Dreams Riviera Cancun: Fantastic vacation

Resort was great. Staff was so friendly and helpful; hotel grounds were immaculate, covid protocol was diligently followed. Food was excellent. Beach and pool facilities were great. Would not hesitate to return.

Barcelo Maya Colonial: First all-inclusive experience

Love this resort! Food was great and service was excellent. Nice room with a comfortable king bed. Will be booking again in the future. I look forward to when there are no Covid restrictions and more entertainment options will be available to experience

Allegro Playacar: Excellent service and beautiful beach!

This is a well maintained resort in a great location. Food was decent and variety was fair. Just wish there was a coffee bar. Rooms/bathrooms are on the smaller side but that's okay as you don't spend too much time in them. The beach area is great with beautiful white sand and all kinds of water activities if you choose.

Akumal Bay Beach and Spa Resort: 2nd time still great

We stayed in building 2 again. Close to everything. The rooms all face the Ocean and have a jacuzzi on the balcony. Very basic rooms that are very clean and worked for us. Just in the room to sleep and shower. The Buffet always has a variety and nobody will starve here. I gained 10 pounds. All the restaurants are good but we love the Rodizio. No reservations required at any of the restaurants. Alux was also excellent. You have to get a cappuccino in the morning from Wilberth. Very funny man. Ma [... read more]in pool bar had Duceli and Marbella cater to our drink wishes. The Best Service ! Live bands for entertainment every night. Raymond starts the night at 7pm to get you warmed up for the bands at 8:30pm. All the staff here are excellent. Sorry to anyone I missed mentioning. We love this resort and will be back again.

Barcelo Maya Colonial: Excellent resort

The resort was very clean and tidy, the grounds, the room, restaurants, lobby everything was always spotless. Employees were always so friendly and ready to help with whatever you need. The food was amazing as well as the entertainment.

Ocean Coral and Turquesa: Amazing resort

Had a fantastic time. Clean and friendly resort. Love that they clean the beach every day too. The staff are friendly, food was fantastic and unexpected. Clean rooms, when we had a problem with no our toilet they came and fixed it right away. Love the cat hotel and all the wildlife. Highly recommended.

Bahia Principe Explore Akumal: Lots of Fun!

Overall a fabulous place to stay in Mexico. The beach was a little bit rocky in some parts which made it hard to walk out in the water. I got eaten alive by potentially sand flees, but that could happen anywhere. The wildlife was adorable, and so friendly. Unfortunately my friend cut himself on the bottom of the pool and needed to get stitches. Carlos was amazing dealing with the situation. I can’t wait to plan my next trip.

Allegro Playacar: We were happy and liked the resort

We had no expectations, as we read a lot of nasty reviews before going to Allegro Playacar. We were pleasantly surprised when we got there. The resort itself is perfect, clean, very green, not too big, and cozy with an amazing beach. Rooms were ok, however, AC did stop working on day 10, but we didn't do anything about it as the weather cooled off and we only had to stay 3 more nights. I have to say, that the food was not very good. Only a hand full of things to choose from. They also had no  [... read more]butter for breakfast and have not seen even once mangoes or bananas, as I was looking forward to the fruits on this trip. No Seafood. We didn't really care, as the Playa Del Carmen is only a 4 min ride from the hotel with a ton of restaurant choices. We ended up eating there every night. We wish there was no entertainment near the beach, as it was super loud and annoying, they would have been better off playing just music or nothing. If you ask me if you should book it, I would say yes. We loved everything, after all, you are there for the Beach, everything else you can get in Playa Del Carmen or at the Plazza next to the Hotel.

Catalonia Riviera Maya: Was nice to get away again!

