Bahia Principe Escape Aquamarine: Good Adult resort
Rooms were fantastic, clean and big with great air conditioning.
Lobby area was nice with great bartenders, but the area should be better ventilated with fans as its quite hot at times. Love the covered outside lobby area for ambiance and smokers and entertainment.
FOOD: Buffet has a great variety of food, but as with most buffets nothing is hot. They had a fantastic salad selection but the dressings had no flavor. Egg guys were both great and line ups minimal. Service in buffets was[... read more] great for being seated but lacked for drinks, water or coffee unless you pre-tipped or had a relationship with the server which never happened for us. Ala cartes were hit and miss, the Japanese is great both for the show or ala carte, and were heard Mashua Nikkei was good as well as the Brazilian, but as Aquamarine quests you are not allowed to go to the Brazilian now. MEAT was a nice spot, but ALL our food was luke warm to cold, even the Rib eye steak.
The Sports bar had great HOT food, wings, mozzarella sticks, burgers and fries among other things. Its only open 4-12pm and I think it should be open for lunch too as there are NO ala carte options for lunch which I found disappointing. I like to be able to sit by the beach in a restaurant and order food, there was not even a snack bar with just pizza and burgers for that and the Aquamarine guests cannot even use the Beach grill as its only for the Luxury Bahia guests. Big separation there, we are only allowed to use the beach there and the buffet down there which I found poor. We got to all go to the Beach Grill once and it was HOT food and was amazing, we all (20 in our group) noticed how amazing it was comparably. We also heard from many returning guests that the food and service has gone down alot since November 1st which is truly unfortunate.
Entertainment: The pool side staff is amazing and so are the bartenders and towel staff!!! Loved Willy, Marcus, Rosa and Stefanie. They are also by the outside lobby to dance with you later on in the evening when there is Live entertainment from 7-9pm every night. Then there are great shows, silent discos, Karaoke, and couples fun, so really you never have to go to the Village stage, or Theatre to see anything unless you want to see Michael Jackson which we heard was great. Seen it before.
BEACH- Its a nice beach, apparently the sand was whiter 5 years ago. There are ALOT of chairs, its like a city of chairs but the resort is large. Lots of seaweed coming in, they clean the beach very well but its all over you jumping in the waves too which is something I have not experienced before and is rather gross. Plus there are lots of mosquito's, and not thinking they are all at the beach as my husbands lower legs were covered in bites and we had not seen the beach yet.
As a whole we did have fun, I would give this hotel at 8 out of 10 since its the DR and I expect less. If you want to go drink and relax and don't mind a LARGE hotel and taking a Tram to the beach or walking 10 minutes then I would say yes go. Personally I like to look at the beach via the pool area, or have it close by for morning walks, and found it just a bit too inconvenient. So I would not go back for those reasons. Also my husband and 4 others in our party all got quite sick while there.
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Bryan -
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Bahia Principe Escape Runaway Bay: A relaxing vacation
We had no issues at all this trip. The grounds are well kept, the rooms were simple but clean and there was no lack of tasty food. As a wheelchair traveler we occasionally run into the odd curb or entrance that is an impediment to travel but this was not the case here. While the ramps may be steep and not always close, they are there and usable. There were no issues entering any of the ares of the resort we wanted to visit. There are a couple of floating beach wheelchairs available but we d[... read more]id not use them this trip. We saw several guests in wheelchairs and never heard any complaints. The beaches are small and inaccessible near the Luxury side but on the Grand side they were hard packed and usable.
The food was tasty and plentiful and the staff were very accommodating and friendly. We had issues with staff cellphone use last time we stayed here but it looks like that has been addressed.
We have other places to try but would happily return to LBPRB.
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Traveller -
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Bahia Principe Escape Aquamarine: Great resort
large beautiful resort. Caribbean village needs a better variety of shops. White parties are fun. Restaurants are beautifully decorated very up to date. All details even in the corridors with the rought iron is lovely and high end. The rooms are large and cozy. Bathroom is awesome, love the jacuzzi tub after being in the pool and on the beach.
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Private -
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Bahia Principe Explore Akumal: Amazing Resort!
The resort was beautiful! We had a view of the water and morning sunrise from our balcony in building 69. Rooms were nice, but bed was uncomfortable and pillows small. Loved being close to the beach. Food was delicious and drinks never stopped coming. There are so many restaurants to choose from and loved the other resorts as well. All the staff are so friendly and welcoming, they work so long and hard to make your stay pleasant. We definitely will go back! Thanks Nicole, look forward to [... read more]booking another trip with you!
