Dreams Cozumel Cape Resort and Spa: Wouldn’t return

Stayed in February 2024 When you arrive at Cozumel, the second you get off of the plane the sales pitches begin. You’re directed to a person that will try to sell you the normal excursions. Once you get away from them you’re directed to your actual rep. As soon as we spoke to her she told us to be weary of the previous sales persons. Which was a little late, or could have been if we had signed up for something. The shuttle ride to the resort is short. Once you get to the resort you’re put into [... read more] the checkin area. Air conditioning and sparkling wine. And the selling begins again. They’re definitely too pushy and the pitch is way too long. Once we got away to our room our air conditioner was blasting away. (A little too much but we quickly found a comfortable temperature for us). The rooms are clean, bug free, the beds are comfy and pillows are great. No one gets a King bed and everyone has two doubles from what we heard / saw. There are two restaurants at Dreams. But you have access to others at secrets and sunscape. The food at the restaurants is great and breakfast is good too. The pool is very cold. Gets next to ZERO sun. And it is very small. The beach is also very small. And between the beach and pool there is no where near enough loungers for the guests so you either get up at 5 to claim a chair, wait to nab one if someone leaves, or just don’t have one. Finally … the house cleaners (or whoever ever else let themselves into our room during the day) stole from us. I had a very expensive facial serum taken from the bathroom. We didn’t let the cleaners in after the second day for this reason which was a pain for towels and getting new water bottles. I searched the room for a couple days to make sure I wasn’t mistaken before I said something. Once I did say something the staffs response was … yeah well (insert a shrug of the shoulders), we can always improve on things. No apology. He didn’t even bother to ask what had been stolen. All in all we wouldn’t return. Partially for the service. Mostly for the hotel and its beach / pool area.

Dreams Macao Beach Punta Cana: Dreams Macao Beach Punta Cana

We absolutely loved this resort. The resort was 500 room, easy to get around. Amazing cleanliness, fabulous service, staff was helpful. Food was fabulous, never a lack of variety. The beach is a surf beach but we were able to body surf 3 days as it was not to rough. No weeds and amazing sand. Flat rock at the entrance but no issues getting in the ocean. 2 water parks, one for under 10 and one for over 10. Lazy river which we enjoyed. Never really busy. Chip truck which is included, great fish [... read more] tacos and much much more. A lacarte restaurants were not a challenge to book time. We went to Japanese twice and Italian once. The wine is from Spain and exquisite.

Dreams Jade Resort and Spa: Great Resort

This hotel is situated perfectly right on the beach with all the restaurants and shops centrally located. Food is really good, service was excellent and entertainment was also very good. The room needs refreshing-a coat of paint would be helpful but very comfortable bed and nice big bathroom that was never short on hot water. Air conditioning also worked great. We took advantage of the spa services and were very happy with the experience. If you want peace and quiet do the preferred club b [... read more]ut in my opinion it’s not worth the extra money after a few walk throughs and speaking to guests that had spent the extra money on it who felt the same. Overall great experience and would happily return to this resort.

Dreams Flora Resort and Spa: Lovely getaway

Tropical grounds. Good food and drinks beautiful beach. We enjoyed our 5 day get away as a couple. Would definitely come back and bring the kids. Don’t pass up going to the seaside grill, fantastic steaks!

Dreams Bahia Mita Surf and Spa: EXCEPTIONAL RESORT

This is a newer hotel . Everything is first class. Marble walls 30' high many infinity pools 3 Pickleball courts added Wi-Fi available throughout resort Staff is very polite & helpful Beach is sand with quite a few rocks when you go in the water. need water shoes, waves always breaking , great for surfers. surf boards, kayaks provided. Humpback whales can be seen from shore or rooftop patio or rooftop pool 8th. floor everyday. Secret's side is the north portion #1 adults only Dreams is th [... read more]e south #2 3 pickleball courts recently added. Rafael is an excellent instructor/coordinator every 930 am except sun. Paddles balls provided Rooms5.0Service5.0Location4.0 Hotel highlights Luxury · Great view · Kid-friendly · Great value · High-tech

Dreams Onyx Resort and Spa: Nice resort!

The Dreams Onyx is a beautiful resort. It's extremely large and sprawling. The food was good. Few complaints were the bathrooms were not plentiful especially if you chose to relax on the beach, it's quite a walk to the washrooms. A bathroom should be available at the beach bar huts. Staff were mostly nice, few grumps in the bunch. Entertainment was lacking. The only entertainment at night was the theatre entertainment. Nothing in the lobby or other bar area. Elevator was iffy and we were  [... read more]on the third floor, sometimes it worked, sometimes it didn't, so we took the stairs. Seemed to be a great plan for families. We were 4 seniors. We had a relaxing holiday.

Dreams Bahia Mita Surf and Spa: Very Average for the price

The Hotel was very average, food was very average. Paid for the Preferred Stay and nobody told us what we were entitled to ( waste of money). The staff was very friendly and helpful. Found there was not enough restaurants for the dreams side.

