It was clean, lots of entertainment for people of all ages. I went to celebrate my daughter's first birthday and oh they made it special. I have enjoyed a few of the all inclusive resort and this one was by far the best. The staff was amazing and super friendly. Food was good too. I felt safe and.enjoyed my time at iberostar!
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Babzi -
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Dreams Dominicus La Romana: Beautiful resort
This resort is beautiful, very well maintained, great hard working, friendly people and very good food.
We did not eat much in buffet, only breakfast but the selection was decent, lunches we always had on beach, bbq in preferred area and some pizza, fried chicken, fries etc in regular beach area. Dinners we always had in restaurants. You do not need reservations, walk in. Food was great, french was our favourite (adults only and dress code for men mandatory). The only reservation is neede[... read more]d for Tapenaki show in Japanese restaurant (honestly have seen much better then this one).
Beach is kind of narrow and divided in half, preferred and regular. We did not like that regular have umbrellas and preferred pallapas. Umbrellas in our opinion did not have sufficient shade, you need to upgrade to preffered to get decent shade on the beach.
Overall we had great time and would recommend this resort.
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Irina -
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Whala Bayahibe: Awful service
The service is awful, they do not provide the towel change on time and you can use your towel for a couple of days. The safety boxes are not for free and you will have to pay $3 US dollars for every day. The food is very simple and you will eat the same all days staying in the resort. They do not provide you with the water in the fridge. For beach towels you will have to make a deposit of $10 US dollars.
I would never recommend this resort to my friends and will never go there again.
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CARMEN ARRUDA -
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Sunscape Dominicus La Romana: BE LIVE COLLECTION "CANOA" HORRIBLE RESORT
THE BE LIVE COLLECTION "CANOA" RESORT IN LA ROMANA IS THE WORST RESORT WE HAVE EVER BEEN TO AND WE HAVE BEEN TO MANY MANY RESORTS. WE WERE THERE FROM JULY 24th TO JULY 31st, 2019. WHERE DO I BEGIN. THE AIR CONDITIONING IN OUR ""FIRST"" ROOM DID NOT WORK - IT WAS 28 DEGREES. WE ASKED TO BE MOVED, OUR SECOND ROOM WAS A ""LITTLE"" BETTER BUT STILL VERY WARM TO SLEEP AT NIGHT. THE TEMPERTURE IN THAT ROOM WAS 25.5 DEGREES AND NEVER BUDGED DEFINATELY NOT ACCEPTABLE, BUT WE STAYED IN THIS ROOM ANY[... read more]WAY BECAUSE EARLIER THAT DAY MY HUSBAND OVERHEARD PEOPLE AT THE POOL ALSO COMPLAINING ABOUT THEIR A/C NOT WORKING. THERE ARE WAY TOO MANY BIRDS AT THIS RESORT. THERE IS POOP ALL OVER THE GROUNDS FROM THESE BIRDS ESPECIALLY THE TURKEYS. ONE TURKEY TRIED TO PECK A GENTLEMAN THAT WAS ON MOBILE WHEELCHAIR AND SOME TURKEYS MADE THEIR WAY INTO THE BUFFET WHERE ONE GIRL WAS STARTLED AND KEPT WAVING THEM AWAY BUT THEY WOULD NOT LEAVE - THIS IS SO UNSANITARY - JUST GET RID OF ALL THESE BIRDS. AGAIN VERY UNSANITARY. THE SWIM UP BAR IS A COMPLETE JOKE. THERE IS ABSOLUTELY NO SERVICE THERE