Riu Santa Fe: Fabulous Resort

Beautifully kept resort. Lots to do. Or do nothing at all and just relax by the pool. Many pools to choose from. Lots of activities to do if you choose to. Loved the evening shows. The buffet restaurant was my favourite. I will definitely be back.

Senator Puerto Plata Hotel: Fantastic Holiday

I was unsure of this holiday docto is getting a great price over 3 months in advance but it was awesome. Staff was helpful and courteous. Everything was clean and tidy. Entertainment staff was friendly and interactive.

Senator Puerto Plata Hotel: Riu Bachata

Drinks were mixed poorly or with poor ingredients Stage sound was terrible and needs echo suppression pools were excellent food was very good. Housekeeping very good llllllllllllllllllllllll Llllllllllllllllllllll

Riu Palace Las Americas: We didn't want to leave even after 2 weeks!

The rooms were great. Clean, modern, elegant with a comfy bed, large bathroom and beautiful balcony. We had Incredible views that we loved waking up to every morning. We also ejoyed our evenings with the shows dancing and having a nightcap while staring at the upside down big dipper :)

Riu Santa Fe: Perfect time in Cabo as always

Trip went smooth like butter, could not complain about a thing from time time of booking to getting home. Experience more wildlife and surrounding areas this time. Beautiful chunk of Mexico with the most amazing people 👌🏻

Riu Santa Fe: Love this resort

Can’t say enough about this resort. That is why this last 2 week vacation there for my wife and I was our seventh year in a row and we plan to return next year too. We love taking the local bus to downtown Cabo and the Marina. The great variety of food is wonderful and the staff is always trying to please you.The night shows are awesome too.

Riu Palace Paradise Island: Awesome resort

The hotel is very clean and staff are very friendly and helpful. Recently renovated and the new look is quite refreshing. The food is very good and staff will go over and above to get whatever you wish.

Riu Reggae: Excellent resort

Hotel was clean staff was very friendly. This was our second time to this resort and would go back again. The food was awesome no complaints there was something for everyone unless you are very picky. The alacarts were excellent and didn’t have to make reservations.

Riu Emerald Bay: Beautiful resort - we loved it there!

We stayed on the 14th floor of this hotel and the view was spectacular! The room was nicely appointed, the maid service was excellent (note - hang your 'do not disturb' sign on your door if you like to sleep in because they start cleaning early - and they knock), and the common areas of the hotel were always spotless. The food in the buffet was varied and always hot - no complaints there at all. We tried the Asian restaurant and it was good as well - be aware that it is still buffet style whi [... read more]ch was a bit of a disappointment, but the food was good. We never made it into the steak house as only the 9 pm seatings were available when we tried to reserve. The buffet hosts a Mexican theme night anyways and it was great. Bar service was good - particularly the lobby bar - those guys are fabulous - my dirty monkey had "art" done in chocolate sauce on it. Very nice touch. The pools were a bit chilly for my liking, but once you got used to the water it was fine. The beach was very clean, and the beach hawkers were kept behind a certain line on the beach - if you wanted to purchase or shop their wares, you just crossed the rope, otherwise they did not bother you. If you wanted to walk the beach, we just exited at the side of the property and we were not bothered. The evening entertainment was okay - choose your seating carefully because the acoustics in the theatre are not great. We enjoyed the Mexican night the most. I would definitely return to this resort!

Riu Palace Bavaro: Riu Palace Bavaro, Punta Cana

About 20 minutes from Punta Cana airport. This resort is in great condition. No signs of any hurricane damage from this past fall (2017). Easy check in at front reception with friendly staff. Access to Sunwing rep in lounge was always easy for planning excursions. Food was good at the buffet and multiple restaurants. WIFI is exceptionally good at this resort. It is free everywhere on the resort and in the rooms. There is a small fitness centre in the spa if you want to work out. Bavaro beach [... read more] has beautiful white sand and you can walk for miles.The closest casino opens at 7pm but is so small it is not worth going to. All in all a great vacation location.

Riu Republica: Fire Safety a Major Concern

The resort, people and food were excellent but garbage is incinerated 2 kms from here causing rooms to smell like fire. There was 2 nights where the fire alarm lights (stage 1) went off most of the night inside our rooms and the hall ways of the new buildings. Staff told us "no problems". Plumes of smoke were outside our room, there was no way we could just go back to our room and try and sleep. RIU management and Sunwing had no resolve for us except telling us to email both companies. We had no [... read more] assistance from the Sunwing emergency email except that our concern would be forwarded to the Toronto office. Sleepless nights and fire safety concerns is not my idea of a good vacation.

