JOIA Paraiso by Iberostar: 5 star experience!

Staff are super friendly and go out of their way to keep you happy. Very clean and great variety of restaurants, which you should book as soon as you arrive as they fill up quickly. The entertainment staff by the pool and for the shows are wonderful and if it rains, the spa pool is a great option.

JOIA Paraiso by Iberostar: WOW, just wow. An incredible resort.

This is the most beautifully designed hotel I have ever been to. The architecture is elegant, extravagant and inviting. The staff were gracious, kind and charismatic. There was so much to choose from everyday during the breakfast, lunch and dinner buffets. The à la carte restaurant were awesome. I especially enjoyed the Japanese and Italian. I was able to book an excursion at the hotel called Emotions. I would highly recommend this one if you would love to ATV through the jungle, zip line throu [... read more]gh the trees and end your day in a beautiful cenote. I will always remember my days in the sun, poolside, sipping Piña Coladas. Take me back!! I miss it already.

Iberostar Waves Paraiso Beach: Fantastic All Inclusive

Having traveled to many Caribbean destinations and different all-inclusive resorts, we found the Iberostar Paraiso Beach to be on of the best we have visited to date. The property is large, but due to the extensive vegetation, it was a pleasant walk from place to place. The golf carts are frequent and we could always grab a ride if we chose to do so. We enjoyed the food in all the restaurants and ate at 4 a-la-carte restaurants (the Steakhouse, the Japanese, the Mediterranean and the Mexican). [... read more] We also ate at the Taco restaurant and the Rock Star Cafe. The Beach Grill was excellent for lunches and the main buffet was fantastic for breakfast. We even tried the room service and our pizza arrived in well under the time they had given us when the order was placed. We found the grounds were impeccably maintained and the lighting up of all 5 of the resorts for Christmas was beautiful. The staff was very friendly and accommodating and everyone spoke English. We enjoyed the pools and the beach, although beach chairs were a bit difficult to find at times. We enjoyed the golf course. It is a lovely course that is very well maintained. We would definitely go back to this Iberostar and we plan on visiting other hotels under this brand in the future.

Iberostar Selection Bavaro Suites: Amazing Resort

We stayed recently at Iberostar Bavaro suits with another four couples and head great time. Grounds are beautiful; beach is big so we had no problems to find a place on the beach. We all love ocean and although was rough sea we were able to enjoy water and swim. Entertainment was good and weather nice. What to say about a food? It was plenty of food and large variety of dishes and also very nicely displayed. Rooms and all restaurants were very clean. Also we were lucky to see a beautiful Christm [... read more]as decorations. Staff was pleasant, smiley and friendly. We loved time spent at the resort and resort itself. We would definitively go back.

Iberostar Waves Paraiso del Mar: Iberostar Paraiso Del Mar Review - November 2017

