Resort was very clean, immaculate grounds. Staff were friendly, with great poolside service. Ala cartes were excellent!(other then seafood restaurant which we did not enjoy ) We had a premium oceanview room,which had beautiful view of ocean. Great room service. Resort is very quiet, activities held at the beach area, which we didn't do, but were offered throughout the day.
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Dreams Onyx Resort and Spa: Great vacation!
Two weeks spent at this resort. The staff, grounds, and swim-up room were the highlights. Food, drinks, and coffee were okay. A la carte restaurants require lining up (no reservations), so get there before 6pm. It was very busy with guests during our time and at least one wedding a day. Ocean is wavy and challenging with young children, and the sand is very soft. A lot of seaweed some days. Resort is large with many pools for everyone, including the water park area. Chairs with umbrellas by the [... read more]pool and beach are taken up early even though the resort asks guests not to reserve with their belongings. Staff tried to encourage mask wearing in closed areas, but guests often did not comply and some would take a mask from staff and remove it. Some guests complained about mask wearing in closed areas and challenged staff. Staff worked hard to keep areas clean but it was very busy. The Punta Cana airport was fast paced and security were pushy if moving too slow to keep people moving. Inconsistent with wearing masks at the airport - signs say to wear but seems not enforced as many did not wear.
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Yvestk711 -
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Punta Cana Princess: Awesome resort
Spend a wonderful vacation for the 7 consecutive trip at PCP great staff as always and great food nice beach and plenty of chairs at pool or beach ,
Will return and recommend this motel to anyone that like a quiet and restful place to power back up
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Riu Republica: a very nice resort
We enjoyed five days of a very relaxing time in this resort, having lots of good food, very friendly staff, gorgeous pools and beach and finally wonderful bars. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.
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Bahia Principe Explore Esmeralda: Long Time Favorite
This was our 14th visit to Esmeralda, giving us privilege to adjoining Fantasia, Ambar and Aquamarine. All sections are immaculately groomed, the beach is clean and the ocean is wonderful, just beautiful. Service at the bars, restaurants and shops is friendly and efficient, but see below.
It appears Covid has taken its toll on food preparation. Coffee and tea were often cold and the buffet food was not very warm and we had difficulty getting a spoon or fork!
Tequila - Mexican *** Menu had m[... read more]any items unavailable, starters were disappointing, service was good and friendly especially the supervisor was very helpful.
Mashua Nikkei - Japanese/Peruvian **** Very nice restaurant, food was tasty although not as described
Garden Grill - Steak ** Confusing menu, unable to determine what steak they were actually offering, baked potato was 1/2 baked
Rodizio Las Olas - Brazilian **** A very beautiful restaurant overlooking the Ocean. A wide offering of starters buffet style. The meats were nicely done and plentiful.
The Greek* A mistake to go there. We 3 were all disappointed with the food, ordered skewered chicken, got a miniature pita instead . We were placed under a cold blowing fan and offered no relief.
Portofino - Italian **** Minestrone soup, Seafood Linguini and Shrimp Risotto well prepared and efficiently served. Our favorite Ala carte restaurant of the week.
Esmerelda Los Geranios Buffet **
Esmerelda Jasmine Buffet **
Aquamarine Buffet ** Received no table service after 10 minutes.
Ambar Buffet ***** Excellent service food and variety
Sports Bar ** Don't order snacks unless you like them cold
Pool Bars *****
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Alycia -
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Bahia Principe Explore Punta Cana: Overall good resort
We had a great time. Beautiful poolsand beach. Small amount of seaweed. Very friendly staff. Food was pretty good. Would definitely recommend for the price. Rooms are a little out dated. Be aware there are several resorts on the Property and you only have access to a limited amount of restaurants and pools. Property was clean.
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Rockybilbo -
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Dreams Royal Beach Punta Cana: Fantastic Resort
This place exceeded expectations. So much fun and the entire resort is amazing! The beach and pools were beautiful and every meal was wonderful. There are bars all over the resort where you can get quality beverages throughout the day and night. The staff was also so kind and energetic! I highly recommend this place!
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Bahia Principe Escape Aquamarine: Nice Resort
This is a very nice resort, the grounds are impeccable, everything is clean, the staff very polite and attentive.
Bahia Principe is a very big Complex it has 5 different complexes,
we were in an adult only " Aquamarine", it is not directly on the beach so you have to walk a bit to get there (5 to 7 min.) but there is always a lot of shuttle on the way that can pick you up and drive you directly to the beach.
The beach is fabulous and pristine! But there is a lot of people.
Luckily each compl[... read more]ex have an area assigned on the beach.
We love the beach/ocean so we were there every day!
all and all it was a very nice vacation, big sunshine every day,
we loved it.
Have a nice vacation!