Riu Palace Jamaica: fantastic resort

The entire resort was very quaint and relaxing. The food was excellent and all the staff was friendly. The resort was clean and tidy. The games were entertaining. Fun place to have a good time. Excellent variety of cocktails .

Riu Santa Fe: 5 star experience

Clean. Great food especially the steak house Beaches are a little gnarly but that is cabo for ya Loved it. Pretty short walk to cabo by beach or take the mexican adventure meaning the public bus for one dollar. It was super fun at the warf and cabo wabo which is owned by sammy hagar

Riu Republica: Alright

Expected better food quality especially from a Riu Resort People and the service were excellent...surprised the language barrier was quite noticeable..not many excursions to choose from...the draft beer machines were in need of maintenance...

Riu Republica: Riu Republica

The resort was very clean, every evening was entertainment for 2hrs, clean beach, plenty of beverages, food variety was phenomenal, friendly staff (Broken English). First room location wasn't desirable, talked with reception, they provided us with a better room location.

Riu Palace Costa Rica: Costa Rica Hospitality at its Best !

For the first time visiting Costa Rica - this was a great introduction to Costa Rica and the Riu Palace is nicely located to take advantage of the many attractions.The Guanacaste province has one of the most beautiful beach areas in the world. The ocean is a bit rougher than the Caribbean side - so you need to be careful with children in the ocean. Most people seemed to stay at the pools. (Didn't see a lot of children there?) If you want to visit the volcanoes and rain forest - you will have to  [... read more]drive about 3.5 hours or take a tour - but it's worth it to see the diversity of the landscape. The hotel did advertise $1240 USD in Resort Credits for a 7 night stay - but this was a bit of a sham - the credits are only $10-$20-etc discount coupons to attractions - car rentals- etc. rather than a full amount that can be credited towards what you want - this was a bit disappointing. We did request to get moved to a better room with a better view and were accommodated by Max at the front desk - thanks for the friendly service Max. The food was the best I've had in any of the Caribbean resorts we've stayed at. The peddlers on the beach are non intrusive + very friendly. The entertainment was very good with professional dancers + local music bands. We would definitely come back.

Riu Emerald Bay: Wonderful Vacation at Riu Emerald Bay Mazatlan.

We just got back from a week's stay at the Riu Emerald Bay. Check in was fast and easy, our room was great on the 12th floor. Every room is Ocean View and the views really are spectacular. The main buffet was amazing, one of the best buffets we have come across in an all inclusive. The Asian Restaurant was also very good. We did not like the Mexican Restaurant and were very disappointed in it but we did give it a try. The lunch buffet was very repetitive but we certainly didn't starve. The b [... read more]each was kept very clean and you could walk for miles on it, we were fortunate to be there when all the sea turtles were hatching. The pools were nice but a little on the cool side, wish they had been heated. The staff were great and very eager to get you anything you needed. High five to Pedro our fantastic waiter who always went above and beyond. We took a cab to Walmart to buy our Duty Free, much cheaper there than at the Airport. Then continued on into town to look around the flea market, cathedral and the cliff divers. Spent a great afternoon checking everything out. We would highly recommend this hotel and would return ourselves.

Riu Guanacaste: Great trip

Nice staff all around. Loved our view of the jungle and the morning sounds we woke up to. This was awesome, and unique compared to our previous trips as we could hear / see Howler monkeys. Our room was a good size, clean, well kept and no issues with it. We had a great time at the pool while relaxing in the loungers or enjoying the atmosphere while in the pool. Drinks were good and service at the swim up bar was quick. Swim up bar area is 18yrs and over. Pool has several built in water loungers, [... read more] jet tub areas and a hot tub. Beach was nice (dark sand, not caribbean sand due to volcanic rock). Pacific side so no crystal clear waters off the beach. We did a boat tour and snorkeled elsewhere no problem. The food was fine, you wont go hungry. My best meals were at the Italian restaurant. Some elevators were down our whole 1 week stay.

Riu Palace Las Americas: Perfect 10!

This was one of the finest resorts I have ever stayed at. The staff were friendly, never missing a "hola" as I walked passed, the food was amazing with great selection and presentation, the property cleaned to perfection.

Riu Emerald Bay: lots of locals

riu emerald bay is a great resort good food friendly staff the food and drinks change with the amount of local which in any case is a wild bunch of untraind children people complain about the elevators these people have never been in one and think they are at the c n e also very untrained parents food all over the place then complain about the bird crap on their towels there should be two seasons nov. to apr. canadians rest of the year the locals .