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Private -
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Bahia Principe Explore Coba: Bahia Principe Coba is the best!
We stayed in Coba for 12 days. Excellent room service. Extremely clean room. Well-maintained facility. Easy access to all facilities with regular transportation. Food is good; a la carte restaurants: Tortuga-excellent, Mediterraneo-excellent, La Gourmet-average.
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Jayboo -
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Bahia Principe Explore Coba: Enjoyed Grand Bahia Principe Coba
This resort was terrific. It checked off everything I needed to enjoy myself on this week getaway at an all inclusive with family.
Although large, it was easy to get around on the trolley system with some learning and repetition.
The staff were very hospitable.
The food was delicious and the variety was great. I'm big on seafood and was quite impressed with the offerings for the buffet and even more so in the a la carte restaurants.
The drink selection was A+
The pools were[... read more] perfect.
Beaches were ok, but this was not an issue for me.
I would definitely consider going back. :)
Regardless of resort, if you do stay somewhere in the Riviera Maya you owe it to yourself to visit some of the ancient Mayan cities (such as Coba, Tulum and the grand Chichen Itza)....they were truly jaw dropping!
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Ipopovic -
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Bahia Principe Escape Samana: Excellent resort
We liked the hotel: rooms are spacious and clean, food was great, and the beach we love. The staff was great, very nice, polite and overall very good experience from the reception, bar tenders, people in the restaurants and others.. All in all one of the best vacations recently, and we are thinking of going back.
Extremely clean, great service, excellent food, friendly staff and guests. Very large, multiple pools, but easy to get around via golf carts. Many guests said they stayed at other resorts in Mexico and rated this as their favourite.
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Private -
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Bahia Principe Escape Runaway Bay: Amazing Resort - Adult Only
This is our second time at this resort. It is difinitely a 5 star! The resort is beautiful and the service is excellent. They go out of their to help you. Food is excellent and the Steak House is to die for. Nightly shows were awesome ðŸ‘
Beach is very nice but we were at the pool each day. Daily entertainment was good.
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Sophy -
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Bahia Principe Escape Bouganville: Great vacation
Great vacation, we had a good time. The food was good and so was the service. It was relaxing and enjoyable. Only down point, it was our honeymoon and although we requested a little something special we didn't get anything.
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Private -
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Bahia Principe Escape Bouganville: Good value
Nice resort good value for your money. A la cart dinners excellent, buffet good with lots of variety. Room clean. We had a lot of power outages which was a nuisance. Staff pleasant..not all staff could speak English.
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Mackenzieharold -
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Bahia Principe Explore Coba: Absolutely amazing!!
I had the most amazing time. The resort was beautiful and well kept, and the staff were amazing. Especially the Animation/Entertainment Team. They made you feel welcome and at home. 10/10 would definitely go back again.
Everything was great, we wished for my of the Jamaican culture actually on the reaort.
As well as more friendly attendants in stores. 2 men were very rude to use while shopping. Also the exchange rate was terrible at the hotel. ( cash attendant was very rude when I was asking questions, front desk.)
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Janice1982 -
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Bahia Principe Escape Sian Ka'an: Clean, friendly and very attentive staff
We went for our honeymoon and booked the superior penthouse jacuzzi suite. It was incredible! The stars at night were amazing!
Great hotel, we would 100% sray here again!
Great place for rest and relaxation!
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Robert -
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Bahia Principe Escape Samana: Amazing Resort on the wrong beach
Resort was Amazing..food was good quality . Rooms were very clean and comfortable. However there was No activity on the beach and beach was way too small and the water was too rough to swim. Most of the staff and servers were friendly. Some should smile more .
Overall good value.
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Joep -
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Bahia Principe Explore Coba: Great Staff and great hotel
The place and people are great, would recommend them any time. The place was clean, lots of food, Staff went out of there way to help, If any thing I wish I have learned some Spanish, that was my problem, but we all got around it. Great time.
Bahia Principe Escape Sian Ka'an: Not likely returning
This is our 3rd time returning and the resort is not what it used to be.