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Occidental Punta Cana: Excellent resort delicious food great entertainment
I have all good things regarding this resort Occidental Punta Cana but moreover I wish to express how amazing Rachel was with our needs Trip Central is a very fortunate company to have her on your team thank you Rachel you are
5 stars out of 5
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Be Live Collection Punta Cana Adults Only: Disapointing
A side from the issue with sunwing there issues with the resort and so many things we were not made aware of. We had to complete an Dominican Republic E ticket which cost 💲 20US also had to pay $20 US each while in the line up to check our bags out in the Punta Cana airport. Resort did not inform us of all that was included for us in the adults only side of the resort had to rely on others to tell us. The Sunwing rep at the resort was not educated in what was all in the excursions. We went[... read more] on an excursion that was filled with surprises.
Our room was not cleaned for 2 days, shower leaked into the bath room. 2 rooms down 3 young girls had a party smoking weed. The staff in the restaurants were absolutely amazing! Overall from the sunwing rep at the resort, not being able to book any A la Carts ( because they say always booked and not open all the time) it is a resort we will no longer go to.
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Grand Palladium Select Bavaro: Grand Palladium Bavaro
Overall grounds, restaurants and pool were very nice. Disappointed that most of the staff did not speak or understand English. Was difficult to converse with them. Staff at buffet were miserable. Did not smile. They definitely do not enjoy there jobs.
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Bahia Principe Explore Esmeralda: Sun and fun
We stayed at the Bahia Esmeralda in Dominican the hotel is huge I prefer a smaller hotel. The hotel was very nice adult pool that was nice when you had enough of kids. Franklin front desk was very personable friendly and helpful. The entertainment team was great Jennifer and Ledy went out of her way to make sure all ages got involved.
Joselito very fun. There entertainment supervisor not friendly at all rather rude. Xendy from the Jasmine was so nice kind and helpful a positive addition to[... read more] your team. The beach was so nice be prepared to get up at 6 to get a chair, I suggested you bring clips to put on towels for the chairs. Over all a great trip
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Ocean El Faro: Great resort!
Really beautiful all around. Spectacular room, lobby, restaurants, beach, activities, and amenities. Waterpark for kids was NOT a disappointment. There is a soliciting/selling ruse going on there regarding their “privilege club†that put a downer in our stay when approached but thats the only negative aspect. The ladies that ran the kids club went above and beyond for the kids. The shows at night were a pretty big production and were EVERY night! Esolran took care of our room and and provide[... read more]d exceptional service daily. Lazy river was the best part. It had a bar, was so much fun and lots of shade while you're in there so can go even when the sun is at its strongest.
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TRS Cap Cana Hotel: Nice resort
Clean and well maintained resort, not a place to visit if you are a beach lover, small cove.
The views are spectacular from the beach side restaurant, small canel separates the property from the next one.
Do not get trapped into visiting there sister hotel, as they try to sell you vacation packages @ $20000.00 us.
Overall good vacation.
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Occidental Punta Cana: Pros and Cons
Beautiful hotel. Good food. Beautiful beach. Clean beautiful rooms. Terrible service. They cater to the locals/Spanish speaking individuals. Good luck getting service, even if you tip. Front desk was not helpful. The same miserable woman was always working there, and she could care less about you. I got my own silverware, napkins, and often ate full meals without a drink. There was one woman and one man that provided good service in the buffet, amongst all of them. I would finally flag down a[... read more] server, ask for a drink and they wouldn't come back. 2 male bartenders in the lounge would serve you in sequence of you "turn", and the younger boys in the late night (upper) bar served you appropriately. They were super nice and fun, made for a good experience. Were always smiling and genuinely having a good time, which in turn helped you to have a good time. They even played songs we requested. Best employees of the place. Pizza guys were friendly also. Great spot, but they definitely need to work on service and friendliness. Often times we felt unwelcome.
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Fiona -
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Iberostar Selection Bavaro Suites: Loved the resort
We absolutely loved the resort. What we liked was the big open spaces, the open buffet and the whole layout
The staff were always extremely helpful, the rooms were clean and well laid out and we would certainly go there again
Our one criticism was the entertainment. There was no variety and it was so loud we went down to the beach area to avoid it
We stayed at the Royalton Splash Punta Cana for 8 days in April 2022. This was our first trip with our 3 year old and we had paid for the best package which was the Junior Suite Jacuzzi Diamond Club. Firstly what I can say is that the Diamond Club "extra" is not worth it... ok we had the "private" check in upon arriving however a few families were in line thus, it took longer to check in than the "regular" clients that checked in at the front desk. Also, this lounge is very far away from the roo[... read more]ms so, it is easier to grab a drink at the pool, bar or coffee lounge than to walk over there for the snacks and drinks/coffee they are offering daily. Additionally, the "butler's service" was awful... we met him on the 2nd day and gave him a fair good amount of tip. We thought this would encourage a good service for the week... we thought wrong! This butler told us he would take care of every night's "Ã la carte" dinner reservations... Given we have a toddler, we asked for the dinner reservations to be before 7:30. They exchange with clients with the "what's app" and we had to ask him numerous times per day at which restaurant we would be eating that day and at what time... sometimes it would take 2, 3, 4 messages before he would respond and we could have a response at 5PM/6PM and, for the entire week, our reservations were at 8:30PM. Even with a complaint to the "butler's supervisor", nothing changed... It would have been easier to book them ourselves. We got nothing more from this "butlers service" that week. No extras attentions... and the "premium alcool" is not available at the Splash... you have to cross over to the Royalton Punta Cana to access a "VIP" lounge and enjoy the premium bottles (which is a 10-minutes walk).
