Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(6975 Reviews)

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C and C  - 

Verified Purchaser

Memories Caribe Beach Resort: Nice resort if you don't mind stairs.

The grounds,beach and staff are all very nice.The food was probably one of the best I have experienced in Cuba and the a la carte restaurants were exceptional.The nightly entertainment shows were also good. The only improvements that really need to be addressed are we paid extra for the diamond package which was supposed to include a special check in area that was not offered and they need more power carts traveling around the resort to help with walking on such a large resort. There are rough [... read more]

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Browneyedgirl  - 

Verified Purchaser

Tryp Cayo Coco: Another fantastic time at Tryp

Best staff..kind, friendly, hardworking, and positive. Beach is beautiful with bar server which is wonderful. Rooms are good. Basic, but clean. Food is good. Ala carte International Restraunt the best! Especially the salmon. Felt safe and cared for by all the staff.

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Marisa88  - 

Verified Purchaser

Melia Jardines del Rey: Amazing resort

I stayed at the resort last week and it was wonderful. Friendly staff and large resort with always something to do and see. The entertainment was really good at night. The only thing that can improve is the food. In particular, the Italian a la carte restaurant was a big disappointment. Other than that the food was reasonable.

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Private  - 

Verified Purchaser

Melia Cayo Coco: Great Resort!

I was impressed with the resort. The buffet was good and the a la carte restaurants were very good and had a nice variety. The grounds were well kept ...the pool and beach were fantastic. The resort staff were all incredible, lovely people. The entertainment was amazing. By far the best I have seen at an all inclusive. The rooms were really the only thing I would say needed improvement as they were quite outdated.

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Mediocre resort!

No hot water in room all week. Beach towels not available to switch out. Construction happening by pool whole week. Entertainment was good and staff very friendly and helpful. Cleaning staff great! Food variety minimal in buffet restaurant. Same thing every meal. Beach was beautiful! Getting chairs fairly easy. Don’t think we’ll go back but overall nice week.

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Jello Jiggler  - 

Verified Purchaser

Melia Jardines del Rey: Beautiful Resort

This hotel is huge but did not ever feel overcrowded. The lobby has many different sections both inside and out that can accommodate the crowds. Three buffets made the wait for breakfast a bit easier to handle. The food is what it is...but you won’t go hungry! Our room was big and clean with hot water every time we needed it. The beach...spectacular! Beach towels were a bit difficult to get fresh everyday so if you are the kind of person who needs a clean one everyday then maybe bring one  [... read more]

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Romeo  - 

Verified Purchaser

Melia Costa Rey: Ok vacation

Hotel was fine but seemed older than 4 years old. We had requested a ground floor room because my wife had knee surgery not long ago. But got on the 3 floor room with no elevators and no hall lights. We we asked for a different room they accommodated well. But no elevator is a problem. There also is an issue from the lobby to the pool level. Again a long flight of stairs. The very small elevator worked about half the time at best. Families with strollers struggled as did seniors. Lots of seating [... read more]

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Private  - 

Verified Purchaser

Melia Costa Rey: Nice friendly resort

Disappointing in the room, no elevators in the hotel. Room smelled musky. Meals were good but cold from the buffet. Very seldom hot. Do not pay extra for partial ocean view room not worth it, disappointing.

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Private  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Very Nice Hotel

This hotel is worthy of a 4+* rating for Cuba as it is new, there are a few minor issues regarding toilets not flushing/ or out of service completely in public areas which is the only complaint we had. The rest of the Hotel and grounds are spotless and well taken care of. the food was good and quite a variety to choose from, we never once seen long line ups for grilling stations as reported. The rooms are very modern with most having some partial ocean view. The beach area is very nice and you c [... read more]

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Wander2019  - 

Verified Purchaser

Muthu Colonial Hotel: Sun, Sand and Relaxation

Great resort to relax and enjoy being away at. Not the fanciest resort. But It had charm. It's 25 years old and it shows. They were hit hard by the hurricane and cubans work very slow fixing things. Rooms are dated. Don't expect hot showers, they are warm water. this is Cuba and not like our 🏠 But the workers are all 5 stars, mostly all speak English. They want to say Ola to you. All very friendly. They love the Canadian's. Alot of Russians do go to this resort.  [... read more]

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John  - 

Verified Purchaser

Melia Costa Rey: Nice Lay out.

