Iberostar Selection Playa Mita: Disappointing Experience

The resort itself has loads of amenities, is very well laid out and the grounds are beautiful. There are also loads of chairs around the pool at all times and a very good area for children. While the public areas are kept very clean, there are maintenance issues. The sink in our room leaked on the shelf below, the air conditioning couldn't be adjusted and nothing was done about either issue during our stay. While those were minor issues, we did have a major issue with the food. We found the food [... read more] quality to be disappointing in the buffets as well as the specialty restaurants. The food was almost always cold whether it was on the buffet or served at a specialty restaurant and the vegetables were often very undercooked.

Grand Decameron Complex Bucerias Trademark: fun place amazing sunsets

improved over last year i will be back lol, bar fridge in the rooms ,beds were upgraded ,, large drinking water every night in room ,,new keyless room safe and towel bars on balcony to dry wet suits and tank tops and towels , very clean grounds bartenders are on top of it all cheers to aldo

Canto Del Sol: Typical resort

This resort has a Mexican charm to it. It is in need of renovations though. Bed in our room needed to be replaced, it was disgusting, dirty foam pad and mattress. The food was pretty good and nightly entertainment was good. Staff at buffet restaurant were friendly, front desk staff could be better. We couldn’t seem to get face cloths after talking to them several times. When our room had issues they got someone on it fairly quick. We hardly sat at the beach as palapas were very low. Beach was n [... read more]arrow and steep, hard to walk on. Better drinks at lobby bar than pool bar. I would not return to this resort.

Krystal Grand Nuevo Vallarta: Nice resort but too many steps to the lobby

The rooms are nice no complaints but our room was not stocked regularly with water and beer etc. We had to call and waited forever for anyone to come. This is not a 5 star hotel. Maybe 3. The food for the most part was not good. Buffet was always packed and they were running out of food. Waited in line. Food wasent hot…it was hard to book a la cartes for the time we wanted. Service was slow and quality of food was not good. I slipped in the lobby the first day we were there. Water in the f [... read more]loor that wasent mopped up. Luckily I was ok with just a skinned knee a d bruising. We will not stay here again!

Grand Decameron Complex Bucerias Trademark: Not Bad

Ocean view room was perfect...old cabinets in bathroom and taps from 1950.... Lots of cobblestone steps around but ramps as well. Food was just ok..tender beef, swiss chalet like chicken most lunch and dinner. Veggies either mushy or raw. I love rice and it was good..breakfast good..home smoked bacon. Lots of seniors limping with knee braces but gorgeous grounds, beach lovely but ocean dirty. Nice to walk to lshops and Chedraui dept store.

Hacienda Buenaventura Hotel and Mexican Charm: Friendly, family-style resort.

The three-story complex has charming Mexican architecture and a low-key vibe. The rooms are older and modest but have comfortable beds and good showers with a small garden patio. The staff are friendly especially restuarant and bar staff. This is a quiet resort with low key music that ends at 10pm. A few younger families but mostly older retired folks are guests so this is not a party place.

Fiesta Americana Riviera Nayarit: First time at a Wyndham Alltra Resort!

I can safely say I enjoyed the week here at this resort. The food was excellent, the service was fantastic and the value for dollars was about right! The location was perfect and felt safe even off the resort. Puerto Vallarta was a mere 455 pesos by taxi away where we spent a day exploring. The beach was long, walkable, soft sand, ocean was swimmable, whales providing a show as did a small delegation of baby turtles trying to get to the ocean after hatching! A very cool experience!

Krystal Grand Puerto Vallarta: Pleasant Resort

On the whole this resort is fine, given the price we paid. Having said that, there is room for some improvements. There were not enough loungers on the beach. In order to secure a spot, you need to be saving your place by 7:30. There was one day during the week where a section of our beach area was roped off as people from a cruise ship were using that space. This was frustrating as it meant even fewer beach umbrellas, loungers and space. When we inquired as to this inconvenience, the response [... read more] was, "it's only for the day". The room was fine. We encountered an issue with the towels being taken and not replaced, it was necessary to contact housekeeping to bring us fresh towels. Upon arrival, there was not a safe in the room. Both of these concerns were addressed quickly. The first night, there was no hot water. This, again was fixed in a timely manner. The food in the buffet was good. There were times when certain items would run out and should have been replaced sooner. Italian night saw one person preparing individual dishes, as a result the line was long and it took some time to get served. Perhaps having more than one person/station would have made for faster service. We enjoyed our stay, if someone asked for a recommendation, I would say, keep your expectations in line with the cost of this vacation. As for us, we would not return to this resort.

