Riu Santa Fe: First Riu experience

Overall we had a great stay! This Riu is a little dated but the rooms were clean and spacious. Staff was friendly and all our requests were met. Pools-infinity pool overlooking the ocean was great but can get a little crazy later in the day. The 'family' pool was good for a more quiet setting. Found not having poolside service made the swim up poolbar area a bit wild(not sure some people ever got out) Also didn't like the alcohol bottle dispensers in the room when traveling with teenage kids  [... read more]The buffet was good with a variety of food. A la carte restaurants were disorganized and you had to wait in line at least an hour a head of time to try and get a table-there is no sign up Shows were just ok There is construction going on so building 5&6 are best, building 7 for ocean view but by the noisy pool-we were in building 6 fairly quiet, you do hear the doors opening and closing Overall we had a great time but would stay at a different resort if returning, especially if traveling with small kids

Riu Palace Costa Rica: I'm still full of food!

This resort is #1. I have no complaints from beginning to end. They go out of their way to keep all guests happy. I did not see one spot of garbage they are constantly cleaning. They have a lot of staff and place did not feel busy while it was at full capacity. The food is amazing and you can always get food as well. Lots to do and see. Highly recommend.

Riu Republica: Ok

The resort was new,large with many pools and restaurants. It was very clean and the food was good. Seems like we were there during Spring Break as majority of the people were 18-25. Several people Had to be removed from the pools in wheelchairs as they could not walk. We tried Asian and Italian restaurants, both were great. We walked out of Indian and Steak. Buffet was good.

Riu Playa Blanca: Great resort

We went with a group of friends and had a great time. Good food, lots of variety, clean, friendly and helpful staff. Our friend had her cell phone stolen from her chair on the beach so guard your belongings and don't leave them unattended. The best part of the trip was the weather. We went beginning of January and it was hot and sunny every day! It rained a few times but never for longer than a few min and even then it was refreshing and still warm.

Riu Santa Fe: VERY NICE YOU WILL LIKE IT.

Over all very good. The steak house needs a new system to eat there. Line up and wait 2 hours to eat just didn't work for us. Also needs more staff as it was understaffed on both occasions .All other restaurants were fine. Clean rooms with good room service . All staff very pleasant and helpful.

Riu Reggae: Decent resort

Lobby: nice but small - loungers smelled musty Bars: good selection and good service Rooms: very nice, clean and stocked, terrible view of wall and barbed wire fence Public areas: nice, clean Dining (buffet) - good selection, taste OK to good, service hit and miss Dining (al a cartes): selection and taste OK - good, wait times were acceptable except the last night when 2 of them were closed and they no longer provide the electronic wait devices, service OK Staff (hotel): very nice an [... read more]d helpful Staff (Sunwing Rep/Patrick): found him to be dishonest and was disrespectful to our friend Beech: Small but very nice and not very busy Entertainment: Very good Note: Our travel agent Lisa Shelley was excellent!

Riu Reggae: Decent resort

Lobby: nice but small - loungers smelled musty Bars: good selection and good service Rooms: very nice, clean and stocked, terrible view of wall and barbed wire fence Public areas: nice, clean Dining (buffet) - good selection, taste OK to good, service hit and miss Dining (al a cartes): selection and taste OK - good, wait times were acceptable except the last night when 2 of them were closed and they no longer provide the electronic wait devices, service OK Staff (hotel): very nice and  [... read more]helpful Staff (Sunwing Rep/Patrick): found him to be dishonest and was disrespectful to our friend Beech: Small but very nice and not very busy Entertainment: Very good Note: Our travel agent Lisa Shelley was excellent!

Riu Reggae: Nice resort

Most rooms are nice but there are some located right above the kitchen exhaust fan. It is all that you can see and smell. It is also noisy if the balcony door is open. The food is not the greatest at the buffet but it is quite good at the a la carte restaurants. There is almost all the time a line-up for the a la cartes so, some benches/sitting in front of the restaurants would be nice. The drinks are ok but not top shelf as described on the resort's web site. The staff is very frien [... read more]dly and hard working. They would do everything to keep you happy. Nadine at the lobby bar makes the absolute best cappuccino I ever had. The entertainment crew is quite good and they put up pretty good shows.

