Iberostar Origin Playa Pilar: Relaxing Vacation

This was our 12th vacation to Cuba, 2 adults and a teen. Nice new hotel, very comfortable beds and pillows, nice ocean view from most of the rooms, well maintained grounds, plenty of chairs at the pool and the beach. Food at the buffet was average, Japanese a la carte better than the others. Suggestion to add ambient music to the a la carte restaurants, as there is no atmosphere to go with the specific of the restaurant. They did a great job with the decks at beach to avoid the rocky areas, howe [... read more]ver there is no beach to walk on at the hotel, but Playa Pilar beach is within 15 minutes walk. Pool was nice and clean. Nice people, good service. Overall, a very relaxing vacation.

Iberostar Waves Rose Hall Beach: Staff is very friendly and the entertainment team was awesome.

The hotel it self was not happy about I had so many leeks outside my room with 8 large buckets to catch the water. The ceiling had just fallen, had these large opening due to water leakage was the afraid that one day it would fall on us. There was such bad mildew smell got into my clothes and could not get rid of. Changed our room twice at that points things were not getting better I just wanted to enjoy the trip.. place needs a make over.

Iberostar Waves Rose Hall Beach: Amazing resort

Food was delicious, the buffet had so many choices. The staff was the best! They were funny and friendly and kept us entertained. The Hotel was clean, rooms were nice.We had a great time I would definitely go back

Iberostar Waves Rose Hall Beach: I would go back in a heart beat!

I have traveled to Caribbean resorts for 31 years now, at least annually if not twice a year. The irberostar rose hall beaches was one of my favorites. Food was excellent. Grounds clean and well oriented. But what made it stellar for me was the amazing staff. Every single one was accommodating , friendly and professional. Especially the entertainment staff. Shout out to Angel, Sparkle, Cupcake and Teddy Bear! Shout out to the amazing waitress Venessa and bartender Six Pack! We had rain every sin [... read more]gle day ( freaky and unusual rainy weather) but despite that, the most awesome trip ever! Hope to see you again next year!

Iberostar Waves Rose Hall Beach: Amazing resort

The hotel was great. We were completely satisfied during our stay. The food, drinks, were plenty and tasted great. My kids loved the poolside entertainment and we loved how the staff were so friendly and helpful. I would defiantly go back.

Iberostar Waves Rose Hall Beach: Awesome resort

The food was great, staff was super friendly, and our room was neat and clean. We loved it there and would defiantly go back again. We loved the shows and nightly entertainment. Loved how it was only 20 mins from the airport.

Iberostar Waves Rose Hall Beach: Amazing Resort

The resort was filled with amazing staff who were very friendly and helpful. Very clean!! Entertainment crew were incredible!! Overall my stay in the resort was a great experiment that i plan to go back in July

Iberostar Selection Ensenachos: Amazing resorts

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Iberostar Origin Daiquiri: Ok resort

The beach and pool was not bad but the room and beds were even not ok service was good I didn't like most of the food only salad bar and chees were good frout was awe full no test at all. But nice people activities didn't worth for the price.

Hotel Mojito: Good resort, EXCELLENT location

Resort was damaged by hurricane. Trees were depleted, but, hotel and staff doing their best. Too many kite surfers take away from this once PRESTNE beach. Have been to this resort 5 x's and 2 x's at the Imelia

Iberostar Waves Rose Hall Beach: Awesome!

Excellent food, service, staff, activities, entertainment, comfort. We enjoyed our stay very much, only wish the rain had stayed away. The resort was easily accessible so that we did not have to walk too far to get anywhere on the resort. The fitness centre was top notch! Only problem was mouse droppings on the balcony in the morning, but the staff cleaned it and accepted my request to move to another room. Rooms were spacious and clean. There were comfy areas to just sit and relax through [... read more]out the resort. Staff called to make sure everything was good and took care of any requests we had.

Iberostar Waves Rose Hall Beach: Great Basic resort.

Resort has everything needed for a great vacation. Rooms are basic - not luxurious - but adequate. Nice to have a balcony and our garden view room actually had a nice view of the ocean. Food is quite good at buffets. Japanese restauarany is fun and food is good. Steakhouse is good but partially buffet. System for booking restaurant reservations is better than other resorts I’ve been to. Staff are friendly and very attentive. Booze flows freely and drinks are strong with lots of name brands. Sh [... read more]ows are pretty good. Beach area is lovely with shade from trees. On windy days seaweed washes up but they work hard to keep it clean. Pool area is also nice. Resort is on the smaller side so walking distances are reasonable. Some problems with elevators so helpful to use stairs. Shuttle to rose hall shopping village is a nice plus.

Iberostar Selection Rose Hall Suites: Fantastic resort

We pick this hotel that was recommended by Kevin Dupuis our agent, he was really helpful, he booked the resort and made reservation to our hotel for an overnight stay in Toronto. The resort was fantastic, great location, clean, wonderful staff and the food was amazing! There's activities for everyone, kids/teenagers. My teenagers 14 and 16 years old participated in the resort activities every day, we all had a great time.

Iberostar Waves Rose Hall Beach: Canamaica

Happy New Year 2018!!! great staff helped ring in the new year looking after us with big smiles and perfect hospitality. Thank you to every staff member at Iberostar Rose Hall Beach Resort, EVERY STAFF MEMBER GAVE 100%. and it showed at all levels.

