The resort was amazing

The resort was very nice. Well maintained the grounds were impeccable. The food was excellent. the ala carte restaurant 2nd to none in fact the lobster canolloni was probably the best thing I ever ate. The staff was friendly and very helpful going out of their way to help us. Good entertainment nightly. A bit of a downer The beach was absolutely horrible and excess to it was difficult. We had to walk to the other end of the resort to get to it and walk down stairs . The actual beach area  [... read more]was small and crowded. No room for any beach activity what so ever. To get to the swimming area we had to cross a channel, (that had a slight odor to it, and was quite an eyesore) just to get to the usable part of the beach.. Considering, the reason we, and most people go to Cuba, is for the beach We found it very disappointing

Good resort

Great place great people great beach good food i would recomend the place. The only thing that i didn't appreciate was the fact that they were fixing the bar in the lobby and the were very noisy while people were trying to relax. Entertainment was very good and the entertainment organizers were fantastic.

Pleased/Not Great

Royal Service not so royal. Pool lovely but very small. Food very good. Royal beach, a lot of seaweed. Butler service non-existent. Outdoor patio not enough table and chairs. Too few available pool chairs.

Amazing

Hotel rooms clean, large and updated. The bathroom was modern with large shower. The grounds were well kept. The swim up bar pool was a little dirty at times. Staff very friendly and helpful. They need fans in the lobby area because it gets unbearable in there. Food very good. No problem getting sun beds around the pool.

Amazing Staff, Resort in need of maintenance.

Stayed for a week, first night a true nightmare as the AC didn`t work properly. After several visits from the maintenance crew and no improvements, we were finally transferred to another luxury suite. Totally blasted though with our last night at the Royal Service section of the Resort. What a stunning room with ocean view and a superb bathroom area. The REAL Gem here though is their staff, kudos to my fellow Cubans! ps. As soon as the absurd regulations that prevent Cuban Nationals (even with [... read more] a second Citizenship) to access ANY form of activity that implies the use of a motorized boat are lifted, we´ll be back to this amazing Resort ... unlimited Scuba diving is included here !!!

Beautiful resort!

The Paradisus was overall the best resort of the many we have stayed at in Cuba. The rooms were spacious, nicely decorated and extremely clean. The grounds were very well-maintained and beautifully landscaped. The beach was a bit rocky at entry but soon became white sand and aqua blue water with coral reef here and there making it perfect for shore snorkeling. The pool meandered over a large area and was always clean. The food Cuban was not what most Canadians would praise, but we didn't st [... read more]arve. Always something tasty to eat. The staff were always smiling and very helpful. We hope to return.

Amazng resort

the Paradisus Rio De Oro was just amazing the grounds are beautiful food was amazing. the rooms are spacious and clean. the only negative things were the swimming pool was very dirty and not much selection of specialty drinks at the bars. would highly recommend the resort amazing place.

Real paradise

I had a great stay at this hotel. I upgraded my room to oceanview, which was the best disicion. Everyone is very friendly and go out of their way to make you happy. I traveled alone, I was tolled that its couples resort and that I might not like it. But I still ended up having a great time. I had a massage at a spa, and spend the entire day using the spa facility. The beach on the spa side is breath taking. The food was great. I've traveled to Cuba numerous times and never had great food like t [... read more]his.

Beautiful resort with amazing staff

I've been to this resort 2 years in a row. The Cuban people work so hard to make your experience wonderful. The grounds are beautiful and the food is good. It is a relaxed, generally quieter resort, so if you are looking to party hardy, I don't think this is the place for you. If you are looking to chill, and get some R&R in beautiful surroundings with a luxurious spa and royal service, then this is the resort for you. As a general comment, I think it's important to remember that Cuba is under [... read more] the control of their government. Things that we are used to are not always readily available to them. What I consider a 5 star hotel in Toronto, or Vegas, is not what a 5 star is like in Cuba, due to various restrictions that are not in their control.

Fantastic Vacation/Beautiful Resort

The Paradisus Rio De Oro Resort and Spa is an incredible resort. It is without a doubt the best resort we have ever experienced in Cuba. The room was clean, the beds were comfortable (extra pillows provided), the grounds were well maintained and the food was great. The staff at the resort were very attentive and genuinely concerned we were having a great stay. Additionally the facility amenities were above par. The pool was well designed, there are numerous options for sunbathing and l [... read more]ounging stretched throughout the resort. The mini infinity rooms were a nice surprise and greatly appreciated. The landscaping was very tastefully designed and there is a great balance between construction and flora/fauna (trees, grass, crabs, lizards etc.). The customized hearts leading to the ocean were romantic and creative. The snorkeling did not disappoint (just put on a mask and place your face in the water) and the access and availability to the water amenities - paddleboats, catamarans etc.were a pleasant surprise. We can't say enough and we hope to return in the near future.