Riu Negril: Another fabulous vacation

I really enjoy this resort. It has all of the amenities. The beach is not the greatest to swim in due to the seaweed but there is always the pool. It would also be nice to have coffee machines in the rooms as it is a long walk in the morning to get one. (Who am I kidding, I need the exercise!)

Riu Palace Antillas: Exceeded our Expectations

Firstly let me say that the people of Aruba and at the hotel are extremely kind and professional. We couldn't get over how clean everything was and how well run the hotel was also. There were always managers around asking if everything was good and if they could do anything for us. We had connecting rooms which was great as we were a family of 4. The food was absolutely amazing and always a variety. With all 4 of us liking different things we never went to bed hungry. They had live music pl [... read more]aying at the supper buffet (something different each night) which really made it that much more special.. With spending most of our time at the beach and refusing to stay inside while on holiday, we can't say too much about the night life. We were beat come bed time. We were aware of the winds in Aruba, and we loved it, otherwise it would have been too hot. Hats off to Sonny the operator for checking in on us when we arrived to see if all was good and to our liking. Really can't say anything negative about the hotel at all. We had King beds and they were extremely comfortable. The top of our list was a clean hotel and great food. This hotel had it all. We ate at the Italian restaurant and it was also very good. We didn't meet anyone there that didn't like the hotel or had any issues. We read alot of reviews about the rooms smelling moldy, but we found as any hotel on the ocean, of course if you leave the patio doors open the room will get humid, so we kept the a/c on all was good. We thoroughly enjoyed the adult only hotel. We only went in the pool on the last day as the beach was more what we were looking for. The water is truly amazing!! The staff on the beach getting your loungers worked like crazy to keep everyone happy and in a great spot on the beach. Overall just a great place!!! We loved it and will definitely be going back again!!!

Riu Republica: Very good adult resort.

We stayed the first week of January 2018 at the resort. Pros: great beach, lots of activities within the resort, rooms are great, lots choice of food at the buffet, many pools Cons: food at the a la cart restaurants, staff don’t speak English, overall service is lacking

Riu Palace Cabo San Lucas: Fantastic Experience

Hotel was wonderful. It was kept spotlessly clean. The rooms were large and well maintained. The housekeeping staff was friendly, obliging and did a great job. The property is exactly as promoted. Though it was Christmas break and fully occupied, there was abundant staff to look after your every request. The staff were all very friendly and helpful as were the Sunwing ground staff. The flights were on time or early! The food at the Riu Palace was very good and everything was indeed all inclusi [... read more]ve as indicated. The nightly entertainment was great, with a special compliment to the " 3 Tenors ."

Riu Palace Paradise Island: Rieu Palace Paradise Island was amezing

we love everything about the place, staff where great, food excellent, grounds perfect very clean. I would fully recommend everyone to go. There was a lot stuff for you to keep busy or not your choice.

Riu Playa Blanca: Really liked the resort!

The hotel grounds and lobby halls, rooms, washrooms were always very clean. The main areas & hallways are all painted white so it looks very institutionalized. The staff is friendly and very professional. If we can complain about something it would be that you had to stand in line to get into the restaurants... this set up did NOT allow you to reserve a time and day... the RIU really needs to review this because we always gave up waiting and then had to go to the buffet (that is available a [... read more]lways). The beaches are beautiful and well kept. We had a very memorable vacation! Thank you for a fun New Year's Eve party!

Riu Playa Blanca: Surprisingly pleasant resort

Nice resort, clean rooms , staff works hard all day long. English should be more present, pools should be cleaned once at least in a day, lots of people use these pools. Nightly show should have real talent, meaning actual singing and actual own routines not only Spanish dancing routines. Meat, real tough most of the times, need to get knives that cut, New Years was the best food all week long, just cold unfortunately! Reservations should be used to eat at the restaurants, because of language  [... read more]barrier we did not get to enjoy New Years night dinner and it was my birthday!😞we made the best of an unfortunate situation. Excursion to Panama Canal a fantastic trip, enjoyed the old city emensly and not the duty free, that was a waste! Not the best RIU, but not the worst I’ve stayed at!!