Our family of four stayed here at end of November and overall our experience with the hotel/resort was very good. This is a very big resort and even though there are shuttles we found at times they were few and far between. Our family did a lot of walking so be prepared!! Staff are very friendly though and the customer service was excellent. The grounds were exceptionally clean and well maintained. Public areas were mostly very clean. Pools definitely could use a bit more clean up with respect  [... read more]to empty cups/dishes but otherwise they were great. Bathrooms by the beach were gross (as we’ve found at all resorts we’ve stayed at in Mexico), but the other restrooms by the buffets and in the lobby areas, etc were very clean. Our room was pretty good overall. I would say it could stand to use a bit of updating and the beds weren’t the most comfortable, not like at home, but were okay. A few issues on arriving in our room i.e. no hand soap, no coffee and during the week our safe wouldn’t open. However, when reporting these issues to reception they were there very quickly with someone to address/correct any problems. The only thing we didn’t like was the push from the staff beside check in/out to sit through a session to buy property or a timeshare through Iberostar as the attitude from one particular staff member wasn’t appropriate. I don’t need to hear that you’re “just doing your job”. I’m just on vacation and if I’m interested in sitting through any sessions on timeshares or buying property there, then I will approach someone. I don’t appreciate the staff being so pushy about it and having an attitude when I politely said I’m not interested. Food overall was very good. We ate at three a la carte’s (Mediterranean, Japanese, and Brazilian). By far the best was the Japanese and Brazilian. The Mediterranean wasn’t really enjoyed by anyone in our party. It was so hot in the restaurant. Odd because the Brazilian was just beside it and it was very cool inside. It was just so uncomfortable. When it’s cooler outside then in you know that’s a problem. The food itself was just okay. Some of the appetizers weren’t very appetizing. The main part of our meal was alright. My chicken was dry though. We didn’t like the dessert choices either. It was like eating at the regular buffets. The regular buffets were good although I would have liked to have seen more of a variety especially with this being our third time in Mexico. Lots of amenities for the whole family. A little pricey though i.e. seadoo with someone else driving for 30 minutes was $60 US I believe we were quoted. Parasailing for two was $120 US for 30 minutes. The pool area was excellent. Especially for the little ones there is shallow areas and areas that have a slope to enter which was great. I appreciated that this resort had quiet areas at the pool so depending on where you sat you could get away from the noise of the bars if you wanted to. Never had an issue finding seating there even some of the beds with the canopies were open if you went throughout the day. Beach was excellent. Water could be a bit choppy at times but overall we had a great experience there. Only recommendation I would suggest would be for Iberostar to look at their policy about putting towels on the chairs. I have never been to a resort where you can’t go put a towel on a chair and come back to the chair later. At Iberostar if you leave a towel unattended they not only take your towel but you lose your beach chair. This then requires a trip to the lobby to sort this out and get new towel cards which is a huge hassle. I heard a lot of people complaining about this while we were there and having stayed previously in Mexico twice at other resorts, I didn’t appreciate this policy as this has never been an issue at other hotels/resorts.

JOIA Paraiso by Iberostar: AMAZING RESORT

Will definitely come back to the beautiful place!!! Made "our" honeymoon way more relaxing with all the amazing food and entertainment! The best one yet! Staff was very friendly and very helpful!! View was amazing as well!

Iberostar Selection Bavaro Suites: Amaizing resort

Amazing resort, fantastic food and service, very nice beach, but lousy entertainment. Nice a la cart restaurants especially buffets and barbecue. Very nice holiday lights around whole area and decorations.

JOIA Paraiso by Iberostar: Outstanding customer service

The grounds at this hotel are gorgeous but I can't say enough great things about the staff. The service was impeccable! From the check in to the check out, the service was always fast and super friendly. We had a few hiccups in our room; safe not working, power outage, balcony door not closing, but the staff attended to all these issues and resolved them immediately. Thanks to everyone for a fantastic vacation.

JOIA Paraiso by Iberostar: Incredible !

From the minute you walk into the Grand , you are greeted with a cold towel and welcome drink. The hotel itself is like a palace and the staff make you feel like you are royalty. The rooms are impeccably clean and spacious. The bathrooms are huge and have 2 separate sinks and a jacuzzi bath to enjoy. The bed was comfortable and there is a pillow menu for your comfort. Loved having room service breakfast and coffee on the balcony. You will not go wrong with this resort!

JOIA Paraiso by Iberostar: The most amazing, beautiful resort I've ever been to

I have always tried to stay in hotels that are rated a minimum 4 stars. This trip was free - I won it on Ottawa's radio station Majic 100. The staff, grounds, food, service, rooms and cleanliness - all were spectacular. I don't think I will be able to settle for anything less than an Iberostar Grand hotel ever again. I was in awe the entire time with the décor, lights, beautiful staircases. I could go on and on. Wonderful place to vacation and relax and get pampered.

JOIA Paraiso by Iberostar: Stellar resort!

Rooms were spectacular, beds super soft and comfy, pillows were perfect and if they weren’t you could choose a from a pillow menu, one issue I had was the lighting system, it was run off a motion. Sensor. Some kinks to iron out, when my husband would leave in the morning to go to the gym and then about 5 minutes later I would roll over, the lights would all come in.. a big of a pain, but nothing that would ever stop me from going again! Grounds were kept immaculate, I didn’t see one stray  [... read more]cat or dog, which is nice when you have a big heart like mine... beach was ok, lots of rocks but also lots of space to swim , waves were huge, but fun. Water was warm Food, AMAZING, buff said! Staff were all very cheerful and accommodating.

