Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

review headshot

Adel  - 

Verified Purchaser

Melia Jardines del Rey: Safe,friendly resort

Very accommodating lovely and safe place. Friendly staff everywhere on the resort. Food was plentiful. Pork chicken pizza rice pasta fruit seafood and veggies. Yogurt juice coffee tea lots of desserts and bread water and alcohol. Beautiful beach some rocky. Resort needs some upkeep but very clean with palm trees and natural setting. On premise dentist saved my vacation stay. Thanks to Rafel, sunwing reps front desk and customer service. Little issues resolved quickly. Enjoyed our stay.  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Tiff  - 

Verified Purchaser

Melia Cayo Coco: A gem

This hotel is a gem! The beach is beautiful, the landscape is beautiful, the rooms and food are great! The bathrooms are clean, the bars are always full and plenty! It’s only 10 Minutes from the airport. The best thing about this hotel is the staff!!! Welcoming, friendly and genuine! They always go above and beyond for their guests!! ??

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Memories Paraiso: Memories Paraiso cuba

This is the first time I ever left a bad review and I’m sad to to it as this is our favourite place to go 7 times here sunwing and memories should be ashamed of them selves .we wore so excited to get back to here we even brought family bragging how great the service was when we arrived we were givin a room that joined onto another room no lock so complete strangers could just walk in our room we asked to be moved were told wasn’t going to happen we waited a hour went back said we’re not staying  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Playa Pesquero: Beautiful resort

Loved the staff, amenities, beach. Food shortages in place so don’t expect everything available every day. Consider bringing clothing and medicines for the locals. Would definitely return to this resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

RoRo  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: A Lovely Week

This trip was our third experience in Holguin, and we have stayed at a different hotel with each visit. This hotel is a strong 3, but has the heart of a 5. It is tired but clean and they are working on restorations. The value could not be beat! We were in a villa #5112, with an ocean view. Our room just fine and the bed was very comfortable. The linens were thick and white, not dingy as can happen. Meals were better than most people here or there eat on a daily basis. Repetitive yes, if you’r [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

ThomasT  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Great resort

We went to this resort the second time as we already liked it the first time. It has good internet, a nice beach with some cliff sections on the side that are great for snorkelling, really friendly staff, and good rooms. I know many complain about food, but we even had some great food. There is currently some shortage like eggs and even sometimes bred, but I think what they do with the rest was even better than last year and healthy. We ate a lot of cabbage/carrot/... salad, had wonderful scollo [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Susie P  - 

Verified Purchaser

Club Amigo Marea Del Portillo: Breathtaking views from the Farrallon Hotel

Well kept property with an amazing friendly staff. You must remember though Cuba is experiencing shortages. The odd day there might be no eggs or milk for your coffee ( pack some coffee whitener if you like) no Coke or pop at times but always juice. There is plenty of rum, tequila etc. The red wine has been very nice , only a few days no wine. The scenery is so beautiful , photos can not capture the mountains and sea like when you see it in person. Artists would love to paint or sketch fro [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Heather  - 

Verified Purchaser

Don Lino Hotel: Amazing Resort

The best, friendly staff and guests. Have been going for over 15 years and will be going back next year. Relaxing place and able to do a lot of things when I want to do them. Can't wait to return next year.

Location
Value
Food
Beach
Rooms
Service
review headshot

Susan  - 

Verified Purchaser

Roc Barlovento: Roc Barlovento

I've been to this resort about 6 times before but not in about 5/6 years. I was so disappointed it dropped in quality so much. Meat just seemed to be just fat and bones. Bars had only rum or beer, restaurants only wine mostly red. The staff was great resort was kept clean, you must love cats as there are many many cats , I love cats. Don't change your money to pesos they want Canadian, American or Euro's. I will not be going back!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Toasted Together!!  - 

Verified Purchaser

Melia Costa Rey: Better than expected

The resort was more than expected . Koodo's to all the staff that work here. The room was clean ,the grounds were clean every day. The buffet was clean and we had most everything every day. The service was so very good every day. A big shout out to the 2 girls that we had most everyday they were the best. I must apologize I did not get there names but they are # 1 Waitress, hands down. The A la carte restaurants were very good we tried 3 of them and again the service and food was super  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Manders  - 

Verified Purchaser

Tryp Cayo Coco: Beautiful Resort

I just got home from my 5 days at Tryp Cayo Coco. I can’t wait to book my next trip. The people, the beaches, the vibes, are just a few of my favourite things when visiting Cuba. No shortages while I was there except white wine. The drinks were tasty and the coffee was the best I have ever had. There was always a variety of different things at the Buffett, and the A La carte was delicious. My room was clean and I felt very safe. I will return in a heartbeat

Location
Value
Food
Beach
Rooms
Service
review headshot

Meli  - 

Verified Purchaser

Club Amigo Ancon: Relaxing Place

The renovated Club Amigos is beautiful place. Beach is so close and most days super clear and great for snorkeling. Sundowns are beautiful to watch from the beach or oceanfront rooms. This is now a 3 star hotel with potential to be great. Most guests you talk to have been there multiple times. Stuff is accommodating and friendly. Planning to go back next year.

