Iberostar Selection Bavaro Suites: Amazing Resort

This hotel has a beautiful property. There is plenty of lush gardens and palm trees. The rooms are very clean and the service is great. Food was very good in most restaurants, especially the gourmet restaurant in the Dominicana resort next door. The pools are clean and the beach is kept very clean as well.

Iberostar Selection Esmeralda: Good and Bad

We loved the location, loved the view, thought it was well laid out. we liked the pools and the staff were very friendly and helpful. The food quality seemed ok, not as good as some other Cuban vacations i have been on, but since i have heard from other who were staying at other locations our food was poor. Keeping food safe was not the focus on this location. Some foods that should have been kept warm were not, some that should have been cold were not. My son daughter in law and myself [... read more] all got food poisoning. I did not spend one day enjoying the resort and even were at the point of needing intravenous. No one from hotel or Sunwing spoke to us on our issues.

Hotel Bella Costa: I had a great week long stay here

The only thing I was very disappointed with at this resort was the bathrooms. The rooms had decent washroom facilities but around pool, bars, and lobby they were terrible. No locks on doors, no toilet seats, constantly out of toilet paper and paper towels to dry hands, hand blowers rarely worked and hand soap missing. Very unhygienic. Resort could use some renovations to make it safe for guests with mobility issues. Also could use a painting on the outside.

Iberostar Selection Cancun: Real nice place

spent week in april at this resort, place was very clean ,staff continuously cleaning, pool awesome , food was good and there was lots of it , drinks very good and just about anything you can imagine , staff very helpful and friendly. The only downside for me ,being a smoker, was just one smoking area on entire resort . But overall would highly recommend this resort . Neil

Iberostar Selection Esmeralda: Relaxed in Canada

Beautiful resort and kept very clean. The beach was absolutely stunning, and the pool area was very nice as well. However the pool deck was VERY slippery. I was very pleased with my room. The food…well we know people don’t go to Cuba for the cuisine lol The bars tend to run out of a lot of alcohol and mixes needed for drinks. This was my first trip to Cuba so I didn’t know exactly what to expect and I was quite pleased with everything.

Iberostar Origin Daiquiri: Amazing

We stayed at the Iberostar daquarie in Cayo Guillermo amd it was an absolute unbelievable week. The food was plentiful and alot of varieties. The staff bent over backwards to make our vacation the best ever. The beach, pool, bars and restaurants lived up to our hopes and dreams.

Iberostar Selection Esmeralda: Disappointing Trip

To be fair to the resort we had to cut our trip short due to a family emergency, so we didn’t experience all it had to offer. We knew going in there would be shortages etc, but seeing all the 4&5* reviews I chose this resort anyway. The grounds are lovely. We had a nice ocean view room with a king bed. Good water temperature and pressure for the most part. The bath towels were old and worn and they only gave hand towels every few days. One recommendation to the hotel is to prov [... read more]ide a map of the report to its guests. Upon check-in we were provided no information on the resort at all. We even had to ask how to get to our room. We had no idea where the buffet was, where to get beach towels or any information on booking the a La carte restaurants. Another thing that needed attention was the lack of loungers around the pools. There were very few and the ones they had were broken. They did have plenty of loungers at the beach, but the beach was incredibly windy and not comfortable to sit at. They could have brought some of those loungers up to the pool area. Food was limited, but edible. No shortage of eggs or bread, but not a lot of fruit or salad options. Coffee was TERRIBLE. I have been to Cuba twice before and the coffee was very good. You couldn’t get a hot cup of coffee (even straight out if their fancy coffee machines) and it was like a cold sludge. In terms of alcohol, they had the regular vodka, gin, rum, but the mix was very limited. They didn’t have soda water or fresh limes. Mixed cocktails were out of the question. They continually ran out of red wine as well. They also turn the water off over night. We had an early flight and we were picked up at our resort at 6:30 a.m. We were unable to shower or flush the toilet. We could only brush our teeth with the bottled water and the dribble that came out of the tap. The staff were great and very helpful.

Iberostar Waves Paraiso Beach: Beautiful resort

Spent a wonderful week at the Iberostar Waves Paraiso Beach. Beautiful, lush well-maintained property. Service, food, beverages were all very good. Beautiful beach, clean pool. Only issue was the music at the party pool was way too loud. We could have sat at other area's but would have missed all the pool games and entertainment.

Iberostar Selection Esmeralda: Nice spot, but needs some attention

Best aspects of this place: - Grounds: Are gorgeous. Pools are beautiful. Beach is stunning and the most beautiful I've ever seen. - It is worth the bus ride from the airport. - Rooms: Are well appointed. Housekeeping staff were very good. - Sports bar: Is pretty neat. It made for enjoyable evenings. - Staff: Are fantastic. What needs improvement for this to be a true "5 STAR" resort? (1) The check-in process is abysmal. It is inefficient and frustrating especially after a lo [... read more]ng day of travel. Staff provided only one key card & a handwritten strip of paper with the room # on it. We had to request Wifi separately, AND a towel coupon. (Did not know this while at the desk.) All check-in information should be in a package, ready for visitors upon arrival. Should also be able to book a-la-cartes upon arrival, rather than wait in line for it for an hour every afternoon. (2) Food Handling Practices. Food safety training should be conducted with those who cook food. I observed, on more than one occasion, raw chicken being handled with the same utensil as cooked chicken. Several in our group fell ill during the trip, losing 2 or more days of their vacation. (3) Food quality: I knew there were shortages before I left and I knew what I was in for as I'd been to Cuba before. I won't complain about what is served when average Cubans are starving off-resort. There was always something to eat. However, two things in this area really sucked and the hotel management has control over these: FLIES > The only night there were NOT flies all over us in the dining room was a day when there were “very important looking people” circulating around the resort. So, 5/6 nights we were fighting flies while eating. FOOD TEMPERATURE > is always questionable. Hot things aren’t hot enough, food that should be kept cold isn’t being cold enough. This goes back to food safety, but it shouldn’t be hard to increase the temperature in the buffet stands. Also, the “a la cartes” served the same food as the buffet. Why bother? Get rid of these and set up some specialty spots, like a cigar bar, music room, or games room. (3) Management of the hotel: My room smelled like sewage one day after I returned from the beach, and I came to find out later that there was a sewage backup below me the day before. Why wasn't I notified or moved? Good management would have at least left nearby room occupants a note to tell them what happened and offer to move them. The cabanas outside the pool were popular – but VERY hard to land. Unfortunately, some guests were being greedy and claiming BOTH cabanas and beach chairs with their towels, making it difficult for some to find a place to land. Management should look for a method for guests to book spots, OR they should increase the # of chairs & cabanas. More English channels, especially news. The Russian propaganda got old pretty quickly. I won't be back, but only because there are so many other places to try. I really do hope that the hotel management takes feedback seriously, it is such a beautiful place but operating at 70% of its potential. A little effort will make it so much more!!

