Senator Puerto Plata Hotel: Good and not so good. Overall: had a good time!

The grounds were very nice, the entertainment was good, the rooms comfortable except for the showers and the beds. The pool area very nice, the food amazing, the beach not so much, people should be advised to bring swimming shoes as there are a lot of rocks.

Senator Puerto Plata Hotel: Happy New Year

The grounds were beautiful. The weather was amazing. Puerto Plata is a rocky region so the ocean has a rock shelf about 40m from the shore to watch out for. The staff were amazingly friendly and made New Year’s Eve incredibly fun.

Riu Palace Costa Rica: Close to perfect!

We absolutely loved this resort! The food, the room and the staff were great. It's the first time I think I want to go back and I want to stay longer. Like anything, there are a couple of things that could be better but pretty close to perfect.

Riu Palace Costa Rica: HORRIBLE, BED BUGS, HORRIBLE ENTERTAINMENT,

There are a lot of horrible hotels all around the world, but only a few of them can be described as the worst. As far as travel and leisure goes, we are always looking for the best options that money can buy. However, a big price tag with horrible accommodations No entertainment, no music, they started playing music one day before Christmas, they had no music playing any where In hotel, Costa Rica has a lot to see and hotel like the Riu misrepresents the country’s true atmosphere. They have [... read more] amazing staff at front desk and all staff and restaurants, no issues there but there hotel management have 0 knowledge of how to treat a customer especially when a problem arises. They mangers have 0 manners and feel like there dealing with criminals when they speak to them. This is particularly one the worst hotels. I would never recommend it, they have a horrible Beach that could be maintained better, no path or chairs by the beach all they promote is there pool, These hotels don’t just have bad service, In this sense, the worst hotels are those that make your vacation an overpriced, crappy, and uncomfortable mess. Been to the Riu across the world but this one ruined for any potential business in the future, we were a family of 17 that spent $2500 per ticket, and in return we got nothing but issues, lack of service, lack of entertainment, bed bugs every where, lack of respect I would never allow any of my family members or friends to travel to Riu again Because even after allowing them to fix the issues and problems, we were told to take it or leave it And in our case we would never put up with there bs again There many more accommodations that give you quality, respect, experience, what a true vacation should bring the Riu is not one of them

Riu Republica: Resort

The property was very nice & well maintained. There was always a wait to access the specialty restaurants. The Steakhouse was always in demand, but it seemed understaffed. Room service would have made the stay much better.

Riu Palace Pacifico: Amazing resort

EVERYTHING about this hotel and resort was supereme quality, the best customer service and we had the very best time. Very impressed, we are planning next trip back. Stuff was very amicable and welcomed

Riu Palace Antillas: service was on the poor side

The resort was well maintained. Food selection was awesome. Bartenders and wait staff in specialty restaurants were fabolous. However staff in main dining area and front desk were definitely not friendly at all.

Riu Palace Paradise Island: Gorgeous Renovated Resort

Spent 3 nights at this amazing place. Loved every second. One thing need to be changed. Riu needs an app to book dinner reservations ahead instead of lining up for ala cart restaurants. Otherwise a great resort. This is my second time to Riu Paradise Island and won't be my last.

Riu Palace Aruba: Everything was great..I liked the beach, pools and the food quality.

Service was friendly but not over the top. The only negative comment that I have for this hotel is the LOBBY!! It is very outdated and since we get our first impression when we enter the facility through the lobby, I almost regretted picking this place. But once you exit the lobby, all was great. I also liked the proximity of this hotel to the little local strip of shops and restaurants.

Riu Caribe Cancun: Very good experience

We had an excellent time in this hotel, the only thing missing is that we didn’t know we need to book seat for Christmas dinner. It was a long time waiting and we even didn’t get to go to the restaurant we wanted

Riu Merengue: Very good vacations in a nice resort

The resort is a large open resort right next to the beach. The different pools are accessible, clean and you have a choice between a busy and noisy one or a very quiet one a bit further. You have bars everywhere so you won't be thirsty. Kids club was good for the kids even though it could have been a bit more organized to be honest. Food is honestly very decent. The only problem is the reservation system for the "a la carte" restaurant that doesn't make any sense. Rooms were clean, but a bit t [... read more]oo cosy for a family of 4.