Dreams Onyx Resort and Spa: Amazing resort

The grounds, pools were extremely well kept. The rooms were spacious, made service was excellent. All the room supplies, stocking the refrigerator were looked after daily. The staff were extremely friendly and polite. The best a la cart was the Bluewater steakhouse. The buffet had a good variety of different foods, it was O.K. The beaches were great with lots of shore line for walking. A very good family resort with lots of activities for kids. Very nice water park and slides.

Dreams Onyx Resort and Spa: Good for families

Dreams Onyx was a great place to go with the family. Brought my two little ones (10m and 2.5 yrs). Pros: -Cribs are availablec*see cons -Rooms were clean -Beach was nice -Not overcrowded, rarely couldn't get seating where we wanted -Food was good overall -Staff were awesome overall, very friendly and professional/helpful -High chairs were generally available, only once did we have an issue getting two at a specialty restaurant -Most events end fairly early, great for families -Adults [... read more] have access to Breathless next door, we did not go but for those with older children it may be nice to get away. Very short walk away, almost wandered into it by accident. -The resort overall was very clean Cons: -The crib mattresses need to be replaced. They are flat/breaking. Instead they pad it up with a blanket and a top sheet. We ended up taking them out and wrapping the sheet better so that it didn't tangle up with the kids. -The rooms, while clean, could use some updating. Sliding doors that didn't work, caulking that needs to be redone (leaking shower into the room, fixed with a towel for example), hinges need to be removed and cleaned etc. -While room service was available, it was very hard to get a hold of them and then you have a fairly long wait (45-60 min is what it says). The wait wouldn't be much of an issue if it didn't take a long time to even get in contact with room service. We gave up trying. -Our first floor sliding door lock was barely attached. -Swim ups aren't really swim up. They are swim close? Check the pic to see what I mean. Other: -Currently constructions going on the lot next door, opposite side of breathless. Sliding doors kept the noise out, but wasn't the nicest for sitting outside while the kids napped. Might be best to get a room not on that side for the time being. Final thoughts: I think the cons overall are pretty minor things that don't detract from the place as a whole too much. I would recommend it to families without hesitation.

Dreams Cozumel Cape Resort and Spa: Fantastic Resort!!!

From the moment we stepped onto the grounds we were met with helpful and friendly staff that went above and beyond. Check-in was fast and we only had to wait an hour or so for our room but were able to use all resort amenities while waiting. We were blown away when we stepped inside our room and saw how beautiful and spacious it was! The bathroom was clean and had a nice supply of shampoo, conditioner, moisturizers etc. We had the best sleeps ever as the bed was so comfortable!! The resor [... read more]t appeared well designed and it seemed even the “non-oceanview” rooms had at least a partial view of the ocean. Great variety of food, from morning to night as you can choose from three resorts! Bourdeaux at Secrets ended up being our favourite dinner spot, but all others were fantastic. Try the pizza at the Pizzeria for lunch or the Sky Bar for an evening cocktail! There are numerous pools throughout the three resorts that you can use as a Dreams guest. By day seven we were still discovering new restaurants and pools. We didn’t have problems finding beach loungers as we were patient and looked for ones that people had vacated and left their towels behind. That part was a bit frustrating. But we figured, hey, we’re on vacation, the sun is shining and we have a margarita in hand. Great snorkeling right off the beach with snorkeling gear easily available onsite (and included!). We saw so many amazing fish right off the beach and around the pier. Bring water shoes as the shoreline does have some coral and makes entering the water in some spots a bit challenging. For even more amazing snorkeling book an excursion out to the coral reefs. Truly spectacular!

Dreams Onyx Resort and Spa: Preferred Club not worth it for families

Very clean, a bit dated, food was ‘okay’ nothing to write home about. Bluewater Steak House was meh, Spice teppanyaki was fun, food was good, Barefoot Grill on the beach had great burgers for lunch and then the buffet had a decent assortment of foods for everyone. We stayed in a Preferred Club two Queen room with two kiddos (7&9). Room was clean and a bit run down. Didn’t meet our butler, Franklyn until day 4, he was worst we’ve ever come across in all our travels and didn’t benefit us at a [... read more]ll in any way. Preferred Club for families is a waste of money in our opinion. The PC pool area for families was a section of swim up rooms, about two dozen loungers and faced construction of a new hotel. The PC area to eat breakfast and lunch was FREEZING, had curtains to block you from seeing out and no outside seating (we always just sat at buffet). If you are adults and get PC, definitely see the value but definitely not for families. Activities were great for kids around pool area during the day, night kids disco where shows are held are geared for toddler-age 5/6 and that’s at 8. The night show starts at 9 and our faves were the fire show (incredible), white party (meh) and The Greatest Showman was also good! All other pools in middle of resort were good but cold, like freezing! Water Park you have to be 4’5 to order the black slides and the white drop slide, they had one slide for Littles. No chairs in the water park area just around the outside of the park (you couldn’t see in). Taco truck right outside the water park apparently was amazing and opens at 3 so we never made it over! It’s a 45 min cab ride over from airport and close to the end of the resorts. Beach was nice, darker sand and rougher water than Bavaro Beach where we normally stay.

Dreams Onyx Resort and Spa: Amazing resort.

