Iberostar Selection Playa Mita: Beautiful Resort

The resort was stunning and clean and gorgeous! The selection at the buffets was perfect! The weather was perfect. My husband rented a jet ski and went kayaking and on a bicycle tour. Very relaxing.

Iberostar Origin Laguna Azul: It is not good

I have a Cuban girlfriend and they checked us in and was fine. The next day they called the police and they came right in to the hotel and arrested here. She had to stay in a shitty Cuban jail till the next day. Ruined our whole holiday. Normally we stay in Havana but I thought we could try Veradero. What a mistake. I went to customer service about what they did and got to talk to Yuleisy Elfonso and she did not care in the least and the manager would not come and explain. Apart from this fias [... read more]co which ruined the week for both of us the food was awful. Basically I would certainly not advise anyone to go to the Laguna Azul.

Iberostar Waves Rose Hall Beach: Iberostar Rose Hall

We were upgraded to The Suites so this review is on the SUITES and not the BEACH. Top notch hotel and resort with outstanding staff and service. Food quality and selection above average. Pool excellent and beach good. The only thing to be aware of is The Club offering. Please read reviews before you commit to attend a presentation.

Iberostar Selection Paraiso Lindo: Home Away From Home!!!

12th trip to the Iberostar property. I am never disappointed!! It's great to see familiar faces and enjoy all that these properties have to offer. If I had anything negative to say it's that it's very hard not to gain a few pounds with so many wonderful option of places to eat!!

Iberostar Waves Costa Dorada: Good place for vacation

Overall, I liked vacation at Iberostar Costa Dorada. To itemize: - food is great, huge variety, in the buffet every evening there is something new, like sushi, Mexican food, etc. - service is good, especially when you give tips; because of a lot of European vacationers who usually don't give tips, servers usually don't expect them; but if you give $1US or 50DOP the service becomes even better, - room was clean; bedsheets were changed every day; - entertainment was good, there were a lot o [... read more]f daily activities, including shooting and archery; - swimming pool was good, I also liked the whirlpool which is in the middle of it between the columns; - beach was decent; the only thing is it was cleaned of weeds every second day; therefore, some days it's not perfect; at the same time, sand was fine and allowed long walking; - the ocean goes deep quickly and always wavy; it may not be suitable for small kids. There is a golf course near of the hotel. It will cost around $110US to play 9 holes + $15 for taxi. Although it's a Spanish country, almost everybody speaks English well; exception is the taxi drivers who usually don't speak English at all. Overall, it's a good place for vacation. The only bad experience I had this trip was not related to the hotel but to the Air Canada as number of their employees' failures were quite annoying. We came to the airport close to 1hr deadline due to traffic delays on 401; we still could be in time on the flight, but Air Canada employee directed as to the wrong and very long line; then, when there was "Last call to Puerto Plata" we were moved to the separate line, but nobody served as for the next 25 minutes. Then, at check-in, obviously we were late for sending luggage, and the only options was given is whole family should fly without luggage. I wonder why they didn't provide the option that part of the family could still go to the plane without luggage, and part of family take care of suitcases? This would save us cost of 2 tickets (~$800) on the next day flight. I understand that this happened because we came close to deadline. However, I even though we would have come half of an hour earlier, we had directed to the same long line, stayed there for 30 minutes, moved to the separate line with no service, and the result would be the same. Perhaps, coming to the airport for Air Canada flight in 2 hours before the flight is not a recommendation, it's a "must". There is no such problem with other carriers; same check-in procedure next day with WestJet took only 10 minutes without any lines. But it's not the end. On the way back from Puerto Plata it was a shower rain and two flights were expected from/to Toronto, namely Air Canada and Air Transat with less than an hour between them. The Air Canada plane "due to bad weather condition" went to other place and came back later causing 2 hours delay; however, few minutes after the delay announcement the Air Transat plane successfully landed to Puerto Plata and went back to Toronto in time. And that was sort of a last drop for me. It's been my 10th vacation in Caribbean for the last 9 years and the first with Air Canada; perhaps, and it's the last one with Air Canada as well. Anyways, other than that, vacation went well, a lot of food, swimming, great photos and fun. I will definitely recommend this hotel to my friends. :)

Iberostar Waves Costa Dorada: Beautiful resort

Great time..maid service was awesome..did not have to ask for anything..beach was good .flea market vendors there..just say no...along as there's not more than one..buffet service again awesome..all in all clean resort with great pool service and freinfly service..would abso recommend.. Thanks kelly

