This was our first big vacation of a family of four (5mon & 2.5 yo) and we were not disappointed. We got the family suite which worked out well, the only odd thing was the main door and patio door were in the kids room.
The grounds was a good size and in immaculate condition always. The trams were always going. The staff were friendly and always went out of the way put a smile on our sons face and make him laugh.
The pools and beach were always clean and could always find chairs.
The [... read more]buffet food was okay, nothing to write home about but could always find something (sandwich station was good). A La Carts were always good! Make sure you get in the app asap to book.
Overall, very happy and would return.
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Playabachata Hotel: Beautiful resort
I would love to return in this resort and I wish to stay longer to enjoy more the pool and the beach to walk on the shore with my hubby, the foods are amazing there were so many choices but actually I loved them all. I always start my meal with fruits then the main dishes then finished with fruits and cakes.. drinks and alcohol are amazing I worst drink margarita here and I love it...
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Serenade Punta Cana Beach and Spa Resort: Beautiful Family Resort
This is a very lovely resort with clean rooms, a fabulous walkable beach with powder white sand and very good food. It is definitely a resort I would recommend for families with children from babies, toddlers to the age of 13. They have an adults only resort right next store or the preferred section if you’re travelling without children
I definitely recommend this resort for a family style vacation
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Clewwen -
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Hyatt Vivid Punta Cana: Girls trip
We had a fabulous time, will definitely return
Would recommend this resort
Fantastic for any age
We stayed in Adult section, Club, we were well taken care of
From maid service to butler even on the beach
Laziest vacation I have ever had
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Blue Bay Villas Doradas: Satisfactory Resort
The buildings are esthetically pleasing and the grounds beautifully maintained. The staff is hard working, ( they work incredibly long hours), they are friendly, courteous and helpful.
The food is pretty good with a wide selection of dishes. The night shows are good and fun.
The down side is that management could do a better of job making sure visitor's needs are met in a timely fashion. We changed rooms once and in both cases the room safes boxes were not operating nor were they fixed. Ther[... read more]e are no drawers in the room and room towels were not regularly provided. The beach towels were not always available and beach chairs were in very short supply. The hotel is having a changeover of ownership and perhaps many of these issues can be attributed to this.
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Breathless Punta Cana Resort: Best suited for younger people
The set up and grounds are very attractive. Staff were very friendly and helpful
Not a 4 star hotel. Rooms had issues including thermostat not working. Door to patio hinge almost falling off.
Food all about presentation but usually served cold, no cream for coffee, Decaf coffee instant powder, no hot water in the shower. There is a u-tube video about this resort called the "good, the bad and the ugly" I has been called the "party resort. True If you are a party animal you would probab[... read more]ly think its just fine
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Sandra123 -
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Sunscape Puerto Plata: Great resort for the price
We travelled from Jan 10-17/24 and had the Adults Only Sun Club upgrade, it was our first time to DR. We were lucky and the weather was fantastic so we spent a bunch of time on the beach every day - you can walk in either direction for over 30 mins. Some people complained about the seaweed, but that's nature - they did their best to clean it every day. We didn't find it to be an issue when we went in the water. As a Sun Club member you get a separate section on the beach with loungers that ca[... read more]n be placed under the mangroves if you need a break from the sun. We never had a problem getting a lounger. There are people trying to sell hats and trinkets, but they don't pester - a simple "no thanks" and they move on. We never had an issue exchanging our "orange" beach towels for new ones. There is bar service but we found the wait to be long, and the server often mixed up bubba mugs. :)
I eat plant-based (vegan as best as I can) and had no problem at the buffet. There's salad available at every meal, toast with jam/peanut butter for breakfast, different cereals, cooked veggies, roasted potatoes, rice and peas/beans at lunch and dinner, and a variety of fruit. It's weird we didn't get 1 banana on the resort (they were at the local strip mall) but there was pineapple, cantaloupe, watermelon, starfruit, passion fruit, mango and papaya. My husband is pescetarian and he had fish at lunch and dinner, always options. We didn't bother with the alacartes because of our dietary restrictions AND we heard the waits could be up to 2 hours. We did try the pizza and it was good - the only thing is there is one poor guy who takes orders, preps and cooks the pizzas with quite a few people queuing up. Ours tasted good, but there's no real service so we usually stuck to the buffet.
The Coco Cafe is great - offering custom coffees with almond milk (available every day but one). They also have fresh fruit and treats. I stuck to the fruit so can't comment much on the desserts. Service was fast and the women who work there were really nice. They also had teas available, I only tried the green tea.
We went to the pool in the afternoons but didn't participate in the activities so I can't really comment. We also went to the gym most days for about a half hour. It met our needs with some cardio equipment (bike and elliptical), weight machines, free weights and kettlebells.