Miss this resort already. I swim many times per day. Very clean, beautiful, very good food, friendly staff. Wi-Fi is everywhere with good speed. We went to Breathless resort few times ( adults only) for breakfast and lunch. Food the same, as good as at the Onyx. Will come again.

Dreams Cozumel Cape Resort and Spa: Dream’s Cozumel

Beautiful beaches, well taken care of property, friendly staff that are happy, beautiful spa. Dreams is the better property out of 3 resorts. Secrets and Sunscape were a little tired and need some updates. The restaurants were okay, 2 Asian restaurants being best quality food out of the a la carte restaurants.

Dreams Onyx Resort and Spa: Food was disappointing

I went with my parents for ten days for Christmas break. The resort was very busy just because it was winter break (lots of little, little kids) The beach was nice and the pools were ok, but very cold!! The food at the buffet was really bad - nothing was hot or fresh and there was very little variety. The restaurants were good, but there was usually a 45 min to an hour wait to get in to them. The hibachi dinner was super fun and the food was good, but nothing exceptional. The beach BBQ was a ni [... read more]ce alternative to the buffet - at least the burgers were hot and made to order. Service was excellent for the most part - especially the service at the pool. The New Years Eve party was a lot of fun as well as the dance party at the beach. Room service was ok, but we had to get the majority of our bottled water from the gym because our fridges were rarely restocked. The grounds were nice and lush and quite beautiful all lit up in the evenings. The loungers at the pool and beach were super hard to get unless you got up at 5am. Perhaps it was because the resort was at full capacity?? If it weren't for the food, our family would probably return, but we love to eat and the food was a 3 star at best.

Dreams Huatulco: Great location, great resort!

Good layout, awesome staff, great selection of food options. The app provided by the resort is great for reference. You can find which restaurants are open and any other information you might need ( special events, shows etc)

Dreams Curacao Resort Spa and Casino: Winter Vacation to Dreams Curacao

We were pleasantly surprised with our trip to Dreams Curacao in January 2024. The service the staff at the hotel provide was good. Our room was a bit dated but it was clean, everything worked and was well maintained. Clean beach towels were provided every morning at the pool, The resort is not to far from the airport maybe a 20 minute drive. Our room faced the ocean on the 5th floor with a magnificent view. At times it was noisy at night time but never past 11:30pm.

Dreams Huatulco: Amazing!!

Everyone was super friendly and the hotel was very clean! There was so many things to do both on site and off site. The food was good. The buffets werent the best, my suggession is to always go to the grill. The Asian and Italian restaurants were superb! Huatulco was an amazing place and we will definitely go again!

Dreams Onyx Resort and Spa: I hate to say it . . .

We travel to DR almost annually and always stay at the same resort. This year we wanted to switch it up and try somewhere new. We travelled on 12/30/23 and were staying for 10 days. I always try to see the good in situations and would never take the time to write a negative review, but Dream Onyx was so disappointing! We arrived late due to flight delays (we rolled in about 11:30pm). We got to our rooms and they smelt musty and smoky. We went right to the fridge where we found a couple beers and [... read more] some pops - no snacks or liquor. I found empty beer cans behind the vanity, light in shower was burnt out and our kids rooms thermostat was broken. I called room service because we hadn't eaten since 11am. I apologized for calling so late (what can I say, I'm Canadian) - they were soooo rude!! I was speechless at the way they spoke to me. The rest of the week was just ok. The beach is beautiful and the pools were ok. Be prepared for an early rise (5am) to get a lounger at the pool or beach. The music around the resort was so loud. It started at 9am and you could still hear the music from the Breathless resort next door until 3am. Rooms were cleaned daily, but fridges weren't restocked. We had to get water bottles from the gym. The food was so disappointing - the buffet (a lot of nothing) was horrendous - everything was cold and never restocked, counters were messy it was so AWFUL!! The steakhouse and Italian restaurant were good. By day 7 we just ate the mini sandwiches from the cafe or burgers at the beach bbq because by then we all had stomach issues. The breakfast buffet was so bad that we started drinking Bloody Marys for breakfast haha! The Lazy River and the waterslides were great. All the parties were fun; especially New Years Eve and the Beach Party. Unfortunately we'll never go back mainly because of the food situation. Dreams Onyx is a 3 star Max.

Dreams Huatulco: Amazing Resort

This was amazing ! The food was plentiful and tasty. The three infinity pools over looked the ocean. What more can you ask ?? The chair holding was a bit of an issue. Solution was to go to another pool area other than the infinity ones . Rooms were comfortable. Did not spend much time in the room. Area was clean .If you want a restful , quite place ,read a book, or just relax and enjoy the ocean this is a great place . I would recommend to other and would return to this hotel.

Dreams Flora Resort and Spa: Great resort

Great resort. Very nice beach. A lot of private pools for the swim up. Not stroller friendly. No reservation in restaurant so you have too wait to have a place (sometimes 1hour). Overall very nice place! Be careful because if you miss the information meeting on the second morning, the rep of transat will NOT give you the time of the shuttle to go back to the airport. (Will do a complaint about it).