WHATSOEVER. THE BAR IS TWO SIDED, ONE PART BEING IN THE POOL (where there is no booze on that side of the bar???) AND THE OTHER SIDE OF THIS BAR IS BEING SERVED TO WALKERS BY. THERE WAS ALWAYS NO ONE ON THE POOL SIDE, LITERALLY PEOPLE WERE GETTING OUT OF THE POOL WALKING TO THE OTHER SIDE OF THE BAR TO ORDER THEIR DRINKS AND GETTING BACK IN THE POOL - SO WHY BOTHER HAVING A ""SWIM UP"" BAR. ALSO THE ""PIER BAR/RESTAURANT IS A ""PAY"" BAR/RESTAURANT - THIS WAS NOT MENTIONED AND IS NOT NOTED ANYWHERE. WE SAT AT THE VERY END OF THE PIER ONE EVENING OVERLOOKING THE OCEAN AND SOMEONE APPROACHED US TELLING US WE COULD NOT SIT THERE THAT THIS PIER WAS A PAY BAR/RESTAURANT. THE PLACE IS OLD. IT DEFINATELY NEEDS SOME MAJOR REFURBISHING. A LOT OF THINGS ARE CRACKED AND BROKEN. GOING TO THE BEACH FROM THE POOL AREA, THERE ARE SO MANY ROCKS STICKING OUT OF THE SAND THAT IF YOU DON'T WATCH IT YOU CAN STUB YOUR TOES BADLY. THE OCEAN IS GORGEOUS, BUT YOU CANNOT GO IN IT BECAUSE THERE ARE SO MANY JAGGED ROCKS AT THE BOTTOM OF IT THAT IF YOU HAVE NO BEACH SHOES YOU DEFINATELY SCRAPE YOUR FEET BADLY. THE FOOD IS DECENT, BUT COULD USE IMPROVEMENT. THERE IS ABSOLUTELY NOWHERE TO GO AT NIGHT IF IT RAINS AS THE ""PLAZA"" IS NOT COVERED. THE BUFFET IS OPEN AREA, SO SMALL BIRDS COME IN AND NESTLE ON THE INSIDE PEAKS OF THE THATCHED ROOF, SO ONE TIME WE WERE EATING THERE AND BIRD DROPPINGS LANDED ON OUR TABLE. SO VERY DISGUSTING. ALSO, IF YOU LEAVE YOUR PLATE ON YOUR TABLE WITH FOOD TO GO GET WHATEVER, BIRDS FLY IN AND PICK AT YOUR FOOD. SO YOU ARE EATING FOOD THAT BIRDS HAVE BEEN PICKING ON. I WOULD DEFINATELY NOT RETURN TO THIS RESORT OR RECOMMEND IT FOR THAT MATTER. EVEN THOUGH THE PRICE WE PAID WAS REASONABLE, WE STILL THINK WE PAID WAY TOO MUCH FOR WHAT THIS RESORT HAS TO OFFER. LIKE I SAID THIS RESORT NEEDS MAJOR, MAJOR, MAJOR RENOVATION. IF I WAS OWNERS OF THIS RESORT, I WOULD BE EMBARRASSED TO SELL THIS RESORT TO VACATIONERS. WISH WE HAD GONE SOMEWHERE ELSE.
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Sunflower1237 -
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Sunscape Dominicus La Romana: Great resort overall
Stayed at Be Live Canoa from July 8th - 15th. I stayed in block 5, 3rd floor, pool view room which was very close to the pool. Steps away and could be seen from my balcony. The beach was just on the other side of the pool. Buffet food was good, lots of selection and never had a problem finding something to eat.
I also ate at the snack bar and that was good as well. Drinks were tasty, pool bar was convenient and close.
Room was cleaned every day and drinks in mini-fridge were replaced daily[... read more] as well.
My only complaint would be the filtration/cleaning of the pool. By mid-afternoon is was a bit dirty but I just took a dip in the ocean at that time.
The colours of the ocean is the most beautiful I have seen and could not get enough of the view.
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Private -
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Viva Dominicus Palace by Wyndham: Amazing resort.
This place has breathtaking beautiful gardens. It was a pleasure to take walks in the early mornings and evenings.
The food was very good offering guests a vast variety of food selections. However, we were not happy with the Oriental Restaurant.