The diamond club pool is very small and doesn't have much chairs.
Overhaul the hotel is nice and clean. The main pool is at the centre of all the building thus, very accessible. If you want a chair by the pool, you need to put your alarm clock early... at 7AM they were all taken! Same for the beach no matter if you have the diamond club or not.
To access the beach, you need to cross over to the royalton Punta Cana which as I said before, is a good 10-minutes walk. You can take the mini bus (but during the day or at dinner time, you will be lucky if you have a spot on it thus, you have to be patient- we found it easier to just walk).
As for the restaurants, 3 of them are at the Splash and the rests are at the other hotel (royalton punta Cana). We tried almost all of them and we were never disappointed! The theatre and entertainment is also at the other hotel. Not much entertainment at the splash at night...
we had an outdoor area to enjoy a few drinks after dinner and that's about it. The coffee place is very nice and the pastries and coffees are amazing!
As for the buffet, personally there wasn't much choices and almost none for toddler's. The buffet at the royalton Punta Cana was WAY more attractive and they had a LOT more to offer... we ended up eating breakfast at the Splash and lunch at the Royalton Punta Cana. The service at the buffet of the splash was OK... not to say bad... at breakfast, you were lucky if you had a cup of coffee or water before you finished your plate. The waiters always seemed in a bad mood... 1/2 the time we didn't get a hello or a smile. This was a first for us... total different story at the buffet of the royalton Punta Cana.
As for the room, on the first night, they made a mistake and we had 1 queen bed instead of 2... my husband ended up sleeping on the couch that night. Also, the room floor was covered with water (it was raining)... so our first night wasn't the best! The next day we transferred in another room. It was clean and spacious HOWEVER, the shower hadn't been cleaned as I found a bunch of long hair in the floor and walls... YUCK! I wrote a note the next morning and gave a generous tip to the cleaning lady asking to clean the shower which she didn't... after 3 days the hairs were still there and we ended up throwing them away ourselves. Beside that we had towels, water and a clean room the whole week. As for the water park, we didn't spend time over there... unfortunately little kids cannot go in the big slides even if accompanied by an adult and the little kids section did not interest him. It was pretty nice but you need to arrive EARLY if you want a chair.
So overhaul, we spent way more time at the other royalton and if we were to redo it, I would definitely book at the royalton punta Cana as it gives you access to the royalton splash anyway... we are not deceived but, we were expecting a bit more considering the amount we paid for this trip.
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JOIA Bavaro by Iberostar: Great Place to Stay :)
Iberostar Grand Bavaro, for us, has been one of the best all inclusive Caribbean experiences in the recent years. The hotel is clean and is being continuously cleaned by staff members. Hand sanitizers are everywhere. Staff wearing masks at almost all times to ensure guests safety. The rooms are cleaned more than once a day. Rooms are modern and spacious. The food is consistently good. From the buffet experience (be it breakfast, lunch, or dinner) to the speciality restaurants, the food that is b[... read more]eing served is versatile and of good quality. We could not have asked for a better experience and if we come back to Punta Cana, Ibersator Grand Bavaro will still be our number 1 choice for the stay. Special thanks to Alby, Jose, Ruth who helped make our experience that much more better. We are truly grateful for every member of the staff who made our stay relaxing, joyful and memorable.
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Impressive Punta Cana: Beautiful resort, terrible service
The resort grounds were beautiful and very well kept. I think the gardeners were the only hard workers there.
We upgraded to premium upon arrival which didn’t get us any better service or amenities.
Our safe didn’t work, we waited an hour before someone came. The battery in it died everyday, we called and waited and waited. Ran out of toilet paper, we called because we couldn’t find a maid…3 hours later and still no one showed up. We weren’t the only ones complaining about the serv[... read more]ice. Any one we talked to were trying to leave earlier then supposed to. We were as well. We were sad watching people leave because we knew we had to endure another few days before we could go home.
The Air Transat rep at the resort was useless or you couldn’t find him. Good thing I had the app
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Brewsters2022 -
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Majestic Mirage Punta Cana All Suite Resort: Amazing Service!
The hotel was absolutely gorgeous, clean, well maintained. The staff were excellent! Only disappointment was arriving late evening and missing out on the welcome drink, and grand tour with a butler. Felt a little lost for the first few days and room request was ignored. We would return in a heart beat, armed with knowledge, and a staff willing to work out the kinks.