As a Sun Club member, there is access to an Adults Only quiet pool but we didn't use it because the area is mostly in shade and the pool is shallow. It's an option if you want a break from the main pool music, but I actually liked that atmosphere so it wasn't an issue. The bar in the Sun Club offered the same snacks as the Coco Cafe, and claims to have "top shelf" alcohol. Because we aren't big drinkers, I couldn't really tell the difference - haha - but some people complained they didn't have the brands expected. We stuck to red wine (it's ok and drinkable), mohitos made with passion fruit (that's worth trying), and beer. Francesco was a really nice bartender so we often grabbed our drinks in this quiet zone at night. You also have access to board games (scrabble) and cards here.
Our room reminded us of Cuba - the weakest part of the vacation. The rooms have problems and are very tired, but I wasn't expecting much. The beds were comfortable and our balcony was 5 star. The balcony sliders didn't lock, the bathroom tap tended to leak and the resort often ran out of hot water for showers right before dinner. Because our safe worked, we didn't worry about the balcony doors - the climb would be pretty treacherous, but I could see this being an issue for some. We adapted our shower time, no big deal because we're on vacation and it's an old resort. Our mini fridge was always stocked with water, beer and pop - never had an issue. The maid cleaned up daily and always gave us fresh towels, we never ran out. They supply soap, 2 in 1 shampoo and body wash so we didn't need to pack those items.
Every night there are shows, they are ok - nothing spectacular but many were entertaining. We saw about half of them. Most evenings there was a woman singing in the main lobby, covering pop tunes - she usually drew a decent crowd. There's also pool tables, foosball and a worn out ping pong table.
We did one day-trip to the city because we wanted to go up the cable car. It was taken through Transat who supplied our vacation. I would not recommend this - it's mostly a sales pitch at different stores - rum, jewellery, coffee, chocolate, cigars. Very little time is spent exploring the history, fort, or the top of the mountain. I was disappointed that they took us to the top so late in the day that the clouds rolled in and it was "rainy" weather up there so we couldn't see the city view. Not enough time to check out the botanical gardens. No entry to the fort, you could only see from the outside. I felt like I wasted a nice day riding in a bus going from store to store. The lunch was awful, not as good as the buffet food at the resort. We were given the vegetarian option which was a piece of zucchini and eggplant instead of the chicken. We noticed a lot of people didn't eat the chicken because it didn't taste very good. The bread was stale. No one ordered drinks because the price was atrocious. The one good thing about the tour was Andy, the guide. He was very funny so that made it passable.
I have already recommended Sunscape to my friends. I want to explore other parts of DR so I will likely try somewhere else, but I would definitely go back here at some point.
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Bill -
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Bahia Principe Explore El Portillo: 1st time at a Bahia and probably the last
Give this resort a 3 ? definitely not a 5 ?. Resort is old and is due for an upgrade. Facilities are well maintained but definitely a lot of wear and tear.
Rooms are clean but felt like we were in the early 2000's. Mattress was rock hard and felt like you were sleeping on plywood.
Beach is spectacular. Can walk for miles. Area for hotel is very condensed and a fight for chairs.
Weakest point of the hotel is the food. Felt I was eating in a cafeteria and not a 5 star resort. Worst Caribbean f[... read more]ood experience outside of Cuba.
Definitely will not return
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Blue Bay Villas Doradas: not the best, not the worst
To start off, not one person we talked to was happy with the first room they were given. Every person had their room changed the next day. One couple had their room changed 3x. It's like they put you up in their worst rooms first to see if you'll complain. Door handle was falling off, safes didn't work, was right next to the stage so it was crazy loud all evening. Second room we got to was decent... safe still didn't work and the clock was broken in pieces on the nightstand, not sure why they ev[... read more]en left it there... the rooms are alright. We didn't spend a lot of time in the room so it wasn't a big issue for us. The food is decent. There's a big issue with not having enough chairs on the beach. If you didn't get there by 7:30am to reserve a chair you probably won't get one. The staff was ok. They wont bend over backwards for you. They'll keep you waiting. Also, if you sign up for the Paradise Island excursion, they don't tell you it's a 3 hour drive each way!! Do not get sucked into the 'timeshare' building!! they will waste hours of your time and be EXTREMELY pushy!!! We met people there who have gone to this Resort multiple times cuz they love it so much, so to each their own. Would we go back.. probably since we now know how to navigate. It's decent for the price plus we met amazing locals who became our friends. 3/10 stars
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Kentr -
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Sunscape Puerto Plata: Return trip
Our third time at sunscape, very relaxing stay , hotel grounds are very well maintained and clean, staff exceptional special shout out to Leo in buffet, Francisco and Salvatore in sunclub bar , Carlos in family sunclub eating area, and jordane in entertainment staff, Jordan in beach bar, all went above to take care of you
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Cofresi Palm Beach and Spa Resort: Beautiful Resort but…..
Grounds were beautiful, cleanliness was top notch, staff was second to none. This resort was built on a hill/mountain and is totally the wrong choice for older people. We were in the units which were first built and were totally run down. Had to be moved from first room because it was totally inferior (AC was freezing; the seal on patio door window was broken, could not see out; no drawers for clothes; 4 hangers; no hot water). Thank you to Garlyn Nunez at reception desk who moved us to a better[... read more] location but same low class unit. I praise him because he was so kind to us and I wasn’t a very happy customer. This resort would be conducive to Europeans who are used to walking up hill a lot. Shuttles were great but hence we all came home sick because of close contact to others. Entertainment was great.
