Beautiful resort

The staff was great, the food wasn't bad, the ocean was awesome, the rooms were excellent. The nightly entertainment was good. Overall we had an excellent time and will definetly be back again. The weather was beautiful.

Surprisingly good for Cuba

Many great things about the resort. It's new so the rooms and facilities are clean and modern. The food is generally ok, sometimes even good. The coffee and drinks are excellent as is the service. Finally the beaches, beautiful clear turquoise water, fine white sand beaches. It was quite choppy and windy when we were there but not sure if that is normal. One of the safest areas I have visited, but you are extremely secluded (half an hour from the main land, only resorts on the island).

Great vacation expierence

The Resort was pretty large and very nice. Only couple years old, spacious guest rooms, beautiful facilities, great shows, beautiful beach, pools lots of bars and friendly staff. Recommend the Mediterranean restaurant. Visit the market and go to the carnival night on Wednesday at the market

OUTSTANDING,,,,VERY PLEASED

every thing was/is well above standard.Got more than expected,the staff,scuba,fishing,even the food was great.Rooms where always made up.Grounds where amazingly clean.STAFF was more than courteous,they went all the way out to serve Pool was always clean.Plenty of chairs.Bar service outstanding.FOOD was fab..really,, fabulous ,,,,the only "down fall was the Q-bec tourist,,,,,sad behaviour,,,

Almost a five star

Let's keep this nice and short I would definitely return as are stay was amazing. We stayed in building 9 with ocean view and it was worth it , the view was breath taking. It was about a 5 min walk to all the main activities. However next time I would request to stay in building 11, 12, 14 with an ocean view. The resort was clean and weary well maintained. Pool was amazing so was the beach. In regards to food well I never went hungry how ever there was a couple days were snack bar did not have a [... read more]ny bread , but that definitely was not the end of the world. The food was ok with a number of items to choose from. I would recommend this resort as it is definitely a good value for an amazing place

You can't beat that beach.

The hotel in itself is nice, I mean it's only three or four years old so everything is fairly recent. Our room was in Bungalo 1 which was close to the lobby so we didn't have to walk far but our family had an oceanview room which was more of a walk but that view of the ocean was absolutely beautiful. We kept your beach towel all week because they're not very good with changing it since they don't have the dryers on site, but we just hung them up on the balcony and the sun-dried them every day. A [... read more]lso you didn't always get clean towels with your room service and some days the resort ran out of bread. Some people said the staff was unfriendly but if you are polite with them they were always nice to you, and they do work extremely hard. The resort is perfect for families there were lots of kids everywhere and they had shows for the kids. If you're single ladies going on a vacation this is not the resort to go to the disco has no adults only 12-year-olds dancing and there's nowhere else around to go. Overall the resort is great for families and couples.

Great hotel, great experience!

Don't listen to people complaining about the food or the lack of, about the service, etc. It is rated 5 (Cuban) stars, by Cuban standards it is a great resort! The beach is simply amazing and best we've seen. The sand is of a finest grade! The swimming pools are great! There are of course little glitches here and there with food, towels and service. Nothing major though. The only downside is a 2 hr bus ride from the airport. Although it is educational as we drove thru 3 towns (Camajuani, Remedio [... read more]s, Caibarien), each one has history and you get to see the life of a real Cuban city without going on an excursion. All in all, great experience.

Loved it!

My boyfriend and I recently travelled to the Eurostars in February and loved it! The grounds and beach were amazing, as well as the night time entertainment. Although the food was different than what we were use to, it was still great! We had a beautiful room overlooking the ocean, and very nice cleaning ladies. The disco was good, but never really busy. The lobby was always very busy, and often had live entertainment there, lots of fun!

Pretty Decent

Rooms were good, grounds were pretty nice. The beaches were very nice as far as water and sand go. We went with low expectations of the food however we were able to find enough to eat. I would say food is average but can make due. I would say we were very satisfied overall considering we only paid $1050 and had direct flights.

Beautiful resort, beach and pools were amazing.

I travelled with my sister and my cousin and we had a wonderful time at this resort. The room was clean, modern-there was no problem getting clean beach towels, mini bar was well stocked daily. I really don't understand people's negative comments about this resort. Maybe home is where you should have your next vacation! Food was ok-always found something good to eat. I would go back to this beautiful resort tomorrow. The beach keeper at small beach was super nice and so was the bartender at the  [... read more]small beach. He made us a special drink and called it "Cocco Loco". When he saw us coming he had this huge smile on his face and yelled out "Hey Cocco Loco". We have missed this beautiful place since the day we came back. That's all we talk about. Hopefully we can return some day.

Most Relaxing Trip Ever

My husband and I had a great time at Eurostars. The corner suite we had was beautiful, big double balcony looking out onto the most beautiful blue ocean. The beach and pools were perfect for us. All the staff were very friendly and took good care of us at the restaurants and in our building. We enjoyed trying all the different choices of food. The pig roast was delicious! There was always lots of entertainment going on. Animation staff at the pools and beach. There was live music and a piano pla [... read more]yer at the lobby in the evenings before the theatre show started. Lots of premium brands of liquor available at the bars and they were not watered down at all. Best of all, the weather cooperated for the whole week!