Riu Palace Paradise Island: Very, Very Impressed!

Absolutely stunning resort! Everything you would want or need on a vacation was within reach or walking distance! Food was fabulous and the staff in every position was so kind and really cared that you enjoyed your stay!

Riu Palace Paradise Island: A true 5 star

Amazing, accomadating atmosphere. Spotless hotel. Every amenity needed. Beautiful view from room, pool, lounge, and resturaunts. Peaceful environment and enjoyable bars. Close to Atlantis, downtown paradise island, airport, ect.

Riu Palace Paradise Island: Great Resort

Absolutely amazing place !!! Will definitely go back. Clean,tidy. Good and drinks selection was great. Right on the beach - great location. Nassau is a quick ferry ride. People are really friendly.

Riu Palace Paradise Island: Really fabulous!

Great staff/service; food; ambience..and beautiful renovation. Really loved my room (and especially the double-sinked bathroom) Will definitely go back! (and I paid a singles supplement!!!) Recommend highly for anyone 30+...single/couple/with a friend

Riu Flamingos: Excellent

Really I can not find any words to describe it, I just want to say I will go there again as soon as possible. Wow wow wow amazing. First about safety and security, it was excellent,there where a lot of security garde every where , Second hotel was very clean and all the time people was working to keep every where in Side and out side of the hotel clean . About food , first time in my life I saw a hotel that have 24 hours available food , the food was different and for every tast , about d [... read more]rink wow it was unbelievable good . And many other amazing thing that I can not describe it .

Riu Emerald Bay: Excellent Resort

This was my wife and I's first time in Mexico, and we would return to this resort in a heartbeat. Excellent service, pools were clean, and the environment was always positive and friendly. The food was also excelent, as they had a variety of options that would suit picky eaters all the way to vegetarians. Drinks were also always readily available, and their was many options to choose from.

Riu Reggae: Excellent

Really can't complain about anything, great food, great service, beautiful people, beautiful resort. We had a great time. The only thing that put a downer on our trip was that it was over Christmas because my wife could only get that time off, so she missed the family at Christmas. Nothing to do with the resort,

Riu Palace Paradise Island: Nice Christmas Getaway

Just back from week's stay - Dec. 21 - 28. Overall a good all inclusive vacation. The staff was very pleasant, friendly and helpful. They went out their way to create some Christmas spirit with decorations and a special show on Christmas day. What's good: the beach is beautiful, the buffet selection and quality is good,the hotel decor is new and modern, Atlantis is right next door if you need a change of scenery or like the casino, cappuccino bar, the main pool is like a warm bath What's [... read more] not great: the endless jet-ski vendors yelling on the beach, having to line up for the theme restaurants (they don't take reservations - you can wait for 45 minutes before they open only to find out you can not get in), the entertainment, lack of an evening outdoor bar.(closes at 6pm), the swim up infinity pool is freezing. A good place to go if you want to just eat, drink and soak up some sun on the beach or pool. Not good if you are looking for a party atmosphere or adventures.

Riu Palace Paradise Island: Worth the money

Excellent place, staff, food and overall cleanliness. The staff were very helpful you can ask them for anything and they a happy to help you. The buffet had lots of selection. Best to go to the buffet then the restaurant, no lineup. The pool, spa and beach all excellent. Get to the beach early and grab a chair for the day. Bring some crackers or bread and feed the fishes right there on the shore. Excellent picture opportunity when feeding the fish. There lots of vendors on the beach. Take a je [... read more]t ski out to see the scenery around the hotel. Look for a guy name CHARLIE, he will give you the best price! Overall experience 10 stars. Bonus it's an all adult only resort.