Beautiful Resort

Stayed at the Luxury Bahia Príncipe Don Pablo Collection December 2016 to celebrate my birthday. We were warmly greeted by the hotel receptionist and check in was smooth and seamless. Beautiful surprise when we arrived to our room. The housekeeping staff decorated it in honour of my birthday. Our room overlooked the pool with a nice view of the ocean. The rooms are tastefully decorated with a wide selection of pillows from the pillow menu. The housekeeping staff did a wonderful job when they c [... read more]leaned the room daily. The grounds are beautifully manicured. The poolside is spotless. Plenty of lounge chairs but you need to arrive early to reserve a spot at the prime locations. The entertainment group worked endlessly to encourage the guests to participate in various poolside activities. The beach is shallow and small. I would have preferred if it was longer for nice walks and more waves. Plenty of food selection at the buffets. Food at times a little too salty for my taste. Would have been nice to have a wider variety of fruits. Would recommend that you book at the a la carte restaurant upon arrival because it is booked up quickly. The nightly entertainment was amazing. We loved that they showcased the local talents. We particularly enjoyed the steel band, synchronized swimming and the talent show by the hotel entertainment staff. Did not leave the hotel to go on any of the excursions. Found it to be expensive and besides there was plenty to do the the resort. The only drawback, lots of mosquitos. The housekeeping staff would open the balcony door when they cleaned thereby allowing the mosquitos in the room. We were bitten several times in the room. The housekeeping staff did spray the room in the evenings upon request. I wished the hotel fogged the premises with mosquitos repellent like they do other hotel chains. Overall very good vacation and would definitely recommend

Wouldn't go again!

The room was nice and clean, staff were nice. Didn't like the fact that you had to make reservations everywhere when the restaurants were completely empty. Some restaurants they didn't allow reservations cuz it was "full" when you go to the door and see there were like 2 people dining!!! There was practically no beach! And the little man made beach they had no one would go in it! Then the last day we were there we find out there was a shooting in the Bahia Village just a few days before we got t [... read more]here and staff kept telling us the resort was dead cuz of the season which made no sense! One time experience wouldn't go again!

Disappointed Traveler

After checking into Luxury Bahia hotel we then went over the desk that handled the scheduling for dinner reservations for our ( as stated on the Air Canada Vacations, Unlimited a la carte , we were only able to book 2 reservations, we asked about several other restaurants and were either told they were closed until December 26th or the Manager of the Bahia hotel was not giving and reservations to guest at the Luxury. We spoke to the Air Canada rep that was on site after the orientation,. she [... read more] said leave it with her and she would loo k into it, there was also other guest that were at this same orientation that had the same problem. That same day we spent the day at the pool and got back to our room at 5:25 pm, and we left for dinner around 6:30 and got back to the room around 8:30. When we return to our room we found a dinner reservation for that same night for 5:30, so we got informed of this 3rd reservation after it actual had past. The Air Canada rep on site seemed like she knew what to say, but she did not get anything resolved. On Thursday morning my wife and I got up early because we had a massage at 10am booked, with the spa circuit booked at 9am. Each morning when we were leaving the room I always put the sign on the door that the room was ready to be cleaned. We returned to the room close to 6pm that night and that the room still had not been clean. I went looking for the maid whom I found down the hall and asked her for towels, she informed me that she did not have any. How is she cleaning and preparing rooms without supplies? When I got back to my room I called the butler service, they brought some towels to allow us to clean up. After having our showers I stopped by the front desk and asked to talk to the Hotel Manager or Assistant Manager, I was informed by the front desk clerk that there was no manager, I find this hard to believe, especially since she went in the back room and when she returned she told me to try again to speak to someone tomorrow.

AMAZING RESORT

This was one of the best hotels I ever stayed at .Everything was excellent from staff ,food and accommodations...I would definitely stay here again and highly recommend this hotel...Thanks trip central ...

Simply amazing

Well first of all we where greeted by a most amazing butler, Sheron. She gave us a tour of the grounds, introduced us to the staff and treated us like royalty during our whole stay. Now we are privilege members with the Grand Bahia and this trip was booked without our privilege status and we where treated better than a privilege member. Simply awsome vacation.

Nice Resort

Great room, nice people, good food. Very clean. Need more al a carte restaurants as they were booked every night. Lobby bar needs to be expanded to accommodate servers. Sharon the butler went above and beyond her duties.