Krystal Grand Nuevo Vallarta: The Good, Bad and Ugly

The Good- The staff are the only reason this place stays open! They are professional, polite, pleasant and helpful. Shout out to the following staff but there are more: Max, Amedol -maintenance Esther, Rosario -waitresses Marco- customer service Manuel -Drink waitor Snack Bar, coffee shop, buffet Turtles, wildlife, cat well taken care of. Market Bad and ugly No chairs at adult pool and people get up at 5am and reserve seats. The management DO NOT follow through with the 45 minute t [... read more]ime limit. It was brutal! Mold in room Paid cash for room service and charged again at checkout. Walkways and main pool design are UNSAFE! so many people slipped and fell throughout the entire place. It's in other reviews and they say they will address it but they HAVE NOT. It's so bad! Adult pool is too loud

Krystal Grand Nuevo Vallarta: Amazing resort

The hotel was very nice, we were up graded to the Time share building. the wi-fi was not good. we had to go to the office area to get wi-fi. Not ideal at all. we also were speaking to may of the people who have timeshare and there was nothing positive. the rooms needed to be up grated and taken care of. this has nothing to do with our original room at Krystal Grand, however, we wanted to let people know not to go to the Timeshare part of the resort. I believe the owner, who is not the owner o [... read more]f the Krystal Grand does not any improvements.

Occidental Nuevo Vallarta: Most disappointing trip , first time to Mexico

First time traveller to Mexico and wished we were warned about the "snake pit" at the airport, The husslers, nearly cost us missing our bus connection, plus the Air Transit represnetative was not observable to help direct us to the connecting hotel bus. We sent everywhere by Mexican husslers in the aiport who apprear to be legitimate travel assistants. NOT .. so be aware, just walk through to the outside without giving any eyecontact , and look for a representative, it is chaos there. Second [... read more]ly, the Air Transat rep at the us is very rude and not helpful at all, aswell as the meeting with rep at the hotel. Went to the scheduled meeting at hotel, no rep., someone when to fine the person. The person eventurally arrive, and was not welcomng, language barrier, only concerned to selll off hotel tours.. did not know anything about the local area, buses etc. I was other tourists who educated us... never again will I go to Occcidental . 1. Arrived and told we were up graded. We thoough how nice. well, not, we were in a closed off room with no windows to open, only to listen to the music nightlfy from othere hotels, and under our room was as the supply area. Every day woke to deliveries , beeping, etc . and ending every night with loud music from the hotel next door.. SOME upgrade.. to add to this was a disgusting odor from the inside of our night table, all of our personal items took on the odor or what smelled like animal urine,, it was disgusting. No fresh air, moldy air conditioners, and woke to workers drilling 10 other rooms having the air conditioner serviced... not ours. Complained to desk and asked to be moved after a frustrating week of no sleep. Was told to return the next day, did that, was told no one knew about about the complaint, come back next day and to find that a couple 2 doors down, complained becasue thier tv did not work and were moved that night ....returned 3 rd day to the evening manager who took us seriously, came to room and had the night bed exchanged and them said he will have a "surprise" the following day ... suprise , not surprise .. one hand does not know what the other is doing at the front desk. The departure day after 2 weeks on no sleep, and constant noise, and lack of action, the front desk could not find our reservation with our personal informations -- copy of our passport ... no one could find it, and showed no concern for the fact our passport information was misplaced... I have since written the manager. Accomodations rate - old dumpy... however, the cleaning staff were lovely, responsive and very kind! as I became very sick from the mold in the air conditioner. Food variety very good, and generous in choices. The 3 restarants are a nice change fa nice change from daily crash bang caferteria and line ups to get in. The pool is often filled early in am filling up with americans who enjoy drinking at 8 am and stay in pool all day. No fun, loud obnoxious , resort .. I lived at the beach where peddlers constantly bugging people to buy something .. it never ended. Overall, if you like to drink, booze flies constantly, the lounge is taken up by sports people, always full of americans wthinc bloody football,, the resort offers very little for options, your are stuck with the same old pool junkies, and the lounge is taken over by 8 tvs of sports , It it is your thing, knowck yourself out. The best thing, was perfect sunny weather while is stormed her in Ontario.. would I recommend air transat or Occidental , not on your life. I an extensive traveller and it was the worst holiday I ever had. It was alot like Cuba but at Cuba you know what to expect.

Grand Decameron Complex Bucerias Trademark: Quite disappointing

Prior to 2020 we used to travel to Cocos in RDG fairly regularly. Royal(Grand) DeCameron was always touted as the better higher end version of Cocos. Our experience certainly did not reflect that. The service staff in the bars and restaurants and the room cleaning staff were wonderful as always but the front desk staff were not. We paid for a room upgrade when booking, when we arrived the desk clerk said we would love Block 2 because of the great views and it would be fairly quiet(our other re [... read more]quest). The ocean views were good but the room was way less than 1 star and certainly not what someone should expect when paying for an upgrade. We complained the following morning and were told nothing was available for one more night(29% of the trip), but we had no choice. The desk clerk was also very rude and frosty after I pointed out to him that this was not what we should have been offered when we had paid for upgrades when booking in October. We were moved to Block 4 where the rooms were better... in comparison and also quieter. The light over the bathroom sink didn't work, when I went to ask for a fix, the same front clerk took my information. You can imagine how well that went. This was Day 3, after multiple days of asks, the light bulb was changed on Day 5. All in all, I would not recommend or ever go back. In comparison Cocos in RDG is a gem!!!