We found that the resort was huge and at times very tiring for us to get from one area to another. It would be great if they would consider offering cart service for seniors.
The front desk staff was extremely helpful and went out of their way to[... read more] assistance us with our concerns. Only, we had to wait 4 hours before check-in as we arrived at 11 a.m. and they have check in set at 3 p.m. It was an uncomfortable hot wait for us.
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Private -
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Sunscape Dominicus La Romana: Good value for money
Not a 5 star but overall a good experience. Enjoyed the buffet and snack bar food. Room was cleaned and mini fridge was stocked everyday. Found staff to be friendly and hard-working.my only real complaint would be the cleanliness of the pool by early afternoon. Better filtration and cleaning is needed.
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Private -
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Whala Bayahibe: not the best
the grounds were great. the food was not so good. the staff was alright
and the taxi in the front were not so good. the place dose not have coffee in the am or in the rooms. have to wait till the restaurant opens. cant get coffe at the pools till 10 am
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Private -
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Bahia Principe Escape Bouganville: 42nd Anniversary trip to a Fantastic Resort
The resort exceeded our expectations. We stayed twice at La Romana, which is the family resort next door. This is adults only and is fantastic.
It is not a large resort which makes it very easy to get around. The pools, beach area, rooms, common areas, and restaurants are beautiful and very clean.
There is a fun pool by the beach, a small jacuzzi pool beside it, and a quiet pool at the other end of the resort.
Our room was very clean and spacious with a well stocked mini bar. We had butle[... read more]r service to help us with our needs.
Two buffet restaurants and three a la carte were all great. A huge selection in the buffets and great menus at the a la carte.
All the staff were very helpful and were always working hard.
Only negative is the ocean water is calm but not crystal clear as you may expect. But the beach is always clear of sea weed and kept very clean.
We will go back
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Shoshi -
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Dreams Dominicus La Romana: Amazing resort
We had a great time the resort is beautiful and the service and the people were amazing
the beach is beautiful the rooms are nice and clean
We had a great time I will definitely come back to dream resort
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Erma and Fernando -
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Bahia Principe Escape Bouganville: A different experience!
The accomodation is great. The room is very clean and well supplied. The ground garden, sand by the beach is well maintained. Excellent service in the buffet or restaurant. The sand on the beach is very fine, beautiful to walk everyday. However, the water is brown in color due to the river nearby. The ground staff are doing their best to keep the weeds and debris away from the swimming areas.
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Tina -
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Catalonia Bayahibe: Great beach!
Good resort. Good food. Great Beach. We got the upgrade to Privileged, which I think was a good idea. We got a nice renovated room and access to a Privileged Beach bar and restaurant. Buffet food was great. No complaints. Italian resto and pizza very good. Steakhouse...mmeehh. We didn't try the Caribbean one. Pool was ok. Not enough chairs. But we came for the beach! Service in general was good but I found there were too many reps trying to sell you some type of preferred package thing. Good res[... read more]ort for families.
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King Geoff -
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Bahia Principe Explore La Romana: Super vacation destination
The hotel grounds are clean and well kept , as well as the beach and pool areas. The rooms are well maintained ,the staff are second to none and very friendly. The food, be it the restaurants or the buffet is excellent. Definitely worth the value and well worth a return holiday visit.
Excellent rooms, very spacious and clean. The staff and service is excellent and prompt. The grounds are beautifully maintained and clean. The pool area is very nice and big with lots of room. The beach is okay nothing special. The nightly entertainment could improve on the adult side of the resort, however, on the family side there is plenty of entertainment. The food was good lots of selection. My over all experience was great!
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Private -
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Bahia Principe Escape Bouganville: This is not a 5* hotel ..compared other islands..
Service is very poor at the buffets and at the beach also..No follow up from the butler or anybody else...the cards to are had to be changed every second day oufff.The one thing that was good the food in a la carte restaurant.Breakfast was more then ordinary.