Our best vacation yet!

The Paradisus Rio de Oro is a lovely resort that exceeded our expectations. No need to upgrade. The room was huge with a newly renovated bathroom. The food was great, lots of variety. The resort staff are for the most part very friendly, helpful and want you to have a very enjoyable time. The snorkelling right from the resort beach is fantastic. The pool was large and beautiful. The beach was great, no problem getting chairs and an umbrella. The resort grounds are beautiful with lots of g [... read more]ardens and the resort is surrounded by lush green space. We met and had a fantastic time with new friends met around the lobby bar and beaches. The size of the resort lent itself to meeting people and seeing them around the resort, and in our case socializing night after night with some delightful people. Between the outstanding accommodations and food plus the wonderful people we met, the vacation felt full and well spent. The trip was exciting, fun and better than we expected. We would love to go back.

Excellent resort

The grounds are beautiful in both sides of the resort. We booked into the regular side but I was very disappointed with the beach. It was very rocky and dangerous, due to this we switched over to the Royal section. The beaches on that side were stunning, but one of them had public access for the Cuban people. It was of course very safe but if you are in an adult resort and you are sharing the beach with children it's not as peaceful. It didn't bother me at all because I love the Cubans and the b [... read more]eaches do belong to them. The food was the best I have had anywhere. We were very happy eating in the buffet there was so much to choose from. The staff were amazing many of them have worked there for many years and lots of the guests return because of that. The rooms in the regular section were good size. The rooms in the Royal section were beautiful. I definitely would have stayed in the regular section for the whole week if the beach was what I usually see when I go to Cuba.

Highly Recommend

When we first arrived we were pleased that the rooms looked just like they did online - they were great! We ordered room service and the food was poor quality, which worried us (we had heard great things about the food). Turned out that all the food at the buffets and restaurants was amazing! Beach, pools, facilities are all amazingly beautiful and peaceful. Truly is Paradise!

Paradise Resort!!

The resort was breath taking, the grounds were beautiful, the room was very clean, always stocked with drinks and lots of water, the maid was great ! The food was delicious and there was lots of variety to eat ! Breakfast was the best and we had the best waiter named Norge !! The pool was amazing along with the beach ! The weather was hot ! The staff was always very friendly and was always there when you needed something day or night!! We have been twice there and will certainly be going again,  [... read more]best resort in Holguin Cuba

A wonderful hotel!

I have twice visited this resort. Relatively close to the airport. Beautiful landscape. Comfortable and spacious cottages. Beach with soft sand. Live music and premium liquor ... everything is involved for an excellent holiday.

Disappointing service

Upgraded​ $ 800 US to royal service treatment . Very dissatisfied with lack of service after paying so much to upgrade . Rooms were beautiful on royal service side . Beach and nature was beautiful . Food was very dissapointing. Barely ate all week . Very "cliquey" with all the proper service being given to returning well known guests.

Always a good time

Great hotel, very consistent and good service. Love the pool bar for Happy Hour! The beach could use a few more shelters for those who want to enjoy it but not be in full sun. There is always good food at the snack bar or even the Buffet. The Japanese restaurant is always our favorite, but all the 4 restaurants do a very good job. The rooms are kept clean and the rooms with the renovated bathrooms are nice. Hopefully the will get the rest of the rooms done soon. And last but not least, a day at  [... read more]the spa, with private pool, and private beach is always one of the best relaxing days of the trip!

Treated regally at the Royal Service

We keep returning to this resort because of its superb class of service, beautiful grounds and excellent cuisine. The rooms and amenities on the resort side named "RS" are indeed superior albeit more expensive than the main side. I feel safe and secure walking alone at night and one can always use transportation (electric carts) that are always available. The rooms are breathtaking. I especially love the outdoor Balinese shower. I am a strict vegetarian. When no veggie options are listed on the  [... read more]menu, the cooks at all the A la carte restaurants are able to accommodate my dietary needs with a smile. The resort has a botanical garden and friendly talented gardeners who work tirelessly to preserve the beauty of the resort. This resort is spotless is common and private areas. It is classy and totally relaxing!

50 th. Wedding Anniversary

Best vacation we ever had. The 5 star resort have thought of everything. Our accommodations were fresh and clean, we had a first level corner unit with beautifully kept gardens surrounding it. The food was excellent with 4 restaurants and the buffet. The people working at the resort were so helpful and respectful. We were there to celebrate our 50th wedding anniversary and are already planning our 51st anniversary at the resort next year.

Bird Paradise

My husband and I truly enjoyed the Paradisus Rio De Oro. The Staff was amazing and the whole resort was kept pristine. I have been to Cuba many times and this is the most peaceful and lush place I have been. I have never seen so many birds in one place, they love all of the foliage and their songs are beautiful. If you are looking for tranquility you must visit this place.