Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Mile  - 

Verified Purchaser

Barcelo Maya Beach Resort: Very nice resort.

The resort is very nice, with a good selection of food and well-maintained grounds. However, the rooms and bathrooms could use some updates, as they have been in use for the last 25 years and are showing signs of wear. The pools are the nicest I have ever seen—very clean and spacious enough for the kids to enjoy safely. One downside was being transported to the resort in an old van from the airport, and the driver asked for a tip. While we are all prepared to tip the staff for good service,  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Beautiful resort, wonderful holiday!

This is our 2nd time staying at the Barcelo Tropical and it did not disappoint. The grounds are beautifully maintained; the staff were friendly and helpful, the beach and pool were fantastic. We would definitely return again!

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Robert  - 

Verified Purchaser

Barcelo Solymar: Very poor, no sanitary measures

This hotel is very large. There were very few canadian tourists when I was there. Lots of Russians and cubans. Several people including myself got food poisoning from the buffet food. When I pointed this out to the assistant manager Christian he blamed me saying I drank too much. And seem to care little. At one point he mention that he had a mild case of diarrhea and it must be something in the air. Idiot.

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Private  - 

Verified Purchaser

Occidental Costa Cancun: Clean and friendly

This hotel has lovely openness to it. It took far too long to check in with only 3 people working the front desk. They did immediately pull us aside to sell us on time share at their sister site, and while pleasant they are persistent. The property was very clean and well maintained. The food was fresh daily and seating readily available, we never waited more than 2 mins for a seat. Also as someone with multiple food allergies( gluten, dairy and eggs) there was a moderate selecti [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Excellent Trip

This was our second trip to Barcelo Maya. We stayed at Tropical this time and again we were very happy with our stay. The room was clean and no issues; little humid but not much can be done with that. Food was good and lots of variety to choose from if your picky. The beach is beautiful and pools were warm. We will return.

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Barcelo Maya Tropical

Great hotel complex. Very clean and beautiful throughout. Standard room was great with cold AC. Buffett food was good to very good at the main Buffet. Ok to good at poolside Buffets. Beach was great with very Little Rock’s to worry about. Sargassum was light to none existent. Staff are courteous and timely.

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Private  - 

Verified Purchaser

Occidental Caribe: Icky showers

Rooms were only fine at best. Shower was very subpar. Leaked water everywhere and staff never left enough towels. Employees would enter room without knocking first and couldn’t or wouldn’t speak any English.

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Private  - 

Verified Purchaser

Occidental Caribe: Occidental Caribe

ONeil did a great job helping us book our trip. We upgraded to premium level which is where the resort fell short. The rooms were ok at best. The shower wasn’t pleasant or what I would call premium level. Very dated and in much need of proper repairs.

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Patrick  - 

Verified Purchaser

Barcelo Maya Colonial: Great and amazing vacation

Hotel was a little old but everything was clean and very well designed. One of the greatest thing we appreciate was to swim with the turtles. So you don’t have to pay anything because it is right there at the beach. Catamaran is also free. Restaurants and food was also excellent. Drink, I don’t drink that much so I can’t comment. Pools are huge and clean, lots of chairs but people still reserve them…

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Private  - 

Verified Purchaser

Occidental Punta Cana: 100% statisfaction

Everything from room,to beach,to service,to food,and all other aspects totally meet our expectations. We would not hesitate to make a return visit. A special shout-out to Lucia(Room Attendant),Yvelise (Buffet Manager and all her staff),Nelson(Bell Hop) and Rissette(Reservation Desk).

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Private  - 

Verified Purchaser

Barcelo Tambor: Not A 4 Star

The hotel was a disappointment, although not the country nor the people. They have serious issues with communication--they prevented us from leaving the hotel in our rental car even though we showed them the papers and did not adequately explain afterwards. The food is NOT 4 star level, but basic Central American cafeteria, i.e. rice and beans. On the good side, the grounds are immaculate and the staff are friendly, but they don't speak English. The entertainment is only in Spanish. Loud mu [... read more]

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KaylaP  - 

Verified Purchaser

Occidental Punta Cana: Occidental

Came here for my friend’s wedding and have a lot more cons than pros about this resort. I would never return. Had a much better experience at another resort. - Most of the staff barely speak English.. huge language barrier. - no 24/7 café - Food was not palatable, always the same food every day at the buffet. - room service would knock at our door at 6:30am every morning and wouldn’t come back later to clean our room or replenish our fridge. - Barely any shade on beach or in front of the  [... read more]

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Goodeonek  - 

Verified Purchaser

Occidental Tamarindo: NOT WORTH THE MONEY

I don't normally rate trips because truthfully you can't make everyone happy. However when you can't get a coffee cup, or the pop fountains and cappuccino machines don't work. Nor have to ask for a glass of water to have it smacked on the table because you are an inconvenience oh and lets not forget getting napkins. There was truthfully ONE great server there who was happy to help. Bar staff unfriendly and short staffed often....which I get why they may not be happy. That though is not my fault. [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Disappointed in the Rooms

The grounds and the hotel itself were very nice. We had no problem with the service, staff were friendly and helpful. We had to change rooms 3 times. The first room was unclean, smelt, and the bathroom was gross. We requested a new room right away and were given one. The second room was a bit better than the first. The main room was cleaner but the bathroom was still yucky and the toilet barely flushed with each use. We requested to move again and were given a room in building 2. This room was c [... read more]

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Hormi  - 

Verified Purchaser

Barcelo Bavaro Palace: great experience

We really enjoy everything, was a magnificent experience from the beginning till the end. i will highly recommend it to my friends. staff were very kind and helpful i will suggest for the price to have gazebos on the beach area.

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Danlab1963  - 

Verified Purchaser

Barcelo Bavaro Beach: Everything was perfect except for...

Almost everything was perfect. The pools, the beach, the food and especially the staff were all amazing. However, the rooms are in massive need of renovations. They are tired and do not do justice to the rest of the resort. We unfortunately will not stay on the Adult side until the rooms are redone.

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Private  - 

Verified Purchaser

Barcelo Maya Riviera: Amazing Experience

My wife and I visited Barceló for our baby moon. We doth were impressed with how clean and beautiful the resort was. The food was great and the perks of being a premium guest was well worth it. The view and the beaches were beautiful. And I can not stop talking about the HUGE king size bed. I need it. I want it. I will have it. Thanks for wonderful memories.

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Pebbles  - 

Verified Purchaser

Occidental Caribe: Mediocre

Food not great No AC for 4.5 days out of the 7 Toilets get clogged Need more bathrooms throughout main areas Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm Assignment

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Relaxing

The pool was great and lots of chairs. Most of the time we could get some. Beach was awesome and close. We like how pool and beach were close to rooms. Buffet was Ok, decent variety. Close restaurants were ok but all similar. We were expecting all inclusive but some restaurants charged for a reservation. Make sure you take an adapter for the AC outlets as they do not accept 3 prong plugs. Rooms had the typical smell. Buffet staff need some customer service training as we had to ask for water e [... read more]

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Private  - 

Verified Purchaser

Allegro Cozumel: Beautiful location!

A beautiful location, beautiful beach and great snorkeling right from the resort. The resort was perfect for our multi generation vacation. Small enough to walk easily and find each other. Lots of deck chairs available around the pools and on the beach, never had a problem finding shady or sunny spots to relax. Tons of activities for all ages pool and beach volleyball, pool games, cornhole, darts, bingo and so much more. A games room for evening fun and entertaining shows. Food was good, buffet [... read more]

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