Occidental Arenas Blancas: Good for what you pay

The hotel overall is really nice, lots of pools, bars and restaurants. The best bar is the lobby bar, the drinks from the pool bar and beach bar weren't very good. The rooms are okay, we booked a queen room and had 2 double beds though. The shower head was broken but my husband kinda fixed it so we could at least shower. We were missing half of the shower door but it wasn't a big deal and after talking to other people it sounded like theirs was the same. The room overall was fine for how much ti [... read more]me you spend in there. The food isn't bad but you definitely get sick of it after a few days cause it's mostly the same stuff. There's the a la carte and other restaurants though. The beach is amazing, and the hotel is only about a 10 minute walk to downtown Varadero. The majority of the staff are so nice and friendly, we loved Sandra who works in the lobby bar, she makes the best drinks and is the sweetest person ever. The lobby bar closes at 11 then there's a disco which is open till 1 and after the buffet closes at 11 the a la carte serves snacks (hotdogs, hamburgers and grilled ham and cheese sandwiches) all night which are actually really good.

Occidental Arenas Blancas: nice resort

hotel overall was nice but the food and service was not so good. I asked for a birthday cake never received it , had a lot of trouble because of that, however resort is nice. rooms need fixing. It was a birthday trip I was very disappointed with no cake and champagne even though I had that on the reservation and even asked customer relation for it

Occidental Praha Five: A good 4.5 star hotel

We were able to judge how good this hotel is as we were there for one week.we ate several meals there,including of course the buffet breakfast.All employees were very attentive,friendly and appeared to like their job.The housekeeping was top notch,but they could supply a few more toiletries. I don't know what a hotel must have or do to become a 5 star hotel but this one is very close to that. Knowing it was our 55 th wedding anniversary they discounted the price on 2 of our dinners by 20% an [... read more]d left a bottle of good quality bubbly in our room. We would stay there again.

Barcelo Maya Beach Resort: Good resort

Good hotel food was good service was good a relaxing holiday relaxing time on the beach and pools went to town the last two days love the mall in the resort and the market mini golf didn't think you should have to pay for bowling and the water park the al- carts were very good

Barcelo Solymar: Barcelo solymar Cuba

The hotel and amenities were good. The food could've been better regarding quality and selection. There were only two restaurants so not much selection. There weren't any nightly events that I was aware of and the front desk attendents were not very attentive. They wouldn't answer phone calls externally or from my room.

Barcelo Maya Colonial: Huge Super Clean Resort

Just me and my 2 boys (age 14 and 17) made the trip.The rooms where very clean and nice .They had a cot/bed all set up when we got there so we each had our oun bed.Room service was amazing. The resort is Huge.We only saw about half of it.Really easy to get loungers at the beach anytime of the day.The snorkelling was great right off the beach. I heard a restaurant review once that said if you want to know how clean the kitchens are ,look at the bathroom.The bathrooms everywhere are the cleanest [... read more] I have ever seen.The food was fantastic. My boys did sports all day long and eat all day long of course also. The gym was state of the art.Hardly anyone there but if you like to work out it a must. Cheers,drink the dark Modella Beer

Occidental Arenas Blancas: Amazing

loved everything! will go back soon people are friendly and the food is delicious good service! the ocean is crystal clear and clean and nobody bothers you we had a really nice time I just wish there was more entertainment!

Barcelo Solymar: in need of renovation

Resort was not well kept. in need of major renovations. Very run down. No hot water. locks on doors not functioning properly. Broken doors, locks,safe, walls, ... not fixed once damaged. water leaks in rooms, mold, and smell. air conditioner not working. told staff about problems but no repair in sight. food is limited. if something is finished during buffet it is not restocked!! example pasta was finished -- that's it no more.. the list goes on.. VERY DISAPPOINTING in general

Barcelo Solymar: great resort

The resort was very clean, friendly and fun! Very fun for young adults aged 20-35. Right beside the beach. The beach is beautiful and clean. The food was fair, drinks are very good. Would recommend i the summer and winter!

Barcelo Gran Faro Los Cabos: Fantastic Resort!

I have been to many Mexican resorts, but this one was the best ever. I enjoyed everything about the resort. The food was great, the staff were courteous, the rooms were nice with comfortable beds and the size was right. Not too big and not too small. The best part of it for me was the constant breeze from the sea anywhere in the resort. Even though the temperature was hot, I didn't feel the humidity. Even at the evening shows, you always felt the breeze and was comfortable. I found Los Cabos to  [... read more]be very safe and much nicer than other parts of Mexico. Very distinctive. It was also nice to be able to walk just outside the resort to outside cafe's and bars or just for a leisurely stroll. Would definitely go again. Hopefully soon.

Barcelo Bavaro Beach: Beautiful resort

The grounds were lovely. Everything is so clean. Food was great. Very pleasant employees. The best beach I have been on, soft sand, and clean sea water. There is nothing I would change. I have absolutely no complaints.

Barcelo Solymar: Honest review!

