Hotel Villa Cuba: Ok resort

Grounds were nice. First room 533? Broken safe, phone didn’t work. Second room 514 was ok, maid did a good job but on her day off relief forgot toilet paper. There was no handle on the outside of the patio door, l reported it but never put on. The light outside the entrance was out and I reported it several times. In the 14 days we were there the light worked on three days only. The food was good, except on the few days that there was bacon it was very uncooked. Ice cream was never hard always [... read more] like cream but still tasted ok. The buns were very fresh. Would liked to see more fruit like apples pears etc. The sand was very soft ant the water very good. The bathroom could use a toilet brush as it all doesn’t wash away when flushed. The staff at the bars and the restaurant were very cheerful and always had a smile.

Roc Barlovento: Wonderful Hotel wonderful staff

Old but very clean Staff exceptional , I've stayed at this very hotel before and was very pleased with the service would recommend this hotel to my friends andfamily. The beach was close and the weather perfect

Roc Barlovento: A NICE RESORT

It is well maintained and nicely laid out . All of the various staff members are very pleasant and courteous . The property is close to a bus service and an easy walk to a big flea market . The Buffet was nicely organized and well kept . The foods were plentiful but almost the same things day after day . The hot foods were not always hot and the cold not always cold . On 5 of the 7 days we were there the ice cream was not as hard as it should be . We found the bath tubs to be high and hard to ge [... read more]t in and out of . The beds were nice and comfortable but not the pillows .

Starfish Cayo Guillermo: November vaca

The hotel itself is really run down but with that said our room was clean and over in the quiet part of the resort! We loved that we had our own pool! The food was ok, it’s cuba so don’t think your going to have 5 star quality food but you won’t go hungry. The staff was for the most part very nice with exception of the girl bartender in the lobby! Never smiled and it seemed like we were bothering her when we needed a drink! Other then that we had an awesome trip! Weather was amazing for al [... read more]l 14 days!! We paid $875 for 2 weeks, for that price I would go back again! I would never pay more then that to go there again! I love Cuba!

Roc Barlovento: Great friendly resort

Located in walking distance from public market, restaurants, cafés. Grounds and pools always clean, no children, great staff, beautiful beach with lots of sun chairs. Food is average for Cuba but good and fresh. Pool activities in afternoon and daily night show. Been at this resort 3 times and will go back next winter.

Hotel Villa Cuba: Absolutely stunning!

Since this was my first vacation, I had the most amazing experience! Live music every night and activities during the day was outstanding! Everyone was so courteous and friendly and very helpful and patient considering the fact I speak a little bit of Spanish. Best time of my life so far! Would love to go again

Starfish Cayo Largo: Close to the beach

This was our first time visiting the Pelicano Hotel it was ok, with one good size pool although the liner was ripped in many spots and is in need of replacing. We would have enjoyed having music playing throughout the hotel grounds as it was quiet for large portion of the day including around the pool. The dining facility was disappointing they scaled back to approx 25% capacity with limited food selection. Regardless of the time of year selection should still be there for paying customers.  [... read more] The beach was nice and close to the hotel however the customers from the Sol hotel the next resort down populated a large majority of the Pelicano beachfront so getting a chair was very challenging unless you were prepared to wake up at 4:30am and walk down to get a chair... which we did each morning. The beach staff worked hard to keep it looking good each day (seaweed, garbage removal) however the majority of the Palapas were not set up all week... until you paid for them to be set up. The entertainment was good each meal live music you cannot get better that. I will say the staff was amazing, friendly and funny!

Club Kawama: Satisfactory

Had a good room. Many guests we spoke to said otherwise. I would however spend the extra 100 or so for a better place. The servers were not as eager to please as other resorts I’ve been to. The food was the same in buffet , day to day. Beach was fine, but service was so lousy at all bars, that we went and bought our own booze to have..... Maid was most pleasant person working there.

Starfish Cayo Guillermo: Horrible

My family and I have been to Cuba quite a few times. This was without a doubt the worst resort we've ever stayed at. Service, Food, Amenities, Beach were horrible. Save your money, go somewhere else in Cuba.

Roc Barlovento: Excellent resort

Although this is an older hotel, the grounds are very large, well kept and well laid out. There are 2 pools, one is for quiet relaxation, the other has loud Caribbean music. The beach is well catered to with lots of available water sports and a bar just steps away. there is nightly entertainment at 9:30 and a 24 hour lobby bar, for those, must have, 4 AM drinks. The food is well laid out although somewhat bland, but that is typical of the island. The servers are very attentive. There are 2, [... read more] reservation only, restaurants on the premises that serve very tasty food. All in all, it was a worthwhile stay and very good value for the money.

