Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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Private  - 

Verified Purchaser

Riu Vallarta: Met my expectations

My daughter and I loved the easy and layout of the resort. The ocean view balcony room was not even am upgrade I chose but it was a lovely surprise. The beach was well maintained and felt safe in and around the hotel. I do prefer more fluid pools vs blocky choppy separated pools but this is my preference and the gym was a bit small to accommodate but I was happy it was functional. The staff were always warm and accommodating. Drinks were inconsistent I find but that is to be expected most places [... read more]

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Sarah  - 

Verified Purchaser

Riu Palace Aquarelle: It was a nice resort

The resort itself lobby rooms and surrounding areas were very nice one of the nicer resorts we have been to in awhile. The buffet was a hit and miss sometime, but the Jamaica food was really good and was very happy to see it every night. The Al a Cart were not good at all with the exception of the Steakhouse which was just OK for me but the family seems to like it. The others were not worth the booking and we had to go to the buffet after dinner as things were just not eatable. Want to g [... read more]

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Private  - 

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Riu Palace Kukulkan: Exceptional Stay

The Hotel and room are modern and kept very clean. the staff were amazing and helpful. I had forgotten an expensive pair of sunglasses in the buffet and Ariel (the server) chased me dow on the resort to return them. The food and resturants were exceptional. Durning our stay we watched staff work around the clock to build a new Steak house; which was completed in five days - wow, Mexican work ethic. My only suggestion for improvement would be to have more onsite entertainment. Also, be prepa [... read more]

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Private  - 

Verified Purchaser

Riu Latino: Very good resort

Likes: Resort was clean, grounds well taken of, staff excellent, room was excellent and beach was fantastic. Plenty of entertainment day and evening. An abundance of party atmosphere: jungle party, pink party, silent party, foam pool party and of course white evening party. Changes I would like to see: Would like to see a bar closer to, or on the beach. Would also like to see the lobby bar and sports bar have small designated lane where guests can order their own drinks and step away. The [... read more]

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Private  - 

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Riu Republica: Absolutely NOT

View wise it’s a nice sight.. but the whole place smells of mold especially the club it’s toxic! Most the rooms are leaking,alcohol is watered all the way down. Lastly I got food poisoning for days !!

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Private  - 

Verified Purchaser

Riu Palace Aquarelle: Perfect for Families

I found the hotel to be immaculate, with exceptionally friendly and helpful staff throughout. From the front desk to the gardeners, lifeguards, towel attendants, waitstaff, bartenders, housekeeping, and security personnel — everyone greeted us warmly and consistently checked in to see if we needed anything. The entertainment team was energetic and kept the atmosphere lively and engaging. One area for improvement would be better enforcement of designated spaces for children. A dedicated kids-o [... read more]

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Junior  - 

Verified Purchaser

Riu Ocho Rios: Beautiful

The hotel was very clean food was amazing love the view from my hotel room the hotel night life was also amazing the only bad was the walk to my room from the front desk the ground was well taken care of one more bad thing was parking no parking on the weekend

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Hershy 26  - 

Verified Purchaser

Riu Reggae: Amazing resort

Everything was amazing the cleaning the food the service and the people were so friendly would definitely go back to this resort fridge was always full the service at all dining restaurants was amazing and all the service at the pool bars was great i would recommend this resort to my famiky and friends thank you i had agreat time

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Awesome vacation

We had a fantastic vacation...no complaints!! Staff was very friendly, from check in right thru to check out! Food was excellent, from the restaurants to the buffet. Will definitely stay here again! Pools were beautiful and the wait staff around the pool was great, especially Gary!! Thank you for making our vacation spectacular!

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Private  - 

Verified Purchaser

Riu Palace Antillas: Amazing resort

We went to this resort in early September and everything was fantastic except the weather was hot . We like smaller resorts because the access to the beach , pools and restaurants was great especially during super hot weather Staff was very friendly ,grounds exceptionally clean including the rooms , food great ( lots of fresh sea food), the elevators were fast . Great night life 15 minutes walk behind the hotel and some shopping as well There is a wonderful reef for snorkeling with s [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Top Notch Resort!

