Amazing resort

The grounds of the hotel beautiful and clean, the public areas enough for every body, the staff are professional, dining areas nicely decorated and comfortable, meal is very good, features attractive and interesting.

Fantastic Trip

I deal wit Tammy Beamish and after being disappointed with the accommodations I arrange without her input last year , this year it was fabulous. I had requested an oceanview for our romm and boy did she come through with flying colours We looked out over the point for a majestic view of the ocean and with wide panoramic view of the beach and the ocean and the beautiful sunsets The Riu Bachata was as anticipated for the chain with first class accommodations and service for the entire stay. I woul [... read more]d recommend the resort to any one wishing to go to Puerta Plata.

Relaxing resort

My stay at the Riu was One I couldn't afford. The price was reasonable. hotel was older, mature well-managed food was awesome. Employees where always smiling and there services above and beyond. I would go back again.

L was happy with all

It was a great resort had a lot of something to do all the time if you want or just do nothing. The people always happy and smile there to help you with everything and anything.l also think it is good place for families they did a lot with the kids.

Bachata was good

Riiu Bachata was enjoyable, clean and well run resort. We would rate it 3.5 - 4 stars at most, not the 5 they have on the sign. We were not dis allusioned about this, as we only had expectations as high as the price we paid. that being said we thought the value was good. They work hard at keeping the resort clean. The rooms were noisy and hallway traffic noise easily came into the rooms. The room keys were annoying and entry card wrist bands would have been very nice ( we had these at the Great  [... read more]Wolf Lodge ) . This would require some updating by the resort. If you wanted to book an a la carte retraurant you had to get up early every day to do this. Other guests were annoying by reserving lounges early in the morning and not showing up till later to occupy the better spots around the pool. The Cruise ship terminal for Carnival cruise lines was under construction next door with boats expected in October. Rumors have it that cruisers can get a 6 hour pass to access the resort. I wouldn't look forward competing with cruise people as we'll as resort people. Lastly they had limited supply of kayaks which made spontaneous use of them impossible. A few more plastic boats for a resort this size would be nice. Overall we had a good trip. We will not return to this resort next time because there are so many others to try.

Great Deal for Relaxing in the Sun!

The grounds and rooms were very clean and the food was great. The beach offered alot of natural cover which was very nice but the water was underlined with alot of rock...go to the far end for nicer swimming. Pool was great....and finally a resort that has enough chairs for all guests!

Great Resort

Resort was very good. Clean, food was good, staff were very friendly. Had a good time. The drinks were also very good. Being an all inclusive resort, it gave us the chance to try different food and drinks. The beach was also very nice. It was ok for swimming, but the week we were there was quite windy, so you had to be aware of the undertow if you were not a strong swimmer. There were lots of loungers, so getting one was not a problem.

Subpar

Old but pretty, only one key per room, am have to wake at 7 to sign up for a la cartes, terrible beach & HORRIBLE customer service. Reception staff lied to us and were overall rude & lazy. Great pool.

Good resort!

Pretty good resort! Entertainment its great, food gets boring, restaurants are average. The beach seems to be nice. Lots of people and lots of chairs. Be sure to wake up early to get a spot at the pool, people tend to place there "towel" on chairs to save them as early as 6 am

Great Resort

The Resort grounds were well kept and public areas as well. We really enjoyed our room and the view. Food was very tasty. The wifi could have been better. The nightly shows were very enjoyable and the interaction with the audience made it even better. Great time, with no snow.

Good resort, average

- Food was good, drinks have lots of variety... only issue is that each morning you had to book your a la cartes by 7am for that night only..no sleeping in. - Entertainment was alright, better at meringue though. Repetitive. - Clean and welcoming resort, friendly staff. Rooms were good except bed was very hard and the tub/shower small. - Waterfall excursion was amazing :) - I would give this resort 3.75-4 star

Good resort for the money

The resort was clean, and the food was as good as we expected for the money. The beach was OK, although there was a day or two that there was some seaweed that came in with the tide, but since we don't really go into the water, it didn't bother us. Staff was friendly and most spoke good English.

Simply amazing!

We just arrived back from a weeks stay at Riu Bachata and it was just right for us. The people were very friendly and accommodating. The room was very clean and well stocked with different types of drinks. The grounds were immaculate and they always seemed to be cleaning. The beach and pools were great and even had waiter's on the beach bringing you drinks. With just a couple of minor issues, like the remoteness, which some people enjoyed, we would definitely return.

Awesome Resort!

This place is wonderful. Lots of shade if you want it Long clean beach Clean rooms Always lots to choose from at the buffet or a la cartes Lots of activities Big but not too big and great service overall

Average

First, they did as requested and gave us room in section 900 on first floor and with king size bed. Also, they waited for us for transport so no problem about that. Good things: Beach is big and you can find place even at 9AM. There is sun and shade, as you wish. They clean room ok. Not so good things: Swiming is not nice as sand become sharp rocks as you enter water and there was a lot of dirt in the water. Swiming pool was very, very cold. Food was not good at all. No taste at all. A la carte  [... read more]restoraunts were joke as they serve same food as in regular restorant. Other stupid thing is that you have to come morning at 7 to book restorant for that same evening and you can not do it for next day. Internet was also veru stupid as you can log in once a day and use it for 90 minutes. Once you log out you are done for that day. So we paid US$35 per week to have internet all the time. Our water in the sink was spraying all around and remote for TV did not work. Also, we did not have any blankets in the room. After several requests, we got blanket next day, remote was fixed after 5 days and water was never fixed. All together, Gran Vantana from last year was chipper and better and would recommend it over this one any time. Real rating for this hotel is 3+*. But still, we had good time as it's more important with who you are then where you are :) One more thing, there are sand bags so everybodys lower part of legs were bitten a lot. There were some mosquitos but not so bad. We had only two days of rain so we were lucky.

Great resort! Awesome staff!

The grounds were breathtaking, the food in the main dining room was delicious with a generous assortment of choices for every meal. The entertainment staff were friendly and outgoing. The bar staff and dining staff courteous and friendly. Made feel at home. Will definitely go again.

VERY GOOD RESORT

ROOMS VERY GOOD IF YOU TIP. FOOD VERY GOOD. THE ONE THING THAT I DID NOT LIKE. THE NIGHT BEFORE WE LEFT I WENT BACK TO MY ROOM TO WATCH TV AND IT WAS TURNED OFF. THIS UPSET ME GREATLY! CHG. THIS AND I WILL BE BACK

Not a pleasant experience

The hotel ground is kept clean. However this resort may.have a serious big rats infestation. The large rodents jump freely in the main lobby during day time and hit my daughter leg. We have been @ this resort three times with no plans to ever return again.

Very impressed with Riu Bachata

This was a last minute holilday with the girls, and we paid around $1000 expecting mediocre accomodations but it turned out to be one of the nicest places I'd been to. The food was good, beach was beautiful, and hotel rooms clean and large. The atmosphere was fun, friendly yet relaxing at the same time. Will definitely go back.

Perfect again!!!

the short version: Third time there, food was awesome the staff was polite and efficient, the entertainment was fantastic, the grounds and beach were clean and well maintained, and the drinks were not watered down. I will be going again and again.