My wife and I went to the Catalonia Riviera Maya for a greatly needed week long holiday, which we enjoyed immensely. Here are the good, and the bad points. Staff all incredibly friendly, and helpful. Such excellent service! Our maid was excellent. Animators were terrific, according to my wife, (especially Lúa, Karol and Sam). She really enjoyed taking yoga, and stretching classes, as well as water aerobics. She prefers to have Spanish music playing at poolside, but that was not played very m [... read more]uch. One day there was Spanish lessons, but my wife was very disappointed that she could not take some lessons daily. Unfortunately, the ocean was rough most of the week. Kayaking was not possible and shore snorkeling was only possible a couple of days. It was not as good as we remembered from 2 years before as a hurricane had damaged the coral. Food at the Brisas buffet was good, but as usual at all-inclusives, repetitive. Not very hot. Happily, they had bacon daily. Delicious cappuccino! The main buffet restaurant Mercado was unfortunately closed the whole week. Usually we had lunch at the poolside grill. Again, good and tasty, but usually not hot. We did have 5 a la carte restaurant meals from 4 of the 5 choices. These were all excellent. We could not get a reservation for the Japanese restaurant unless we wanted to eat dinner at 10 pm. So, in conclusion, we had a great week and look forward to when we can come back! The staff we always masked and cleaning was ongoing through the day. PCR and Antigen tests available on site and results were less that 24 hours. Not all guests were masked but that is not the fault of the resort or the staff.

Ocean Riviera Paradise: Awesome restort

The Ocean Riviera Paradise was an awesome resort. Service and restaurant choices were great. Entertainment was lacking but they tried hard but needed more seating in the outdoor court yard while the Entertainment was going on. Covid testing was fine at the resort but the Transat rep wanted us to do it off site through them which was more expensive we went with the resort and had our results back within 10 hours. Would definitely recommend the resort for adults can't speak for families but  [... read more]it did look like there was lots to fo for them as well.

Valentin Imperial Riviera Maya: Third Visit to this Resort

This is the third time we have visited this resort, the rooms, the service, the food was as always was VERY GOOD! The Covid protocol was excellent, all hotel staff were double masked with a face mask and a plastic face shield and were all very cognizant of being fully protected. The rooms were constantly being cleaned and looked after by the resort staff. Some of the directions from the travel agency were not required, so that is something that trip central should review. Unfortunately, my w [... read more]ife tested positive on the three day testing and we had to delay our flight and extend our room for an additional ten days. THE RESORT PUT US IN QUARANTINE FOR THAT 10 DAY PERIOD AT NO CHARGE TO US, and we were allowed to use room service for that entire period. We could not thank them enough for allowing us to stay!

The Sens Riviera: Nice Resort

Staff: All very nice and accommodating Grounds: BEAUTIFUL! Well, kept and clean Food: was just ok but there was always something tasty to eat Drinks: Delicious! Room: nice room, big enough for 2 adults and 1 child (Sun Club Pool View) Beach: Absolutely amazing...nice sand for playing, great ocean to swim in. Lots of sea life to see

Excellence Riviera Cancun: Amazing resort

It was our first time at this resort. We had previously been to another excellence resort and decided to try this location. We were not disappointed. It had the same service and format. From the moment we arrived we were taken care of and pampered by the wonderful staff. We stayed in the excellence club section in a swim up room. It's well worth it. The room was very comfortable and clean. The bed and pillows were very comfortable. The resort has their own app and you can see the restaur [... read more]ants and menus before you go to eat as well as other services offered at the resort. The beach was very clean. There was lots of chairs and cabanas to lie on. The drinks were great as well as the food. The night time shows were very entertaining. Overall the Excellence is a resort you can trust to be safe and entertained, a place to relax and enjoy your vacation.

Grand Sirenis Riviera Maya: Slightly disappointed

For the most part the resort is kept clean and tidy. The room was spacious with everything needed for the week. We did have issues with maintenance, the bathroom sink was plugged all week and we asked multiple times to have it looked at. The door lock was not working, and we ended up having to stay in the room until fixed. We did have money taken from the room, although it was a small amount. It did make us feel uneasy about the safety of our personal items. The 2nd day we left the do no [... read more]t disturb sign on the door, but they went in to clean anyway. Then there were 3 days with no cleaners at all. We found the staff in the a la carts to be rude (surprising to us as everyone else was fantastic) The food in the a la carts was cold and not great. We preferred the buffet. Although the food in the buffet was not incredible, we never went hungry, there was a lot to chose from. The pool and beach were lovely. For those who like to go off resort and see what the town has to offer, note the distance and cost to take a Taxi is a bit expensive.