Roc Barlovento: We'd Go Back

We liked it very much. It was better than expected. Room was nice, clean, had hot water and pressure every time. The grounds were beautiful and clean, staff working constantly to maintain the cleanliness. Staff were polite and friendly. Food at the buffet restaurant was ok (It's Cuba!), found plenty of things to eat. Two restaurants were nicely decorated and food was good. The beach is glorious but there was some garbage here and there i.e. beer bottles, cans, syringes, plastic, on the bea [... read more]ch and in the water. We were there for 2 weeks and the nautical center was open only Sunday until maybe noon so we couldn't partake of the free water activities. The Lobby customer service rep, Henry was terrific - friendly, smiling and very helpful. Although the following is nothing to do with Roc Barlovento, we'd like to point out that the Air Transat (CaribeSol) rep was never there when she was scheduled to be which was annoying because we'd waste precious holiday time waiting for her (Leidys) to show up. She had colleagues but they never showed up either. We could have called but who wants to waste time trying to get through and spend money to contact her/him. We really enjoyed Roc and would go back.

Starfish Cayo Guillermo: Sercotel Club Cayo Guillermo is a sweet easy Paradise

I am reminded of the, "village the of small huts", where from very comfortable and clean accommodations the views of El Mar are breath taking and the sand & sea go on forever, Siempre! The linens & towels were plentiful and refreshed daily with the added touch of "towel art" with hibiscus! ensconced on the bed different every day...so creative. There is a lot of walking getting from here to there so mobility should be good. It feels like wilderness there but good for small children with the shal [... read more]low water extending 100 metres from flat pristine wide long white sand beaches. Night walks are dreamy. It's a great place where everything works well. Especially great for kite surfing and snorkeling via small sailboat.

Starfish Cayo Guillermo: Paradise Home Away from Home.

I have been a regular visitor to this hotel for the past 9 years. The staff have become part of my family.... I am always treated as a VIP guest. Upgraded to beach front rooms /bungalows /suites. All personal needs met beyond expectations... In my opinion, this resort and rooms provide the best guest services and staff of all the hotels I have visited in Cayo Coco and Cayo Guillermo. Lolita and other staff have become good friends.. I consider Lolita my little sister. I have had t [... read more]he honor in sharing in some great happy memories with her and her family on the resort and also in their home towns of city. The staff know me by name and welcome me every time I come to visit....This is my Paradise away from home where I am always happy to share my time and vacation with my Cuban families and friends...My heart is with Sercotel..

Starfish Cayo Guillermo: Nice and quiet

I like this resort it is a 3 star and the price is great the people are friendly and the food is good it is quiet but there is lots too do I have been there 8 times in 6 years so for me it’s like going home

Club Kawama: Okay just ok.

Older hotel that needs work in all areas. Nice staff, ok food not great. Lousy drinks except beer and wine alright. Worn mattress and room could use a deep clean. Many faults but ok at the right place. Location is good and quite walkable.

Roc Barlovento: Friendly

This is the best kept secret in Varadero The buffet is delicious ....... really good food , I’ve been there 4 times and never disappointed The beach is absolutely stunning and well maintained I wouldn’t stay anywhere else

Club Kawama: Amazing resort

I have been to kawama many times but it seems to be losing its luster. The main pool was out.of.order.my whole trip ...food.wasn't.it's finest...room was flooded for.2.days because not.enough help to.clear water. But I still.will.return to kawama as.they try their hardest

Starfish Cayo Guillermo: Nice beach

The beach was beautiful . The food on the other hand was unedible. I basically didn’t eat for a week. The resort had limited drinks as well . They didn’t even have tequila ... I would ask for a pina colada and half the time they didn’t have it. The bungalow was really nice except our ceiling was leaking brown fluid. Was glad the beach was nice because it definitely made up for the poor service and bad food.

Starfish Cayo Guillermo: Low class hotel

No snack bar after 6 PM. No light in the hallway or front yard. Very hard to find room in the dark.. Soap not supplied whole week in the room. Lots of bed bugs...........................................

Starfish Cayo Guillermo: Resort review

Hotel and grounds were ok, beach was beautiful food can always be better. No night life outside the resort - no where to go. Half day trip to nearest city of Moron is not worth it. I hate the fact that everything that you do, everywhere you go, there is an expectation to give tips. Even for going to public toilet. Bring another $200 just for tips