Iberostar Waves Costa Dorada: Excellent Visit

Four of us visited the week of Nov. 12th to the 19th. Airport and resort check in went very smoothly as did the welcome cocktail. We arrived at the perfect time around 3pm and headed right to our rooms. Concierge led the way and explained some details about the resort and our room while our luggage was delivered. First impressions of the layout and grounds were wow, very nice, mountain in the back and ocean in the front. We requested two weeks prior for building #1 top floor with king beds in b [... read more]oth rooms, close together and received exactly that. Rooms 1214 and 1215 were well located with decent ocean views. The room was great. Everything worked well and super comfortable pillow top beds. The resort is very well laid out with only a two-three minute walk through lovely grounds to everything. The beach right in front of our building was perfect, always loungers available and a really nice entry into the sandy bottom ocean. To the right there was some rock but nice entries could easily be found. The guys on the beach trying to take you the market were annoying at first but a no thanks and they left us alone. The water was nice and warm and a little wavy, perfect for cooling off. The pool was also refreshing and clean. They repaired a part of the pool while we were there, took three days to complete. No problem because the other two sections remained opened. Always felt not crowed and again plenty of loungers. The food and drinks were of good quality and very good. Our new favorite was Bombay Gin/sprite and lime, also very refreshing. The buffet was great with a nice variety. Breakfast was amazing every morning with anything you could think of. Themed nights mixed things up nicely like Asian night and Dominican night featuring shrimp and lobster. We tried all three restaurants and enjoyed them all. The Japanese was our least favorite. The main stir fry was good, appetizers and the overall loud show not so good. Service was good everywhere. The shows were okay, but way too loud. The Circle of Life (The Lion King) was very good as well as the show where couples competed in these hilarious various games. The entertainment staff go over and above all day long to entertain the guest especially Justin Beiber who went out of his way to get to know and make us laugh. If you visit you’ll be sure to hear/see him. All in all it was a great week and a very nice/classy resort. The weather was a nice mix of sun/clouds/heat and a tropical storm that went on for hours one evening. Would highly recommend, you won’t be disappointed.

Iberostar Waves Quetzal: A must to discover!

We had a wonderful time at this resort which met all of our expectations. We were there for 7 nights in mid-November. The hotel grounds are very beautiful with paths in luxuriant forest - a sanctuary for several animals from monkeys to flamingos. The hotel and the rooms are well maintained and very clean. The food at the buffet was good with lots of choices. We ate at 4 of the 5 restaurants: We enjoyed the Japonese restaurant the most, but we're disappointed by the Mexicain one. There was entert [... read more]ainment for all ages all through the day and the evenings shows were excellent; the theater was always packed. The beach is beautiful and allows for long walks. The hotel is also very well located in a safe area at a 30 minute walk from the 5th avenue and 5 minutes from a strip mall. All the personnel at the resort was very friendly, helpful and always smiling despite their long working hours. I will return to this resort no hesitation.

Iberostar Selection Hacienda Dominicus: Outstanding service, great stay!

We really enjoyed our stay and Air Transat, they took care of us very well. Exceeded all of our expectations and more! Would strongly recommend the hotel, food and restaurants were superb! The week flew by, wished we could have stayed longer.

Iberostar Waves Cozumel: Had a great stay

Hotel was very clean. Grounds well kept. Staff were amazing zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzZzzzzzzzzzzzzzzzzzxzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Iberostar Origin Laguna Azul: Laguna Azul Hotel in Cuba Varadero

Unfortunately very upset lots of deficiencies, patio door didn't lock jammed water stains in the bedroom, bugs crawling, the upkeep of the hotel was very neglected, from the 6 months we had already visited this year in April 2017 seems they are letting the facility run down, probably the storm didn't help requested 3 times on 3 different occasions, always had to fight to get a decent room, Mattresses need major change basically sleeping on a box spring, very hard and sore back, Entertainment w [... read more]as Awesome, food was Awesome, great choices, water was very choppy, lots of poor palm trees cut, I really think the Iberostar is letting this facility run down to the grounds, lots of things from our last visit haven't been fixed, handles missing Poor beds, needs major renovations, tables wabbling, paint missing, sad itws a great place, Awesome location, I really think in April 2017 going to visit another Island instead of Cuba

Iberostar Selection Playa Mita: Awesome resort with wonderful guest to service ratio!

The View and exclusiveness of the resort was unparalleled. great open areas and many activities to choose from. lots of day trip opportunities as well from the location. if anything was questionable it would be the French restaurant and the room features. although the rooms were nice and clean they were less than a 5 star expectation. the rooms were just 'ok' in size and features. storage in the rooms was minimal and the bathroom was par only. overall the resort showed good value

Iberostar Origin Bella Vista Varadero: Great Resort.Very New and Modern

Loved the Hotel except for the nightlife.Not a great kids resort at nighttime.Great Beaches and service was excellent.Food the same as any other hotel there.Recommend the restaurants in Varadero or Havana. Maids and staff were impeccable.Cuba is a clean and friendly place to visit.Very safe!! Walk the streets with the family at night with no problems.Another thing is that the pool and Bars except the lobby aren't open at night.The shows are amazing but start at 9:30pm. Little late for the small  [... read more]ones.

