Our Verified Customer Rating 4

Our Verified Customer Rating 4

(381 Reviews)

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Stud  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Not so amazing resort...

The only thing this resort really had going for it was that the food wasn't bad. The bar tenders do not know how to mix drinks at all, not sure if it was the few I dealt with but most of the time the drinks were undrinkable. The staff didn't clean the rooms everyday, there were a couple of days the cleaning staff didn't do our room. We had reserved a room with a king sized bed, they only had 2 doubles for the whole week so my girlfriend and I were stuck with it. Lastly, this may not be really i [... read more]

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Island_hopper  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Pretty Nice Stay at Sonesta Great Bay & Casino

Room was nice and comfortable, maid service can take til late afternoon some days. Service in restaurant buffet slower than in other Caribbean destinations but if you are not in a hurry it won't matter. Coffee would normally arrive after our dessert was done, nice to have coffee with dessert. Most of the hotel staff was pleasant but came across a couple that were not very pleasant but overall the experience was a good one. Good location in Philipsburg, only a 10-15 minute walk to town.

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Anniebanana  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Second time back

We had such a good time last year we decided to go back again this year. Excellent spot especially with the ocean view this time. Food always good and staff always very friendly we would go back again. Music could be a little different to get the people dancing. Beach a little difficult to get out of - but the water is beautiful.

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Gillan75  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Enjoyable week away

Not the best beach around but relaxing. Food was satisfying. Seems meant for an older crowd as it seemed to have shut down around 11 pm. The island was beautiful with plenty to do excursion wise......

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Hockeytime  - 

Verified Purchaser

Sonesta Maho Beach: average resort beautiful island to visit

Hotel needs renovations desperately, food was good location great. Staff were friendly and front desk staff were very good with check in and out and getting us into a more quiet room for our second week. Sunwing lost my Wife's luggage took over two weeks for someone to start tracking its location ( after we got home and contacted them) no help from hotel Sunwing manager and even less help from head office in Montreal which was very disappointing.

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Trapline  - 

Verified Purchaser

Sonesta Maho Beach: Great resort

This is a great mid-sized resort. It has everything you need to have a great vacation with out the thousand or more guests like at larger resorts. Grounds are very nice. Beach is good and there are always chairs available. food was excellent. Do not forget to tryout the food at the sports bar. Also visited the sister resort in the capital city and had a fun day there as well. Hotel staff are very friendly and willing to help you with any problem. Over all a very nice resort and a relaxing visit.

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Sadie41  - 

Verified Purchaser

Sonesta Maho Beach: Very Good Resort

This resort seems to be pretty popular and the reason being is the service. the cleaniness, the employees, the food, the location. The only problem was that they should have a smoking area and have more entertainment in the evening.

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Northern Girl  - 

Verified Purchaser

Sonesta Maho Beach: Outstanding again!

Our 15th visit to Sonesta and once again we were not disappointed. Many changes to the hotel over the years but the most noticeable one is the number of children. It is obvious that the resort has become "family friendly", not sure how I feel about that...lol! The rooms were clean and the bed AMAZING!!! Staff friendly and helpful. Free Wi-Fi was a bonus!!! It's nice to stay connected with family when your away for two weeks. The beach isn't very big but my husband and I do not spend much time at [... read more]

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StephEric  - 

Verified Purchaser

Sonesta Maho Beach: Never tired of airport!

The hotel is older but extremely clean. We loved the location and never tired of the planes coming in. Nightly entertainment could use improving. We only met 3-4 staff that appeared happy to be there. The rest appeared miserable and were not so pleasant with guests. The food was amazing, no complaints! Nice to be able to eat anywhere anytime. No reservations needed. Their sister resort in Philipsburg ( which you have full access to) is beautiful, friendly staff and lots of adult activities to do [... read more]

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Reen  - 

Verified Purchaser

Esmeralda Resort: Nice Resort

Resort was very quiet with a short walk to the village and the beach bars. Happy hour from 6-7pm at Bikini's...2 for 1 beer/wine. Little grocery store at the village where we bought beer, wine and snacks. Astrolabe restaurant on the resort is known as one of the better, but I was a little disappointed with the lobster dinner, and the French Toast ($5 extra for breakfast) was wet in the centre and burnt on the edges. The wait staff asks how your meal was, if your plate is emptied, but when I push [... read more]

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Mom2two  - 

Verified Purchaser

Sonesta Maho Beach: Awesome trip

The hotel was awesome. The room we had was fantastic and the food was great. I read the reviews before going and it is a good thing I did not take them too seriously because we had a great time! My only complaint is the pool had no real shallow end for children so we stayed on the beach for most of the day.