Location
Value
Food
Beach
Rooms
Service
review headshot

Djla  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Would not stay here again

We just arrived back from this Resort last night. It is definity not a 5* more like a 2*. We love Cuba and its people. We were totally open minded regarding meals as food is rationed out amongst all the resorts with 5* getting best first and goes down the chain to lower star ratings. We stayed one week and when we checked into our room the mini fridge was empty. Went to front desk twice to have some sent to our room with no success. No pop either. For a resort this large, none of the elevators w [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Mihaela Petrovici  - 

Verified Purchaser

Melia Jardines del Rey: Désastreuse

Mauvaise hotel vendu comme 4,5 étoiles, sale, aucune bon service; Pour manger un oeuf le matin on faisait le fil pendant 1 heures, la même chose pour dîner et souper; Dans l’economie d’une journée on perdait 3 heures de vacances payés très cher; C’est un hôtel de maximum 1,5 étoiles.. Il faut plus tromper les clients.. Je peux vous envoyer des photos si vous êtes intéressé, voir qu’est-ce que vous vendez comme 4,5 étoiles;

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Paradisus Varadero: Disappointed

I have travelled to many countries (Europe, China, Mexico,DR, Jamaica and Cuba several times) so my expectations were realistic. This was the first time that I treated myself to a 5 star resort. Our trip organiser should have advised us to pay more for "Royal Service" accomodations which I presumed to be worthy of the 5 star rating. The upkeep/maintenance of the "Jr Suite" assigned to us was more like that of a cheap motel. When we arrived at around 8 pm, the air conditioning was not in wo [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Szczepan  - 

Verified Purchaser

Melia Marina Varadero: Very Bad !!!!

No choices of food,coffee was only twice while stay 10 Days ,No toilet papier /need to give Tips to get toilet paper.Not enough towels /only one towel per person,not hand towel,face clothes/ Everywhere were bugs we have some bites.Never ever again go to this resort.Staff don’t speak English.Our representative was late ,No info at resort about departure .This resort doesn’t meet Our needs. Never again go to CUBA

Location
Value
Food
Beach
Rooms
Service
review headshot

Jogie  - 

Verified Purchaser

Iberostar Selection Holguin: Sunwing Rep & Doctors are unethical!

Customer service is really good at this hotel. You can be driven anywhere within the hotel grounds and even be driven to the good part of the beach. The beach front pictured in the display pictures is only good until about noon, then it turns into a shallow green lagoon. You’ll have to go over the bridge to the part of the beach where you can enjoy free water sports. They have staff there that will pull chairs out for you. If you don’t get a ride to that part of the beach it can be maybe a 5-6mi [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Brisas Los Galeones: Viva La Cuba

We had booked to stay at Lis Galeanos, which we had loved in a past visit. On arrival however we found we were transferred to the sister resort ‘Sierra Mar’ while Galeanos under went renovations. We didn’t really want a big resort but found Sierra Mar quite pleasant, like Cuba in general the people were friendly and warm, the beach was fantastic, there was lots to do, there was a small town nearby to explore…. Cuba is still rebounding from the pandemic, there were only 28 people at our gorgeous  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Dapk  - 

Verified Purchaser

Club Kawama: Comfortable resort

I have been coming to kawama since 2012. Many changes some good some not so good. It is cuba. Pool and beaches and staff are amazing. Hotel needs some upgrading which they are doing. Bring necessities as in snacks/toilet paper/bug spray/incense/sugar/salt and pepper/sheets/beach towel

Location
Value
Food
Beach
Rooms
Service
review headshot

Thibodeau  - 

Verified Purchaser

Barcelo Solymar: ..

My partner, and in-laws just came back from our recent trip to Barcelo Solymar, Varadero Cuba. Let me start by saying our travel agent Jim O'Neil was wonderful, if I had a question he was an email or a phone call away with the answer. Now- Onto the review of the trip. We went to Cuba Tuesday January 23rd - Tuesday January 30th 2024. We arrived at the resort and got checked in in no time. The staff were for the most part friendly at arrival. My partner and I were put into room 1148 and my in- [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page