Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Pete  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Not Much to complain about! Good resort

Stayed at this resort as it was a nice looking resort at a great deal with great reviews. Not much to complain about! Went in the first week of February and after the first few days the resort was in full swing almost at maximum capacity and they did not have any Food: Had most everything you could ask for. First few days of our stay were scarce (Feb1st-3rd) with no eggs, french fries, and limited selection at the snack bar. After the 3rd they had everything in with a large snack bar menu [... read more]

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Stephenie  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Great resort

Grounds were well kept . Public washroom were ok.i only used it twice. It's pretty decent resort. Very helpful and friendly stuff. They had great poolside and evening entertainment. We will go again

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Cm69  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Great vacation

Enjoyed our stay. Check in wasn't great but after we finally got into our room everything was good. Our maid did an amazing job. Nice newly opened resort. Ran fairly well considering only been open 2 months and from what I seen will only get better as improved daily.

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Amazing resort

The hotel is good, new. The food was the same as everywhere else, we weren’t hungry. The beach is good, the sand is clean. Only there were few sunbeds. We were never able to sunbathe on it. The staff is attentive.

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Private  - 

Verified Purchaser

Starfish Jibacoa: Friendly Resort

The Starfish at Jibacoa is a wonderful resort for couples or families The staff is very friendly and care to make your stay the best it can be. The food is very much Cuban cuisine but they do try to make food which children will like. They have bungalow rooms or villa style. There is lots of grass to give it a park like feeling and a very large beach with lots of beach recliners i love going to this resort.

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Janie Em  - 

Verified Purchaser

Brisas Del Caribe: Beautiful Brisas! Will go again!

It is a beautiful comfortable quiet spacious place. The hotel is 45 min away from Varadero Airport, right on an awesome white sand beach = the 3rd one on the Varadero stretch, with lots of palapas and beach chairs. Very well maintained green grounds and several different shape and size pools. Unfortunately I visited in January and did not try the water as some "brave" young people did. But it looked very clean as they cleaned it every day. Rooms are spacious, with a fridge, balcony, fur [... read more]

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SusanAndAndy  - 

Verified Purchaser

Valentin Cayo Cruz: Wonderful Hotel and Holiday

This hotel is beautiful and had almost everything we'd hoped for in our last minute getaway. We chose Cuba mainly for sun, warmth and a beautiful beach, and all for a reasonable price and we were not disappointed. We also wanted to fly from Hamilton versus Toronto so picked Valentin Cayo Cruz versus going elsewhere in Cuba. Our room (6201 in Building 6) was perfectly positioned to see the sun rise every morning and to still catch afternoon sun too. The rain shower was hot and never ran out o [... read more]

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Mia  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Amazing resort

Beautiful place..bad weather but can’t blame it on the resort…more experience people needed..the staff didn’t have any supervision or guidance… Someone needs to take control and check out the staff duty’s..wine had rum out at 7.00 pm in the main buffet…control needed because they had wine at the bars.. From this experience I don’t want to return to Cuba in the near future…

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D & K  - 

Verified Purchaser

Memories Caribe Beach Resort: Memories Caribe Jan 31- Feb 7

This was our second visit to this resort. Our first time was 7 years ago. Obviously because of Covid and supply issues the hotel has become dated and some maintenance issues but they are really struggling to keep up. Hot water issues in the rooms seemed to be a problem in some buildings although in our building #20, we always had hot water. The room was clean, towels were changed daily, the king bed was great, bottled water was ample and more if required. Toilet paper seemed rationed to 1 roll p [... read more]

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Private  - 

Verified Purchaser

Costa Morena: Good times.

Updated rooms, very nice and cozy. Beautiful view of ocean and palms. Good times. Natural beach and clean with umbrellas. Food was very good on arrival late at night. Bar is open late.. Friendly and happy staff.

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Muskoka333  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Spectacular

This was my fourth visit to Grand Sirenis. I have been to other resorts. Grand Sirenis is by far the resort I will continue to visit. Pedro from customer care greeting us when we arrived. Making sure our travel went well and that we got settled into our rooms. Pedro always with a smile on his face greeting us whenever he saw us. The rooms were clean. The beach is fabulous. Enjoyed the variety of food Pachy customer service manager always greeting by name making sure everything was going we [... read more]

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January 24  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Nice resort

Very good hotel. Responsible management . Nice stuff. Good service. A little problem with wifi. Good weather. We like manager. Everyday he was checking food beech bars. And everything was perfect

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Cuba at its best!

From the moment we stepped off the bus, we were treated royally. Every single staff member was warm and welcoming. Although the rooms could use a bit of a facelift/refresh, they were very clean, and the bed comfortable. People say the food in Cuba isn't good, but the Royalton definitely proves that wrong. This isn't a "party" resort although they do have wonderful entertainment throughout the day. It's a perfect place to go to relax, enjoy the amazing beach, and soak up the sun!

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Private  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: So happy we stayed at Angsana!

beautiful resort! Very clean and beautifully landscaped. the pool was very nice and never had to fight for a chair. Both beaches were amazing and all had a snack bar and bar. pool had bar service come to you which was a nice treat! Also lobby bar outdid themselves with the drinks! Great selection of drinks and nicely presented! Highly recommend!

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Paula1964  - 

Verified Purchaser

Melia Internacional: Awesome Resort-Amazing Staff

Jan 31-Feb 7, 2024 - booked Level-Family, oceanview. Make sure you know if you have a premium room or not. Premium rooms have king size bed, otherwise you get two doubles. Food was ample with lots of choices. French fries were hit and miss. Staff, including at buffet were very accommodating with my spouses dairy allergies and buffet chef made him his own pizza with no cheese. Speaking to a couple who didn’t book “The Level” seemed to have less alcohol choices. We didn’t have a problem a [... read more]

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Private  - 

Verified Purchaser

Grand Memories Holguin: Lovely Hotel

Holguin was experiencing some shortages when we first got there but things did get better. Bring your own toilet paper. Staff is wonderful. Beach is beautiful. However our stay was effected negatively by a drunken man who the admin. staff failed to stop from getting on our return bus. As far as they were concerned he had checked out and they no longer needed to be involved. Putting everyone at risk.

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Could be so much better …

This hotel has sadly seen better days. The grounds are beautifully kept by hardworking staff, but so much else needs to be updated. They were repairing one of the bridges at the main pool, but it was slow going, partly due to the weather. My room, which was in the Privilege section was spacious and clean with a comfortable bed, but the curtains would not close properly and the thermostat was hanging by a wire. AC was not needed as it was cool during my stay but it did work. The staff work so har [... read more]

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Grand Aston Varadero Resort

The hotel is new, nice, spacious and clean throughout. However there’s some ocasional shortage: eg. napkins, cereals, butter, pina colada, martini, Jin-tonic. Food seems to repeat the same very often. But overall they are trying their hardest considering they are new, with not sufficient employees.

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El paco rico  - 

Verified Purchaser

Playa Costa Verde: Sweet paradise!!

The hotel is of 27 years old yet it functions like its 10 the staff are over the top in service very clean and well maintained and manicured landscape , the entertainment was very good it was a very festive atmosphere all day and nightly music,food was surprisingly delish my kids and i were content with all the varieties and options ,spectacular beach and pleasant pools .

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Private  - 

Verified Purchaser

Gran Muthu Imperial: Good resort with a few issues

Flies at the buffet were thick and inescapable Painting and maintenance required on railings etc. toilets throughout the complex always in disrepair. Soap dispensers often empty Front desk personnel depending on who was on duty struggled in English and could not arrange for support staff to address issues. Beach towel exchange like trying to win the lottery This is not a five star facility

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