NO Would not recommend this resort to anyone

The resort was good but the food was horrible even the one alacart restaurant we went to was terrible (the bbq alacart) the other one was fine. My brother Inlaw got food poisoning one night at the buffet and wouldn't chance eating there any more....the snack bar never had French fries so we couldn't even go there when we were hungry after going to the buffet and not finding much to eat and we are not fussy people when it comes to food. All the people we talked at the resort were not happy with t [... read more]he food there either.,,,no complaints about our room it was clean..,, this resort is very under staffed when it comes to the bars...only one bartender for each bar so the waiting time to get a drink was Terrible. We will never return to this resort again

The resort was amazing!

This was my 5th trip to Cuba and this was by far the best food I've had in Cuba and the best hotel. The resort areas and the rooms were extremely clean. The pools were huge and clean. The beach are was very big with lots of shade if you like shade and lots of sun if you prefer sun!

Great Resort!!

This is a medium size complex, great layout. The pools are awsome, very clean. The beach is the most beautiful one I've seen in 14 south trips, no kidding! Food is ok at most, you always find something to eat but it's very repetitive. The animation is great, there is always a band playing at night at the lobby. The flight with Air Transat was horrible, the staff was rude, hiding beind the front curtains all flight long (the flight to Cuba, the return flight was ok). The seat leg room is ridicul [... read more]ous, they have gone too far you will be cramped! They pack 189 seats where other companies fits 174 in the same plane size. I would definitely go back again to this resort, but will avoid Air Transat for sure!

Wonderful Time!

My Daughter and I just returned Sunday from the Eurostar. Beach is amazing. If you want some quiet time try the smaller beach near bungalo 7 - has a bar as well. Food was not as bad as I had anticipated. Suggest you go to the a la cartes. All were better than buffet except for Cuban. Pizza good @ the snack bar as well. Breakfast - worth it to wait in line for eggs. Bring ketcup as you will miss it. Rooms were clean and modern. Good shower pressure, however towels were not changed unless I happen [... read more]ed to run into the maid and requested they be changed. Also beach towels could not be changed - seems a shortage with their laundry service. Be prepared to do some walking. Overall cannot say enough about the beach, ocean and staff who were extremely pleasant. Best to deal with your tour rep as the front desk really does not speak English well and appear to not be able to assist you with much. Wish I was still there.

Met my Expectations

Fabulous beach! You'd be hard pressed to find a beach better than this. Gorgeous ocean view from room...but room in general was just okay. Nice flat screen tv with usb ports for charging devices. Food was mediocre...but edible. Nobody straved and nobody got sick. Overall good value for the cost of the trip.

Great resort

Beautiful grounds, very friendly service. The food was ok but hey its Cuba that's to be expected. bring ketchup and peanut butter. amazing pools looking over the ocean. shows were good. I would recommend this resort.

Eurostar needs help

This fairly new resort has all the makings of a really good destination, the infrastructure is there and its just waiting for properly trained staff and responsive management. The food was substandard to even Cuban standards with a dismal attempt at the ala cart restaurants. The rooms were clean with daily maid service but the Cayo does not have the infrastructure in place to deal with laundry demands of the large hotels presently and results in sporadic towel and bedsheets replacement. We had o [... read more]ne replacement of towels for the week. The property is gorgeous and will evolve as the hibiscus and tropicals fill in. The use of shinny ceramic tiles in the beach restaurant is very dangerous as many people including the staff slipped about, I did not witness any major injury but can only imagine! The transfer from the airport is quite long, expect on using the better part of a day for travel :( I hope Eurostar will continue to improve!

Good choice

My husband and I enjoyed our stay after a delightful ride from the airport to the resort. Our room had a great view of the ocean and the mangrove from a third floor balcony. The room was lovely and our daily cleaning was exceptional. The beach was amazing water colours so beautiful . The three tired swimming pools offered great views of the ocean. We were concerned about food options and we had various experiences . A la carte two were excellent and two were terrible . Our favorites were the Med [... read more]iterranean and gourmet . The BBQ was not fit to eat the table beside us shared their birthday cake and it was yummy. The buffet was a hit for my husband as every day he would order his choice of fresh fish and they would cook that up for him at lunch and or supper. I appreciated the omelettes served up every morning by the friendly chef he helped me further my spanish language . Papaya is a favorite of ours and there was plenty every day. Overall I think their buffet was good for a Cuban resort. The lobby was lovely with great coffee and mocha chinos served daily At times a bit too smokey for our enjoyment. We only attended one show which was the valentines romantica and the dancing was very professional. Other nights we retired early as we layed in the sun every day either on the beach or by the pool . My husband loved the swims in the oceans and I loved the swims in the pool so it was good that they were close to each other. Overall a great time and would return again if the opportunity presented itself but we like to try new resorts .

Beautiful Hotel!!

The resort ie hotel and grounds pools was great always clean, well maintained the staff was wonderful could not do enough for you! even the long ride from the airport was not a issue, the downfall was the guest most of them was rude,if you are looking for a hotel with lots of Europeans this is not the place mainly all the flights was from Montreal, Quebec, or Toronto