Riu Reggae: The Good, The Bad, and the Ugly

This was my second trip to Jamaica and the RUI hotel chain. The good: the food was excellent, delicious with many healthy choices, and good variety. The air conditioning system was excellent and beds were comfortable, even the pull-out couch which I slept on, my daughter and hubby took the beds. The service was excellent, pleasant friendly staff that went the extra mile. The beach was quite nice and calm waters for swimming or hanging out in the bay. The Bad: The bathroom was poorly designe [... read more]d with a small separate toilet area and a shower with a opaque glass wall insert and a all in one porcelain 2 sink countertop that didn’t provide much counter space.The Pool was beautiful but too shallow for swimming, which for me is a must. Also a slim to none choice of Premium liquors. The Ugly: The every 5 to 10 minute thundering jet take off from the airport 10 minutes away. All in all It was OK but for me I would not go back, the Ocho Rios RUI resort Adult Building and resort location, pools, and beach were much better.

Riu Palace Paradise Island: nice short trip vacation location

We stayed at the Hotel Riu on Paradise island,Bahamas Dec 31-Jan 4. 3 hour flight time, weather was great. Hotel itself was okay, food was good, the buffet was excellent. For dinner no limit on the a la carte restaurants, but would prefer the reservation process rather than the walk up and wait process. Service was excellent to just okay. Different people, had different attitudes.But no one was bad, and no one was pushy for tips. The hotel room view of the ocean was excellent from our r [... read more]oom. Balcony was a bit small, room was clean comfortable and bright, could have had better chairs, in the room. Great wi-fi, good TV and channel selections. Bathroom was clean, lots of hot water, nice shower with rain head. Bar was noisy, not cozy, personal preference for us is a piano bar. Evening entertainment was good. Hotel itself was small. Adults only no children. Hotel Atlantis complex is next door, for casino action. Beach walking was excellent, 30 minutes east to the golf course, 15 minutes west to the lagoon river for the Atlantis. Blue warm water, nice sands, not much to see for snorkeling from the beach area. Big pool was heated, good clean. Lots of available chairs around the pool and the beach did not have any issues finding a place to sit. Small pool to swim up bar, separate pool area ( good idea). But water was cold. Outside food, Jerk Chicken bbq and nice pool bar. Overall good for a quick trip south.

Riu Santa Fe: Great resort

The grounds were beautiful and very clean. The rooms were spacious and very comfortable, although the bathrooms need an upgrade. The food was very good, but they need to replace their heating lamps as the food was always just warm, never hot. The New Year's Eve dinner was amazing.

Riu Santa Fe: Amazing Resort

We thought that this Resort was outstanding. The grounds are immaculate and there are plenty of pools whether you want quite or loud. We are in our sixties but prefer watching the young ones having a Great time and listening to the great music being played and reminiscing about the times when we were that young. Entertainment was great as well and the Entertainment staff were the most hard working people.Our room was in a perfect location thanks to Kevin Dupuis request and we couldn't ask for an [... read more]ything better. Check in was fast and efficient and so was check out. The only negative is that the food was on the cold side...they should invest on better heating lamps but otherwise you would not stay hungry. The New Years Eve Gala was outstanding in every way including the food being hot...so it can be accomplished. Thanks to Kevin Dupuis for accommodating our every request. Can't wait to go back as we had a very memorable time

Riu Guanacaste: Going back!

We stayed at the Riu Guanacaste resort from December 25, 2017 - January 1, 2018 and can't say enough about the resort, the staff and the food. The night shows were impressive, the beach party new years was fun and the excursions were perfect for my 3 boys and myself. The have a variety of excursions to please all from young to old. It was our first time to Costa Rica and loved the atmosphere and culture there. I will definitely be going back and trying to work on a plan to get back there on a re [... read more]gular basis. There were mostly Canadians from what I could see with the people that I talked to, some European's and the odd American. The word is out up here and people are flocking there for good reason.