Beautiful Place, Beautiful People!

We loved our stay. The hotel was immaculate & luxurious. Attention was paid to every detail. The food choices were excellent; from casual poolside to fine dining. Above all, the staff were cheerful and attentive, ready to respond to your every need. We would highly recommend this resort.

Fabulous resort

The grounds are beautiful and well maintained. Very large luxurious resort with friendly staff. Always willing to give assistance with any request. The food was typical of most resorts. The rooms are large and spacious with very comfortable beds and the cleaning staff dies a great job. Mini bar filled daily and always an abundance of clean towels. Will definitely be back. October 31 thru November 3/16

Not a 5* Resort I would rate more a 4*

The staff at the resort were very friendly and helpful..the resort in general is extremely large given both the Grande and Luxury are combined making it a little difficult to navigate...SIGNAGE and directions not clear enough. There needs to be more brochures and pamphlets in the room to indicate layout of resorts, daily entertainments..also Restaurants menus ... Food was not very appetizing and the 2 restaurants we ate at were not to our satisfaction... The bars were pretty well stocked wi [... read more]th Brand names however lacked the small detail. No lemons, limes etc served with drinks... Room was tidied up but not properly cleaned on a daily basis. We had a problem with toilet not flushing properly. Not resolved the day we left. We reported this to client service..

Loved adults only

I loved this resort for the adults only. The food was amazing, service was top notch and the grounds were immaculate. A few minor complaints enternaiment was acceptable, we were located on the 6th floor and the elevator worked 3 days out of 7 and our phone didn't work during our stay so we weren't able to call front desk.

One in a million vacation spot! One for the BOOKS!!!

This resort was more than wonderful. We were expecting a great trip but it turned out to be one for the books. From the staff members to management it was an amazing trip. We are extremely happy with our visit and we definitely will be returning customers. The beaches were great. Despite the hurricane Matthew scare the Bahia staff kept us entertained and comfortable. If you choose this resort you definitely will not regret it. J.S

Beautiful resort

Beautiful resort. We stayed on the adults only side and it was wonderful. Beautiful, clean rooms with amazing views. The hotel staff was very friendly and extremely helpful. The food was very good, especially the restaurant by the beach. We enjoyed every minute of it!

Best Resort ever!!

This resort is now my favorite resort ever. Clean, classy and so much fun!!! I will now and always be a loyal customer for all my travels. Service was amazing and the food at its best. I can't wait for my next visit.

Zero to Complain About

My brother and I went here for our annual get-away week of relaxation. Truly a great place attentive to all details. Even though it was clearly the off season, the place seemed sufficiently staffed and hummed along with its customer-focused effectiveness. And we had a pile of fun. Would return without hesitation.

Great resort

Beautiful resort. Grounds are maintained. Large pool area. Room was amazing and had a wonderful ocean view. Staff was at attentative and so friendly. Kevon at the pool was entertaining and Jason at the bar always had a smilie, Beach was nice but very shallow. Stayed in the adult only and definitely worth the extra.

Awesome Resort!!

My husband and I had an awesome time. The staff were so happy and friendly. They do a very good job in making sure everyone else is happy as well. The resort is beautiful. The food and housekeeping were also great. Will defenitely go back again!!

Amazing vacation!

We arrived around noon. The check in was fast, the staff was friendly and helpful. The resort is very well kept, the staff will go above and beyond to please you. The food was great, with a variety of bufets and restaurants to shoose from. Will be going back.

Wonderful resort!

Well kept grounds, abundance of food and very very good, staff are very mannerly and friendly, clean rooms, very clean resort, entertainment was great, lots of activities during the day. Would not recommend Luminous Lagoon excursion, waste of time and money.

Awesome resort

This was our first time in Jamaica and can't wait to go back some day . The hotel was beautiful ,all areas were immaculately kept. The staff was so welcoming ,helpful, and some staff very entertaining all seem to enjoy their jobs . The rooms were spotless, The food was excellent ! Best we have ever had at an all inclusive . Without any hesitation I would look first to stay at another Bahia Príncipe Resort in any of the other islands for any future trip . We loved Jamaica , can't wait to [... read more] go back ! Yeh Mon !!!

Good resort...very clean

everything was wonderful....clean resort....friendly staff. The nightly entertainment was inadequate.....the beach was not very nice. The food was very good. I don't have anything else to say about this resort.