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TurtleMamma47 -
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Cofresi Palm Beach and Spa Resort: It was a nice resort
As a first time traveller I enjoyed my stay at cofreshiPalm Beach and resort.
That being said it is not a good spot for anyone with knee or back issues as many stairs to get to everything. The food was only at certain times and you couldn't get snacks unless you got them at the variety store.
The pools and spa were wonderful. The beach was nice not enough chairs.
Basically if I were to go here again it would have to be VIP as that section had no sewage smell and less stairs.
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Thor -
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Playabachata Hotel: Not a good resort
My wife and I have cpap machines only one outlet beside the bed had to find an extension cord took me awhile. The rooms were moldy the house keeping was good. My wife has mobility issues and they put us quite a distance from pool and restaurants, we asked for a closer room but that didn't happen. Getting in and out of the pool was a challenging task for everyone.
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Cofresi Palm Beach and Spa Resort: Never again
Rooms substandard,no furniture, lack of hot water, sewer smell adjacent to ground floor, exposed electrical box on floor
Pools and grounds well maintained and food and bars were very good with good employees
Several of my friends got sick
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SteveV -
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Occidental Caribe: Nice resort
We liked the outside of the resort pools were great and the beach was fantastic but the rooms are overdue for serious update…the restaurant buffet was a big disappointment food was not that great and the service staff was horrible we waited for drinks to arrive and table to get cleaned for ever ..
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Playabachata Hotel: Great resort!
Great beach, fabulous entertainment, food was as expected, could do with more a la cartes for such a large resort. Rooms are dated but clean, needed some maintenance on my patio door, difficult to open & close. WiFi was terrible.
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Playabachata Hotel: Very old Resort needs some freashing up!
We stayed at the resort for 7 days the bathroom was full of mold
Our friends we went with their room was infested with ants
I came home with a sinus infection do to the mold as well as bites all over my body And I wasn't even on the beach
I went on vacation with my walker We were not put very close to the main building at all I struggled with all the walking
We were lodged away from the pool and festivities even though we asked to be close as the resort was aware of my walker when we boo[... read more]ked our stay
Only the 1 pool had a ramp to enter the pool whitch was far away from our room the other pool had ladders to get in and out but the ladders were very hard to get in and out of as they were straight up and down and the first step was too far from the pool edge
The food was very repetitive lots of pasta but not very much of a selection
Staff was very friendly and attentive
In my opinion the resort needs alot of TLC and is not Handicap accessible this should be addressed as soon as possible
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Viva Tangerine by Wyndham: Good 3-Star Resort
PROS:
1. The best part about this resort was the beach! Waves were rough (kids enjoyed). You can walk along the beach for quite a distance, especially on the one side past the rocks.
2. Close to a town to buy souvenirs.
3. Kite surfing.
4. Lunch buffet was the best meal (pasta, rice, beans, soup, bread). Mexican and Italian restaurants were better than the dinner buffet.
CONS:
1. Rooster crowing repeatedly every morning before 7:00 am.
2. FOOD. At breakfast, the omelettes are always r[... read more]unny and not cooked through. All of the desserts and pastries were no good. Snack bar is the same everyday.
3. DRINKS. Tried many of them but they aren’t that good.
4. Rooms need maintenance. Our room only had hot water between 4:00-6:00 pm. Bathroom doorknob was broken. Air conditioner was loud. Two water bottles for three people.
5. Poor/little entertainment.
6. Location of the resort is far from excursions near Puerto Plata. Be prepared for more than 1 hour travel times.
RECOGNITION & GRATITUDE:
-Clarivar Perez (sp?) – sweetest housekeeper for block 23!
-Ralfina the bartender - very good to us and the kids. Friendly and makes the best drinks!
Café Café server – hard worker!
RECOMMEND
-Waterfall and Monkeyland excursion (snorkelling was disappointing)
OVERALL
We knew what we were getting into for the price and from other reviews. It’s a 3 to 3.5 star hotel.
You will enjoy if you know what to expect. We still had a good time. Weather was fantastic. We did not have locals on the weekend and they never ran out of food which we were worried about.
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Bahia Principe Explore Punta Cana: Great resort
The grounds were beautiful and kept clean rooms were also clean the staff were friendly and tried to help u if you needed help the express checking was great did not have to wait long to get our room we will be back again love this resort
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Hyatt Vivid Punta Cana: Good resort
Grounds were well keep. Very clean. Pools were good. Rooms were fine but dated . Food for the most part was good. The restaurants were great. Buffet was sufficient. Beach had chicken, burgers and fries all good. Had some bad luck with food from Buffet and chicken off the beach stomach problem. Drinks were alright. Beach was good chairs were hard to get . Water was rough and cloudy but that's the ocean and seaweed on the bottom. People were fantastic.