JOIA Paraiso by Iberostar: Beyond Blown Away!

This hotel was over the top in every way possible. From the breathtaking decor, to the most delicious food, to the friendliest staff, to the beautiful beaches, to the luxurious rooms and inspiring views.. It was all on another level of special. I've stayed at many 5 star all inclusives before but never this incredible. I'm spoiled for ever staying at another resort because this will be incredibly difficult to top! Thank you!!

JOIA Paraiso by Iberostar: Best resort ever

We just spent a week at this resort and it was AMAZING. There isn’t a bad thing about the resort. The food, staff and entertainment was fabulous. There is WIFI everywhere at the hotel even on the beach, pool and in the room. We will definitely be back soon.

Iberostar Selection Ensenachos: Great resort

I have been to Cuba half a dozen times and this resort is by far the best one. Food was good, where else are you gona get lobster buffet. Beach was amazing, clean and clear water. Only downfall is that there is alot of walking because the resort is so spread out. Kids loved the children's pool with the slides. Bartenders were constantly coming by on the beach for drinks. Great vacation

Iberostar Selection Cancun: Great vacation!

Great vacation! It was very nice trip, very clean hotel enviroment and friendly stuff who providing warm service. Especially they do house keeping more than three times per day. Also there swimming pool are great. I would like to come back again!

Iberostar Origin Daiquiri: Iberostar Daiquiri

Arrived at the resort around 12:00 pm the room was not ready yet so reception helped us out the luggages in the safe room. The room will ready around 3pm. Reception is very accommodating gave me floor plan buffet restaurant will be open at 1 pm. Went around to see the grounds you can still see the damages from the hurricane. We are able to get to the room around 4 pm. Omg when we are changing I got beaten by sand fleas waiting at reception. Saturday Sunday it rained our room is on the 3rd f [... read more]loor room phone not working. We had a leak from too much rain in the closet. We took 1 trash can to for the water leak and Housekeeping gave us towels just in case it gets worse then we can change rooms. The 24 hour snack bar is flooded and was only working Wednesday everyone had to go to the buffet restaurant. We had an umbrella decided to walk in the beach area. Lots of kite boarding really nice to watch. Weather got better on Monday we are able to relax by the beach. Food at the resort breakfast is the best. Night shows was great but had to wear leggings and long sleeve to prevent sand flea bites. It is my first time to Cayo Coco love the beach you can walk 3 km and the water is knee dip. I would come back but would like to check out Cayo Largo or Santiago next time.

Iberostar Waves Rose Hall Beach: Amazing time in Jamaica

Beautiful resort with wonderful people. The entertainment staff worked very hard to ensure everyone was enjoying your vacation. It was a great mix of people including families, newlyweds and older couples.

Iberostar Selection Varadero: Amazing resort!!

Visited the last week of November. While the resort may not be new it is very well maintained and impeccable. The staff are warm, friendly and take wonderful care of their guests! The beach is beautiful, the food is delicious!! Cafe star is wonderful! Wish every hotel had one. Excellent coffee! I have been to Cuba many times. This resort is definitely one we will visit again.

Iberostar Waves Costa Dorada: Loved it

The resort grounds and beaches were immaculately kept. The food was great. The staff were very friendly and extremely attentive. The only downside is that in Dominican, the beaches are public....so the locals are constantly soliciting you....it's not the end of the world but it definitely drops the whole experience by one star.

Iberostar Selection Cancun: Fantastic

Hotel and grounds were always keep clean and well supervised by staff. Food was great Beach was very good, and our overall experience was very good and we would return. Only area we believe which needs improvement is the check in , we saw no organization here and actually was a very frustrating and challenging experience. We have to give top praise to all staff, to single out anyone would be unfair as everyone we dealt with was helpful , friendly and always smiling.