Riu Emerald Bay: Riu Mazatlan Emerald Bay

hotel - staff was friendly, reception was fast and easy grounds - room was lovely, ocean view, lots of towels, water, cleaned well daily food - good choice at all meals and lots of it, waiting staff most helpful and agreeable excursions - should tell people it is in US money - they said it was Canadian; the Amazing Mazatlan tour spends way too much time at restaurant, games were stupid and time wasters - we were two hours late returning to hotel - beach - could be cleaned better in early m [... read more]orning of garbage, cigarette butts, and during the day - garbage left laying around; lots of chairs available entertainment - okay - not very professional, repetitive money exchange - they are very picky about Canadian bills - can't have any spots, tiny tears in them Bar - staff was very friendly, helpful, games were fun

Riu Reggae: Rui Reggae Nov 25 - Dec 3, 2017

Nice Hotel, however, both pools were closed almost all week long during our stay. Gym was also out of commission. Food was good, weather was great and the workers at the hotel were very pleasant and helpful.

Riu Emerald Bay: Fabulous Resort

The Emerald Bay Resort, Mazatland was fantastic. There was a large variety of foods to satisfy anyone; vegetarians, meat and fish eaters, dessert lovers and juices to shakes. It was perfect. The resort was very, very clean. Designated personnel for pool bathroom cleanliness. The whole building was spotless. The staff were friendly, polite and very happy people. Will go to this resort again.

Riu Ocho Rios: Perfect in so many ways

The staff at this resort were so friendly and made our stay so enjoyable. The snorkelling off the beach was great, more schools of fish and types of fish than we seen on our off site excursion. The Jamaican patties, and cinnamon buns where among our favourites. This resort is quiet and would be perfect from families and older folks, but is a bit far from the airport.

Riu Palace Bavaro: Awesome Resort

Room was very nice and clean. Always had a well stocked fridge, bottled water and fresh towels. Grounds are amazing and clean. Three different pool areas and gorgeous beach with plenty of chairs for everyone. Food at the buffet was always good and steakhouse was awesome. Staff is very pleasant and friendly. Thanks to Kevin Dupuis from Trip Central for helping us with all details to make this a wonderful trip. Would definitely go back.

Riu Palace Paradise Island: Wonderful experience, friendly staff, great food and really nice beach!!

We really enjoyed our stay at Riu Palace on Paradise Island. The staff were wonderful, always pleasant, helpful and had a smile for everyone. The food was great and of course the drinks were good with lots of variety. I would of loved if they had offered clamato juice for ceaser's and Coors light but there were still plenty of other good options. The swim up pool bar was rather cool, might be nice if it was heated like the 2nd pool on the property. I would definitely stay at this resort aga [... read more]in. Thank you to Felicia for taking care of the booking.

Riu Cancun: Great Place to stay in Cancun!

The Riu Cancun resort is a modern and well maintained property with very good customer service, onsite amenities and fantastic food. The only downside is that the beach area has some larger rocks in the shallow water that you need to navigate to avoid a stubbed toe etc . It really is a beautiful resort and one that I returned to for a second stay... so that says something.

Riu Flamingos: Great resort

Clean, pleasant staff, good entertainment, great food, lovely Christmas decorations. Only complaint would be, no Wifi available in rooms, but they are working on it. Would love to have coffee maker in the room!

Riu Vallarta: Super great stay

I have nothing bad to say. Good food, drinks. Super clean. What we enjoyed most was all the live bands they bring in. The evening entertainment is so fun. Only bad thing was family rooms next to ours so it could be noisy during the night and early morning. You can’t go wrong here

Riu Playa Blanca: Very Nice Resort!

The hotel was a very big place, there maybe should be elevators at each end of the building as well as the center where they are located. If you have someone with difficulties walking, there is a lot of walking just from your room to the elevator down to the restaurants and down to the pool and back to the elevator only to have to walk hallways to your room almost all the way back to the pool, could not switch rooms as the hotel was full with local folks also enjoying the resort. The washroom s [... read more]hould be open by the pool, makes you wonder who really bothers to walk all the way to the restaurant to use the restrooms. The food was good, not great but good. The staff kept the rooms nice and clean! The rooms on the second floor were musty smelling. There was a problem with the safes but the hotel handled that almost immediately which was great! The nightly entertainment was excellent! The Travel Agents with Sunwing were awesome at the resort!!!

