in the Dominican Republic. My room was luxurious, king bed was extremely comfortable and nice cold air conditioning. Service overall was very good - not always the fastest, but staff were pleasa [... read more]

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Julianna  - 

Verified Purchaser

Bahia Principe Explore Turquesa: Very good and nice resort

Grounds very nice and clean ,public areas clean ,rooms very nice & clean but bathrooms needs renovations,dining excellent -food fantastic.Staff- good. The review is for ; Esmeralda ! not for Turquesa. -PS. on arrival to Turquesa we change to Esmeralda only because of the beach,

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Russ  - 

Verified Purchaser

Paradisus Palma Real Golf and Spa Resort: First Time Solo Resort

This was my first time going all inclusive and I was travelling solo. As a solo traveller what stood out were the events on offer, there was a busy calendar of activities ranging from craft workshops to yoga to rum tastings. These were a good opportunity to mingle with other guests and were always led by enthusiastic staff. The evening entertainment was a standout and featured talented musicians, dancers and singers. I would often simply take a performance in without needing to speak to anyone.  [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Excellent service

Everything was very clean although it is an older resort. There is something to say about a well oiled machine... The food was decent and the beach beautiful. The pools were clean. They definitely need more loungers. The staff were very friendly. They aren't consistent with stocking water/ beer in your fridge.. but all around... I would go back.

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Steve R  - 

Verified Purchaser

Serenade Punta Cana Beach and Spa Resort: the Serenade resort was amazing

this hotel was big , with 7 residents buildings and the main one for reception, restaurants and bars and shops the grounds were well maintained , staff were constantly cleaning everything the buffet was good with daily changes in variety of food breakfast was interesting as there was a Constand lineup for crepes and the donut wall was a hit with the kids and adults alike WE were able to eat at three ala cart restaurants...Japanese, steak and Mediterranean the Japanese restaurant was aweso [... read more]

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AlisonB  - 

Verified Purchaser

Occidental Caribe: Great Resort

Pros -Very clean -VERY friendly service -Like the layout of the resort -Food was good -Excellent entertainment staff. You could tell that they put a lot of effort in and seemed to enjoy their jobs -Special note to the pool towel girl at the 'quiet' pool. Always had a big welcoming smile. I think her name is Maria Cons -Food service in the Buffet and in the restaurants was very chaotic. Lots of servers and managers but did not appear to be serving guests. Did not always get what we or [... read more]

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Lasz  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: Sucks

Hello the resort is to big for nothing,no excess to the vip and chairman sites , 30% of the people got sick , no dressers in the room for our clothes only 8 dirty cubbies hanging in the closet, a/c was only working at 69 degrees (that’s very cold), got zapped from a plug while I was plugging in my phone , stairs uneven and some higher than the other , beach full of seaweed and small rocks .The food was good , service was so so , the drinks at the bars is only what they have on there menu’s. Woul [... read more]

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Clint & Selma  - 

Verified Purchaser

Bahia Principe Explore Turquesa: Aweful beyond Words!!!

The worst thing in the word is trusting a company like Trip Central to provide you a last minute deal at a 5 star resort - Bahia Grand Principe -Turquesa. This hotel is a symbol of everything that is wrong in the world. Dirt, dirt and dirt toppled with a bunch of racist employees who refuse to speak English. Our vacation was nothing short of a nightmare. My husband is covered in bites. Day three of waking up to a blood stained sheets followed by some kind of insect droppings/shells, we went to c [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Very outdated

The rooms are absolutely disgusting! Very old and rundown. They do not spray for bugs and everyone got eaten alive. The food, pools and grounds were absolutely wonderful. Service is terrible. I do not recommend this place.

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Balloonbut  - 

Verified Purchaser

Excellence El Carmen: Excellent Hotel

This hotel had everything. From great food , service and entertainment. Would definitely go back. Cannot really say anything bad about this resort. A must try. The grounds were kept impeccable. The beach is clean . Loved it

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Private  - 

Verified Purchaser

Hyatt Vivid Punta Cana: Great gateway

This Resort was pretty good, a little smaller from what I’m used to but everything is close by. The club section rooms were definitely worth the extra money. The beach wasn’t as good as Bavaro beach but it was still good, they constantly cleaned up the seaweed multiple times a day. The rooms were a bit tired but everything worked. Food was pretty good, buffet and restaurants, coffee shop, all good. The grounds at this resort are immaculate, what a gorgeous property!

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Mchamp  - 

Verified Purchaser

Occidental Caribe: Ok resort

The resort overall is ok but the rooms need updating. The à la carte restaurant are good and service was efficient. The entertainment was great but the nightly shows were never on time. Food was ok but most of the time it was cold. Would not go again probably would go for a 5star next time.

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Wendy  - 

Verified Purchaser

Playabachata Hotel: Playabachta Resort Puerto Plata

this resort was excellent value for the money. the grounds were beautiful with a flat walkout to the beach. easy access to everything for those with disabilities. 3 buffets to choose from and 2 a la cartes. there was a variety of good food to choose from. 2 nice large pools with bars close by. all the employees and staff were very accommodating and pleasant. the entertainment team were excellent and kept us busy even during the few rainy days. the rooms were slightly dated but very very clean. a [... read more]

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Great Family Friendly Resort

My family and I had a great time at this resort. It met most of our expectations for the price we paid. Positives: Smaller resort, family friendly, friendly staff, great grounds and surrounding area Negatives: Buffet food options can be repetitive, music goes into the night but didn't bother us, beach was quite wavy

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Davey  - 

Verified Purchaser

Vik Hotel Cayena Beach: Slice of heaven

The Cayena Beach section of this bigger VIK hotel is just great, friendly staff, great food, and the most amazing setup. It's like a Boutique hotel and everything is within a 1 minute walk from your room (Bar restaurant, pool, beach. We loved the peace and quiet. There is some beach erosion, but 1 minute walk gets you around that, and they seem to be trying to fix it as best they can... at worst it is a minor inconvenience. If we go back to Punta Cana, we will be repeat guests.

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