Melia Varadero: Highly Recommend

I’ve never been to Cuba before and so am impressed with this beautiful beach, the various pools and grounds of the resort and excellent variety of the a la Carte restaurants. Highly recommend this resort as it had it all. Friendly staff and it’s close to Havana so day trips are possible.

Melia Varadero: Great vacation!

Pleasantly surprised with this resort. In need of some updating but we found the staff very friendly and helpful. We were a party of five so were able to eat at a specialty restaurant each night. The food was good and the presentation was excellent. Beach and water were great. The ocean was the most amazing colour if blue. Wifi was down for the seven days we were there. Would go back again.

Paradisus Varadero: Will definitely return!

Family Concierge section was terrific. The grounds were well-kept, there was plenty of delicious food choices at the buffet, room was well-stocked, comfortable, and clean, and the people were friendly and conscientious. The staff appeciated and were thankful for all the gifts we gave out. We enjoyed the gorgeous beach everyday.

Melia Marina Varadero: Great holiday

My sister and I had a Great time at the Melia Marina Resort. The hotel lobby is very impressive . It only took minutes to check in and out. Our room was very comfortable. One issue was open and closing the balcony door. It was very heavy we did have to call for maintanence twice for our door which didn't lock behind us and once for the safe as it wouldn't open. They were very quick to respond. The activity crew were great. We had lots of fun with all of them. We met some very wonderful people th [... read more]ere and felt we were treated very special.. We will definitely be back. We felt very comfortable and safe. Patricia lyon

Melia Jardines del Rey: Could b better

This resort could b so much more than what it is. Minimal food selection and access to bottled water was difficult. Staff were ok. Check in was a nightmare. Grounds were littered with cigarette buts and bits of garbage. Poor selection of pop to mix drinks and we had a power outage on our final night. The pool was great there were lots of pool areas for our kids to play. The beach was beautiful but bathrooms were minimal and far away along with the bar and food. There were literally 2 bathrooms s [... read more]erving the beach and lunch buffet. The ice cream hut was a hit with the kids. I think this place could b great but at this point out of 5 i would say 2.5. All being said im not sure what the resort was prior to the hurricane. Destruction im sure was major. We had a good time tho we went with a great group of people which made it all worth while

Melia Jardines del Rey: An honest review for the interested traveller

Review of Melia Jardines del Rey My wife and I went to this resort April 1-8 2018, booking a package with Air Transat through Tripcentral First the good....the beach is absolutely beautiful, very large with many shade palapas, and shallow water with soft sand.You can walk for miles in and out of the ocean. The resort staff are very friendly and courteous,generally what you find in most resorts in Cuba. Now the bad.....The room, which was an upgrade from Air Transat, was not so good.Toilet d [... read more]idn't flush properly, sink had no pressure or hot water, had missing blind on window(which was later repaired after many calls) and I received an arc flash when plugging in an adapter to the 220V receptacle,and many more things broken or not working...so the room was not in a good state of repair...this after a 4 hour wait after check-in to get into the room....did I mention the bed also doubles as a rock during the day? Also, the room bar not stocked consistently, many cans of orange drink, less beer every day and one cola finally on the last day (I thought they ran out of it..honestly). Also ran out of toilet paper for 36 hours-couldn't get a supply from front desk or customer service. The food....two al a cartes abandoned after tasting the main course. Didn't bother trying the others after talking to guests. The same buffet food for a week lunch and dinner....excessive lineups for food preparation (up to 20 minutes)...premade buffet food bland and cold. We have been in Cuba 9 times, this is without question the worst food I have ever eaten there...I actually lost weight on vacation....my wife says we should come back when we go on a diet :). The breakfast buffet had one (1) toaster for over 500 guests, so with the omelet lineups, impossible to get a warm breakfast with eggs and toast. There seemed to be many shortages, ranging from fresh fruit to various kinds of alcohol i.e. spanish coffee for two days until they ran out of liquer for it...well, I hope you get the picture... Yes, it was a cheap trip..and the beach was nice My recommendation? Pack food for the trip..... Would we go back? Not likely

Melia Las Dunas: Pleasantly surprised!

First time in Cuba. Definitely will return to this resort. Good choice of food, beach was best ever, staff very friendly,enjoyed excursions. Also airtransat was very accomodating.Cant wait till next year!

Melia Marina Varadero: Great resort

Hotel was clean food was good and personnel was good. The beach is at the end of Varadero so depending on the days water was agitated. Over all it was great considering the hurricane they survived. By the way their currency is higher than ours 1 Canadian dollar to 71 Cucs

Melia Jardines del Rey: Very Disappointed

Hotel staff including maids, Gardners, bartenders were very friendly and provided good service. Very disappointed in the hotel beds, linens, lack of stock in room ie toilet paper, limits on water provisions was unacceptable. Faulty door lock and safe. Long waits in most restaurants who were always out of basic staples ie bread. Excursions terrible-over booked, poor quality (injury sustained during dolphin excursion with no refund). Poor Customer service with Air Transat reps responding to our co [... read more]ncerns. Elegance club cost extra with zero promised benefits. Booked on direct flight which ended up in 1hr layover in Varadero with no AC and no offer of water. Could continue on but limited space in this section

Melia Jardines del Rey: Huge disappointment

We (19 of us) chose this resort as the reviews were good and we knew of a family who travelled here last year. We had travelled to Cuba 2 years ago and loved it. It seemed as soon as we arrived we had challenges. No hot water in one building for over 24 hours, none of us ever got clean bath towels (despite asking) and getting a clean beach towel was almost impossible. We were only allowed 1 bottle of water per room per day despite the need for more (and advised not to drink from the tap) we had  [... read more]a many children with us including a nursing mom. We could easily get a glass of water from the wait staff however on two occasions you could not see through the water. Most of our kids ended up with cuts on their feet from pool tiles lifting in the pool. The pool was in dire need of cleaning green slime off the walls. The rooms are quite set back from the ocean so upgrading to ocean front would not be worth it. They often ran out of things, both food and premium liquor/wine, or at least that is what they told us. We attempted, on several occasions, to discuss our concerns with customer service and our tour rep however it always fell on deaf ears. None of us would not return to this hotel. My advice would be to investigate other options.