Since I've been to this resort 4 times I've got plenty to write .Rooms are big and comfortable as well as the beds. Food needs to diversify and certain options were consistently unavailable. As if they don't even have them. Almost every time I went to the snack bar they would only serve burgers pizza and hot dogs even though the menu had 6-7 other options . When we had a la carte dinner the menu had plent of options , food and drinks . However we could only order pizza and pasta and they only ha [... read more]d one beer available . Menu said it had Heineken corona and etc. However those were never available and they never have been everytime I've been before . This wasn't an issue for myself since I knew availability was always an issue in Barcelo However if that's the case that should be removed of the menu . Another thing I noticed this visit is that the lobby bar actually had premium imported alcohol however we were asked to pay for it. And why is this an issue , well we paid for all inclusive and usually there is a disclaimer that states only domestic alcohol is free and without that disclaimer one would figure domesti and imported would be for free . This needs further clarification as some people would maybe want to pay the extra when booking the trip to enjoy unlimited premium alcohol with having to bring the extra cash for premium alcohol . In the moment it seems as if the bartenders were trying to take advantage and make more money for them selves and this is not a good image . Our over all experience was amazing , since I knew what to expect . Except this time I know tourism is changing in Cuba and I figured honest feed back is the best way for Barcelo to improve for tourist to continue coming back instead of going to better places . In the end it's these small little things that make a difference for tourist and I'm sure others have noticed this and others will. As for trip central , the travel agents Shauna and Teelah were very helpful and nice . I appreciate all of their help. They deserve the recognition.

Barcelo Solymar: Awesome

The hotel was awesome, The food was much better then expected, the staff is friendly and welcoming. I would suggest to anyone from young to old because there is something for all age groups. The lobby is great, their coffee even better!

Barcelo Maya Colonial: Lovely resort.

August 13-20/2016. Barceló Maya Colonial The best food and show was at the Japanese restaurant. The appetizers, tempura shrimp and veggie sushi, were very tasty. The surf and turf, steak and lobster, were cooked to perfection. The Mexican restaurant was very good. However, it took very long to get the food. Obviously everything was made fresh and was worth the wait. Seafood restaurant, service was too fast, they almost seemed to have the plates sitting and waiting to be order [... read more]ed. Shrimp and lobster were mushy, not under cooked, not over cooked but mushy. The disco was fun and played every type of music. From Bon Jovi to Rihanna and the dance versions of the songs. We did not go to see any of the theatre/night shows. Every washroom on the resort was clean, had toilet paper, and soap. The buffet at the Caribe had more selection and hotter food then our buffet at the Colonial. I liked the fact that we could eat and drink at the sister resorts, except the Palace. The double decker bus was convenient in taking us to all the resort lobbies. The mall was impressive. Bowling, casino, haunted house, stores, water slides, etc. Bowling and haunted house was $15 US per person. Extreme Elevator was $10 US per person. I was disappointed that there was no free Wifi except at one end of the mall between 10 am - 1 pm. All the staff were friendly and helpful. A few that stood out were; Carlos Ortis at the Caribe breakfast buffet, Sandra, our maid/house keeping, Roberto at the piano bar, Hugo at the front desk of the Colonial, and Marco aka Mark Anthony at the pool bar, across from the Captain Morgan buffet. The resort may need more staff. Sometimes the pool bars and buffet wait staff were busy and took a long time to serve us. One dangerous thing to point out is the drips of water from the air condition in the Caribe buffet. The staff was always mopping up because the floor was extremely slippery. Our safe did not work and was replaced within 20 mins of us informing the front desk. Same with a blown light bulb in our washroom. Over all we had a wonderful time and would go back.

Barcelo Solymar: Amazing resort!

Although the food wasn't the greatest, this resort and the overall atmosphere made my stay so worth while. Definitely for a younger crowd, but every night was a good night. I would recommend staying in the premium rooms, they're the best ones.

Barcelo Solymar: Not satisfied

Stayed with a young family at the BARCELO for 4 days in Aug 2016. Hotel/room: Very old and un-kept, although we did see some people doing some paint jobs. Plastic cups found throughout the day in the pools, which are not cleaned (people found swimming at 4am). Food: good seafood, but very average same food, recycled 3 times during the day. Lots of fliees and birds on the tables. No AC for 2 days. Staff: biased. some are very caeless, a few go above and beyond.

Occidental Caribe: Great vacation.

If we would have wi fi everytime as well, it would have been perfect. We've missed the communication with our friends from other resorts, other than that, it was a great vacation and we'll remember it.

Barcelo Solymar: Amazing resort!

Although the food wasn't the greatest, this resort and the overall atmosphere made my stay so worth while. Definitely for a younger crowd, but every night was a good night. I would recommend staying in the premium rooms, they're the best ones.

Occidental Arenas Blancas: Great resort

First time in Cuba with my family for one week great resort with amazing beach with friendly staff and clean hotel but rooms needs to be a bit updated. Food was great a lot of selection to choice from but mostly same food everyday when looking at it which made me got tired of eating the same thing.

Barcelo Solymar: Awesome place!

This resort is big with many pools to enjoy, a beautiful beach, and excellent service. The staff was always friendly, and the restaurants and food was pretty good. One things I liked a lot was that the buffet and restaurants are air conditioned unlike other resorts where I've been to where I have had a difficult time keeping my appetite due to the heat, but that was not a problem here.