Iberostar Waves Rose Hall Beach: Excelente

the hotel was excellent, the bathrooms, the room and common areas always clean. The buffet 5 star a variety of meals, good service in bars, dining rooms. Totally recommended The airline Air Transat had a bad service in the first leg had a delay of 4 hours.

Iberostar Origin Laguna Azul: Nice Resort

The Laguna Azul resort was clean and well maintained. The family room that we booked consisted of two large rooms with an adjoining door. Having teenagers this worked perfectly as it allowed our teenagers to sleep in their own slightly oversized twin beds while the parents had a kingsize bed in the other room. Initially upon first view the beds looked hard and uncomfortable but they turned out to be quite comfortable for a good nights sleep. The bathrooms however, are beginning to show signs  [... read more]of disrepair. Our shower head did not have a bracket to hold it to the wall and therefore needed to be held by hand to use it. The water was always warm though and we were glad for that! Something was broken with our toilet since the water continued to run 24/7 -- it took us a couple of days to ignore this sound at night but eventually we did not notice it. The air conditioning in our rooms worked very well. It was quiet and could be adjusted as needed within the room. The buffet was plentiful and there was a huge variety of foods to choose from. Our teenagers enjoyed being able to pick their preferred foods (pizza, grilled meats, and pancakes for breakfast). The adults enjoyed that there were many healthy options including fish, pork, chicken, as well as many vegetable and fruit options. The dessert buffet was also very plentiful and we enjoyed that more than we should have! On New Years Eve the hotel hosted an especially wonderful buffet which had many extra delicacies such as lobster, specialty cheeses, sushi, and cured meats. We also enjoy eating at the three a la carte restaurants. Our favourite was the Japanese restaurant as it was very fun and entertaining. We wished that there were more activities to do at the resort. Games, activities for teenagers etc. would have been nice. There was one dart board, one shuffle board area, and one bocce area for the whole resort. Three of the days during our stay were too cold for the beach or pool for any extended length, so it would have been nice if the resort could have had other things to do during these days. The main inside lounge in the central building could have been a lovely place to sit during cold weather/ evenings but it was very smokey as this is where the smokers hung out. We were surprised at the liberties that smokers were aloud to take around the resort. Sometimes this just made things unpleasant as it restricted where you could be if you wanted to avoid second hand smoke. All in all I would recommend this resort. Our family enjoyed it very much. If you go over the holidays when the weather can be unpredictable (cold and rainy) you may want to bring some cards and games etc. as it can be hard to find things to do otherwise.

Iberostar Origin Playa Pilar: Iberostar Playa Pilar: Excellent Service

We stayed at the Iberostar Playa Pilar on Dec 29, 2017-Jan 5, 2018. Here is a summary of the good points and those which could use improvement. The Good: • Service was excellent all over the resort. From the check in to the chamber maid to bartenders to bellhops. The staff here are friendly and good at their jobs. • As soon as we got off the bus, welcomed us with a cold slushy drink. We asked for a cot (and actually got one without asking a bunch of times). • Reservations for the  [... read more]a la cartes were painless to obtain. • Resort is close to Playa Pilar which is a beautiful beach. Lots of ways to get there (bus, walk on the road, walk along the coast). • They did a great job of the New Year’s party: gave guests party bag with horns, hats, etc. and lovely entertainment. • Entertainment in the evening was good. Staff brought drinks to you while you watched. • Japanese a la carte was excellent – delicious food and a fun time. • When the sea is calm, you can snorkel off the resort. The Less Good: • It is Cuba, so food isn’t good. We found the things we could get by with but aside from the Japanese, we didn’t really enjoy the food. We were glad to have brought snacks (Pringles, etc) • The weather wasn’t good (cold and windy) so there isn’t anything really to do if the beach and pool are not happening for you. It’s a function of location. Perhaps the entertainment staff could put on special games or something when weather isn’t cooperating. • The beach at the resort isn’t good as the boardwalk blocks your entire view of the sea. • There is a tonne of trash on shore (still recovering from Irma). • There store is nearly nonexistent so hopefully you don’t forget anything. • Mosquitos or sand fleas are terrible. You don’t feel them biting you and the next day you discover they have feasted on your flesh. • The airport is terrible in Cayo Coco. Line ups to get food are unmanageable (try to eat before you go and take snacks from the resort if possible). Not enough seats in the airport for all passengers.

Iberostar Origin Playa Alameda: Fun resort

Nice for a Cuban resort. Pros: The rooms had been recently renovated and were quite stylish. Beach was very nice, always lots of chairs Staff was very friendly and courteous Kids had fun at the kids club, staff made a real effort Morning omelets and fresh cooked meat were good Cons: The beds were rather hard Specialty restaurants seemed to pre-cook all food earlier in the day and Internet, while available, was difficult to use and unreliable

Iberostar Origin Bella Vista Varadero: lovely resort

fantastic, clean and comfortable rooms. amazing, friendly and efficient staff. very attentive barmen and impressive range of international drinks. stunning beaches and pools. complete gym and new tennis courts. okay meals.

Iberostar Selection Ensenachos: Nice resort, bug tons of bugs in rooms

Nice resort, friendly staff. Tons of small bugs that bite all around the resort, including in the rooms and in the beds. We left with our entire body covered with bites, to the point it was painful and could not sleep. We brought this up to the management a few times and they told us that they would change out bedding/mattresses and spray the room for bugs. This never happened and the bugs just got worse as the week went on. This turned which should have been a fun vacation into a terrible o [... read more]ne.