Iberostar Selection Hacienda Dominicus: Amazing beach

A good old hotel — very clean, though the room decor could use an update. The beach is excellent — actually, it’s my favorite in La Romana, and I’ve stayed at all the beachfront hotels in the area. As for the food, it was better during our first visit in 2023. This time, it felt a bit repetitive and not quite as good. That said, we still had another lovely vacation and are already looking forward to coming back.

Iberostar Selection Esmeralda: Amazing Resort

This was my 2nd time to this resort. I absolutely love it!! Beautiful grounds, very clean, rooms are large and beach is amazing. The staff is very welcoming and respectful from the front desk to the gardeners and everyone in between. The entertainment staff are fantastic and made some lifelong friends and memories. They are what keeps me wanting to go back. Great big shoutout to Angel, Billy, Alejandro, Leah, Jackson, Oscar on the entertainment team for the fun and their energy!! Also, to [... read more] the great bartenders Osniel and Raoul for keeping us hydrated!!! Cannot wait to go back!! Definitely recommend this resort.

Iberostar Selection Esmeralda: Nice comfortable room.

Great resort very friendly staff. Would vacation there again and recommend it too. Great beach. Water is amazing Food was great and plentiful. Very nice pool with swim up bar. Entertainment nightly and nice variety of bars on resort

Iberostar Waves Costa Dorada: Would visit again!!!

Although the resort is a bit dated, the facilities were clean. The entertainment crew kept us busy throughout. Shout out to Pina Colada,Ninja and Rambo for all the crazy games. The beach and pool area were amazing. There was never a lack of food or drinks. I will book this resort again.

Iberostar Origin Tainos: Lovely resort

Lovely relaxing resort. Grounds are beautiful, beach is breathtaking. Staff very friendly and helpful. Despite shortages on the Isle food was not a problem, just have to adapt. Bring your own spices .No shortage of water and no electricity blackouts. Check in was unfortunately too long after arrival. Bathroom fixtures need updating and cleaning staff may need instruction on when to change towels/ bath mats. On the whole a very pleasant, relaxing trip and will return. Take basic toiletries t [... read more]o give to staff and others as this is appreciated .

Iberostar Waves Paraiso del Mar: Great food, quiet, clean

The food was absolutely outstanding. In addition to the already good food you associate with Mexican resorts, iberostar goes the extra mile and throws in a gourmet treat every evening, such as various types of sashimi, seafood, true iberic ham etc. everything extremely fresh. Another special treat is the wildlife (flamingo, swans, turtles, fish, coati) that is truly present throughout the entire resort, including reception :-) You will not have any negative surprises, unless you are super f [... read more]ussy and try to find faults in everything, but then go to 6 stars. One aspect that I missed (e.g. compared to Bahia Tulum) is the fun and dancing every evening. They have a big hacienda that would be perfect for that. But if you want a quiet and relaxing vacation with good food and smiles around you, this is the way to go.

Iberostar Origin Tainos: Fabulous vacation!

This resort is definitely on our repeat list! Pool was fabulous, beach was heavenly and staff were so friendly and welcoming! We stayed in a bungalow and its location by the pool was so convenient! The resort is not too big so we did not waste time looking for each other and getting anywhere on the resort was quick! Great staff at all bars, reception, housekeeping and at buffet!

Iberostar Selection Esmeralda: Amazing resort, but

Excellent beach, very good food, nice resort. We were not lucky, we got a very bad reception person when we arrived and the same person in the day of our departure. (no English at all, no knowledge). Also there was mechanical problem with water; it was shut off every night from one to five o'clock.

Iberostar Waves Paraiso Beach: Too unorganized and too many changes

We have been 7 times to iberostar parisio beach, but due to the changes in restaurant booking procedures, pushy concierge to attend members recruitment, decrease in amenities, poorer entertainment theatre programs and overall lack of organization this time, we will not be returning.

Iberostar Waves Punta Cana: Fantastic stay!

Myself and three friends stayed for a week March 30-April 6th 2025 The grounds were immaculate, the food was excellent, rooms were clean and beach was gorgeous. Would return again 100% with my family.

Iberostar Origin Daiquiri: Very Enjoyable

The hotel was very nice and the grounds were very well kept, there was always people working and cleaning. The maids did a good job of looking after the rooms. I’m not a fussy eater so I was always able to find something to eat. Sunwing put on a dinner for the guests, nice touch. The hotel staff at check-in were extremely friendly and polite. Jose and Andrea were wonderful to us. Will I return, probably !