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Last minute david  - 

Verified Purchaser

Sonesta Maho Beach: pleasant environment, great beach

Consisitent with a 3 star hotel, good food but limited variety, staff are cordial but not all that engaged and need to be prompted for basics such as water, coffee or utensils, customer service training needs work

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Deek  - 

Verified Purchaser

Le Flamboyant: Nice secluded home away from home

Pros: The location was perfect, and the villas felt like home... It was also great being beached to the lagoon, with watersports so easily accessable! Everyone was friendly and the resort felt safe Cons: Spotty Wi-Fi. You had to be in the lobby to get reception. Also, the bathroom had a funny smell coming out of it... I'm assuming it's because they didn't ventilate the pipes properly. The beach sand was frequently used as a giant kitty litter box, so we had to watch where we stepped and wore sho [... read more]

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Bvandt  - 

Verified Purchaser

La Plantation: layed back charm

The plantation hotel offers an ideal location part way up the hillside to get the ocean breezes and ocean views yet only a short walk to restaurants / bars and the beach. Clean, quiet and comfortable with spacious rooms and huge covered porches / patios. This hotel is not a party place but a quiet place to call home. We would definitely stay here again to visit the Island

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Katie  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Great Vacation - I will be back!

Excellent food quantity, quality & selection. Buffet had different theme every night. No reservations required in a la carte. Great upgraded oceanview room with large shower, granite countertop, cozy king sized bed with comfy pillows & duvet. Nice little balcony with excellent ocean view & wooden chairs & table. Fridge well stocked with pop, water, & beer; bottles of gin, rum & vodka along with coffee pot also there to be used as desired. Very friendly, thoughtful & considerate staff, always ask [... read more]

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JessRae  - 

Verified Purchaser

Sonesta Maho Beach: Paradise !

Sonesta Maho and its staff are amazing, The resort is clean and nice, great service and very friendly and helpful staff. My boyfriend and I had the time of our lives and will defenitly be back next year!

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RodW  - 

Verified Purchaser

Sonesta Ocean Point Resort: Very Nice Resort, Great Vacation!

Overall, we were extremely pleased with our stay at the Sonesta Ocean Point in St. Maarten. Stories about being 'under construction' from other reviews were overblown. Proximity to the airport isn't for everyone...if you're looking for a completely quiet place this probably isn't the right choice. Food was great, staff were good, weather was incredible!

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Irene27  - 

Verified Purchaser

Palace St. Martin: Beautiful resort!

The resort is beautiful! The food was excellent, great quality and variety on the buffet. The staff were friendly and provided great service. The pool was very nice, with an infinity pool and you didn't have to hunt for lounge chairs as there were always some available. The location is very picturesque, surrounded by mountains. The resort was well maintained and always clean. It's somewhat remote from the main city (Phillipsburg) on the island but we took advantage of the shuttle to do a bit of  [... read more]

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JV54 Oakville  - 

Verified Purchaser

Palace St. Martin: Beautiful resort

Do not listen to the bad reviews about this place. Our room was beautifully renovated, fresh and clean, air conditioning worked extremely well, bed was so comfortable. Food was delicious best we've ever had at an all inclusive. Beach was beautiful, but unfortunatey week we were there had too much seaweed and beach crew could not keep up so it looked message (Mar 1-8). Wi-Fi was amazing, so strong. There is nothing bad to say about place, except the entertainment. Because the hotel is so remote a [... read more]

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Sunshine resort  - 

Verified Purchaser

Palace St. Martin: Quiet lovely resort

Good food,sunshine,clean room,nice people. What's not to like? This is not a teenagers or action filled resort. The only suggestion I would have is a resort is for coffee or tea dedicated area for all hours (not at the bar or in your room)

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