The food was very ordinary, to much the same every day, No hot water for 2 days at our Building. The shower drain not very good. only 1 elevator only worked some time not good for handicap people. the show started late every night. No place to go. Nice pool area nice beach only every day when you wants a beach chair the guy wanted money.

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Fire Supply  - 

Verified Purchaser

Melia Jardines del Rey: Will definately be back!

I travelled to the Melia Jardines del Ray in January 2019. We will definately be back both with the kids and without! I loved that it was a quick drive from the airport! Check in was very quick as they directed everyone into one big room and called out your family name at which time they asked for your passport to verfiy with the front desk and presented each family with an envelope with their room keys, a la carte selections (these could be changed if you didn't like what was chosen), wi [... read more]

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Chrissie  - 

Verified Purchaser

Muthu Colonial Hotel: We love the resort

The people working at the resort tried their best to accommodate all of us. We went as a group of 22 and arrived with no water nor toilet seats in our rooms. Some did not have ac as well. We requested to have 10 of the rooms changed because of and all were happy with the move except one but simply due to not having a working toilet, until the last day. We cannot get over how nice the workers are and how hard they try to make us feel at home. The new buffet was amazing and we all would go back [... read more]

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Katou for Gatineau  - 

Verified Purchaser

Melia Jardines del Rey: Huge Resort

Just came back from a vacation at this resort Jan.24 to Feb.1,2019. The weather was amazing only one day of rain. That day we spent it bowling just at the end of the resort a lot of fun seeing I had never bowled with big balls.... We stayed in the elegance room block 9, which was a fairly good walk to wherever you wanted to go, but there were carts that can pick you up and bring you to the beach or to your room. We had 4 a la carte restaurants, the first one was the Ranchon Cena close  [... read more]

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Private  - 

Verified Purchaser

Tryp Cayo Coco: Was nice

The food was great the beach was fantastic most of the workers was nice some of them were grumpy. Met some great people. My son was never South and he live everything about the place. Lots of hot water

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Private  - 

Verified Purchaser

Muthu Colonial Hotel: Decent

Entertainment was fantastic. Hot water wasn’t working in hotel room. Food and service was great. Beach was beautiful. Everything was very clean and neat. Drinks were very good and service was great as well

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Sueb  - 

Verified Purchaser

Tryp Cayo Coco: Amazing resort

I thought the hotel was amazing. Very very clean and well maintained. The food was delicious and always a wide variety to choose from. The staff were very friendly and helpful when you had a question to be answered.

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Maryse  - 

Verified Purchaser

Muthu Colonial Hotel: Great time's 🌴

This hotel was great, the people very nice, the food at the buffet was great , à la carte super. The rooms were clean, maids very polite the only thing for me was that we were in two blocks (22) no air conditioning and no hot water the 2 nights and changed for block (33) and had no Air conditioning at all😖 the rest of the week but had hot water so all and all great trip

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Robbie  - 

Verified Purchaser

Memories Flamenco Beach Resort: Fantastic resort

I enjoyed the resort immensely the rooms were clean a r very well kept. The grounds were beautiful and well kept, loved seeing the cats around. The pools were very well kept and lounge chairs were available immediately. Most of all the staff especially the dancers interaction with guest was fantastic as well as the Barman at the swim up bar. The main dining room was well staffed and food plentiful. The specialty restaurants were superb where food and service were excellent. Lastly the sho [... read more]

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Dianne  - 

Verified Purchaser

Tryp Cayo Coco: Great place!

We were totally surprised by this hotel. It’s a 3.5 stars but we felt like it was 4.5. Food was amazing. I would say the best out of all the other places we’ve been. Grounds are well kept, rooms were very clean, beach was amazing. Two pools which makes it nice. One with all the activities and the other one was a quiet pool. You could also find a bar at the quiet pool. We got 3 of the 4 a la carte restaurants, Italien was truly the best with Erline as our waitress. Let’s not forget [... read more]

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