Resort and the whole Aruba experience were very good. Hotel layout, grounds, pools and the beach area were very good. Food and meals and dining options were exceptional including access to the adjoining hotel. Room with partial ocean view was average. Only othercomplaint was not being able to reserve at restaurants.

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Tanja  - 

Verified Purchaser

Riu Palace Costa Rica: Beautiful resort!!!

A very beautiful hotel. The scenery is incredible. Several pools, restaurants, and bars. Just one problem: if you love the beach, this probably isn't for you. The beach itself is nice, with black sand, perfect for swimming. Since the sand is volcanic, the sea bottom is very smooth and firm, which is very good and safe to swim. There are sun loungers on the beach, but no umbrellas at all. A few small trees provide shade, but that's not enough. There's also no bar on the beach, but the guys from  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Aruba: Really nice spot

Very nice resort. The service was exceptional. Our room was spacious and clean, although a bit tired. The construction noise was a bit much at times. The daytime music was blasting, im guessing to compensate making it less than restful. I would have like some food service closer to the pool and beach. And would have preferred to make dinner reservations at the a la carte rather then first come, first served.

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Wonderful vacation spot

Riu palace costa mujeres. This was our third trip here and it didn’t disappoint. Service at meal times , the wait staff went out of their way to seat us quickly at all meals. Food didn’t disappoint. The pools were great fun, beach was the best. Could always find a shaded spot to sit. We will be back for sure.

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Mary 55  - 

Verified Purchaser

Riu Negril: Must go back!

We highly recommend this Resort. Everything from start to finish was organized, clean and relaxing. The beach was gorgeous. Although, we recommend bringing watershoes. Sandra Taylor helped us find this gem of a Resort.

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Private  - 

Verified Purchaser

Riu Flamingos: Best vacation

Been there during Christmas 2024 - one of the best trip i ever had. Staff very good, hotel a bit dated but clean and good condition. I love the layout of hotel, not too big, everything just walking distance.

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Private  - 

Verified Purchaser

Riu Palace Las Americas: Incredible resort

My husband and I have been staying at the Riu Palace Las Américas for the past five years, and each visit feels even better than the last. It has truly become our home away from home. The welcoming staff, delicious food, and stunning views are just some of the many reasons we keep returning. Along the way, we’ve met wonderful guests from around the world and built lasting friendships.

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Pablo88  - 

Verified Purchaser

Riu Latino: Incredible resort!!

This resort offered everything that we expected and more. Upon arrival the roadway was clean The front entrance was spotless floor shiny just an overall extremely clean entranceway into a fabulous lobby, where we were greeted with staff who served us mimosas as we waited to check in to our room. The front desk staff had asked us if we were here for a special occasion as we indicated for our anniversary, and when we got to our room, there was a bottle of sparkling champagne with a happy anniversa [... read more]

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Private  - 

Verified Purchaser

Riu Latino: Great resort!

I recently stayed at this resort solo and had an absolutely wonderful experience. The entire trip was relaxing and fun from start to finish. The food was delicious—especially the buffets, which offered a great variety and were always fresh and well-prepared. My room was very large, spotlessly clean, and comfortable, making it easy to unwind. The staff were all friendly, welcoming, and attentive, which really added to the overall positive experience. The beach was beautiful. I truly enjoyed m [... read more]

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Sarah2312  - 

Verified Purchaser

Riu Palace Baja California: Just what we needed!

The only downfall of the resort for us was having to go to the family resort next door for activities. We chose adults only and it was promoted that there were white nights, jungle nights etc which we expected to be at our location. Other than that food was fabulous, Sofia (Italian) and Krystal (fusion) were the fave spots for dinner! Staff were great, resort was very clean and we felt very safe in all local areas. Would highly recommend and would definitly return!

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