Melia Las Dunas: Amazing resort

This resort was great. Great staff,very helpful. Beach was amazing. Al la carte not so great. Needs new Italian. Maybe a steak house restaurant. The actives were great. Great staff doing activities. The nightly shows were great. Internet not that great. Would be nice for improvement.

Melia Marina Varadero: Beautiful beach!

Beautiful weather, good food for a resort and great stretch of beach. Close enough to Havana for a day trip and right next store to a Shopping Centre but you really don't have to leave the resort...the resort has everything you need.

Hotel Camino del Mar: Best year

From booking, our travel and throughout our vacation this 8th visit to Cayo Guillermo was the best..Having familiar friendly, helpful staff and supportive new management was especially noticeable. Everyone was pulling together to make everyone's visit a wonderful experience.The food has always been and continues to be delicious and varied. Attention to the repairs and renovations were amazing. We do hope the owners and backers support the management in their continued efforts to refurbish this  [... read more]special resort..

Melia Jardines del Rey: One very big negative!

The beach here is amazing; the water colour is aquamarine, but transparent on the shallow sandbar just off the shore. The long sandbar was popular with Frisbee players and guests who just wanted to walk in shallow water. I participated in the aquafit and stretching classes in the Animation Zone. The instructors are all grads of Sport University so they know their stuff; I was pleasantly surprised at how professional the classes were. Now for the bad stuff - the buffet restaurant is a dis [... read more]aster of shortages, long line-ups and general mismanagement. We booked as many specialty restaurants as possible in order to avoid the place! Also troubling were other problems that occurred during our second week there. The towel kiosk by the pool actually ran out of towels for two full days so current guests couldn't exchange wet or dirty beach towels and newly arrived guests couldn't even get towels! Also, the Internet office ran out of Wifi cards to purchase; new cards weren't available for 24 hours. Very frustrating! Overall, I was disappointed in the resort - the web page photos look so appealing, but the lived reality was not as advertised.

Paradisus Varadero: Beautiful Family Resort

We liked this resort especially the butler service; he was tremendously helpful in arranging our dinners with daily reminders of the time, attending to little needs around the resort including staking out a cabana at the poolside, as well as breakfasts in our room when we had an early excursion to Havana and very early departure time including a golf cart waiting for us outside our front door to take us to the bus in the main part of the resort. Very relaxing holiday.

Tryp Cayo Coco: Repeat guest

Once again we returned to Tryp. We were there for 2 weeks in Jan. and returned with family March 31-Apr 7. In Jan the weather was not good many days of rain. In April we had excellent weather...sun every day --no rain! As usual the workers are very friendly.

Melia Jardines del Rey: Amazing Staff and Snorkelling!

The staff were amazing, the food was fine we were always able to find something to eat just wish the pineapple had been ripe at least one day while we were there. The rooms were good, and I loved the fact it was quite at night, many families and kids playing on the beach, which was always fun to watch. The snorkelling at the coral reef was amazing, just 1 mile sail from our beach for 20 CUC for and hr. I did find the beach had a lot of coral and shells on it which meant you had to watch where yo [... read more]u walked in bare feet but I guess that’s a trade off when a coral reef is so close to you.

Tryp Cayo Coco: LOVE this resort !!!

Had another fabulous time @ TRYP Was originally put in Block #9 Hotel staff thought that the handicapped shower would be nice but definitely not needed by us. Was extremely happy that the hotel staff helped us to re-locate to Block @7 as we do find it easier for us with the wheelchair and me with having a bathroom closer to the pool.....Can hardly wait to come back next year !!! You guys are the BEST

Hotel Vigia: Very accomodating resort, I stay here always

There has been some devastation to the property due to hurricane Irma, however, with the weather will be growing again, the Cuban people work so hard to make things nice. This resort in particular.. It is incredible what they have rebuilt since September, and they act like nothing happened.. in communication with them, they worked tirelessly, proud people. I did notice the food variety was a bit less, but then, you have to understand the hurricane destroyed their mango groves, and a lot of ot [... read more]her plants. they will rebuild and you will not starve. The objective to travel is for the beach here, relax and enjoy the people. A return vacation is in the works for September. Remember your mosquito spray for this time of year.

Melia Las Dunas: Perfect value

There is really nothing to complain about: great rooms, wonderful food, beautiful and always clean beach. The only thing is probably communication between employees: we had a honeymoon there and a symbolic wedding ceremony there; everybody except the coordinator didn't know what exactly was going on and what we were supposed to get and why, but everybody we dealt with were exceptionally nice and tried to provide us with the services we didn't even need. Overall a wonderful destination for a very [... read more] affordable price! P.S. If you are offered a reservation at one of their restaurants, they are fancy and service is great, but the food is MUCH better in their regular buffet.