The breakfast buffet was not re-stocked of salmon other items etc. In the past they had a lot of food and when we followed up with staff daily-they just said "no" we don't have any. No extra effort made by staff and don't expect to be treated better if you are returning guests. Myself and travel agent advised that we were returning guests yet we were excluded from the returning guests welcome event and we also told th[... read more]e hotel manager upon arrival and he didn't acknowledge this/us. He just said someone will take care of you -and that was it.
Additionally, we emailed to see if we could pre-book a la carte restaurants as we had done in previous years-and no response from the hotel period. Yet, some other returning guests emailed and were able to pre-book a la cartes-so it seems very inconsistent the service received.
The shuttle service from Akumel to Siaan Kaan was always a 20 min wait and there is only 1 ladies bathroom at the infinity pool (sink was broken the entire week we were there and despite advising hotel staff and other ppl advising of same-it was not fixed). This forced you to go to the restaurant which you would have to be fully dressed to use the restroom. The bar here ran out of things (bar, mix, bananas even when it just opened) and the service by bartenders is definitely not a 5*-however, the Siaan Kaan beach was well managed and great service there.
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Ronin37 -
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Bahia Principe Escape Sian Ka'an: A Mayan gem!
We've returned again after staying here in February 2017 and December 2017, we couldn’t stay away....
After going to about 20 different all inclusive resorts in Mexico, Cuba, Dominican and Jamaica over the past 12 years we've found one that we want to keep returning to. We always thought we'd want to try new places, but Sian Ka'an has it all.
I'll do my best to cover all aspects of the resort and would be happy to answer any questions.
Quick overview :
We visited Sian Ka’an early[... read more] November as a couple for the third time in two years. Don’t be sceptical about the resort not being on the beach and having to take trolleys, as neither of those things are a concern. The beach that is dedicated to Sian Ka'an is AMAZING and the shuttle service is prompt and efficient at all hours of the day. Sian Ka'an is an adults only resort that is situated across the street from the beach and part of a complex of 4 Bahia Principe resorts (the other 3 are across the highway). Sian Ka'an guest have access to all of the resorts, and restaurants however only those staying at the adults only section of Akumal have access to Sian Ka'an.
Details :
The resort is about 90 minutes from the airport, our carrier provided a bus transport which was efficient - 90 minutes is a fair drive, but it goes by quite quickly as there is lots to see as you drive thru the Mayan Riviera etc.
Check in - was efficient, we arrived around Noon and although the room was not ready (as the resort was at capacity) it was available just before 2pm. Overall the check in experience was good, the front desk staff are courteous. As there are approx. 20 buildings all with 3 floors, the bell boy delivers the luggage to your room or will take you to your room. The initial impression of the resort is highly positive - it's an open lobby with marble and bronze statues / pools etc.
Room - we had a deluxe suite (one step up from the standard) we were on the 1st floor and were in a lush tropical paradise (there are no ocean views within Sian Ka'an as you're across the street from the ocean) The room overall was nice, we had a wet bar, and fridge stocked with beer, pop, liquor, water etc. A table and chairs, couch and a large outdoor patio with two lawn chairs and a table. The outdoor patio is likely being in the tropics....birds and various animals can be found wondering the property. The bed is comfortable, there are plenty of comfortable pillows on the bed, but it all depends on what kind of pillow you like. The bathroom is smallish with 1 pedestal sink that is a bit awkward and not ideal for laying out products. There is a shower that is modern however not romantic if that makes sense. As a reminder for those that haven't been to Mexico before, DON'T DRINK THE TAP WATER - DON'T EVEN BRUSH YOUR TEETH WITH THE TAP WATER. You can get as much bottled water as you want - you can call down for it if you need more or you can stop by the main lobby on the way to the room and they are happy to give you as much as you need. There is a safe in the room that is easy to use. WIFI is available in the room and throughout the resort - it can be used at the pool etc if you wish. WIFI worked incredible well - no connection issues - available across the resort. Being on the first floor, we did see a few bugs.....some ants on the patio, and we did have a fair sized spider at one point - we ended up just laying an extra towel at the bottom of the door to ensure no other friends came in for a visit. The air conditioning in the room is controlled by a remote and easy to use - as well there are 2 ceiling fans - we ended up using those as they more then cooled the room adequately.