Riu Montego Bay: Montego Bay Riu

I happily recommend this property. The staff were FANTASTIC. The food was GREAT! The Grounds were kept in amazing condition. The beach is well kept, but the swimming is a little off, in the water it is a little slimy on the bottom due to what appears to be a break wall that minimizes the natural flow of the ocean. Complex #1 was also musty/mouldy smelling. When told of this, the front desk immediately moved me to another room, which was perfect. All in all, I would go back to the RIU  [... read more]Montego bay, in a heart beat.

Riu Palace Antillas: Fabulous Resort

Great vacation! Rooms were nice, staff was great, pool and beach were awesome. Enjoyed the casinos in both Riu Hotels. Food was really good, including the buffets. I would highly recommend this resort!

Riu Playa Blanca: Great place to take grand children

Food is good , hotel very clean , staff great , weather hot , small enough to walk every we’re comfortably , it is a four star , al 21 of us had a great time ,lots of things to do to put in time . If did not what to lay a round and sun bath.

Riu Ocho Rios: Another Great Stay at the Riu

Room was very nice. (upgraded due to returning many times) Grounds and pool in great shape Beach was awesome as usual Food could have had more variety but certainly didn't go hungry Staff friendly and helpful

Riu Playa Blanca: Riu Playa Blanca was a very clean resort.

The food and the clean atmosphere made our stay a pleasant one. We rate it Highly !!!!!! Sunwing people where very professional and knowledgeable at their job. We Thank them. Sunwing needs to look at the time slots the planes fly in and out of Toronto to Panama. This would increase more Travelers from Canada for sure. The Pederson's Ontario, Canada

Riu Playa Blanca: Excellent. Amazing

It was so clean and friendly. Staff were always cleaning and offering assistance, answering questions. This was our first time to do an all inclusive and were very impressed. The tour we did from the hotel was excellent and would recommend highly. First class!

Riu Flamingos: Great time!

The resort is beautiful, clean and quite big. The rooms and bathrooms were well kept, and I have very high, specific, standards (some would say princess) when it comes to this. We did ask for new sheets as there were random hairs (assumed to be from the house keepers) but they came up and changed them very quickly. Staff was great although many don't speak english apart from the lobby staff. I was a bit worried seeing theft complaints but honestly, why would you do/expect things that you wouldn' [... read more]t normally at home. We simply left the DND sign up the entire trip and requested things needed while we were present. NO issues. Drinks and food were great too, buffet has the better variety IMO. There is an Asian restaurant behind the Mexican one that many seemed to not notice. Beach has darker waters but many told me it's due to the season and obviously this has nothing to do with the hotel itself. ATV tour is highly recommended. Take a 10 minute taxi ride to the nearest city or I found out later you can WALK along the beach to the same market.There is an AMAZINGG restaurant that you MUST try "Seafood the Fat Boy" I wish I found it sooner. Street level is hotel after hotel so for those who like to explore you would need to take a cab out further or walk along the beach. If looking to party in the city, we took a 40 min cab to a club called Mandala. Beautiful club and fun, safe, vibe. Overall amazing trip, left too soon and I would definitely return!

Riu Reggae: Riu Reggae and Riu Negril

Until the Reggae hotel was flooded and we were transferred to Riu Negril, it was wonderful. Both were 5 star all inclusive resorts, but what a difference in staff conduct. At the Reggae the staff were very attentive and inclined to go to great measures to please you. The staff at Negril, with a couple of exceptions, were more interested in socializing with each other than in doing their work. We were made to feel that we were an inconvenience to them. Both facilities were clean, well maintained [... read more], and the food was good.

Riu Caribe Cancun: Wonderful resort

We stayed here from Nov 22 to Nov 29 and it was absolutely amazing. The Resort itself was very clean inside and out. Great pools and the beach was fantastic. Not huge by any means but very beautiful with incredible sand and water.. The food selection was fantastic and the staff were just as incredible. I would definitely recommend this resort.

Riu Cancun: Beautiful hotel best view!

Hotel was excellent, food and service were great, highly recommend this hotel. Very modern and clean. Every room has ocean view. Hotel location is great, which allowed us to take daily walks in the lively city. Great trip!