Krystal Grand Puerto Vallarta: 1 week at Krystal Puerto Vallarta

relatively small resort. easy to get around as we travelled with people who had mobility issues.We hadgreat views from our oceanfront rooms on the 8th floor. The food was pretty good on the buffet,and we enjoyed the specialty restaurants. The staff was amazing, hard working and friendly. The only problem we encountered was the lack of lounge chairs poolside.

Decameron Isla Coral: First time to Guayabitos

We stayed at Isla Coral Jan22-29,2025 The hotel is a little dated but clean. The buffet was good some mornings they were out of eggs by 9am. The lobby bartender Jorge was amazing and very knowledgeable about the area and resort. Carmen in the buffet was very friendly and spoke pretty good English The entertainment was lacking The pool was extremely cold and only got sunshine a few hours in the morning. The beach was wonderful. We would like to come back to this area of Guayabitos again som [... read more]etime

Friendly Fun Vallarta: A great home base to explore Puerto Vallarta

We really enjoyed our stay at Friendly Fun Vallarta. The general vibe of the place is quite relaxed and pleasant, perfect to rest and recharge away from the Canadian winter. It is very conveniently located on the beach within a 40 minute walk to the Malacon and a 20 minute walk to the Port. The public areas were clean and bright, staff were very courteous and efficient. We found the food quality and selection to be quite good at both the buffet and a la carte restaurants. Pools were beautiful.  [... read more]Rooms were spacious and clean but a bit dated. Beds were comfortable with great pillows. Good pressure and lots of hot water in the shower. There were, however, a few things that were mildly inconvenient. First, in a room with 2 queen sized beds, there was only one bedside table between the two, while my husband and I each had glasses, phones, books, and other accessories that would have been much more convenient if they were located on tables on each side of the bed. We also ended up leaving our suitcases lying open on the second bed as there were no drawers, cabinets or places to put our clothing in the room other than on the coat hangers in the closet. We also found it odd that there were both a table and a desk in the room but only a single chair despite the occupancy of the room being up to 4 adults. These things aside, we had a wonderful week exploring the city and enjoying perfect weather and would not hesitate to plan a return visit to Friendly Fun Vallarta for another stay in the future.

Grand Decameron Complex Bucerias Trademark: Our Home away from home

Another great 2 week vacation at the Grand Decameron (formally the Royal Decameron Complex in Mexico). Friendly, knowledgeable staff, great weather, good selection of food, beautiful grounds, beach and ocean views. Thank you, we cannot wait to get back for our 19th visit.

Grand Decameron Complex Bucerias Trademark: Would I return,, YES

We stayed in Block No 1, Please note that these rooms need to be updated, do not expect a luxury setting or hot water very often for that, yet clean enough, but once you open up that patio door it did not take long for the room negativity to go away with the amazing views. The grounds were well kept with the bars being an arms length away. The food was actually not to bad with always something to eat no mater what time of day. To switch up you can take a walk to Bucerias where you will encounter [... read more] little cafés, restaurants and no shortage of gift shops, we actually did this walk twice and felt very safe as their are other tourist. Went also took the tour Rhythm of the night and enjoyed it. Dinner was good but one suggestion is to bring a sweater or jacket for the return boat ride.

Grand Decameron Complex Bucerias Trademark: Great resort! Great location!

The Grand Decameron Bucerias is a very nice resort, within walking distance of centro Bucerias. The resort is spread out with several different blocks of rooms and 6 pools. So there's lots of choice whether you want quiet or more active. The beach is wide and has lots of palapas for shade. There's also free use kayaks, which was fun for our group. There are 2 main buffets, we liked the one by the activity pool, there was a nice selection of foods to choose from. I did find that food was [... read more] never hot though, just warm, not sure if it's because the steam tables weren't turned up enough or because the lids were never closed. The staff was helpful and attentive.The other buffet had less selection I found, but the food was hot. It gets busy though, I prefer not to wait. We did a few a la cartes, the best was Mediterranean (Italian) it was awesome!! The Brazilian was good too if you like your meat! The pools were a little on the cool side, but once you're in, it's fine. The rooms are standard, beds were firm, they have mattress toppers on request, good water pressure and no shortage of hot water. AC worked really well! I found all staff were friendly and made us feel like they were happy to have us there. There was nightly shows early by the pool and then at the amphitheater at 9:30. There was guests of all walks of life, leaning more to 50+ there were families as well. We really enjoyed our stay, and would be happy to return again.

Grand Decameron Complex Bucerias Trademark: Wonderful vacation at a GREAT Resort

My wife and I had a wonderful time at the Decameron. Many options of all sorts to do and see. Huge beach, great food, friendly staff. VERY CLEAN EVERYWHERE. Nothing to complain about. I only suggest doing something about the limited beach palapas.

Grand Decameron Complex Bucerias Trademark: Amazing Resort

The Grand Decameron is a very beautiful resort well maintained! The staff is very welcoming and friendly! The food at all restaurants was well prepared! The room at Block One was very clean. Thank you to everyone!