Bahia Principe Explore Akumal: Travel to Bahia Principe after lockdowns

Over all we are impressed with the Bahia Principe family of resorts. We travelled through out all 4 resorts in the Mayan riviera- and were impressed by the safety measures in affect. Our room was sanitized before we arrived, gloves were provided upon arrivals to all restaurants and buffets, and hand sanitizer stations all over the hotels. Masks were worn by all staff- and the policy was enforced when in all common areas. We only have 4 stars for rooms as the rooms at Tulum are updated and Akumal [... read more] is still waiting for an update, pools and beaches are ok- but you can travel to the other resorts to partake. Overall- an amazing trip as always at the Bahia!

Iberostar Waves Paraiso del Mar: Our Wishes came true--Again!!

We are repeat visitors to this resort, and it did not disappoint. The staff were friendly, the grounds were gorgeous (beach and pool both beautiful!), rooms were clean, quiet (stayed in building 16), and comfortable. Internet connection worked very well. The food was wonderful! Loved the buffet restaurant, and had a meat feast at the Brazilian restaurant, El Rodizio, and a pleasant experience at the Mediterranean. We love to walk, and enjoyed the tennis courts for a game we play (no charge,  [... read more]but need to reserve). Covid precautions were excellent, and on-site testing was available (for a fee). We plan to return again next year!

Catalonia Royal Tulum: Wonderful Resort

This resort was kept very clean, the staff were energized, friendly, courteous, eager to help and very happy! The grounds were extremely well kept and there were staff members everyday working on cleaning up the gardens. It was so nice that Covid protocols were in place and staff adhered to them and also enforced them. The restaurants were fantastic and we were so impressed!!…both with the service and quality of the meal. The buffet was great and never had any problem finding something we e [... read more]njoyed! The show and dinner theatre was extremely well done and was like a mini Cirque de Sole!!….very impressed!! The shows put on by the staff were very high energy and well done! So much work goes into each show and we appreciated al that work!!

Ocean Coral and Turquesa: Beautiful resort

We enjoyed our week (Jan 24-31) at this beautiful resort. Staff was so friendly & really went out of their way to look after everyone. The resort had hand sanitizer everywhere & the staff wore their masks consistently. Chairs around the pool & tables in the restaurants were well spaced. The food was amazing. Loved all the ala carte restaurants & the buffet was outstanding. Some of the food that was ordered could have been a bit hotter, but I think the staff did a great job trying  [... read more]to get the food out to everyone. The 3 pools & kids area were very well maintained & beautiful. Lots of palapas on the beach & umbrellas around the pool. We were first put in the 4 block of rooms, but the smell was terrible, so we were moved the next morning to the 3 block & the room was great. Large room & balcony. Very nice large bathroom with great amenities. All in all we would highly recommend this resort. Lots of walking & stairs so for people with mobility issues it might not be ideal. Covid testing was done in our room & we had the results the next day. Very convenient. Don't hesitate to go to this resort.....it's well worth a visit!

Bahia Principe Explore Akumal: Enjoyed this Resort

Our overall stay was lovely, appreciated all the staff, everyone was happy, friendly and very helpful, protocol in keeping everyone safe during this pandemic was very appreciated- made us feel safe and comfortable. Definitely recommend Bahia Principe Luxury Akumal

Barcelo Maya Beach Resort: Limited food choices, great place!

Vacationed for 7 days and only allowed 4 restaurants to dine in while the rest of the days are the buffet. The beach and the pool is top notch but limited in food. The room floors could use some scrubbing, its similar to Cuba but this is mexico, it could be better. If your a sushi person, look else where as they have no to limited sushi. You have access to sushi on your dinner but sushi is limited to 8 pieces. The steak is sometimes chewy or dry. I went to Mexico for great food but very disappoi [... read more]nting due to limitation. Atleast the kids have fun. Look else where if your into food. But this is the spot if you want the beach and pool.