Food & Service - The service for the most part was excellent - the breakfast buffet at Sian Ka'an is exceptional, some mornings there would be live music. As for breakfast, a wide selection of pretty well everything....the omelette bar at breakfast had a great selection. The wait staff were very nice consistently. The buffet food was very tasty for lunch and again a wide selection. Breakfast has loads of juices, fruits, veggies, pancakes, pastries, eggs, meats, fresh break, a toasting station etc. Lunch has a pasta bar, burgers, hot dogs, pizza, sandwiches, fish, salad station, ice cream, desserts etc. We ate lunch at the Infinity pool at Akumal most of the time, and it had excellent food - it’s situated right beside the ocean so it has a great view and nice breeze. We ate at a la carte restaurants every night, and all were quite good. The Mexican (Tequila) was exceptional with a mariachi band playing at tables during dinner. The Italian restaurant (Dolce Vita) we went to twice and enjoyed the chicken Parmesan. Maiko the Japanese restaurant at Sian Ka’an was also fantastic and offered our best meal of the week. The Sushi Dao is exceptional. The Brazilian steakhouse (@ the Akumal infinity pool) was also a great meal. The buffet at Akumal for both lunch and dinner offers the most variety and quality of the buffets.
The Pool / Property - Sian Ka'an has 3 pools - one near the fine dining restaurant - this pool is the quite zone.....the middle pool is the biggest and some folks were playing music, but it was still quite quiet. The bar hut is in the middle of the second pool and the third pool....the third pool has music and "entertainment" for those seeking a bit more interaction. The pools were nice and again in more of a tropical setting. We ended up at the infinity pool at Akumal (which is also adults only) - it overlooks the far south end of the beach / resort, and was absolutely fantastic. Great views and service around the pool. It is usually quite busy by early afternoon you likely won't find an open bed. The pool area is clean, we would be down at the pool area around 9am and there were still a few spots. The beach towels are in your room when you arrive and need to be there when you check out - loosing the towels costs $20 or something like that. The service at the pool area is EXCEPTIONAL - service at your loungers - the wait staff come around often and non stop to ensure you're hydrated! :) A full range of drinks - beer, wine, spirits, champagne and more top shelf type liquor too. Be sure to try ICEBURGS - half to 2/3 beer and then 1/2 to 1/3 frozen margarita....those were the drink of choice for the week, but aren't on the drink menu :)
The music around the pool is on a loop of cheesy music....same songs all week long. I would recommend bringing your own mini speaker... then you can listen to something a little more exciting. The property is beautiful - well maintained, lots of large palm trees and greenery. Likely the lushest resort I've been.
The ocean and beach area is beautiful - There is a defined area for Sian Ka'an that is adults only - its a beautiful cove with crystal clear water. It's close to the Akumal pool area, and if you walk south you get to another adults only beach that is right in front of the Akumal infinity pool. Lots of lawn beds, and wait staff will serve you on the beach. The water in the ocean is pretty well crystal clear and clean - we saw loads of fish, but nothing else too exciting. We walked down to the Bahia Principe Tulum beach and it was crazy - kids galore and people galore - that beach is for people staying at Tulum and Coba and was really quite chaotic.....just stay at the adults only part and you'll be all good....the bar on the beach with the swings is lovely.
There was a varied range of nightly entertainment. Twice we heard a great cover band singing modern and classic rock songs. We also heard a couple other cover bands that were more comical then good......like a cat stuck in a bag....but it was ok for 30 minutes to an hour while waiting to go for dinner. We enjoyed sitting at the lobby area of the Sian Ka'an which was always quite busy and happening between the 7 - 11pm hours.
The peso conversion is a bit of a floating target during the week for exchanging Canadian. You do not need to get American currency from Canadian - they will exchange Canadian at the front desk no problem. (As of early November 2018 it’s 1250 pesos for 100 Canadian)
Gym - there is a gym at Coba and Akumal - we would go to the Coba gym for about 8am and would have no issues getting machines - ellipticals, bikes and treadmills. Free weights and weight machines. Not the best gym, but good enough for a vacation workout. Runs around the property can be majestic with all of the great greenery and scenery.
I think I've covered about as much as I can. It's a great resort - highly recommended - we may end up trying Akumal next time to be closer to the beach / infinity pool and would still have access to Sian Ka'an if we wanted some quiet.
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Private -
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Bahia Principe Escape Aquamarine: Good resort.
First appearance stays with you. The lobby very lovely and clean. Staff very friendly and accommodating. The bugs were present and I ended up with a miserable vacation. The staff were sympathic.
Couple of things was an noisy air conditioner which they tried to fix but didn't last.
The entertainment at pool side etc were not super friendly but we are all different. So you decide.