The resort itself was nice with lovely gardens. Little town of Dominicus not far from resort.stayed in a garden view Bungalow that was pretty basic. There were 3 of us so we had two double beds. We had a mini fridge, however it was not stocked with anything. You do not have a coffee maker in your room either at least in the bungalows you didn’t! You receive 2 bottles of water in your washroom to brush your teeth with and drink, I am assuming, but as I mentioned there were three of us and it w[... read more]as not until I confronted the maid in person to advise her that there were three persons occupying our bungalow that she left us three bottles of water and three bath towels and hand towels. Also, they are very skimpy on the toilet paper so once again i had to mention to her we need more than one roll of toilet paper for three people or we will be using our hand towels!! We asked for wash cloths but never received them however I am always in the habit of bringing an old one from home as I know that it is hit and miss with receiving wash cloths so I like to have one with me just in case. So all three of us brought our own wash cloths!! Once I tipped the maid we started to receive a larger quantity of water bottles which we kept some of them in our fridge to keep them cold for when we needed a drink! Also started to receive quite a few more towels and rolls of toilet paper!
The buffet was just okay. Nothing Special!! The snack bar by the beach was a joke and so was the pizzeria!! They had one guy making pizza for dozens of people. The drinks were awful!! Liquor was watered down and beer on tap was warm most of the time!! If you wanted a COLD PRSEIDENTE BEER you had to buy it! I didn’t book an All- inclusive to have to go the store and buy my beer!!
The Mexican al la carte!! This was the best meal that we had! There was so much food so many courses, Quick Service and FRIENDLY WAITERS!!!! Having said that I will go on to tell you that every single waiter, bartender, anyone that you would encounter at this resort was RUDE, AND NASTY AND WOULD INGNORE YOU! (Outside of this Mexican Restaurant) No One cared about you!! The worst Customer Service I have ever encountered and I have been to the Dominican Republic well over a dozen times!!! A horrible Shame!!
Even if you said good morning or hello! There was never a response back from them!! We speak a little bit of spanish, enough to get by and have never had any problems associating with people in the Dominican republic before, as we travel frequently and and have always had the best time dealing with the staff! Even workers that maintain the property!
At this resort it just seems that the staff that are employed here are miserable and just do not like their jobs or to converse with the guests! It does not matter whether or not you tip them nothing seems to change!!! There were maybe 3 people we had dealings with that appreciated the tip and were naturally friendly!!
We were at the La Roca Pool bar one morning and when the bar opened we went up for a drink only to find no glasses within reach of the guests however there were 3 trays of clean glasses stacked behind the bar but the bartender was too busy talking to another co-worker and ingnored us standing there until my husband called to him politely “Amigo†and then we tried to gesture that we needed a glass to drink as it is a self serve draft pump for beer, water and soft drinks, so all they need to do is provide you with Clean Glasses. It was at that time he angrily looked up and started to mimic us, gesturing back and giving us a dirty look while slowly walking over to the trays of glasses and then slammed down a tray on the counter and walked away! I was horrified of his behaviour and disgusted!! I don’t work hard all year and pay good money to come to a resort to be treated in this manor!! It is totally unacceptable behaviour!! I also noticed there are NEVER any Managers nor Supervisors around anywhere to keep the staff moving along and in line!!!
Another thing that was so very unfair and frustrating was trying to get a drink at the main bars. They would not use the first come first serve rule. They would serve whomever they wanted whenever they wanted which would mean you could be standing there waiting for 10-15 minutes or longer for a very small pour that was usually warm (Beer) and that is if they had any available as there were many times they ran out and you had to wait a very long time for them to change the keg!! No one seems to know what they are doing! They are very unorganized and EXTREMELY UNDERSTAFFED, from what we could see! For a Viva Wyndham Chain we were very disappointed. I thought it would have been a much better experience.