Iberostar Origin Laguna Azul: Food just OK but pool and staff were pretty good

I'll mention the bad first. We had some trouble getting used to the food, we were expecting better but we found some things that were OK each day and we ate those but also the serving staff were not really very attentive. Don't come here for the food. Three of the 4 elevators werent working but the buildings are only 5 stories high and the lobby is at floor 3 so its not a big problem. Many of the staff especially the young ones were very helpfull and enthusiastic, some of the older ones not so [... read more] much. As for the drinks they sometimes used flat pop so I only got pop based drinks from the places with the machines but that includes the beach bar so that was good. Now the good, The pool and swim up bar are great and they have a nice beach. we played beach volleyball everyday and the animation groups was very nice. Ping pong was also fun but dont count on beating the attendant, he's very good. The standard rooms are nice and comfy but the suites are great, and they are not too expensive , they are a few hundred more per week Overall we enjoyed the stay and the price was right But this doesnt really compare to a four star in mexico or dominican republic or really anywhere else.

Iberostar Selection Varadero: Great Resort

Beautiful Resort. Staff is very friendly and go out of way to give great service. Very well maintained. Food is average. Speciality restaurant we book Mediterranean and Japanese and both were good. Beautiful long beech with white sand.

Iberostar Waves Quetzal: Great value vacation!

Pros: 1) Updated, cool, clean, comfortable rooms. 2) Free decent Wi-Fi throughout the resort (Bravo - our connected society appreciates Iberostars progressive approach with free wifi) 3) Crazy wonderful, lush wildlife jungle setting. 4)Fantastic beach 5) Shaded palapas everywhere 6)Great location to PDC. 7) Excellent beach bar service (Diana) 8) Excellent room features, charging ports in wall plug, phone also was equipped with android cable, iphone lightening, old school apple charger, [... read more] and soeaker charger. 9) Snacks, well stocked fridge, and room service. 10 Excellent hospitality throughout Cons: 1) They sold out the beachfront on Quetzal side. No swimming on Quetzal side - closer to use RIU Yucatans ocean front to swim than to walk over to Tucan. Sold out a HUGE portion to jet ski, parasail, diver center, and snorkelling boats businesses. SHAME!!! Cut their area 75% and rope off boat lane - nothing was marked. 2) Smoking everywhere....disgusting while eating, or on a hot beach. Need a non smoking area....get with the times. Sandos next door has non smoking enforced areas. 3) Food got redundant (was plentiful, and tasty, but never changed much.) 4) Room service should change their times so it's available when restaurants are closed. (Late night early mornings) 5) Fish ponds surrounding buffets were filthy swamp pond scum that desperately needed cleaning the green algae 6) Blown speakers and super loud music in beach buffet....

Iberostar Waves Rose Hall Beach: Very nice resort

My friend and myself were there for one week. We marvelled at the cleanliness of the hotel in general. The food was superb with enough varieties to please everyone. The staff were amazing, always smiling and happy to Be of help all the time. The chambermaid made beautiful towel sculpture everyday on our beds and kept the room spotless. We were surprised to find a bottle of bubbly, a cake the night of my friend's birthday. A plate with different fruits was also placed in our room. Twice we fou [... read more]nd one (not both) bed prepared for the night, with two chocolates. The beach is a little short. Nonetheless we had a great week. Thank you Iberostar.

Iberostar Selection Varadero: Amazing location

This is a very beautiful resort, Got off the bus and was greeted with warm and friendly smiles, got to the check-in counter and more smiles and comforting greetings, process was a breeze they knew we were coming and everything was prepared, with drinks in hand we were escorted to our room, which was very inviting and spacious. The food was not TDF but was pleasant and satisfying The Rum TDF had to bring a couple bottles back home with me, it was a wonderful experience with beautiful people, how [... read more]ever, don't take my word for it go check it out and share with me your, experience

Iberostar Waves Costa Dorada: Fantastic Resort

Grounds immaculate and well maintained Food excellent and wide variety Outside Tours (went on one ) excellent Staff just super Entertainment Good Super resort worthy of trip advisor (#1 out of 40 hotels) in Puerto Plata. On our way passed by other resort which seemed not up to par to Iberostar Don't think the resort was 100% according to the no of people in the buffet. Other specialty restaurants available

Iberostar Origin Laguna Azul: Good resort could use some upgrades.

This is another good iberostar property. It is not too big to walk around and the grounds are clean and the gardens are beautiful. The rooms are very nice and roomy and have a shower and a tub, they are cleaned everyday and the bar is stocked every two days. There is a coffee maker and hair dryer and we had an iron and ironing board. The beach is beautiful and the staff is great. We went to the romantic, Italian and Japanese restaurants and they were good and were worth booking however the buffe [... read more]t was the same everyday, there was no salads and no fresh fruit to eat, however I know this going to Cuba. What I did not expect was my husband and I coming home from our trip with viruses and put on medication and sick as dogs. While we were at the resort at least five people with our group got sick and had to see the doctor and didn’t even leave there room the whole week. I believe it must have been from the buffet. If we didn’t get sick this would be a very nice resort, so unfortunately for that reason I wouldn’t recommend it.