We attended the 25 al la carte restaurant on the last night before we were leaving.. One of the WORST al la carte restaurants we have ever been in. When we walked in no one was at the podium greeting you. A lady had kept looking at us standing at the front waiting to be seated, yet she ignored us and kept cleaning tables. Never once did she say “I will be with you in one moment†or any attempt at letting us know she will be over. We waited a very long time for her to come over and take our receipt and seat us. She handed us our menus before we even sat down at the table which was very unprofessional!! We sat down and a gentleman came over and gave us water. We looked at the menu for a little while and our waiter walked back over to take our order. He came over and leaned over the empty chair and asked us if we were ready and what we wanted….. AGAIN very unprofessional!! The food WAS NOT good. My daughter could not even eat her steak it was tough and full of grissle and fat. They also don’t give you steak knives…. they give you butter knives…. so good luck trying to cut your food!! We had seen that our waiter had been bringing out pink cocktails to ALL others tables that were seated AFTER US!! Once they sat down he would give them those drinks. When I called our waiter over to ask him what that drink was and if we were suppose to receive one he couldn’t even tell me…. he had to call over to another lady and ask her. She then said it was a cosmopolitan. When my husband and I confronted him and asked were we supposed to receive those? Because everyone else that has come in you have given them one. He then said “oh you want one.� And put down one that he had LEFTOVER on his tray. Never offered to give my husband or daughter one!!!! When we kept asking him if he was supposed to bring us those in the beginning when we sat down he ignored us and kept talking and laughing with another waitress. VERY RUDE AND UNPROFESSIONAL!!! After that encounter he ignored us the rest of the dinner. He never cleared our dinner plates, another waitress had to come over and do so. We waited and waited for our desserts to be brought out and they NEVER arrived so we got up and left!
We went to the buffet so my daughter could eat something as she never did eat anything there and she was starving!!! We had great weather the week from April 27th-May 4th It only rained overnight when we were asleep so we did the best to move on and and tried not to dwell too much on the ignorance of our wait staff and we tried the very best to make the most out of our vacation. Would we return there NEVER!!! Would I recommend it NO!!! For the money we paid for this resort I would have expected first class treatment!! This was the very first vacation that we can actually say we couldn’t wait to get home from!!!!!!!
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Private -
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Whala Bayahibe: Not my cup of tea
The rooms,pool, weather were great but the food was generally over cooked & basicly inedibile. The staff seemed capable, though not overly friendly and most had no english & I have no spanish.We won't be going on a return visit to this resort.
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Wonderwoman -
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Dreams Dominicus La Romana: Alas, You will be in our Dreams forever!
From the arrival to the departure day, the smiles and fun were endless. My family had a wonderful stay and the servers were amazing. Our favourite was Jorge from the beach bar who despite the heat and hustle of people, kept his cool and humour.
beautiful resort, staff lovely and polite
very clean, bathrooms by pool, cleaned constantly
grounds - immaculate, beautiful landscaping
food - very good, no complaints except I gained weight
both buffet and a la cart restaurants - food and service was wonderful
well decorated, plenty to do if you wanted to be busy, or to relax
beach well taken care of
I would definitely go back
Shout out to Tsunami, Cornelio, Felix, Santo & Hector!!! GREAT JOB!!!
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Teresa -
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Bahia Principe Escape Bouganville: Luxury Bahia Principe Bouganville La Romana Dominican Republic
This hotel was fantastic.
The rooms were large and very clean with a separate shower and Jacuzzi tub.
Maid service was excellent, they even had a turn down call at night where they left little chocolates on your bed.
The entertainment staff were awesome always something going on at the pool.
The restaurants were excellent I never had a bad meal the whole time I was there from buffet to booking a gourmet restaurant at night.
The beach was very clean and well maintained.
Entertainment in th[... read more]e evening was also very good.
I really don't have anything bad to say about this resort.
Tammy Templeton recommended this resort and I would like to thank her for the recommendation.